
I couldn’t have asked for a more caring team to look after my mother.K D(Daughter of Resident/Service User)



I couldn’t have asked for a more caring team to look after my mother.K D(Daughter of Resident/Service User)



Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk.
A dedicated and experienced team provides respite and long-term care, including residential, dementia, nursing, nursing dementia, and end-of-life care. The compassionate team takes time to understand each individual’s life story, aspirations, and preferences, ensuring a truly person-centred approach to care, wellbeing, activities, and meals.
Glennfield...
Care Provided by Excelcare Glennfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are happy to discuss our fees with you. Please do contact us.
The price(s) shown are provided by the care home. Contact Excelcare Glennfield Care Home for full pricing details and T&Cs.
Contact Excelcare Glennfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Janice Davison(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- The home know that spending time with your loved ones is important. It's an essential part of life for everyone. Seeing someone you care about is so much more than a visit, it builds the bonds that hold families and friends together. The team are committed to creating a safe, welcoming, and respectful environment for everyone — including the people who live here, visitors, and team members.
Parking
- Visitors are welcome to park in the on-site car park.
Excelcare Glennfield Care Home Reviews (89)
Excelcare Glennfield Care Home has a Review Score of 9.8 (9.763) out of 10, based on 32 reviews in the last 2 years.
Over all time Excelcare Glennfield Care Home has 89 reviews.
Lovely atmosphere, friendly, caring staff who are clearly looking after Grandma well and keeping her comfortable as she is now bedridden due to her advanced dementia. Our last visit was three days ago and our experience of her care hasn't changed at all since she was first admitted - really happy she's in good hands.
We're truly grateful to hear that your Grandma is feeling comfortable and well cared for, especially during such a sensitive time in her journey. Our team is deeply committed to providing compassionate, consistent care, and it means a lot to know that this has been your experience from the very...
My dad has been with Glennfield for over a year. I have already recommended this care home to a friend who has now put her father in their care. I honestly can't fault the care he receives; he is always clean & well tended. The staff are so welcoming & friendly, I now feel that it's my dad's home. The support I receive from the staff is great, they are always friendly, welcoming and helpful.
Thank you so much for your lovely review. We're honoured to care for your dad and thrilled to hear you feel Glennfield is his home. It's wonderful to know you feel supported by our team - your recommendation means a great deal to us. We're so pleased your friend has also joined our community!
Our overall experience of Glennfield Care Home is excellent in all areas. Every member of staff has been kind, patient, thoughtful and extremely friendly. The nursing staff in particular have been outstanding with care and companionship. Although Mum was a reluctant resident, she has fully appreciated all the wonderful care she has been given in her short stay. We would like to sincerely thank everyone who has contributed to her care and would happily recommend Glennfield to anyone needing care.
We're thrilled to hear your mum felt so well cared for during her stay at Glennfield. It's wonderful to know our team's kindness and dedication made a difference. Your recommendation means the world to us-thank you again!
We visit Graham, we have been very good friends since Peter and Graham were 18 years old and joined the army at the same time. We class ourselves as family and been through many ups and downs together. Our children and grand children have only ever known Graham and his late wife Ellan as Auntie and Uncle. All the staff we have been in contact with have always been polite and very helpful.
Thank you for your lovely message. It's clear your friend is a cherished part of your lives, and we're honoured to support him here. We're so pleased to hear our team has made you feel welcome-your kind words mean a lot to us.
He was quite sad when he first went into the home but now with her help he is flourishing
The rest of the staff are very nice but he certainly has a soft spot for her
Thank you so much for your kind words. We're thrilled to hear how much your brother has grown since joining Glennfield, and especially grateful for the impact our team member has had on him. Her humour and dedication clearly made a real difference, and we'll be sure to pass on your lovely...
Glennfield Care Home is a lovely home and my Mum is very happy there. All the staff are amazing and they take really good care of her. The kitchen staff, the activities staff, care staff especially. Also, the domestic team, who, in my opinion, don't get half the credit they deserve. I am eternally grateful to them all.
Thank you so much for your kind words. We're delighted your mum is happy at Glennfield Care Home. Your appreciation of all our teamscare, kitchen, activities, and domesticmeans a great deal. We'll be sure to share your message with everyone!
My wife joined Glennfield Care Home in April 2024, having been diagnosed with Alzheimer's in December 2020. My experience of care homes was limited, as I felt I should keep her at home with me as long as I was able. As it turns out, I have been very lucky in choosing Glennfield, the level of care is second to none and I am able to report that my wife now considers this to be her home and is very happy. Well done Glennfield and all the staff!
Thank you for sharing your experience. We understand how important the decision is when choosing a care home, and we are truly honoured that your wife feels at home here at Glennfield. Our dedicated team strives to provide the highest level of care, and your kind words mean so much to us. We will...
Staff are always welcoming and friendly. They are always happy to speak with you if concerns arise. I feel mum is well looked after and happy here. Life for mum is kept normal and lots of things arranged socially both in the home and out in the community where she has lived all her life. Very happy with care and support given to her.
