
I couldn’t have asked for a more caring team to look after my mother.K D(Daughter of Resident/Service User)



I couldn’t have asked for a more caring team to look after my mother.K D(Daughter of Resident/Service User)



Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk.
A dedicated and experienced team provides respite and long-term care, including residential, dementia, nursing, nursing dementia, and end-of-life care. The compassionate team takes time to understand each individual’s life story, aspirations, and preferences, ensuring a truly person-centred approach to care, wellbeing, activities, and meals.
Glennfield...
Care Provided by Excelcare Glennfield Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We are happy to discuss our fees with you. Please do contact us.
The price(s) shown are provided by the care home. Contact Excelcare Glennfield Care Home for full pricing details and T&Cs.
Contact Excelcare Glennfield Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Janice Davison(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (88)
Visiting
- The home know that spending time with your loved ones is important. It's an essential part of life for everyone. Seeing someone you care about is so much more than a visit, it builds the bonds that hold families and friends together. The team are committed to creating a safe, welcoming, and respectful environment for everyone — including the people who live here, visitors, and team members.
Parking
- Visitors are welcome to park in the on-site car park.
Excelcare Glennfield Care Home Reviews (89)
Excelcare Glennfield Care Home has a Review Score of 9.8 (9.763) out of 10, based on 32 reviews in the last 2 years.
Over all time Excelcare Glennfield Care Home has 89 reviews.
My dad is very settled here, his care is second to none. The staff always know us and what's going on with dad. I like that the staff are always the same and genuinely care. Thank you.
Thank you for your lovely feedback. We are so glad that you feel this way. Thank you!
Same as before, high standards all round. Could not fault in any way.
Thank you for your high scores and your high praise! Thank you for being part of the Glennfield family.
My Aunt stayed at Glennfield for a period of respite and had an excellent stay. She needed to be in a care home for a while after being in hospital, and she has said that she would return for respite if needed as everyone was so helpful and kind.
Thank you for a lovely review, and thank you for taking the time to write it. We hope to be able to offer your Aunt another respite stay soon.
My mother has lived at Glennfield for a long while now and the family and I couldn’t be happier with the care my mum receives. The staff feel like our family and treat my mother like their family. They are all so wonderful.
Thank you so much for your lovely review. It’s so nice to hear your wonderful comments.
I have been so pleased with everything since my father moved into Glennfield. The manager was so very helpful with the whole process and explained every step to us. The care has been excellent, and I am relieved that my father is safe there.
Thank you for taking the time to leave a review. Thank you for the complimentary words, and I’m very glad that you feel some relief now.
My mum lived at Glennfield Care Home happily for years. They looked after her so well throughout her dementia and also throughout her last weeks and days. A lovely warm home with fantastic staff. Thank you.
Thank you for your review. Your words mean a lot to the team and I know that they were honoured to be able to care for your mum. Thank you again.
We didn’t want to have to choose a care home for Grandad but had to because of Nan’s health at the time. It turned out to be the best thing we could’ve ever done. He is much more settled at Glennfield than he was at home. He’s calmer and very content. Thank you so much to the amazing staff at the care home.
Thank you for your lovely review. I’m so glad your grandad has settled in so well and is so content. It’s lovely to see.
My dad was discharged from the hospital to Glennfield in March 2021. A member of staff who was not on duty the day my dad became a resident commenced their shift and initially thought he was there for terminal care and was shocked to find he wasn’t. He has now been a resident for seven months and I have been absolutely astounded at the improvement in him. He has gone from being completely bed-bound, with very limited communication and an extensive ulcer, to now being able to, with help, sit out in a chair for short periods of time. The ulcer has all but healed and when we visit he chats, plays board games and laughs. Thank you to everyone caring for him. I now have my dad back and although I know he will never be “better” I know that he is safe and extremely well cared for by a team for who nothing is too much trouble.
Thank you for taking the time to write a review. We are so pleased to hear such wonderful comments and so pleased that you have ‘your dad back’.
Many thanks for your support and care shown towards my mother-in-law. Wonderful staff, beautifully clean, welcoming environment, very high standards of care. The staff were very friendly but also professional. The family could not fault a single thing. Well done!
What lovely comments, thank you so much. It was a pleasure and honour to have your mum and all of you in our lives. Thank you!
Moved into Glennfield on Wednesday this week so early days yet.
Cannot thank all the staff enough. They are brilliant.
Friendly, professional and a great sense of humour, feel so blessed to have a place like this for my mum.
Hello.Thank you for such a great review. It’s so nice to hear your comments. Thank you again.
