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Excelcare Castlemead Court Care Home

Wolverton Road, Newport Pagnell, Buckinghamshire MK16 8HW
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Excelcare Castlemead Court Care Home, Newport Pagnell
Excelcare Castlemead Court Care Home, Newport Pagnell
Excelcare Castlemead Court Care Home, Newport Pagnell

Castlemead Court Care Centre is situated in the heart of historic Newport Pagnell which is a small and thriving market town only a 20-minute drive away from central Milton Keynes. The home has strong links with the local community and engages with local events such as the annual carnival.

Castlemead Court is a modern purpose built 79 bed care home set in its own grounds with private parking for visitors. The...  

Care Provided by Excelcare Castlemead Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450
Nursing CareFrom £1,800From £1,800
Nursing Dementia CareFrom £1,850From £1,850

Contact Excelcare Castlemead Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Grace Madenyika(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (79)
  • Single Rooms with ensuite Wet Room (79)

Visiting

  • Visitors welcome at all times.

Parking

  • Ample free parking in the grounds of the home

Excelcare Castlemead Court Care Home Reviews (123)

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9.8

Excelcare Castlemead Court Care Home has a Review Score of 9.8 (9.837) out of 10, based on 31 reviews in the last 2 years. Over all time Excelcare Castlemead Court Care Home has 123 reviews.

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Review from Dot G (Daughter-in-law of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

The staff at Castlemead Court Care Home look after my mother-in-law very well. They make sure she is clean and tidy and do as much as they can without causing her discomfort. They make family visits a nice experience when it can sometimes be a very emotional time.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Extremely pleased that your visits to us have been a positive experience. We do our best to support family members where we can. Thank you so much for taking the time to review our home.

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Review from Hilary B (Friend of Resident) published on 17 June 2022 Submitted via Website
Overall Experience

Received a warm and friendly welcome, was taken to see resident. The place was very clean and organized, my friend was also clean and well looked after, staff are available at all times. I have also been there at meal times which always looks appetising, staff help residents who have difficulty. It's very satisfying to know and see your loved ones are cared for and supported by all the staff.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Thank you for your very positive feedback, we appreciate your continued support.

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Review from J G (Son of Resident) published on 17 June 2022 Submitted via Website
Overall Experience
Excellent service and team with a great attitude towards the dignity and care of the residents by all staff members.

Always willing to help and keep informed relatives and friends of all persons in their care.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Thank you for such a positive review. The team members here will be very grateful to hear your feedback.

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Review from Mark W (Son-in-law of Resident) published on 16 June 2022 Submitted via Website
Overall Experience

Wonderful and clean, friendly and wonderful atmosphere, staff are very helpful and plenty of things going on for all. Jubilee party was amazing for all residents. Grounds are always kept lovely. Look forward to the next event.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Thank you for coming along to our Jubilee party, we truly had the best day. It was also great to have the town mayor come along and join us. Look forward to our next event in July. We do appreciate your feedback

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Review from Laura F (Granddaughter of Resident) published on 7 June 2022 Submitted via Website
Overall Experience

At first I was wary about grandma going into a home, you hear some scary stuff on the news. But now am so happy grandma has gone to Castlemead Court Care Home its not what I expected care homes to be like at all. Grandma looks so happy when I come to see her, she has made friends and has her little group of ladies who she sits with and she just looks happy and healthy. Me and mum looked after her at home for a long time and wanted to keep looking after her but we couldn't cope anymore. The staff really seem to get that we know her best and they show how much they really care, she has become the popular lady with the staff too and it's so lovely to see her settled in and enjoying the activities and bits they put on for them there. Every time I pop in grandmas up to something with the ladies who do the events and crafts. Thank you Castlemead Court and the staff on daisy who help grandma.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

It is always wonderful to see such positive feedback about the home. We are truly pleased that things have been going so well for your Grandma here and that she has become an active member of our community. Look forward to seeing you over the Jubilee weekend. Thank you for taking the time to review us.

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Review from Alison W (Daughter of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience
Really pleased with all staff.
Very clean.

Very helpful.

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Review from L S (Daughter of Resident) published on 16 May 2022 Submitted via Postal Card
Overall Experience
My opinion is that my mum is looked after to the best of staff's ability.

I would recommend Castlemead Court Care Home as a family-orientated home.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

We are so thankful to you for taking the time to review our home. Your feedback is appreciated. The people who live here and our team members also feel it is important to have a family environment to live and work in and it's wonderful that you think this also.