Thank you for your lovely review. We really appreciate your feedback and the compliment to the team. I will make sure this is pass to the team. Best wishes to you.
We visit my dad every fortnight and each time we visit he is being cared for very well. It is obvious the staff on Bluebell know him well and as such are able to attend to his needs well. Communication from the home to me is frequent and I always feel my dad is safe and as well as can be expected considering his advanced condition of dementia.
Thank you for taking the time to complete a review. We appreciate your feedback and will ensure it is shared with the team.
My husband was very well looked after, especially by the staff on Snowdrop ward. All the staff were kind, friendly and thoughtful and management was helpful and showed concern.
Thank you for taking the time to complete a review. I will ensure your positive feedback is shared with the team at Glennfield.
All the staff are very competent and friendly. Extremely helpful when required. Always a friendly greeting by the staff and you are not ignored. Glennfield Care Home is more like a friendly home than some care homes I've visited. The food is good with a choice and the medicines are well administered.
Thank you for taking the time to complete a review. I will ensure your positive feedback is shared with the team at Glennfield.
Although everything I have seen is excellent in every way the only concern I would have is the cost to self-funding residents.
Thank you so much for taking the time to leave a review for Glennfield. I will ensure the manager shares your positive comments with the team.
The care my dad receives at Glennfield is great. They are very professional and caring. Nothing is too much trouble on Poppy Wing!
Thank you for taking the time to complete a review. I will ensure I share your positive feedback with the team at Glennfield and the Poppy community.
Have never had any problems at all and completely satisfied with all aspects.
Thank you for taking the time to complete this review. We are very pleased that you are completely satisfied with all aspects of the care provided to your wife. I will ensure I share your positive comments with the Glennfield team.
Such a wonderful place where staff work so hard and care so much for patients and their families.
Thank you so much for taking the time provide us with feedback. I will ensure your positive comments are shared with the team.
A beautiful home, bright and spacious with relatives' needs thought of too.
Thank you so much for taking the time to complete a review for Glennfield. We will ensure you positive feedback is shared with the team.
Thank you for looking after my husband with great care and dignity. You went above and beyond and I felt very happy and comfortable knowing he was very well looked after. Would highly recommend you to anybody.
Thank you for taking the time to leave a review regarding the great care and dignity the team at Glennfield has shown to your husband. We will ensure your positive feedback is shared with the team.
The staff have continually given Mum great care. Staff go above and beyond to ensure she is happy, stimulated and cared for well. They are responsive and respectful to her needs and accommodating them. Family visits and home visits are supported well.
Thank you so much! As you know, we love your mum and we are glad that you are both part of our Glennfield family. Happy New Year.
Our elderly father recently spent the last 7 days of his life on Snowdrop unit at Glennfield. My brother and I did not hesitate in choosing Glennfield to care for him, as they cared for our mother too. The care of all staff was excellent, kind and compassionate. We were kept well informed throughout Dad's short stay, and the importance of his comfort and welfare was their first concern. The staff on this unit are an absolute credit to your home and we wish to send them our heartfelt thanks.
Thank you for your lovely review. We really appreciate your feedback and the compliment to the team. Our best wishes to you all.
My mother is 103 years old and has been in Glennfield for two years. She has dementia but is treated with great care at this wonderful care home. The staff and management are very friendly and always very helpful and informative.
Thank you so much for your lovely review. We love your Mum, and you are all very much a part of the Glennfield family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (1)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 04 Jun 2026
The people living at Glennfield Care Home were recently invited to a community fundraising bingo night at the local village hall in Walkosen. The event was hosted by W. Bailey...
- 04 Jun 2026
The people living at Glennfield Care Home were recently invited to a community fundraising bingo night at the local village hall in Walkosen. The event was hosted by W. Bailey...
- 07 Aug 2026Organiser: Excelcare Glennfield Care Home
Accreditations
There are no accreditations posted yet for Excelcare Glennfield Care Home.
Meet the Team (3)

Jan’s journey in the healthcare sector began straight after leaving school, driven by a deep passion for helping others. She started as a Dental Nurse, gaining experience in both NHS and private practices, before discovering her true calling in health and social care. Beginning as a carer, she quickly progressed into management, always striving to make a meaningful difference in people’s lives.
Throughout her career, Jan has taken on a variety of roles, working in care homes, community care, extra care, and housing. She has also shared her knowledge by delivering training and supporting teams across the country as a regional manager.
Although she took a short break to explore the hospitality industry, her heart has always been in care—a field where her dedication and compassion continue to shine.

Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.

Nicoleta qualified as a Nurse in Romania in 1997. She worked in different healthcare settings, from hospitals to community care and lots of other places in between.
She moved over to the UK to continue her nursing career in 2014 and has been working at Glennfield Care Home ever since. Now as the Clinical Lead, Nicoleta strives to ensure Glennfield Care Home continues to be a safe, happy place where people live a fulfilled life.
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