The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes.
Set in spacious, peaceful grounds the home has en-suite rooms and extensive communal areas and provides the highest standards of care and accommodation for people with residential, dementia, nursing or palliative care needs.
The Willows makes the most of the diverse...
The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes.
Set in spacious, peaceful grounds the home has en-suite rooms and extensive communal areas and provides the highest standards of care and accommodation for people with residential, dementia, nursing or palliative care needs.
The Willows makes the most of the diverse local amenities. A short walk from the home there is a local centre which has shopping opportunities, eateries and a coffee shop. Two public houses offering food and refreshments are also within walking distance. The local duck pond is only a stone’s throw away form the home and provides a tranquil setting to watch the local wild life.
The Willows has lounge and dining areas with kitchenettes on each floor where meals are provided by a chef and their team who can cater for all specialist diets.
In addition, there are numerous quiet areas around the home, a conservatory and a hairdressing salon. There is also a large enclosed garden which is accessible to wheelchair users.
Reminiscence is key to wellbeing and The Willows has three reminiscence shops within the grounds to take the people living there on a trip down memory lane. The dynamic and engaging activities team provide wide and varied opportunities for social engagement tailored to the choices of the individual.
Due to the peaceful setting of the home it is difficult to imagine it is so close to the centre of a busy city. There is good public transport links to the home with a bus stop just outside the main gates.
A warm welcome awaits anyone at any time of day with no visiting restrictions, young and old alike the more the merrier.
Contact Excelcare The Willows Care Home to confirm what's included and get a personalised quote:
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare The Willows Care Home for full pricing details and T&Cs.
Excelcare The Willows Care Home has a Review Score of 9.9 (9.877) out of 10, based on 56 reviews in the last 2 years.
Over all time Excelcare The Willows Care Home has 164 reviews.
Staff are always so helpful and friendly and treat residents with care and respect. Its always lovely to visit and a nice homely environment.
Staff are always so helpful and friendly and treat residents with care and respect. Its always lovely to visit and a nice homely environment.
Thank you so much for your kind and thoughtful words. It's wonderful to hear that you always feel welcomed and that our team's care, kindness and respect shine through during your visits. Creating a warm, homely environment where residents and visitors feel comfortable and valued is very important to us. We truly appreciate your lovely feedback, and we'll be sure to share it with the whole team.
The meals are varied, fresh and plentiful. We are always offered a drink when we...
Thank you to The Willows team for being so amazing!
Thank you so much for taking the time to share such a wonderful review of The Willows. It means a great deal to our whole team to hear how happy and reassured you feel about your mother-in-law's care.
We're delighted to know that she is enjoying the company of our team and fellow residents, and...
Thank you so much for taking the time to share such a wonderful review of The Willows. It means a great deal to our whole team to hear how happy and reassured you feel about your mother-in-law's care.
We're delighted to know that she is enjoying the company of our team and fellow residents, and that you have found the care, meals, cleanliness and communication to be of such a high standard. Providing a safe, welcoming and homely environment where residents feel valued and well cared for is at the heart of everything we do.
We're especially pleased that you and your family can feel reassured knowing she is in safe and capable hands. Thank you again for your kind words and for trusting The Willows with her care.
Really love you all at my home. Staff are always joking with me xx
Really love you all at my home. Staff are always joking with me xx
That's so lovely to hear! We really love having you with us too. We're so glad you enjoy the jokes and feel happy at home with us.
a very nice place to live, secure and friendly atmosphere. Activities are good and enjoyable, especially bingo
a very nice place to live, secure and friendly atmosphere. Activities are good and enjoyable, especially bingo
Thank you so much for your lovely feedback. We're delighted to hear that you feel secure and a friendly place to live, and that you're enjoying the activities, especially bingo! It's wonderful to know that our residents feel happy, comfortable and engaged. We really appreciate you taking the time to share your experience.
I am happy here. The staff look after me very well. We all get on well. I feel it is very easy and hospitable and all the staff are lovely
I am happy here. The staff look after me very well. We all get on well. I feel it is very easy and hospitable and all the staff are lovely
It's wonderful to know that you get on well with everyone and find the home welcoming, friendly and hospitable. Your kind words mean a great deal to all of us, and...
Thank you so much for your lovely review. We're delighted to hear that you are happy here and feel so well looked after by our team.Thank you again for taking the time to share your experience with us.
The staff are very friendly and accommodating with nothing too much trouble. My wife is very happy and contented with all the staff.
The staff are very friendly and accommodating with nothing too much trouble. My wife is very happy and contented with all the staff.
It means a great deal to us to know that you feel confident in the care...
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your wife is happy and contented and that you have found our team to be friendly, caring and accommodating.Thank you again for your trust and support.