My mother is so happy at Glennfield Care Home. She stayed at another care home for a short stay prior to being at Glennfield and she has never been as happy and well looked after as she is now. The staff are so very kind and the care is excellent.
Thank you for your lovely review. What you have said about the team is so nice to hear. Thank you again!
My wife was moved to Glennfield from another care home by social services. I can now sleep at night knowing she is being cared for.
Thank you for your review. We’re so pleased that you can sleep at night. You have been so supportive to the team here, so thank you.
My sister has lived at Glennfield for years now and the care is exceptional. The staff really do treat residents like they were family and they treat me like family too. They always keep me involved.
Thank you so much for your lovely review. I’m so pleased that you really feel part of the family, which is what we hope for everyone who has a loved one living at Glennfield.
My dad has received excellent care at Glennfield Care Home and we couldn’t be happier with how he has improved over the last months. His quality of life has improved so much. Thank you to all the caring staff.
Thank you for your lovely review. It’s wonderful to hear such compliments which show what an amazing job the team are doing!
My mother has been living at Glennfield for a while now and we can see the improvement in her health and appearance. She has improved so much, we feel we have our Mother back. The care has been excellent and I would highly recommend this care home.
Thank you for your amazing review. It’s so heartwarming to hear comments like this where you feel you ‘have your Mother back’. This is why we all do what we do, so thank you!
Glennfield is a lovely place and my husband has settled in well. Staff are very good and it’s not like I imagined a care home to be. It’s modern and clean and my husband always looks smart like he always would want to be. Thank you to all of them there.
We’re so pleased that you chose Glennfield Care Home. Thank you for your lovely review which the team will also be so pleased about.
Thank you to everyone at Glenfield Care Home who are looking after my husband. It was a difficult decision to make but I am glad that they took him in. They look after him so well. It is nice to know that he is at Glenfield Care Home.
Thank you so much for your lovely review. We are so pleased that you and your husband are part of the Glennfield family.
Thank you so much for everything you do.
Hello. Thank you so much for taking the time to leave a review for Glennfield Care Home. It is so wonderful to see such positive feedback which we share with the team. Thank you again.
Outstanding care home. We never knew such love and warmth could be given to our son outside of the family home. But it exists at Glennfields. Staff always professional and confident in their care and gave us enormous confidence and peace of mind that our son was being well looked after and cared for, even in challenging circumstances. Over the 5 and a half years our son was a resident, we could only praise and be astounded at the quality of care. We felt so close to many members of staff and they became, in a way, part of our family too... showing only warmth and kindness to us at all times. Nothing was too much trouble and all our concerns or worries were sympathetically and efficiently dealt with. We will never be able to thank them enough, but we do from the bottom of our hearts for their superb, excellent and outstanding care of our dearly beloved eldest son who sadly died on 17th August 2020, peacefully, calmly and with dignity. Fabulous care home.
First-rate care. Superb staff. I can't ask for more.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (1)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 04 Jun 2026
The people living at Glennfield Care Home were recently invited to a community fundraising bingo night at the local village hall in Walkosen. The event was hosted by W. Bailey...
- 04 Jun 2026
The people living at Glennfield Care Home were recently invited to a community fundraising bingo night at the local village hall in Walkosen. The event was hosted by W. Bailey...
- 07 Aug 2026Organiser: Excelcare Glennfield Care Home
Accreditations
There are no accreditations posted yet for Excelcare Glennfield Care Home.
Meet the Team (3)

Jan’s journey in the healthcare sector began straight after leaving school, driven by a deep passion for helping others. She started as a Dental Nurse, gaining experience in both NHS and private practices, before discovering her true calling in health and social care. Beginning as a carer, she quickly progressed into management, always striving to make a meaningful difference in people’s lives.
Throughout her career, Jan has taken on a variety of roles, working in care homes, community care, extra care, and housing. She has also shared her knowledge by delivering training and supporting teams across the country as a regional manager.
Although she took a short break to explore the hospitality industry, her heart has always been in care—a field where her dedication and compassion continue to shine.

Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.

Nicoleta qualified as a Nurse in Romania in 1997. She worked in different healthcare settings, from hospitals to community care and lots of other places in between.
She moved over to the UK to continue her nursing career in 2014 and has been working at Glennfield Care Home ever since. Now as the Clinical Lead, Nicoleta strives to ensure Glennfield Care Home continues to be a safe, happy place where people live a fulfilled life.
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