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Castlemead Court is a modern purpose built 79 bed care home set in its own grounds with private parking for visitors. The...
Care Provided by Excelcare Castlemead Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 79 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Excelcare Castlemead Court Care Home for full pricing details and T&Cs.
Contact Excelcare Castlemead Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Excelcare
- Private Owned
Person in charge
- Grace Madenyika(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (79)
- Single Rooms with ensuite Wet Room (79)
Visiting
- Visitors welcome at all times.
Parking
- Ample free parking in the grounds of the home
Excelcare Castlemead Court Care Home Reviews (123)
Excelcare Castlemead Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years.
Over all time Excelcare Castlemead Court Care Home has 123 reviews.
Very happy with Castlemead Court. The home is always clean and lovely. My husband is treated with great care and dignity, nothing is too much trouble for the staff. The staff and management have also been a great support to myself and family members at this difficult time. I am so glad we have Castlemead Court.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience at our care home. Our dedicated staff members work tirelessly to create a warm and nurturing environment for our residents, and your feedback means a lot to us.
My Mother was moved to Castlemead in July having been very unhappy in a previous home. I can't thank all the staff enough for the love, care and support they have given my Mother to help her settle in and take part in activities. Her severe dementia makes things difficult but she often tells me how well she's looked after and how kind the staff are. The hard work and dedication by all the staff is exceptional, I am so glad and relieved to be able to know that my Mother is so well looked after. Thank you to everyone, but particularly to the care home managers who go above and beyond in their work, and helped my Mother and I go through a difficult transition from the previous home.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience at our care home. We're committed to providing the highest quality of care, and we look forward to continuing to serve you and your loved ones.
My parents have recently moved to Castlemead Court. They have been made very welcome and much care has been taken to enable them to be together. The staff are friendly. The food is very good and there are ample activities. There are day trips locally, which were enjoyed. A very good start.
Thank you so much for your kind words! We're delighted to hear that you had a positive experience at our care home. Our dedicated team members work tirelessly to create a warm and nurturing environment for our residents, and your feedback means a lot to us.
A friendly welcome at reception and the same as you enter the unit. The place is very clean, very well presented and smells fresh. Mum has settled in very well and has the same caring staff looking after her. The quality and selection of food is good. The nurse in charge provides us with regular updates and is always on hand to answer any questions. A great home with great staff. Well done. Mum is well card for.
My grandmother has been a great worry to the family and after coming out of hospital she was sent to Castlemead. It is one of the nicest care homes I have visited and the change it has made to us as a family is immense. She is so well looked after as she needs nursing care, all the staff treat her so nicely, even though she can be grumpy! Nothing is too much trouble, especially her food, I think I will book a room each for my parents!
Thank you for your lovely review of Castlemead Court, we are pleased you are so happy with all aspects of the home and will pass on your comments to the team.
Since then the amazing staff have looked after her so well, reversing this decision, encouraging her to eat, no hardship as the food is lovely, she actually put on weight. She has finally been encouraged to come into the day room and meet other residents, even joining in an activity.
She has dementia too, so I told her she is on holiday as it’s like a hotel and nothing is too much trouble, it’s a joy to visit her now. Such a relief to have her permanently in a secure home where her nursing needs take priority.
The staff are superb, everyone remembers your name, it’s become a home-from-home very quickly.
I can’t thank them enough.
Thank you so much for your positive feedback and I will ensure I share this with the team. It has been a joy to see the improvements that Mum has made, and we hope that we can continue to see improvements in her well-being!
My mum was treated with respect, care and dignity throughout her time spent at Castlemead - one of the best care homes I have been to.
Sadly, my mum passed away on 28.6.23 - the end-of-life care, support and love were given, and I appreciate you all. The staff have excelled themselves.
Thank you for your kind review of Castlemead. We were sorry to hear that your Mum sadly passed away. It was very reassuring for us to hear that the team there had given the best possible care. Best wishes to you all. Kind regards
Everyone was very kind and helpful, she was not feeling too good and had to go out to the hospital each day so didn’t get to join in with any activities but she was very well cared for and the food was also excellent.
Thank you for taking the time to complete a review for us. We were sorry that Mum was not feeling too well during her stay and was not able to engage with activities. I will pass your feedback to our team and please pass our kind regards on to Mum.
Mum has settled in very well, her room is decorated well, spacious and airy.
As her daughter, I am kept updated on her care on a regular basis and any concerns are dealt with really quickly and in a professional manner.
Thank you for such a lovely review of Castlemead Court and we are so pleased to hear that Mum is so happy in the home.
Mum was always clean and well-presented.
I was always treated like a VIP on every visit and found Mum clean, well cared for and well attended to.
A great team of dedicated people. But a big thank you especially to one lady. She is the epitome of caring and thoughtful. A true star and a credit to Castlemead Court Care Home.
Thank you for your review for Castlemead, it is heart warming to hear that you are both happy with the care at Castlemead Court.
My husband has Parkinson’s with dementia which all went seriously downhill after a bout in hospital but Castlemead Court Care Home’s amazing staff have persevered to help him settle and to manage his, at first, varying symptoms but which have now been professionally stabilised by the wonderfully competent, kind and caring staff. So grateful he has been able to stay at this outstanding home - the staff truly make the home homely and special.
Thank you so much for sharing your review. We will ensure we pass your positive comments on to the team.
All of the staff at Castlemead Court Care Home create a friendly and caring atmosphere. The staff on the dementia unit "Poppy" are exemplary; nothing is ever too much for them. They treat my father and his family with care, dignity and respect. It really means a lot to us, knowing that my father is in good hands. It is genuinely like my dad has a second family. There are plenty of activities and the staff are skilled at judging which level of engagement is best for my father. The care home manager is very approachable and friendly. She is always willing to listen to concerns or opinions from residents' families. The regular family meetings with management and staff are very useful.
Thank you so much for your review. We really appreciate your feedback which we will share with the team.
Mum settled in after a few weeks and has made Castlemead Court Care Home her home. We have gone through some difficult times as a family but all of Daisy Unit has been so supportive. She is well-fed, nurtured and made as comfy as possible, even though she is a wheelchair user. I can not name individuals but all of Daisy staff are brilliant plus I need to mention the lovely member of staff on reception who always helps me take Mum down the ramp. Thank you everyone from all of our family.
Thank you for taking the time to share your experience as both a family and from your mum's perspective. We really appreciate your feedback and I will ensure this is shared with the team on Daisy and our lovely receptionist.
My husband has been at Castlemead for 16 months. He is in Poppy where he is treated with dignity and respect. The carers and nurses do a wonderful job. I visit every day and he is always clean and well-fed, nothing is too much trouble for the carers, it is like one big family. 5 stars.
Thank you so much for sharing your feedback. I will ensure this is shared with the team members and we are pleased to have your husband in our family.
Mum arrived in Castlemead in January, she feels at home, and the care and attention of the staff are excellent. For the first time in years, I feel relaxed and relieved she is in safe hands. Thanks to all the staff.
Thank you for taking the time to write a review for Castlemead and for your kind words, it is heartwarming to hear that she is happy with us. Kind regards.
All the staff do an amazing job in my opinion.
Thank you for your kind words for the team at Castlemead and it is good to hear your mum is very happy there. Kind regards.
My friend is well looked after and I always enjoy the visits, she always looks clean and presentable and is happy with the care she receives.
Thank you for your review and an excellent review of Castlemead. Kind regards.
The home is clean and caring. Can’t thank them enough for all they do for my sister. Always very welcoming when I arrive, leave and during my visits. I could not ask for a better care home to look after my sister than Castlemead.
Thank you for your review, it is wonderful to hear your kind words for the home. Kind regards, Celia Hardill.
My friend has been there for several months, she didn't initially settle but staff have gone the extra mile to make sure she is comfortable and feels at home. From what I have seen of the activities they have lots going on and I have heard all good things about the food.
Thank you for taking the time to write a lovely review. We are pleased to hear that your friend is happy in the home. Kind regards.
The staff seem friendly and attentive during my visits. The shared space and bedrooms appear clean and well maintained. Events and entertainment take place for residents able and willing to participate.
Lovely comments, thank you for feeding back to us. It is always nice to read and share with our teams.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (13) & Events (2)
- 08 Jul 2026
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
- 01 Jul 2026
There wasn't a dry eye in the room when siblings Marian and Lenny shared an emotional reunion at Castlemead Court Care Home after spending ten years apart. With just five...
- 06 Jan 2026
Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...
- 26 Aug 2026Organiser: Excelcare Castlemead Court Care Home
- 30 Sep 2026Organiser: Excelcare Castlemead Court Care Home
Accreditations
There are no accreditations posted yet for Excelcare Castlemead Court Care Home.
Meet the Team (5)

