St Georges Court

Russell Street, Cambridge CB2 1HT
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9.8 91 Reviews
  • St Georges Court, Cambridge
St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs.

Situated just off of Hills Road, the home is within walking distance of the town centre, which hosts a wide range of shops, churches, restaurants, and other facilities. The local railway station is situated within a 5-minute walk and a good local bus service operates closely to the home.

St Georges Court is divided into 3 units over three floors. All rooms are single occupancy with 52 rooms having en-suite facilities.

Each unit has a dining area, lounge and a kitchenette as well as bathrooms, shower rooms and toilets throughout the home. The upper floors of the home are accessed by stairs or lift. All areas of the home are accessible for wheelchair users.

St Georges Court provides:
•        A high standard of care and support 24 hours a day
•        A high standard of housekeeping including a laundry service
•        Traditional home cooked meals, using fresh ingredients prepared by a dedicated chef
•        A warm and welcoming environment with a ‘home from home’ atmosphere
•        Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in St Georges Court and their families
•        Enclosed, landscaped gardens with wheelchair access
•        Long term and respite care provided

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Jayne Wardell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (52)

Visiting

  • St George’s Court Care Centre is a 76-bedded Care Home, registered for Nursing Care, Residential Care and Dementia Residential.

    St George’s Court is proud to offer 76 rooms, which includes 52 rooms that provide en-suite shower facilities.
    •Indoor and outdoor gardens
    •Relatives room
    •Indoor sensory area
    •Quiet sitting areas
    •Respite Care
    •Own GP if required
    •Own furniture if required
    •Close to Local shops
    •Lifts
    •Wheelchair access
    •Gardens
    •Church services
    •Hairdressing salon
    •Beauty salon
    •Variety of Menus
    •Full Nurse call system
    •Weekly GP Surgery
    •Alternative Therapies – available on request
    •Activities Programme
    St George’s Court, has their own Activities Coordinator who liaises with people to plan activities including:
    •Bingo
    •Quizzes
    •Arts & Crafts
    •Musical movements
    •Sing-a-Longs
    •Reminisence Therapy
    •Monthly outings
    •Local walks
    •Cooking
    •Gardening
    •Reminiscence work,
    •Church services
    •Musical entertainment
    •Trips out in groups and one-to-one

Parking

  • Parking is available on grounds.

Total of 91, showing 1-20
9.8

St Georges Court has a Review Score of 9.8 (9.844) out of 10, based on 43 reviews in the last 2 years. Over all time St Georges Court has 91 reviews.

Overall Experience

  • 75
  • 15
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Date Published

91
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Overall Experience  Overall Experience 5.0 out of 5

Dad has only been in St George's a few weeks, but he already feels at home. Decoration throughout is very tasteful and makes it feel very homely and welcoming, all areas are clean clear and tidy. Dad's room is well laid out, he was able to bring furniture and items to make the room feel like his own,
and has a nice view over the gardens. All staff have a positive caring attitude and give dignity and respect to all. There are many daily activities and residents are encouraged to join in or watch/listen. Weekly there is the opportunity to have an appointment with the hair stylist, have a manicure or see the podiatrist. The food is great, residents are encouraged to eat in one of the dining rooms or in their rooms. The food selection is very good, and several options to choose from. There are always snacks and drinks available and the staff are always around to assist. The nursing team are there 24/7, very proficient and caring and I am always kept updated. A great place to stay.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely review. We're delighted to hear that your dad feels at home at St George's and that he's enjoying the environment, care, and activities. It means a lot to us to know he's comfortable and well-supported. We'll be sure to share your kind words with the team!

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Overall Experience  Overall Experience 5.0 out of 5

I visited my friend for the first time in several months. I found the home to be very welcoming and friendly.
Team members were smiling and helpful, they took me to see my friend who was doing bingo.
We were able to have a private conversation in my friends room.
The room was cleaned and well
presented, we had a cup of coffee and enjoyed our time together.
I look forward to viewing again soon, I have just found out that the home has a social media account so I can follow the home and see what is happening in the home.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you for your lovely review.We're so pleased you felt welcomed during your visit and enjoyed spending time with your friend. It's great to hear you found the home clean and the team helpful. We're glad you've connected with us on social media-looking forward to seeing you again soon!