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Review from B O (Cousin of Resident) published on 16 May 2022 Submitted via Postal Card
Overall Experience

My relative has been at Castlemead Court Care Home for just over a year, in that time she has always appeared well dressed, happy and comfortable. I am no longer asked for her to be taken home so I now know she is settled and thinks of Castlemead as her home. The staff have been 100% behind this transition I believe. God bless you all, you do a wonderful job.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

We are delighted to have received such a wonderful review. The team members do work really hard to support both the people who live here and their families. Many thanks for taking the time to submit your comments.

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Review from Michael W (Husband of Resident) published on 16 May 2022 Submitted via Postal Card
Overall Experience

My wife has lived here for two months on the dementia unit. She is much more settled now and we can have good times together again.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

We are so happy to know that your experience here at Castlemead has been a positive one for yourself and also your wife. We look forward to supporting you both in the future. Thank you for your feedback.

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Review from Jenifer W (Wife of Resident) published on 16 May 2022 Submitted via Postal Card
Overall Experience

Fantastic home!

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Many thanks for your wonderful review, we really do appreciate your feedback.

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Review from Gemma H (Granddaughter of Resident) published on 1 December 2021 Submitted via Website
Overall Experience

My nan has always enjoyed her meals there and compliments the chef on the variety of meals provided. They even provide her with a meal of her choice every month on her special day. It was a surprise last week when I saw my nan outside the local pub enjoying a cup of coffee and a slice of cake. This really made my day. Well done to the staff who made this possible after a terrible last year.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home
Thank you so much for this review, it really made us smile that you were able to see your Beautiful Nan out and about the Town. It's great that we are now able to do this once again and engage with our community.

Once again, many thanks.

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Review from J G (Relative of Resident) published on 1 December 2021 Submitted via Website
Overall Experience
My auntie came to Castlemead Court Care Home for respite care. At the time been there, she was very happy, enjoying activities, taking parts of different venues there. Quality of care she received there was awesome, staff very kind and polite.
Castlemead is a very friendly home.

Our family and myself were very happy with care of our loved one auntie.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

We are really pleased to hear that your Aunty had a great stay with us. We have various activities going on throughout the home. It's always wonderful to have feedback. We do hope that your Aunt is able to come and stay with us again. Thank you for taking the time to review us.

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Review from Mel G (Niece of Resident) published on 15 October 2021 Submitted via Postal Card
Overall Experience

The staff at this care home have been excellent, from the receptionist to the manager. My aunt is very happy here and enjoys the activities best of all. The home is very clean and tidy. My aunt always looks well kept every time I visit. The care is exceptional, leaving my aunt in a care home was the hardest thing I have done but she is very happy and it's nice to hear her call Castlemead Court Care Home her home.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Thank you so much for your comments, The staff and residents always like to hear what has been written about the home. We appreciate your support as always.

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Review from B M (Great-granddaughter of Resident) published on 15 October 2021 Submitted via Website
Overall Experience

My great-grandma lives at Castlemead Court Care Home, she loves living there and I love my FaceTime calls with her as I love hearing all about the fantastic activities she has been doing. Sometimes the staff join the FaceTime call and we all have a sing-song - it’s fantastic and really shows how wonderful everyone at the home is.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

We are so proud of the home and to hear your wonderful comments makes it all worth while. Thank you for taking the time to review us.

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Review from S S (Resident / Service User) published on 8 October 2021 Submitted via Postal Card
Overall Experience

I have been treated with kindness and consideration. Also by cheerfulness. This I appreciate. I also like a little joke and have had many which also makes a difference. The staff work hard and have much to do. All this takes a lot of tolerance which they have. My room faces the garden which is a solace. I walk the perimeter of the building daily. My dog was allowed to meet me. Lots of visitors.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

Such lovely comments thank you, it is always great to have reviews from those people who reside at the home. Many thanks for taking the time, we really do appreciate it.

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Review from Stephen D (Son of Resident) published on 23 September 2021 Submitted via Website
Overall Experience

I was recommended this home by a very close friend of mine and it has far exceeded my expectations. The level of care and attention is fantastic. The building is kept clean and well maintained and the environment is nicely designed. I am very grateful for everything the staff have done for us and would gladly recommend this home to anyone!

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

we are always really pleases to hear such positive feedback. Thank you so much for your wonderful review

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Review from C B (Brother of Resident) published on 8 September 2021 Submitted via Postal Card
Overall Experience

From what I have observed, the home is fresh and well maintained. I was recommended this home by a friend, it has lived up to my expectations. The management took the time to settle myself and my sister into the routines and for that I thank them. The staff are very approachable and feel like friends already. My sister is extremely happy and feels like she is at home, that suits me.

