St Georges Court

Russell Street, Cambridge CB2 1HT
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9.9 92 Reviews
  • St Georges Court, Cambridge
St Georges Court is a 76 bedded care home providing person-centred care for adults aged 65+, including those living with Dementia and those with nursing needs.

Situated just off of Hills Road, the home is within walking distance of the town centre, which hosts a wide range of shops, churches, restaurants, and other facilities. The local railway station is situated within a 5-minute walk and a good local bus service operates closely to the home.

St Georges Court is divided into 3 units over three floors. All rooms are single occupancy with 52 rooms having en-suite facilities.

Each unit has a dining area, lounge and a kitchenette as well as bathrooms, shower rooms and toilets throughout the home. The upper floors of the home are accessed by stairs or lift. All areas of the home are accessible for wheelchair users.

St Georges Court provides:
•        A high standard of care and support 24 hours a day
•        A high standard of housekeeping including a laundry service
•        Traditional home cooked meals, using fresh ingredients prepared by a dedicated chef
•        A warm and welcoming environment with a ‘home from home’ atmosphere
•        Meaningful and purposeful activities and outings planned through a structured programme following discussions with the people living in St Georges Court and their families
•        Enclosed, landscaped gardens with wheelchair access
•        Long term and respite care provided
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Care Provided by St Georges Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Jayne Wardell (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with Ensuite Wet Room (52)

Visiting

  • St George’s Court Care Centre is a 76-bedded Care Home, registered for Nursing Care, Residential Care and Dementia Residential.

    St George’s Court is proud to offer 76 rooms, which includes 52 rooms that provide en-suite shower facilities.
    •Indoor and outdoor gardens
    •Relatives room
    •Indoor sensory area
    •Quiet sitting areas
    •Respite Care
    •Own GP if required
    •Own furniture if required
    •Close to Local shops
    •Lifts
    •Wheelchair access
    •Gardens
    •Church services
    •Hairdressing salon
    •Beauty salon
    •Variety of Menus
    •Full Nurse call system
    •Weekly GP Surgery
    •Alternative Therapies – available on request
    •Activities Programme
    St George’s Court, has their own Activities Coordinator who liaises with people to plan activities including:
    •Bingo
    •Quizzes
    •Arts & Crafts
    •Musical movements
    •Sing-a-Longs
    •Reminisence Therapy
    •Monthly outings
    •Local walks
    •Cooking
    •Gardening
    •Reminiscence work,
    •Church services
    •Musical entertainment
    •Trips out in groups and one-to-one

Parking

  • Parking is available on grounds.

St Georges Court Reviews (92)

9.9

St Georges Court has a Review Score of 9.9 (9.890) out of 10, based on 43 reviews in the last 2 years.
Over all time St Georges Court has 92 reviews.

Overall Experience
  • 75
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Date Published
  • 92
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  • 43
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Reviewer Connection to St Georges Court
  • 22
  • 15
  • 12
  • 7
  • 5
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  • 3
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  • 1
  • 1
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Total of 92, showing 21-40
Review from Andy B (Son of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had her 90th Birthday this month. I discussed this with the senior managers at the care home, who exceeded all expectations by supporting us with a party at a weekend so that a small group of relatives and friends could attend (and even provided a cake). They also had an internal party on
the day of the Birthday as well, as it was not possible for some key family to attend.
Reply from Jayne Wardell, Home Manager at St Georges Court

Thankyou so much for your positive feedback and we are thrilled the party was a success. It's so important to celebrate people's Milestones!We shall pass your feedback onto the team.

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Review from Peter J (Husband of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great team of staff, very friendly and helpful. As a result of my wife's condition it was very stressful looking after her at home, I can only praise the dedication of the staff under very difficult conditions. Have recommended the home to friends and family.
Reply from Jayne Wardell, Home Manager at St Georges Court

Thankyou for you positive feedback, we continue to strive to provide the best care possible. We shall feed your comments back to the team.

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Review from C G (Grandmother of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home and atmosphere when visiting, and great activities. Friendly team and always welcoming and great with all the residents. Would recommend it to anyone needing a care home for their loved ones or friends.
Reply from Lorna Brown, Personal Assistant at St Georges Court

Thank you so much for your positive feedback. We strive to do our very best for everyone living here at St Georges Court. We shall pass your feedback on to the team, many thanks.