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Overall Experience  Overall Experience 5.0 out of 5

I went to visit a family friend with my mum, I found the home to be clean with no smells like some. Our friend was saying how nice the food was as it is all made in the home.
Our showed us the room she had and this was very light and clean, we went to the garden and met the manager and Libby the home
dog who is such a cheeky little character and friendly with a treat.
We enjoyed our visit and we are planning to go to an event later in the year. We heard that the halloween party for residents is an unmissable event and loved by all of the residents and staff.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely review.Were delighted you had such a positive experience during your visit. Its great to hear your friend is enjoying the food and her room, and that you found the home clean and welcoming. Libby always loves meeting new visitorsespecially when treats are involved! we will pass your Kind words on to the team at St Georges Court.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy as is my wife, with the care my mum gets. She is well looked after and cared for. Staff are always very helpful, as is the management staff. We couldn't wish for a better home for her to be in. Thank you!

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely feedback.We're thrilled to hear your mum is happy and well cared for. It's wonderful to know our team's efforts are making a difference. We truly appreciate your kind words and continued support!

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Overall Experience  Overall Experience 5.0 out of 5

Lovely helpful staff and nice atmosphere.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your kind words! We're delighted to hear you found our staff helpful and enjoyed the atmosphere. Creating a welcoming and supportive environment is what we strive for every day.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St George's since August 2024 and has settled in well, having arrived in a difficult situation. The staff provide very good care, both from the medical side of things and in helping keep people occupied with activities.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you for your lovely feedback. We're so pleased to hear your mum has settled in well and that our team has been able to support her during a difficult time. Your kind words mean a lot to us and will be shared with the staff

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Overall Experience  Overall Experience 5.0 out of 5

Went to visit auntie today, fantastic. The staff were amazing, very attentive and caring, couldn't ask for a better visit. Had to travel a fair way, but the staff were very helpful with directions and then the parking no problem. Thank you for all your service.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you for your kind words. We're so glad your visit went well and that our team made you feel welcome and supported - especially after your long journey. It's lovely to hear your aunt is in good hands, and we'll be sure to share your feedback with the team.

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Overall Experience  Overall Experience 5.0 out of 5

I visit my aunt every other week. She has lived in St George for a year. It was hard making the decision to place my aunt in full time care. From the point of the Manager, assessing my aunt to today we have been supported. She guided us through the process of moving into a card home. I visited my
aunt today and it was wonderful to see her so happy and contented. She did not know I was visiting today and she looked so clean and well presented. She told me about the entertainment she had watched last week and she loves Libby the dog. Libby gives my aunt such comfort and fun. All the staff are caring and welcoming when we visit. My aunt is is happy, well cared for and ultimately feels safe and loved in St George. We could not ask for any more.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your thoughtful review. We know how difficult the decision can be to move a loved one into full-time care, so it means a great deal to hear how supported you've felt throughout the journey.It's wonderful to know your aunt is happy, well cared for, and enjoying her time with us - especially with Libby, who brings joy to so many of our residents! We'll be sure to share your kind words with the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

I've been very happy with the care provided at St. George's Care Home in Cambridge. The staff are kind, attentive, and truly go above and beyond. The quality of care has been outstanding, and it's reassuring to know my relative is in such good hands.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you've been happy with the care provided at St. George's Care Home.Our team is passionate about delivering compassionate, person-centred care, and it's incredibly rewarding to know that their dedication has made such a positive impact. Knowing your relative feels safe and well looked after is exactly what we strive for every day.We'll be sure to pass on your lovely feedback to the team.