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Review from Louise W (Daughter of Resident) published on 26 August 2021 Submitted via Postal Card
Overall Experience

Mum is recovering from a very short illness and I can not thank the staff enough. They have communicated daily with me her progress and ensured Mum is comfortable. I am unable to see Mum daily and so it is heart-warming when they send little pictures or cards from Mum. I have said thank you a thousand times but this will never be enough for giving me peace of mind.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Castlemead Court Care Home

Thank you for your kind review for Castlemead. It is good to hear that your mum has been looked after so well. Kind regards Celia.

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Review from A J (Daughter-in-law of Resident) published on 26 August 2021 Submitted via Postal Card
Overall Experience
My mother-in-law, 96, is a very independent lady. She is very hard to accept any assistance from anyone.

Carers in Castlemead Court Care Home are awesome! They found a way to communicate and help my mother-in-law. She is enjoying life in Castlemead, she's loved by staff and we are very happy with all care in Castelmead.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Castlemead Court Care Home

Thank you for the review of Castlemead, we are very pleased to hear your mother-in-law is happy and loved in the home. Kind regards.

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Review from Susan H (Sister-in-law of Resident) published on 18 August 2021 Submitted via Postal Card
Overall Experience

I have been coming to the home now for seven months. It has been so very difficult for everybody, yet when I arrive, I am always greeted by a warm, friendly face. The staff cannot do enough for me or my relative. The management team are approachable and have listened and acted upon any concerns I may have had. Covid has a lot to answer for! But, here at the home, they go above and beyond.

Reply from Tracy Shepherd, Home Manager at Excelcare Castlemead Court Care Home

We are very grateful here at Castlemead Court for the lovely comments. Thank you for taking the time to review our service, and we do hope we continue to support you and your family. Kindest Regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (13) & Events (2)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 01 Jul 2026

    There wasn't a dry eye in the room when siblings Marian and Lenny shared an emotional reunion at Castlemead Court Care Home after spending ten years apart. With just five...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

Upcoming Events

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare
  • 31 Jan 2024Recipient: Excelcare

Accreditations

There are no accreditations posted yet for Excelcare Castlemead Court Care Home.

Meet the Team (5)

Grace Madenyika
Grace MadenyikaJob Title:Home ManagerJoined: 2020

Grace is a registered nurse, an adult branch, and has been qualified for 8 years. Grace has worked in various NHS departments, hospices, community research and private organisations in which she’s held different positions from staff nurse newly qualified, to clinical leadership and training. Grace is passionate about elderly care and end-of-life as well as ensuring her colleagues are supported and inspired to develop their skills in those areas of care they are also passionate about.

She progressed from Care Manager to Home Manager in December 2023.

Karen Wilkins
Karen WilkinsJob Title:Clinical LeadJoined: 2017
Karen is a registered general nurse with over 30 years of experience. Karen has worked in a variety of settings including nursing homes, acute medicine, and HIV nursing as well as working in the prison service for 14 years.

Karen joined Excelcare in 2017 and worked as a staff nurse until taking the role of Clinical Lead in December 2023.

Karen has a passion for providing excellent care for those living at Castlemead and has a special interest in wound care.

Sasha Quinn
Sasha QuinnJob Title:Business & Operations Support ManagerJoined: 2013

Sasha joined Excelcare in 2013 as part of the home domestic team and in 2019 she took on the role of Head of Housekeeping. Sasha prides herself on maintaining high standards throughout the home and thoroughly enjoys interacting with those who live at Castlemead. In December 2023, Sasha was promoted to Business & Operations Support Manager.

Gracie Goddard
Gracie GoddardJob Title:Home AdministratorJoined: 2022

Gracie is a valued member of the team at Castlemead Court.

She joined Excelcare in 2022 as the home's receptionist.

Gracie has progressed to the home administrator role in April 2024 and works alongside all of the team to ensure the safe running of our home.

Niola Curtis
Niola CurtisJob Title:Lifestyle Co-Ordinator

Nicola is our newest addition to the home in the lifestyle team

Nicola prides herself on being fun and creative and is keen to create a friendly and comfortable environment for all too.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare Castlemead Court Care Home to verify any information. View our terms and conditions. Excelcare Castlemead Court Care Home has an Enhanced Service -more info.