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Review from Amanda P (Friend of Resident) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so pleased to see my dear friend being so well cared for in this lovely home. It really is just the right place for her and she seems very happy and has settled in very well. She tells me that the staff are very caring and she enjoys the daily activities and entertainment.
It all looks very
clean and is a friendly, comfortable environment. She didn't complain about anything at all and she is not always the easiest person to please!
Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely feedback, I shall pass your comments on to the team. Feedback such as this goes such a long way. With best wishes, Jayne.

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Review from Elizabeth T (Ex Family Member) published on 18 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home with friendly and caring staff, would highly recommend this care home to anyone who needs to use one for a family member. They were fantastic with the care they gave to my relative.
Reply from Jayne Wardell, Home Manager at St Georges Court

Thank you so much for your lovely feedback. We are happy the experience of staying at St Georges Court was so positive for you and your family. We shall pass this feedback onto the team. With thanks and best wishes, Jayne.

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Review from Susan H (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I come here about 3 times a week to see my dad. I have found St Georges Court is all round excellent. The nurses and carers are fantastic with dad. It's a lively atmosphere and they get dad involved with activities, he's not just stuck in his bed. My dad is often in the lounge listening to music, watching
TV with other residents.
Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you so much for your positive feedback. We strive to do our very best for everyone living here. We shall pass your feedback on to the team, many thanks.

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Review from Richard S (Husband of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff excellent, but I don't like the parking.
Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you for your kind feedback. We always strive to provide the best for everyone living at St George's Court and we will be sure to pass your comments on to the team. As per our communication to families, the car park was temporarily closed for safety due to storm damage to the home, which has now been fully repaired. We are pleased to confirm that the car park is now fully open again.

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Review from Julie O (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father who was suffering from Alzheimer's before his death was looked after with extreme respect, care, and kindness. St George's is always spotlessly clean and the staff could not be more friendly or helpful.
We could not have asked for a better place for our dear dad to spend his final days.
Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you so much for your positive feedback. We strive to do our very best for everyone living here. We shall pass your feedback on to the team, many thanks.

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Review from M A (Relative of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely care home, well organised and managed. The team are very kind and caring, but the CQC rating does not show the true side of St George's Court. The level of care respect and compassion that is given to my partner's cousin in the final months was second to none. We would recommend this lovely home.
Reply from Lorna Brown, Home Manager at St Georges Court

Thank you so very much for your lovely feedback. We continue to strive to do the very best for the people living here at St Georges and we shall pass this feedback on to our team members also.

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Review from John A (Cousin of Resident) published on 8 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Was worried about the CQC rating at first but St Georges Court is a lovely care home. Very clean, no odour at all. The staff are kind and caring to not only my cousin but all the family. The home have lots of entertainment and craft activities. The manager is very friendly and the home is well-led.
We would recommend it to anyone who is looking for a care home. The home has parking and is in the centre of Cambridge.
Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you so much for your positive feedback. We continue to strive to do our very best for the people living in St Georges Court. We shall pass this feedback on to the team. Thanks again.

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Review from P B (Grandson of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's so nice to visit my grandad in such a warm, friendly and welcoming environment.
From the moment I walk into the home, I know by the little details that he is in the right place.
I feel assured that he is being looked after so well, with his best interest at heart.
A big thank you to all the
staff for their hard work and dedication, it doesn't go unnoticed by our family members.
Reply from Lorna Brown, Assistant to the home manager at St Georges Court

Thank you for your positive review. We strive to make people and their families as happy and as comfortable as possible. Your feedback goes a long way!

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Review from C B (Grandson of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had the pleasure of attending this care facility as I have done on numerous occasions this year and I can not express how impressive it is. The staff are friendly but professional and always very caring. Several times I witnessed real compassion from the staff who had not seen me enter the room, so
I know it's all genuine. The place is clean and warm and has a very nice, friendly and caring atmosphere.
So glad we got Nanna in here, anyone thinking of using this facility would not be disappointed.
Thank you everyone.
Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you for your kind review. We are always looking at ways to improve our service. I shall ensure this feedback is shared with the team. - Home Manager

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Review from M C (Granddaughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy I found St George's Court for my grandad. The staff are always so welcoming and friendly, I always feel at ease when visiting my grandad as he always seems so happy. The home is always clean and tidy and the atmosphere seems very happy!
Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you so much for leaving a review for St George's Court. I will ensure your positive feedback is shared with the team.

