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Castlemead Court is a modern purpose built 79 bed care home set in its own grounds with private parking for visitors. The...
Care Provided by Excelcare Castlemead Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Castlemead Court Care Home for full pricing details and T&Cs.
Contact Excelcare Castlemead Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Grace Madenyika(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Visiting
- Visitors welcome at all times.
Parking
- Ample free parking in the grounds of the home
Excelcare Castlemead Court Care Home Reviews (123)
Excelcare Castlemead Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years.
Over all time Excelcare Castlemead Court Care Home has 123 reviews.
The care and facilities were outstanding.
All of the staff were very kind and caring.
The food was of good quality and the service was very understanding,which helped to give her a better appetite when she came home.
A very special place in Newport Pagnell
All of our best wishes to all of the staff
It's especially lovely to know that she enjoyed the...
The staff on Daisy ward unit are outstanding and amazing with the care that my mum has received. Over the 3 months give the family a peace of mind. The front of house is welcoming and engaged in good conversation and reassuring with families
It is especially meaningful to know that the care and support continually given has brought peace of mind to you and your family. We are also pleased to...
My mum has been living at Castlemead for 2 months and I can't fault either the facilities or the care she is receiving. The catering and range of activities are outstanding. Every member of staff I have met has been kind, caring and cheerful, welcoming and supporting both mum and her family.
Thank you for leaving us such a lovely review. We are so happy and pleased to hear that your mum and yourselves as a family are very happy with all the facilities and the care that your mum is receiving here at Castlemead . Also that the catering and range of activities you feel as a family are...
I cannot speak highly enough of Castlemead. All the staff are very welcoming, caring and friendly. Nothing is too much trouble. The activities and stimulation they provide for the residents is amazing. You will certainly have peace of mind that your loved one is being looked after and well cared for.
Thank you for your wonderful review. We're so pleased to hear that you find our team welcoming, caring and supportive. It means a lot to know our activities and care give you peace of mind. Thank you for your trust-it's truly appreciated and we will let our team know your kind words.
My experience at Castlemead has been exceptional. The care and consideration of patients is thoughtful, caring and compassionate. All levels of staff are professional and kind. Nothing is too much trouble. It truly feels home from home. The catering offer is wide and considers all tastes. The personal conversations to residents are caring.
Thank you for sharing such a lovely review. We're delighted to hear that Castlemead feels like a home from home and that our team's kindness, care and professionalism have made a positive difference. Your comments about our conversations and catering mean a great deal to us. We will be sure to pass your kind words on to the team.
During the hardest time of our lives, they showed us extraordinary kindness and compassion.
The staff cared for our loved one with dignity, respect, and genuine warmth, ensuring they were comfortable and peaceful in their final days.
They also supported our family every step of the way, offering reassurance, honesty and kindness that meant so much. We will always be deeply grateful for the care, compassion and kindness they showed us.
Thank you for your kind words and for choosing Castlemead. We are pleased to hear about the kindness, compassionate care and support you received. Our team takes great pride in creating a supportive and caring environment, and your kind words are a true reflection of their dedication. Thank you again for sharing your experience-it means a lot to us all.
Everything has gone very well since my Mother has been in Castlemead Court Care Home. She is very well looked after and cared for. We have been very impressed with the amount of daily activities available. Also, any problems are sorted out quickly and sympathetically.
Our team works hard to provide a welcoming environment with plenty of meaningful...
Poppy ward in Castlemead Court Care Home is a happy place. All the staff are kind, considerate and patient. My husband is always clean and tidy and extremely cared for. There is always a member of staff to answer questions. The food is amazing and such a wide choice. Nothing is too much trouble whatever the residents request the staff will do their best to fulfil.
Thank you for sharing such a lovely review of Castlemead. We're delighted to hear your husband is so well cared for and that you find our team kind, patient and approachable. It's wonderful to know the cleanliness, support and meal choices meet your expectations. We will be sure to pass your kind words on to the team.
I am welcomed whenever I visit by warm friendly staff who are always helpful and attentive. The staff who care for my friend are responsive and helpful with any questions that I have and are warm and friendly and incredibly diligent and caring in what they do. Thank you to all the support staff who make this care home very special indeed.
Your kind words about their...
My husband has been at Castlemead for 12 months now, having stayed in two other care homes before. My family and I are so grateful for the kindness and care he is receiving, nothing is too much trouble. The staff are all well trained and always happy, easy to talk to if you're worried over anything. A big thank you goes to the manager and all her staff.
Thank you for your lovely feedback. We're so pleased to hear how happy you are with the care your husband is receiving at Castlemead. Your kind words mean a great deal to us and we will pass your kind words over to the team.
My Father had a short time at Castlemead Court and I would say it is far more than a care home - it is truly a home that cares. Every member of staff was exceptional, showing kindness, professionalism, and genuine compassion at all times. An outstanding team providing outstanding care.
Thank you so much for sharing your kind words. We are truly delighted to hear that your father's time at Castlemead Court felt like more than just a care home, but a real home. Our team works hard to provide not only exceptional care but also genuine compassion and comfort, so it means a lot to...
Mum relocated to Castlemead Court in November 2024, and we haven't looked back since. A care home can look like a Palace but it's the people that make a care home, a home. The staff here are simply wonderful, from management to kitchen staff and everyone in between. I'd go as far as to say some are like family to mum and me. I was unable to visit last year due to illness and mum ran out of chocolate, so the staff went and got some for her. I should add that mum cannot communicate, so she could't have asked them, they just saw the need and knew I was unable to visit, so sorted it themselves. Every visit, I see staff across the unit go about their work with kindness and compassion and when your loved one passes, they are there for you too, even attending the funeral. I have rarely seen such dedication to duty. #notallangelshavewings
We're glad we could support both you and your mum, especially during times when visiting was difficult. Thank you for your trust - it's a privilege to care for your mum.
From the moment my mum arrived my whole family have been completely happy with my mums care. Many thanks to all the staff they have been faultless in every way. Knowing that my 90 year old mother is being cared for in this way is wonderful.
Thank you so much for sharing your wonderful feedback. We are delighted to hear that your family feels happy and reassured about the care your mum is receiving. Providing compassionate, high-quality care is at the heart of everything we do, and knowing that this brings you peace of mind means so...
Having never delt with a care home previous, the service that my stepmother has received cannot be faulted. Stepmother came to Castlemead from hospital with a 6 week assessment and I can't believe the care and compassion that they have shown her is absolutely wonderful. Speaking to other people outside the home as them asking where was she sent everyone i have spoken to has said how wonderful they are there. The staff and management are a credit to this care home
Our team takes great pride in creating a supportive and caring...
I am very happy because my mum said she is liking this care home. All the staff are kind and friendly. That's the reason I am very happy.
We're so pleased your mum is happy here and that our team's kindness is making a difference. Thank you for your kind words!
I cannot praise Castlemead Court Care Home enough. The dignity and quality care is outstanding. The staff are friendly and compassionate. The home is clean, food is wonderful and my father feels well looked after. He has an ensuite room which is large and comfortable. Activities are run daily. It feels like an extended family. Thank you so much!
We're thrilled to hear your father feels so well cared for at Castlemead Court. It's wonderful to know our team's compassion, the homely environment, and daily activities are making a real difference. Your feedback means a lot to us-thank you again!
I would like to mention that knowing my husband, who suffers from Azheimers is being looked after and cared for in a safe place by dedicated carers. To know he is helped whenever and with whatever he needs gives me great comfort, and makes it easier for me to accept he no longer lives at home with me.
Thank you so much for your kind words. It means a great deal to us to know that you feel reassured and comforted by the care your husband receives here. We understand how difficult it can be when a loved one is no longer living at home, and we're truly honoured to be entrusted with his wellbeing....
The best care our nan has received! The staff go above & beyond to ensure all residents are safe, happy, comfortable & loved. No one goes without & they always treat everyone with respect & care.
Thank you so much for your lovely feedback. We're truly honoured to care for your nan and thrilled to hear she feels safe, happy, and loved. Our team works hard to make every resident feel respected and cared for - your words mean a lot to us.
Always enjoy visiting Nan at Castlemead, carers are attentive, nurses are friendly, and Nan is always in good spirits and feels looked after. Would highly recommend if you / your loved one requires more round-the-clock care.
Thank you for your lovely review. We're so pleased to hear that your visits to Nan at Castlemead are always positive and that she feels well cared for. It means a lot to know our teams attentiveness and friendliness are making a real difference. We truly appreciate your recommendation!
I personally feel the staff all go above and beyond to make the residents feel well looked after.
Thank you so much for your kind words. Were thrilled that your mum could be part of such a special day, and proud of our team for going the extra mile to make it happen. Its moments like these that truly reflect the care and dedication of our staff. We really appreciate you sharing this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 01 Jul 2026
There wasn't a dry eye in the room when siblings Marian and Lenny shared an emotional reunion at Castlemead Court Care Home after spending ten years apart. With just five...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 26 Aug 2026Organiser: Excelcare Castlemead Court Care Home
- 30 Sep 2026Organiser: Excelcare Castlemead Court Care Home
Accreditations
There are no accreditations posted yet for Excelcare Castlemead Court Care Home.
Meet the Team (5)

