Excelcare Dovecote Manor

My Brother In Law has been staying at the care home since the start of this year. Whenever I see him he is always full of life and very contented. I have nothing but praise for the staff who are always demonstrating kindness, empathy and compassion as they go about their day. The special activities that are organised for the residents are brilliant and always pitched at a level where everyone can involved.

My grandpa has been at the care home for a few years and I am always impressed by the standard of person centred care the staff provide and the community atmosphere within the home. The staff are always approachable and make time to speak to residents and visitors alike, building a great rapport. They also often have activities for residents which is appreciated.

I have been thoroughly impressed with the standard of care provided within the care home. Whenever I have visited my granpa the facilities have always been exceptionally clean and there is a great community atmosphere within the home itself. The shared living room is always a hit with the residents and there are frequently fun activities to provide the residents with some social satisfaction. The staff are truly wonderful and go out of their way to help support both my granpa and me whenever I'm there so I can make the most of my time with him. With my granpa's condition it can be quite emotionally tiring when he is having a bad day but no matter the challenge the staff are always pleasant and approach everything with a smile. The carers build a great rapport with residents and family members alike.

The recent trip to the farm which I volunteered was such a FUN DAY out for both - residents and carers ! Thank you to every single member of the team.You all are AMAZING.

I regularly visit my father-in-law at Dovecote Manor and I am very pleased with the home. I usually take my doggy in to see him and she is always very welcome; the front desk staff even have some treats for visiting doggies. The staff are always very welcoming and I never worry about the care my father-in-law is receiving. His room and the general area is always clean and tidy and I feel that he is treated with respect and courtesy. I wouldn't hesitate to recommend Dovecote to others and indeed I have already done so.

The staff at Dovecote are friendly and welcoming. They've always been quick to respond to any queries and are eager to help residents and their families. They genuinely care for the residents and I feel my grandfather is treated with dignity and respect at all times. There is a lovely community atmosphere within Dovecote and the range of activities and events for residents is impressive. Although my grandfather does not tend to participate in the group activities, I'm grateful that he has the opportunity.

It's reassuring that dad is in a safe place and well cared for.

The staff are always very polite and knowledgeable on what my father's requirements are. They are always courteous and very professional in their day to day working. Nothing is too much trouble for them and it is comforting to know he is being well looked after.

Placing a loved one in a care home is a difficult decision, but knowing that they are safe and so well cared for makes such a difference. Thankyou Dovecote

It is reassuring to know that my family member is being cared for so well by the loveliest of staff. They are very professional and it's clear to see that they work seamlessly together to provide the best care for all the residents. There is always a lovely atmosphere in the home and it's kept impeccably clean. The home is really good at communicating and keeping me updated about my father, which is very much appreciated, as are seeing pictures of him taking part in any social activities.

I see residents coming into the garden with carers. They chat and laugh. There is plenty of entertainment. The food is good with a varied diet. Residents seem really content. The carers are caring and are genuinely fond of the residents like family.

A lovely care home with friendly caring staff. My father is very happy at Dovecote Manor. I am really gald that we found this care home. It is so much better than where he was before. There is a good range of activities and choice of food.

Staff approachable and happy to assist with care to ensure comfort.

A welcoming and friendly place, the team are always receptive and thoughtful. Facilities are excellent and, although my mother doesn't always participate, it's lovely to have the opportunity to try different things. I can't praise all of the team at Dovecote enough. My mother is happy and safe, which is so reassuring.

Utmost care and diligence and cannot express enough my gratitude to all staff. My father receives the best care. As a family we are extremely happy.

As my Mother's dementia has advanced she has been treated with dignity and care. I am always kept informed of any concerns. I am made to feel welcome every time that I visit the home.

The home is well kept and although my Mother is now not able to participate there are many activities held in the home to stimulate and provide pleasure to the residents.

In October we needed to find 24 hour dementia care for my father urgently. Dovecote Manor Care Home was extremely responsive, efficient, helpful and kind in arranging for him to visit, assessing him and within a couple of days moving him in. The manager went beyond the expected call of duty in doing this and has been very supportive throughout this move. All the staff at the home are kind, professional, motivated and expert at caring for the residents. They always make us feel welcome to visit my father, and have been very sympathetic in helping us to deal with what has been a difficult time for us. The atmosphere at the home is cheerful and it is always very clean and well decorated and maintained. The rooms are a good size and the home is comfortable. My father enjoys the food, which always looks appetising. The activities seem very good and well planned. There is a beautiful little garden, now lit up spectacularly for Christmas. I feel very lucky that my dad is living there.

Our mum is so happy living here. The comfort and care are exceptional. The activities are brilliant and my mum joins in all of them. The meals are nutritious and appetising. The care home is a loving, welcoming place. The staff are amazing with all residents and are hand to help 24/7. The care home in our opinion as a family is the best ever.

The staff are all caring and always know what has been going on. The activities are amazing and lots going on. Cannot not fault the home.

I come to Dovecote to visit my mom. She has a lovely room and my brother and my husband have made it homely for her. The staff are very helpful and patient. The home is clean and well-kept - it's great seeing the residents enjoying the entertainment and crafts. My husband and I are very pleased with the care and attention they give to everybody, residents and visitors alike.