Mum is very happy calm and well looked after. She is always happy to see the staff and it is clear that they she is popular among the staff. There is a whole host of activities available and it is a joy to see her enjoying so many different things.
Mum is very happy calm and well looked after. She is always happy to see the staff and it is clear that they she is popular among the staff. There is a whole host of activities available and it is a joy to see her enjoying so many different things.
It's wonderful to know that she looks forward to seeing the team and is...
Thank you so much for your lovely review. We're delighted to hear that your mum is happy, calm and well cared for, and that she enjoys spending time with our staff and taking part in the wide range of activities on offer.Thank you again for your trust and for taking the time to share your experience with us.
I enjoy taking part in the activities
I enjoy taking part in the activities
It's also wonderful to...
Thank you so much for your beautiful words. It truly means a lot to us to know that you enjoy living, feel happy and comfortable here. We're especially pleased to hear that you enjoy the entertainment and activities and love being involved in everything we have to offer.We're so happy to have you with us and look forward to sharing many more happy moments together
The activities cater for all & you are...
Thankyou for our great experience & good job guys
It means so much to us to know that you felt welcomed, supported and listened to. Our team works hard to ensure that every resident...
Thank you so much for your wonderful and heartfelt review. We are delighted to hear about your positive experience with our team at The Willows & Lavender Care Homes.Thank you again for taking the time to share such kind words with us. We truly appreciate your support - and we'll be sure to share your lovely feedback with the whole team.
And it is well led by the management team.
And it is well led by the management team.
Thank you for your kind review. We're delighted to hear that you find The Willows to be a bright, spacious, and welcoming place. It's wonderful to know that our team's friendliness, helpfulness, and positive attitude have made such a great impression. We're also pleased that you've enjoyed the...
Thank you for your kind review. We're delighted to hear that you find The Willows to be a bright, spacious, and welcoming place. It's wonderful to know that our team's friendliness, helpfulness, and positive attitude have made such a great impression. We're also pleased that you've enjoyed the variety of activities we offer and that you feel the home is well led by our management team. Your thoughtful feedback means a great deal to us and will be shared with the whole team. Thank you for taking the time to share your experience.
The staff were very professional and caring at all levels, we were kept well informed as a...
The staff were very professional and caring at all levels, we were kept well informed as a number of situations developed. The management were also very professional and caring. We felt so happy that we had chosen The Willows.
Thank you for your kind and thoughtful review. We are truly grateful that you chose The Willows to care for your sister during such an important time.
It means a great deal to hear that our team provided the professional, compassionate, and attentive care that your sister needed, and that you...
Thank you for your kind and thoughtful review. We are truly grateful that you chose The Willows to care for your sister during such an important time.
It means a great deal to hear that our team provided the professional, compassionate, and attentive care that your sister needed, and that you felt well informed throughout her stay. We are proud of our staff, who work hard to support both our residents and their families with dignity, respect, and understanding.
Your feedback is greatly appreciated and will be shared with the entire team. Thank you for placing your trust in us and for taking the time to share your experience.
I am happy here, the food is good, my room is good, could be a bit larger but is adequate. Mostly the staff are kind and helpful. The cleaner are good and work well.
I am happy here, the food is good, my room is good, could be a bit larger but is adequate. Mostly the staff are kind and helpful. The cleaner are good and work well.
Thank you for your lovely feedback. We're pleased to hear you're enjoying your stay, the food, and the service from our team. We appreciate your comments about the room size and are glad you found it comfortable. Your kind words about our staff and housekeeping team are greatly appreciated.
My room is very nice and homely, the staff are so kind and happy
My room is very nice and homely, the staff are so kind and happy
Thank you for your lovely feedback. We are so pleased to hear that you find your room nice and homely, and that our team have made such a positive impression with their kindness and cheerful attitude. Your comments mean a great deal to us and will be shared with the whole team.
The staff are very friendly. My room is lovely we have lots of activities. I am very happy here.
The staff are very friendly. My room is lovely we have lots of activities. I am very happy here.
Thank you for your wonderful feedback. We are delighted to hear that you find the team very friendly and that you are happy with your lovely room. It's also great to know that you are enjoying the many activities we provide. Your kind words mean so much to us, and we are very pleased that you are happy here.
Music, dancing, bingo. Like to laugh, like room, like people.
Music, dancing, bingo. Like to laugh, like room, like people.
Thank you for your lovely feedback. We are so happy to hear that you are enjoying the music, dancing, and bingo, and that there is lots of laughter and happiness around you. It's wonderful to know that you like your room and enjoy being with the people in the home. Your kind comments mean a great deal to us.
I like living in the home. The staff are nice and helpful. My room is lovely.
I like living in the home. The staff are nice and helpful. My room is lovely.
Thank you for your kind feedback. We are delighted to hear that you enjoy living in the home and that you find the team nice and helpful. It's also wonderful to know that you are happy with your lovely room. Your comments mean a lot to us and will be shared with the team.