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Overall Experience  Overall Experience 5.0 out of 5

My friend was devastated earlier this year when she and her family took the difficult decision that she would be safer living in a care home. What a difference to the person I recently visited. She was relaxed and happy and reported the she was being well cared for and enjoying the company of both
staff and other residents. I have to say I met a few of the staff and they were all cheerful,caring and extremely kind - nothing seems to be too much trouble for them. I am not much younger that my friend and knowing such a lovely place exists makes me think about my future in a more positive light.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your kind and heartfelt words. We understand how difficult the decision can be to move into a care home, so it means the world to us to hear that your friend is now feeling relaxed, happy, and well cared for.Our team is truly dedicated to creating a warm, supportive environment where residents feel at home, and it's wonderful to know that their kindness and commitment shone through during your visit.Your reflection about your own future is incredibly touching, and we're honoured to have made such a positive impression. Please know that you and your friend are always welcome here - we're so glad to be part of her journey.We'll be sure to pass on your lovely feedback to the team - it will mean so much to them.

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Overall Experience  Overall Experience 5.0 out of 5

I have been living at St Georges Court for almost 1 year now and I have had no end of good experiences. The staff from administration to nurses to carers are all very helpful and polite and make everyday experience very pleasurable. The care home is easy to find from the city centre and is close to
the train station. There is the botanic gardens close by, as well as a museum and college. My room is very pleasant and I enjoy all the activities that are put on for us. The food is very good considering the varied diet of all living here, I have a cooked breakfast every morning buy choice which is very nice. I enjoy living here and would recommend to others.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you for your lovely feedback! It's heart warming to hear that you've had such a positive experience at St George's Court. We're delighted that our team has made your time here enjoyable and comfortable.It's great to know that you're making the most of the nearby amenities and activities, and we're so pleased that your room and meals meet your expectations. Your recommendation means a lot to us, and we truly appreciate you sharing your experience. We look forward to continuing to make St George's Court a welcoming and fulfilling place for you and others.

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Overall Experience  Overall Experience 5.0 out of 5

I had the pleasure of visiting my friends care home, I was impressed with the modern decor it creates a welcoming atmosphere. My friend mentioned the activities are diverse so there is always something fun to engage in. My friend really enjoys the local church who come and visit every week. What really
touched me was the way the team was interacting with all those living in the home. The team seem very friendly and attentive. Highly recommend for anyone seeking loving and supportive forever home for themselves or a loved one.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you for sharing such a wonderful review! We're delighted to hear that you had a positive experience visiting your friend's care home. Creating a warm and welcoming environment is something we truly value, and it's heartening to know that the diverse activities and weekly visits from the local church make a meaningful difference.Our team is dedicated to providing compassionate care, so your kind words about their attentiveness mean a lot. We appreciate your recommendation and are grateful for your thoughtful feedback!

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting with my Therapy dog for three years. The home has improved very substantially during that period. The home and the rooms are now clean, well decorated and physically fit for purpose within the limitations of an older building. Staff are dedicated and caring and do their very best
to meet residents' needs. A programme of staff training has been evident during my regular visits and there is no longer rapid turnover of permanent staff. Agency staff no longer appear to be used. This is good for a number of reasons. Residents have full programme of daily activities for those able to participate.

Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you so much for your thoughtful and encouraging feedback. We're truly grateful for your continued support and for the joy your therapy dog brings to our residents. It's heartening to hear that you've noticed the positive changes over the past three years. Creating a comfortable, engaging, and stable environment for our residents is at the heart of what we do. We will pass over your kind words to the team.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with St Georges Court Care Home is very positive. I recently visited my Aunt and I found the care home to be very clean and neat and the staff with whom I interacted were all very kind, congenial and friendly. The Care Home Manager is a perfect example of how a Care Home Manager should
be, in my opinion. She epitomises care, concern and empathy and has a warm and friendly personality. She is perfect for her role in the care home. I feel at ease knowing that my Aunt is receiving quality care at this care home.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thankyou so much for taking the time to write such a lovely review. It is our absolute pleasure to look after your Aunt. Your touching comments have been shared with the team at St St Georges Court.

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Overall Experience  Overall Experience 5.0 out of 5

The team made us feel so welcome and you can tell how much they care for the residents. The garden was so lovely to sit in and the home was clean and well maintained. I'd highly recommend this home to others

Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that our team made you feel welcome and that you enjoyed your visit to St Georges Court. I'll be sure to share your kind words with the manager and her team - they will be thrilled to hear your feedback!