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Review from Y M (Friend of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the home for looking after a family friend so well, their kindness and caring nature has made it such a pleasure to visit. Thank you so much for all you do. The staff are friendly and welcoming and nothing is too much trouble.
Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you so much for leaving a review for the team at St Georges. We will ensure your positive feedback is shared with the team.

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Review from J B (Friend of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and atmosphere in the home are always so caring and professional. Nothing was ever too much trouble or too much to ask. Would recommend to anyone looking for somewhere for loved ones to be looked after.
Reply from Lorna Brown, Personal Assistant to the home manager at St Georges Court

Thank you very much for your positive feedback. We are always looking at ways to improve our service. I shall ensure this feedback is shared with the team. Home Manager

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Review from M B (Great-granddaughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home taking wonderful care of my grandma. It feels like one big, happy family. The staff are always friendly, helpful, and eager to assist both visitors and residents alike.
The home offers a variety of activities throughout the week, along with regular entertainment, and it's always kept
spotless. The food is excellent, and when I leave after visiting Grandma, I feel completely reassured knowing she is receiving the best care.
Reply from Jayne Masterson, Manager at St Georges Court

Thank you for taking the time to leave this review in relation to the wonderful care your grandma receives. I will ensure your positive comments are shared with the manager and her team.

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Review from J B (Friend of Resident) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to praise the team at St George's care home for the outstanding care they gave my friend in her last days. Not only the dignity they gave her but the empathy they showed us during this time.
The home was very clean and tidy and a friendly manner from all.
Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you so much for taking the time to leave a review regarding the outstanding care your friend received at St Georges. We will ensure we share your positive comments with the team.

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Review from Kevin M (Son of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident for nearly three years, she has been well looked after and as a family, we are very pleased with the care she has.
Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you for taking the time to leave a review regarding your Mum's care at St George's Court. We will ensure your positive feedback is shared with the team.

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Review from Maria A (Granddaughter of Resident) published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The ladies are amazing and very caring and compassionate. They greet you and make you feel welcome. One of the ladies called me so I could speak to my grandfather at his request. The care home is very clean and smells a lot better.
Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you for taking the time to leave a review regarding your grandfather's care at St George's Court. We will ensure your positive feedback is shared with the team.

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Review from V M (Husband of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is receiving the best possible care at St Georges. She is treated with compassion and understanding and is comfortable in her surroundings. Her room is always clean and tidy. She is always well-dressed. I take great comfort that she is well looked after by her one-to-one carer who is excellent.
Reply from Jayne Masterson, Regional Director at St Georges Court

Thank you for taking the time to complete a review for St. Georges Court regarding how pleased you are with the care your wife is receiving. I will ensure your kind words are passed on to all of the team in recognition of their hard work and dedication to all of the people we care for at St Georges.

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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for St Georges Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.890 for St Georges Court is calculated as follows: ( (447 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 498 Ratings = 4.89
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Georges Court is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 43 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (3)

Jayne

Jayne Wardell

Job Title: Home Manager

Jayne was previously Home Manager at Fitzwilliam House Care Centre and has over 17 years of experience in the care sector.


Jayne has achieved her Registered Managers Award Level 4.

John

John Concepcion

Job Title: Care Manager

John has twenty years of experience working in the nursing sector. During this time, he gained experience from roles in the USA and the Philippines, before moving over to England to continue his career.


John has a Post-Graduate Degree in International Health Management and completed an Overseas Nursing Programme at the City University of London.


His wealth of experience has led him to progress in the sector and is now the Care Manager at St George’s Court.

Lynn

Lynn Harden

Job Title: Care Manager

Lynn began her nursing career in 2007, mainly working in Acute Medical Units and Accident and Emergency departments.


Lynn worked in the NHS for the next 11 years, until 2018, when she decided to seek a role in the social care sector. After gaining significant experience during her time in the NHS, and previous roles within care homes, Lynn is now a skilled Care Manager at St George’s Court.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Georges Court to verify any information. View our terms and conditions. St Georges Court has an Enhanced Service - more info.