I am enjoying all the entertainments in the home.
I am enjoying all the entertainments in the home.
Thank you for your lovely feedback. We are so pleased to hear that you are enjoying all the entertainment and activities in the home. It's wonderful to know they are bringing you enjoyment, and we look forward to continuing to provide a happy and engaging environment for everyone.
I am happy with the way I have been looked after over the past year. The staff have been helpful and cheerful. The food has been excellent with variety and accommodation first class.
I am happy with the way I have been looked after over the past year. The staff have been helpful and cheerful. The food has been excellent with variety and accommodation first class.
Thank you for your wonderful feedback. We are so pleased to hear that you have been happy with the care and support you've received over the past year. Your kind words about our team, food, and accommodation mean a great deal to us. I'll be sure to share your comments with the whole team - they will truly appreciate it.
Very good staff.
Very good staff.
Thank you Margaret, we are proud to take good care of you.
Some staff are more engaged in care than others. Many staff are sat on devices for extended periods of time while others pick up the slack. Staff have failed to informed correct adult in our family of medical treatment and doctors visits. Communication from some staff is poor. The cleaning staff on...
Some staff are more engaged in care than others. Many staff are sat on devices for extended periods of time while others pick up the slack. Staff have failed to informed correct adult in our family of medical treatment and doctors visits. Communication from some staff is poor. The cleaning staff on our unit are fab.
Thank you for taking the time to share your feedback with us. We value all comments as they help us reflect on and improve the care and service we provide.
We are sorry to hear that aspects of your experience did not meet your expectations. Resident engagement, clear communication, and ensuring...
Thank you for taking the time to share your feedback with us. We value all comments as they help us reflect on and improve the care and service we provide.
We are sorry to hear that aspects of your experience did not meet your expectations. Resident engagement, clear communication, and ensuring appropriate family members are kept informed are extremely important to us. Your concerns have been taken seriously and will be reviewed with our team to reinforce our standards and improve communication processes.
We would also like to clarify that our team use electronic devices as part of our digital care planning system to record care and communicate important clinical information. We appreciate this may not always be obvious to visitors, and we are taking steps to ensure devices are more clearly labelled. However, technology should never detract from resident engagement.
Thank you for highlighting the hard work of our cleaning team - your kind words will be shared with the team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at The Willows Care Home in Milton Keynes have been enjoying a fantastic partnership with MK Dons Football Club, giving them the opportunity to stay active through football-themed fitness...
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
Students studying beauty therapy at Milton Keynes College recently visited The Willows Care Home to host a relaxing pamper morning for the people living there. Students Annabelle, Andrea and Aysha,...
There are no accreditations posted yet for Excelcare The Willows Care Home.
Sahr join The Willows Care Home in October 2022 as a Home Manager. He has worked in the care sector for over 18 years and held various roles from...
Sahr join The Willows Care Home in October 2022 as a Home Manager. He has worked in the care sector for over 18 years and held various roles from carer to Home Manager; he brings with him a wealth of knowledge of caring for older people.
Sahr is passionate about delivering a high standard of person-centred care and transformational leadership. Sahr has completed Level 7 Diploma in Health and Social Care Management, Level 4 NVQ in Leadership and Management for Care Services and Level 3 NVQ in Health and Social Care.
Sahr’s primary responsibilities include managing day to day smooth running of the home. Supervising and motivating team members to deliver high-quality services and ensuring the needs and aspirations of people who use the services are being met.
Justyna joined Excelcare in October 2022 in the role of Residential Manager.
She is responsible for leading and managing the residential unit and...
Justyna joined Excelcare in October 2022 in the role of Residential Manager.
She is responsible for leading and managing the residential unit and Lavender lodge on all aspects of day-to-day business deliverables, including performance monitoring in relation to quality and best outcome for people who live in the home.
She has recently become our Operations Support Manager.
Gale has been with Excelcare for 16 years, appointed as Regional Administration Manager.
Gale was promoted to Business Manager in 2022. She is...
Gale has been with Excelcare for 16 years, appointed as Regional Administration Manager.
Gale was promoted to Business Manager in 2022. She is responsible for developing and engaging with team members to include Admin, Care, Domestic, Laundry and Catering services to the Home.
She works closely with the management team, receptionist to ensure the smooth running of administration within the home and help to ensure high standards are maintained throughout the home.
The care home lists weekly fees per person from £1,350 for residential care (respite from £1,350), from £1,450 for residential dementia care (respite from £1,450), from £1,550 for nursing care (respite from £1,550) and from £1,550 for nursing dementia care (respite from £1,550). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 129 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare The Willows Care Home to verify any information. View our terms and conditions. Excelcare The Willows Care Home has an Enhanced Service -what an Enhanced Service includes.