The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes.
Set in spacious, peaceful grounds the home has en-suite rooms and extensive communal areas and provides the highest standards of care and accommodation for people with residential, dementia, nursing or palliative care needs.
The Willows makes the most of the diverse...
The Willows Care Centre is located in Great Linford which is a village with the Grand Union Canal running through its centre just a few miles from central Milton Keynes.
Set in spacious, peaceful grounds the home has en-suite rooms and extensive communal areas and provides the highest standards of care and accommodation for people with residential, dementia, nursing or palliative care needs.
The Willows makes the most of the diverse local amenities. A short walk from the home there is a local centre which has shopping opportunities, eateries and a coffee shop. Two public houses offering food and refreshments are also within walking distance. The local duck pond is only a stone’s throw away form the home and provides a tranquil setting to watch the local wild life.
The Willows has lounge and dining areas with kitchenettes on each floor where meals are provided by a chef and their team who can cater for all specialist diets.
In addition, there are numerous quiet areas around the home, a conservatory and a hairdressing salon. There is also a large enclosed garden which is accessible to wheelchair users.
Reminiscence is key to wellbeing and The Willows has three reminiscence shops within the grounds to take the people living there on a trip down memory lane. The dynamic and engaging activities team provide wide and varied opportunities for social engagement tailored to the choices of the individual.
Due to the peaceful setting of the home it is difficult to imagine it is so close to the centre of a busy city. There is good public transport links to the home with a bus stop just outside the main gates.
A warm welcome awaits anyone at any time of day with no visiting restrictions, young and old alike the more the merrier.
Contact Excelcare The Willows Care Home to confirm what's included and get a personalised quote:
Nursing fees are exclusive of FNC. Fees shown are starting rates and may vary depending on individual care needs.
The price(s) shown are provided by the care home. Contact Excelcare The Willows Care Home for full pricing details and T&Cs.
Excelcare The Willows Care Home has a Review Score of 9.9 (9.877) out of 10, based on 56 reviews in the last 2 years.
Over all time Excelcare The Willows Care Home has 164 reviews.
I recently visited a neighbour at the Willows Care Home and I was pleasantly surprised by the clean environment and the friendliness of the staff. The room was light and airy. I noticed the attention from the staff towards the residents was caring and helpful.
I recently visited a neighbour at the Willows Care Home and I was pleasantly surprised by the clean environment and the friendliness of the staff. The room was light and airy. I noticed the attention from the staff towards the residents was caring and helpful.
Thank you for taking the time to complete such a lovely review. Its always rewarding to know our team are recognised. We truly appreciate your comments and hope to welcome you again in the future.
My dear friend now finds herself in the care of The Willows. I was not sure what to expect, but I can honestly say I was pleasantly surprised. On entering the home, I was welcomed and asked if I would like to be shown to her room. Her room is airy and bright and has been recently refurbished. The...
My dear friend now finds herself in the care of The Willows. I was not sure what to expect, but I can honestly say I was pleasantly surprised. On entering the home, I was welcomed and asked if I would like to be shown to her room. Her room is airy and bright and has been recently refurbished. The staff were so friendly and kind, and I felt so at ease. Thank you all for taking such good care of my friend.
Thank you for completing such a heart warming review. It is lovely to hear you had such a positive visit, and I will ensure our team members are informed. Thank you again.
Our mother came to stay at The Willows in April 2025. We found the home to be very warm and comfortable. Although out mother was there only for a few days, the standard of care was very professional and in my opinion first class. The care and support shown, not only to our mother, but to her...
Our mother came to stay at The Willows in April 2025. We found the home to be very warm and comfortable. Although out mother was there only for a few days, the standard of care was very professional and in my opinion first class. The care and support shown, not only to our mother, but to her family, was amazing; nothing was too much trouble for them, and we as a family were truly grateful to The Willows.
Thank you so much for your kind and thoughtful words; it means a great deal to us all to receive such positive feedback. It was our absolute pleasure to be there for you all.
My dad enjoys going in there for respite , which puts our mind at ease , we do not worry leaving him. Thanks everyone
My dad enjoys going in there for respite , which puts our mind at ease , we do not worry leaving him. Thanks everyone
Thank you for the lovely review for the Willows. It's heart warming to hear that your Dad is happy and well cared for. Kind regards
All the staff at The Willows were very friendly and helpful during my husband's last few months of his life and straight after his death at the beginning of May were there for me then too.
All the staff at The Willows were very friendly and helpful during my husband's last few months of his life and straight after his death at the beginning of May were there for me then too.
Thank you so much for sharing your experience with us, and for taking the time to leave such a kind review. As you know our door is always open should you ever want to pop in for a chat.
As a daughter I can access the staff anytime if I had any questions. Very helpful.
As a daughter I can access the staff anytime if I had any questions. Very helpful.