Grace is a registered nurse, an adult branch, and has been qualified for 8 years. Grace has worked in various NHS departments, hospices, community research and private organisations in which she’s held different positions from staff nurse newly qualified, to clinical leadership and training. Grace is passionate about elderly care and end-of-life as well as ensuring her colleagues are supported and inspired to develop their skills in those areas of care they are also passionate about.
She progressed from Care Manager to Home Manager in December 2023.

Karen joined Excelcare in 2017 and worked as a staff nurse until taking the role of Clinical Lead in December 2023.
Karen has a passion for providing excellent care for those living at Castlemead and has a special interest in wound care.

Sasha joined Excelcare in 2013 as part of the home domestic team and in 2019 she took on the role of Head of Housekeeping. Sasha prides herself on maintaining high standards throughout the home and thoroughly enjoys interacting with those who live at Castlemead. In December 2023, Sasha was promoted to Business & Operations Support Manager.

Gracie is a valued member of the team at Castlemead Court.
She joined Excelcare in 2022 as the home's receptionist.
Gracie has progressed to the home administrator role in April 2024 and works alongside all of the team to ensure the safe running of our home.

Nicola is our newest addition to the home in the lifestyle team
Nicola prides herself on being fun and creative and is keen to create a friendly and comfortable environment for all too.
Frequently Asked Questions about Excelcare Castlemead Court Care Home
What types of Care is Excelcare Castlemead Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Excelcare Castlemead Court Care Home have?
There are 79 Single Rooms.
What are the Facilities & Services at Excelcare Castlemead Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Excelcare Castlemead Court Care Home to the centre of Newport Pagnell?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Castlemead Court Care Home to verify any information. View our terms and conditions. Excelcare Castlemead Court Care Home has an Enhanced Service -more info.