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Overall Experience  Overall Experience 5.0 out of 5

I recently visited my grandmother, who has recently moved into a St George's Court Care Home. She seems to have settled in well and has already made a few friends. She mentioned that she is enjoying her time there, and the staff are very caring. There's always something happening every day for her to
join in, helping keep her mind active. Based on my experience, I would definitely recommend this home.

Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you so much for your kind words! We're delighted to hear that your grandmother is enjoying her time here at St. Georges Court. We will make sure to pass your positive comments along to the team. Feedback like this truly goes a long way, and we sincerely appreciate it. Thanks again!

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Overall Experience  Overall Experience 5.0 out of 5

Thank you for all the help, love and care for our dad who is very precious to us all, he was in a bad care home before and was an awful experience, thankfully he ended up at St Georges Court 2024.
Since then he has improved and is very happy, we are happy, staff are amazing, the management are superb,
all brilliant. Sadly I live in Derbyshire which is a bit far for regular visits, but I know he is in safe hands. I work in a care home also which I love. Well done all looking forward to seeing u all in March.

Reply from Lorna Brown, Personal Assistant to Home Manager at St Georges Court

Thank you for your kind words, We continue to strive to do the very best for the people living here at St Georges Court and we shall pass your feedback on to all the team.

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Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home to anyone. My great aunt has settled in wonderfully, and she always seems very happy when we visit. The home is always bustling with activities and entertainment, which helps keep the residents engaged and lively. It's also very clean and well-maintained, which
gives me peace of mind. Most importantly, the staff are incredibly caring and attentive. It's clear they genuinely care for the residents, and that makes all the difference. Overall, we've had a fantastic experience.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely feedback, we shall pass your comments on to the team. Feedback such as this goes a very long way. Thanks Again.

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Overall Experience  Overall Experience 5.0 out of 5

When I visit my granny, it's amazing to see her so happy! She's made so many friends. It's really light and bright with a cute garden to sit in. I don't live locally so I tend to visit when I can, but I'm able to keep updated through the homes social media page, which is brilliant! My granny would definitely
recommend St George's to her friends when the time comes.

Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you so much for taking the time to leave a review. I will ensure your positive comments are shared with the team.

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Overall Experience  Overall Experience 5.0 out of 5

My mother had her 90th Birthday this month. I discussed this with the senior managers at the care home, who exceeded all expectations by supporting us with a party at a weekend so that a small group of relatives and friends could attend (and even provided a cake). They also had an internal party on
the day of the Birthday as well, as it was not possible for some key family to attend.

Reply from Jayne Wardell, Home Manager at St Georges Court

Thankyou so much for your positive feedback and we are thrilled the party was a success. It's so important to celebrate people's Milestones!We shall pass your feedback onto the team.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for St Georges Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for St Georges Court is calculated as follows: ( (441 Excellents x 5) + (43 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (1 Very Poors x 1) ) ÷ 499 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Georges Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall
Inadequate

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Inadequate
  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

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Meet the Team (3)

Jayne

Jayne Wardell

Job Title: Home Manager

Jayne was previously Home Manager at Fitzwilliam House Care Centre and has over 17 years of experience in the care sector.


Jayne has achieved her Registered Managers Award Level 4.

John

John Concepcion

Job Title: Care Manager

John has twenty years of experience working in the nursing sector. During this time, he gained experience from roles in the USA and the Philippines, before moving over to England to continue his career.


John has a Post-Graduate Degree in International Health Management and completed an Overseas Nursing Programme at the City University of London.


His wealth of experience has led him to progress in the sector and is now the Care Manager at St George’s Court.

Lynn

Lynn Harden

Job Title: Care Manager

Lynn began her nursing career in 2007, mainly working in Acute Medical Units and Accident and Emergency departments.


Lynn worked in the NHS for the next 11 years, until 2018, when she decided to seek a role in the social care sector. After gaining significant experience during her time in the NHS, and previous roles within care homes, Lynn is now a skilled Care Manager at St George’s Court.

Frequently Asked Questions about St Georges Court

What types of Care is St Georges Court registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Georges Court have?

There are 76 Single Rooms.

What are the Facilities & Services at St Georges Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Georges Court to the centre of Cambridge?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Georges Court to verify any information. View our terms and conditions. St Georges Court has an Enhanced Service - more info.