Many thanks for your kind review. It truly means a lot to the whole team at The Willows to know our care and support made such a difference to both you and your dad. Kindest regards
The care given to my mother is of a high standard. She is always clean and tidy, and seems to be comfortable and content, even though she would rather be at home, she understands that it is important to give the care she needs.
The care given to my mother is of a high standard. She is always clean and tidy, and seems to be comfortable and content, even though she would rather be at home, she understands that it is important to give the care she needs.
Thank you for your review for The Willows, it's good to hear that you are happy with the standards of the home and your Mum is as content as can be. Kind regards
I have been a resident for 3 weeks and have found the experience very good, the staff, food, and facilities are in excellent order. I would recommend this rehab centre and care home to anyone that needs good care and can only conclude that I was looked after perfectly.
I have been a resident for 3 weeks and have found the experience very good, the staff, food, and facilities are in excellent order. I would recommend this rehab centre and care home to anyone that needs good care and can only conclude that I was looked after perfectly.
Thank you so much for kind review. We appreciate your feedback and are delighted to hear of your positive experience. We wish you all the very best.
The overall experience was very good. The food was excellent and the compassion shown was very good. The communication with the different staff was excellent, I managed to step back and the staff took charge, this made my time whilst he was here more enjoyable.
The overall experience was very good. The food was excellent and the compassion shown was very good. The communication with the different staff was excellent, I managed to step back and the staff took charge, this made my time whilst he was here more enjoyable.
Thank you for your lovely review. It's lovely to hear you had such a positive experience, I will pass your kind feedback to our team members. Thank you
I like my stay here. Everyone is helpful and supportive.
I like my stay here. Everyone is helpful and supportive.
Thank you for your review. It's great to hear that you are happy with the home. Best wishes to you. Kind regards.
My husband was in for a year at The Willows and I cannot praise all the staff enough for their excellent care of him. I went in for a 1week respite while my daughter and partner went on holiday and it was like being in a family home. I am mobile and was able to enjoy so much there. Thank you for...
My husband was in for a year at The Willows and I cannot praise all the staff enough for their excellent care of him. I went in for a 1week respite while my daughter and partner went on holiday and it was like being in a family home. I am mobile and was able to enjoy so much there. Thank you for the wonderful care by the brilliant staff. The food was great plenty of it and it was so clean and lovely. Thank you again for making his last year comfortable, he made great friends with the staff. The Willows is a lovely place in every way.
Thank you so much for taking the time to send in such a lovely review. It's lovely to hear you were so happy with all aspects of care given to you both and you both felt so comfortable and at home with us. Many thanks.
Dad has spent six weeks in rehabilitation/assessment care. He's been well cared for and treated with dignity.
Dad has spent six weeks in rehabilitation/assessment care. He's been well cared for and treated with dignity.
Thank you so much for sharing your Dad's experience with us and for taking the time to leave such a lovely review. Many thanks.
My family and I have found The Willows Care Home very welcoming. The staff, the nurses and all levels of management very available. I think most of all we have all felt so comfortable and at home. Very important. Thank you.
My family and I have found The Willows Care Home very welcoming. The staff, the nurses and all levels of management very available. I think most of all we have all felt so comfortable and at home. Very important. Thank you.
Thank you for your kind review. Its lovely to hear you feel at home and so comfortable here. If there is anything you ever need you know our door is always open. Kindest regards.
I love this home, it is very much a home too! They really care about the residents and their families. I will always be grateful that my mum got a place here.
I love this home, it is very much a home too! They really care about the residents and their families. I will always be grateful that my mum got a place here.
Thank you for your kind review for The Willows. It is lovely to hear that you are happy with the home and also that your Mum is too. Merry Christmas and all the best for the year to come. Kind regards.
This care home is amazing, the staff are so caring, they do a brilliant job looking after our mum.
This care home is amazing, the staff are so caring, they do a brilliant job looking after our mum.
Thank you very much for your kind review. It is very rewarding to hear such lovely comments. Thank you.
Mum was sent to The Willows on her discharge from hospital. The staff from management to carers to nurses have been so kind and become like friends. Her care has been great with very few issues. Mum has also loved the wide range of activities. Thanks to all, it does mean a lot to have peace of mind.
Mum was sent to The Willows on her discharge from hospital. The staff from management to carers to nurses have been so kind and become like friends. Her care has been great with very few issues. Mum has also loved the wide range of activities. Thanks to all, it does mean a lot to have peace of mind.
Many thanks for taking the time to send in such a lovely review. I will ensure the team is aware of your kind comments. Thank you.
My sister had a lovely stay at The Willows Care Home. All the people that work there make her stay nice and they are really helpful to her. The room that she is in is big enough for her wheelchair.
