Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent public transport services to central Milton Keynes Shopping Centre which is only a short bus ride away.
Neath Hill is a purpose built residential care home with an excellent reputation for providing a high standard of permanent and respite Dementia care and accommodation. There are 47 single bedrooms, 38 of which have en-suite facilities, along with six cosy lounges and five dining areas with kitchenettes.
Life at Neath Hill is designed so that each resident feels completely supported in all aspects of their lives. The activities programme is tailored around individuals interests and the building and facilities are designed in a way that incorporates the Dementia Care Strategy.
Additionally, there is a Hairdressing Salon and a lovely conservatory, used as a dining area, activity area, cinema room, disco and library. Two of the lounges open onto their own enclosed courtyards, and there is also a large south facing garden, all of which are accessible to wheelchair users.
Remaining active is important and the home offers a wide variety of daily activities, along with events, such as discos, seated Ballet sessions, church services, a visiting hairdresser and chiropodist. All of which enhance the quality of life for the residents at Neath Hill.
The home takes great pride in the quality of the catering service and provides excellent, nutritious homely food whilst accommodating all specialised diets.
Choosing a care home can be an overwhelming process, the experienced staff and manager at Neath Hill are there to support throughout and provide the highest standard of individualised care for the residents.
Group: Excelcare Holdings
Person in charge: Deepu Pillai (Manager)
Local Authority / Social Services: Milton Keynes Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 47 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Via Milton Keynes Council or the Home Manager. Ages 65+.
Single Rooms: 47
Rooms with ensuite WC: 40
Weekly Charges Guide: Personal Care Single £850 – £950 (These prices are only a guideline, please contact Neath House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Visiting:
Visitors welcome at any time.
Parking:
Free parking on-site for visitors.
Latest Care Quality Commission* Report on Neath House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.1 (maximum of 10) for Neath House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Neath House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Neath House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.106 Points relating to the number of positive Reviews for Neath House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9.4 positive Reviews (47 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.4 Target = 0.106
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Neath House has a Review Score of 8.1 (8.106) from 1 Reviews
Review submitted from a Postal Card by Carole H (Daughter of Resident) on Friday 20 October 2017. Relates to September 2017.
The care given to my mum I think is excellent, especially for when she first came. The staff had exceptional patience and have carried that on ever since.
How likely would you be to recommend Neath House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Neath House