
I couldn’t have asked for a more caring team to look after my mother.K D(Daughter of Resident/Service User)



I couldn’t have asked for a more caring team to look after my mother.K D(Daughter of Resident/Service User)



Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk.
A dedicated and experienced team provides respite and long-term care, including residential, dementia, nursing, nursing dementia, and end-of-life care. The compassionate team takes time to understand each individual’s life story, aspirations, and preferences, ensuring a truly person-centred approach to care, wellbeing, activities, and meals.
Glennfield...
Care Provided by Excelcare Glennfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are happy to discuss our fees with you. Please do contact us.
The price(s) shown are provided by the care home. Contact Excelcare Glennfield Care Home for full pricing details and T&Cs.
Contact Excelcare Glennfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Janice Davison(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- The home know that spending time with your loved ones is important. It's an essential part of life for everyone. Seeing someone you care about is so much more than a visit, it builds the bonds that hold families and friends together. The team are committed to creating a safe, welcoming, and respectful environment for everyone — including the people who live here, visitors, and team members.
Parking
- Visitors are welcome to park in the on-site car park.
Excelcare Glennfield Care Home Reviews (89)
Excelcare Glennfield Care Home has a Review Score of 9.8 (9.763) out of 10, based on 32 reviews in the last 2 years.
Over all time Excelcare Glennfield Care Home has 89 reviews.
I find the home very friendly. The staff are very helpful and polite. Plenty of activities for residents.
Thank you for your review and thank you for confirming with me when we spoke that you feel there is nothing we can improve upon, which is wonderful to hear, but please do let us know if there ever is.
The professionalism, super care and all the kindness shown to him have been second to none and we know there's nowhere he would have been happier, or better cared for. All staff from stepping through the main door are friendly and helpful and nothing is too much trouble. The support for patients and families is amazing, we saw from day one that my dad was in very safe hands and were, as a family, given support. The last days of my dad's long life were comfortable and brightened by all the people involved in his care and we thank them all.
Thank you so much for your wonderful words; you and your dad were our family, and we will miss your dad very much.
My mother came to stay at Glennfield for respite care. The team were very welcoming, caring and compassionate towards her and her care needs. I couldn’t have asked for a more caring team to look after my mother.
Thank you so much for your lovely response, it is so very much appreciated.
I am so grateful to Glennfield management and staff on the Bluebell ward for caring for my father in the last few weeks of his life. They understood his particular needs and their care and attention were beyond my expectations. I could live each day knowing he was in safe hands. The respect shown to him at the end was extremely kind and thoughtful. Thank you.
Thank you so much for your lovely words, Nicole. It was a pleasure to have you all as part of our lives.
My mum came to Glennfield Care Home in January 2023 and since that day it’s changed our lives, Mum's and us, her family. Mum previously spent six months in a care home which didn’t meet her needs. Since coming to Glennfields the change in Mum is clear to see, she’s happy and settled and her health has improved in so many ways. All the staff are welcoming and the care they give is amazing and we would like to say a big thank you for looking after Mum and the peace of mind it gives us. Thank you.
Thank you for your lovely review. We’re so pleased to hear that we have been able to give you some peace of mind, that’s amazing to hear! Thank you again.
My nan has been with Glennfield Care Home for about a year and she was really happy, she made loads of friends. The staff are really friendly and made Nan's last moments peaceful. Nothing was ever too much for them to do, they went above and beyond their duty of care. If anyone is thinking about putting their loved ones into Glennfield, believe me, their final years will certainly be good ones. Keep up the good work guys.
We are so grateful for your lovely review. Thank you for the comments and thank you for your support.
From the start after our look-around tour, we knew in our hearts Glennfield is where we wanted Mum to go and we would fight to the end until she got there...clean, tidy and didn't feel like a care home. We were greeted by friendly staff who answered all our questions.
All the staff we have come across are wonderful, polite, caring and nothing is too much trouble.
They treat Mum with respect and with a caring nature.
She loves it there and has settled in so well, they treat Mum as family.
Love seeing all the photos and the trips they go on are fab.
Best decision we made, I feel so much better coming away now knowing Mum is being looked after and the kids love visiting Nanny as well.
Thank you so much for your wonderful review. We are so glad that you are all part of the Glennfield family.
My father-in-law has been living in Glennfield since 2017. When he was more active, he loved to join in the events, and we loved the pictures supplied by the home. He liked to use the hair salon and the garden seats. However, his dementia has slowly advanced and he has moved through the units with this progression, he is 'end of life' now but all the way through this 6-year journey Glennfield have kept him healthy, safe, and always treated as an individual with dignity and respect.
The staff and nurses are amazingly kind and helpful, I can't think of a better place for an unwell family member to live. Dementia is a 24/7 disease, I believe that the best, safest, kindest place for a beloved family member is in the safe 24/7 care of trained, experienced, dedicated staff.
We are very grateful to Glennfield for their continuing care.
Thank you so much, Jan. It is an honour and a privilege to have your father-in-law living at Glennfield. Your positive feedback is wonderful to hear.
Keep up the good work
Thank you very much for such a lovely review. Thanks for taking the time to leave us your feedback.