Grace is a registered nurse, an adult branch, and has been qualified for 8 years. Grace has worked in various NHS departments, hospices, community research and private organisations in which she’s held different positions from staff nurse newly qualified, to clinical leadership and training. Grace is passionate about elderly care and end-of-life as well as ensuring her colleagues are supported and inspired to develop their skills in those areas of care they are also passionate about.
She progressed from Care Manager to Home Manager in December 2023.

Karen joined Excelcare in 2017 and worked as a staff nurse until taking the role of Clinical Lead in December 2023.
Karen has a passion for providing excellent care for those living at Castlemead and has a special interest in wound care.

Sasha joined Excelcare in 2013 as part of the home domestic team and in 2019 she took on the role of Head of Housekeeping. Sasha prides herself on maintaining high standards throughout the home and thoroughly enjoys interacting with those who live at Castlemead. In December 2023, Sasha was promoted to Business & Operations Support Manager.

Gracie is a valued member of the team at Castlemead Court.
She joined Excelcare in 2022 as the home's receptionist.
Gracie has progressed to the home administrator role in April 2024 and works alongside all of the team to ensure the safe running of our home.

Nicola is our newest addition to the home in the lifestyle team
Nicola prides herself on being fun and creative and is keen to create a friendly and comfortable environment for all too.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Castlemead Court Care Home to verify any information. View our terms and conditions. Excelcare Castlemead Court Care Home has an Enhanced Service -more info.