My sister had a lovely stay at The Willows Care Home. All the people that work there make her stay nice and they are really helpful to her. The room that she is in is big enough for her wheelchair.
Many thanks for taking the time to write a lovely review. It was our pleasure to look after your sister, and it's always great for the team, to hear such positive feedback. Thank you.
Brilliant staff. Can't recommend highly enough. Mum and dad love it. Very happy.
Brilliant staff. Can't recommend highly enough. Mum and dad love it. Very happy.
Thank you for your lovely review, I will ensure to pass on to our team members your kind words.
I was very unsure what to expect when I first came here. Really nervous. But within days I felt safe, very well cared for and looked after. All the staff, nursing, caring and domestic, are so nice and caring. I feel very safe here, secure and it's like another home. I will be reluctant to leave.
I was very unsure what to expect when I first came here. Really nervous. But within days I felt safe, very well cared for and looked after. All the staff, nursing, caring and domestic, are so nice and caring. I feel very safe here, secure and it's like another home. I will be reluctant to leave.
Many thanks for your lovely review. It's our pleasure to look after you and you are always welcome at The Willows.
My Great Uncle recently came here for respite and never again. Due to him being a complex situation an assessment was needed beforehand. I had to call the care home the evening before his arrival to tell them that no one had been to assess him. This resulted in them coming out the evening before...
My Great Uncle recently came here for respite and never again. Due to him being a complex situation an assessment was needed beforehand. I had to call the care home the evening before his arrival to tell them that no one had been to assess him. This resulted in them coming out the evening before and the assessment taking an hour. I called a few days after he had been in to see how he was, and was promised a callback, after 20 hours and no call back I had to call again. I was asked to name all of his belongings/leave a checklist in the bag. He returned home yesterday with 6 t-shirts, 3 medicated creams, a special feeding spoon and one of his medical folders missing. So I had to go collect them but unfortunately, they had lost the spoon and 4 T-shirts. He has also come home with a severe UTI due to a lack of fluid. The care home failed to tell my great uncle's GP that he was in respite and not full-time at the care home which resulted in the GP surgery unregistering him.
Thank you for bringing your concerns to our attention. We apologise that you have experienced this issue, as it does not reflect our usual standard of care. We can confirm that the issues you have raised are being investigated in line with our complaints and safeguarding process. We will send you a...
Thank you for bringing your concerns to our attention. We apologise that you have experienced this issue, as it does not reflect our usual standard of care. We can confirm that the issues you have raised are being investigated in line with our complaints and safeguarding process. We will send you a formal acknowledgement of your concerns and provide a copy of our process, which outlines the steps and timescales for our formal response.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Residents at The Willows Care Home in Milton Keynes have been enjoying a fantastic partnership with MK Dons Football Club, giving them the opportunity to stay active through football-themed fitness...
It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...
Students studying beauty therapy at Milton Keynes College recently visited The Willows Care Home to host a relaxing pamper morning for the people living there. Students Annabelle, Andrea and Aysha,...
There are no accreditations posted yet for Excelcare The Willows Care Home.
Sahr join The Willows Care Home in October 2022 as a Home Manager. He has worked in the care sector for over 18 years and held various roles from...
Sahr join The Willows Care Home in October 2022 as a Home Manager. He has worked in the care sector for over 18 years and held various roles from carer to Home Manager; he brings with him a wealth of knowledge of caring for older people.
Sahr is passionate about delivering a high standard of person-centred care and transformational leadership. Sahr has completed Level 7 Diploma in Health and Social Care Management, Level 4 NVQ in Leadership and Management for Care Services and Level 3 NVQ in Health and Social Care.
Sahr’s primary responsibilities include managing day to day smooth running of the home. Supervising and motivating team members to deliver high-quality services and ensuring the needs and aspirations of people who use the services are being met.
Justyna joined Excelcare in October 2022 in the role of Residential Manager.
She is responsible for leading and managing the residential unit and...
Justyna joined Excelcare in October 2022 in the role of Residential Manager.
She is responsible for leading and managing the residential unit and Lavender lodge on all aspects of day-to-day business deliverables, including performance monitoring in relation to quality and best outcome for people who live in the home.
She has recently become our Operations Support Manager.
Gale has been with Excelcare for 16 years, appointed as Regional Administration Manager.
Gale was promoted to Business Manager in 2022. She is...
Gale has been with Excelcare for 16 years, appointed as Regional Administration Manager.
Gale was promoted to Business Manager in 2022. She is responsible for developing and engaging with team members to include Admin, Care, Domestic, Laundry and Catering services to the Home.
She works closely with the management team, receptionist to ensure the smooth running of administration within the home and help to ensure high standards are maintained throughout the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Excelcare The Willows Care Home to verify any information. View our terms and conditions. Excelcare The Willows Care Home has an Enhanced Service -what an Enhanced Service includes.