I want you all to know how grateful we are for the amazing level of care you provide for Dad. He has been with you for so many years now that you have essentially become family to him and in all those years we have never had a moment's doubt that you care for him as if he is, indeed, a part of your family. So thank you, from the bottom of our hearts, for all you do in your care of Dad. It really is so very appreciated.
Dad and all of you are definitely family. Thank you for your amazing feedback! The team will appreciate your words so very much.
The staff at Glennfield Care Home are amazing, especially on Bluebell they have an amazing team who always appear to work so well together and nothing is ever too much trouble for them, they are fabulous, and they always have a lovely smile and treat my mum so kindly and look after her as best as they can under the circumstances they have to face, it's so nice to know she's in safe hands with them. Mum doesn't tend to go to many of the activities (which is the polar opposite to what she would've been like pre-dementia) but when she does there is always a nice photo on social media and she looks to be enjoying herself, thank you to whoever goes to the effort of putting all the pics and activities on social media, you do a great job too. Thank you again.
Thank you for your kind words. It’s a pleasure to have your lovely mum living at Glennfield.
Fabulous care home. The staff are friendly and welcoming. The care staff are lovely and so caring. The staff all seem to work together and get along. I would highly recommend this home. It is lovely, clean and feels welcoming.
Thank you so much for your review. It is lovely to read your comments. Thank you!
The level of care, kindness and friendship Mum received at Glennfield during the two years and two months she lived there was second to none. The staff really knew her and ensured all her needs were met. She was always treated with respect and dignity. The staff supported both Mum and the family throughout difficult times. We cannot thank the staff enough for the excellent kindness and care they gave to Mum throughout her time at Glennfield Care Home.
Thank you so much. We loved your mum very much and it was a pleasure and an honour to have you all as part of the family.
You may think ticking excellent for every box is a bit over the top, however, compared to the three previous homes my husband has stayed in, Glennfield exceeds in every aspect of his care. At last, I finally have total peace of mind and that means so much to me.
Thank you so much! Were so glad you chose us. Thank you for all your support too.
My friend moved into Glennfield Care Home recently and she has settled in already. It was a move we were wary of due to how difficult it was for her last time, but Glennfield has been wonderful and has such impressive knowledge regarding dementia. Thank you to you all.
Thank you very much for your review. We're so glad that your friend is settling in so well and thank you for your compliments.
Glennfield is a lovely home and my nan is so happy there. The staff are always so helpful and attentive and my nan had a soft spot for them all. Thank you for keeping her happy and safe. I would recommend this home.
Thank you for your review. It was so lovely to read and the team and I are so pleased.
Extremely friendly and helpful staff, excellent facilities and lots of activities to keep the mind and body functioning. The staff are an asset to the running of the home. I highly recommend this home. All in all, a well-managed facility.
Thank you for leaving us such a lovely review. We are pleased to hear that you think so highly of Glennfield.
A lovely clean home with very polite, caring, and attentive staff. Excellent facilities for the residents. Delicious meals. Lots of activities for the residents. Rooms are of a good size and well furnished.
Thank you for such lovely comments. We really appreciate you taking the time to submit a review.
From the moment Mum went in I could see the professionalism throughout the nursing home, with every member of staff always treating Mum with respect and consideration. From a family view, when visiting nothing was too much trouble. I can never thank you enough for how you cared for Mum and us during the late stages of her life. Your expertise made a traumatic time so much easier. Thank you.
Thank you so much for taking the time to do this review. We are so glad that you chose Glennfield and so pleased that we could make a very difficult time a little bit easier. We’re always here for you.
All staff are polite and helpful. Nice to see staff that we get to know and know my husband well.
Hello. Thank you so much. You are all part of the family, and we are so pleased you are!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (1)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 04 Jun 2026
The people living at Glennfield Care Home were recently invited to a community fundraising bingo night at the local village hall in Walkosen. The event was hosted by W. Bailey...
- 04 Jun 2026
The people living at Glennfield Care Home were recently invited to a community fundraising bingo night at the local village hall in Walkosen. The event was hosted by W. Bailey...
- 07 Aug 2026Organiser: Excelcare Glennfield Care Home
Accreditations
There are no accreditations posted yet for Excelcare Glennfield Care Home.
Meet the Team (3)

Jan’s journey in the healthcare sector began straight after leaving school, driven by a deep passion for helping others. She started as a Dental Nurse, gaining experience in both NHS and private practices, before discovering her true calling in health and social care. Beginning as a carer, she quickly progressed into management, always striving to make a meaningful difference in people’s lives.
Throughout her career, Jan has taken on a variety of roles, working in care homes, community care, extra care, and housing. She has also shared her knowledge by delivering training and supporting teams across the country as a regional manager.
Although she took a short break to explore the hospitality industry, her heart has always been in care—a field where her dedication and compassion continue to shine.

Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.

Nicoleta qualified as a Nurse in Romania in 1997. She worked in different healthcare settings, from hospitals to community care and lots of other places in between.
She moved over to the UK to continue her nursing career in 2014 and has been working at Glennfield Care Home ever since. Now as the Clinical Lead, Nicoleta strives to ensure Glennfield Care Home continues to be a safe, happy place where people live a fulfilled life.
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