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Excelcare Neath House

Currier Drive, Neath Hill, Milton Keynes, Buckinghamshire MK14 6NS
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Excelcare Neath House, Milton Keynes
Excelcare Neath House, Milton Keynes
Excelcare Neath House, Milton Keynes

Neath Hill Care Centre is full of charm and character and has a distinct homely feeling. Situated in a quiet residential area of Milton Keynes, there are strong local community links with local shops and pubs within walking distance. There are excellent public transport services to central Milton Keynes Shopping Centre which is only a short bus ride away.

Neath Hill is a purpose built residential care home with an excellent...  

Care Provided by Excelcare Neath House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,375From £1,375

Contact Excelcare Neath House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Larysa Koss(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with ensuite Wet Room (5)

Visiting

  • Visitors welcome at any time.

Parking

  • Free parking on-site for visitors.

Excelcare Neath House Reviews (66)

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10

Excelcare Neath House has a Review Score of 10 (9.958) out of 10, based on 28 reviews in the last 2 years. Over all time Excelcare Neath House has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from Ronald V (Husband of Resident) published on 30 June 2023 Submitted via Postal Card
Overall Experience

Always pleased to come to Neath House, all the staff are great. My wife could not want for better treatment.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you for taking the time to complete the review.

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Review from Stanley D (Brother of Resident) published on 31 May 2023 Submitted via Postal Card
Overall Experience
My sister is well looked after. The staff are very helpful and caring. They have exceeded my expectations.
The deputy manager always keeps me up to date.

Exceptional services, remarkable.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you Stanley for your feedback. Very much appreciated.

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Review from John H (Son of Resident) published on 6 May 2023 Submitted via Postal Card
Overall Experience

Whenever I visit my mum all the staff are very friendly and helpful. I could not fault the care my mum has.

Reply from Deepu Pillai, Manager at Excelcare Neath House
Thank You, John, for your time to complete the review.

Thank you very much from all team Neath.

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Review from Zena B (Daughter of Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience
Mum's surprise birthday party, leading up to the event, the staff were very helpful and were happy for us to use the coffee shop which was great.

On the day, the staff helped to set up and couldn't be any more attentive. Thank you. Mum had a great day.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you Zena, for the lovely comment. Hope you all enjoyed it.

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Review from N N (Wife of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience

The management and staff are really lovely and helpful. I will love my husband to go in there as much as he will.

Reply from Deepu Pillai, Manager at Excelcare Neath House
Thank you very much for the review.
We are so happy to hear that your husband enjoyed the care at Neath.

Thank you very much.

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Review from Wendy J (Daughter of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

I am always impressed with everything at Neath House. My mother appears happy and well cared for. The staff are excellent, friendly and always have time for us and my mother.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much for your precious time in completing this review for Neath Hill Care Home.

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Review from Stephen G (Son of Resident) published on 17 October 2022 Submitted via Postal Card
Overall Experience

The staff are very friendly and provide excellent care. The facilities are clean and well-maintained. I feel confident that my mum is treated with dignity and well looked after. Very professional service.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Neath House

Thank you for taking the time to complete such an excellent review of the team members and the home. Kind regards.

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Review from Susan K (Daughter of Resident) published on 2 August 2022 Submitted via Postal Card
Overall Experience

My mam has been in Neath House for almost three years, and during that time, she has always been treated with love and care. She is always well looked after and treated with dignity. All of the staff are extremely friendly, and nothing is too much trouble. I know my mam is in the best place, and all of her needs are cared for.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much. We are so happy to hear such a wonderful review.

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Review from Beryl C (Wife of Resident) published on 30 May 2022 Submitted via Postal Card
Overall Experience

My husband was treated with great care and respect. He was very uncertain about staying in a care home even for a week's respite, but really enjoyed his stay and is looking forward to a return visit.

Reply from Celia Hardill, Regional Director (Milton Keynes) at Excelcare Neath House

Thank you for taking the time to complete a review, and it was reassuring to hear that your husband had a positive stay. Take of yourselves, and thanks again.

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Review from F T (Resident / Service User) published on 14 December 2021 Submitted via Postal Card
Overall Experience

I have enjoyed being here. Not so lonely as my home. I enjoy being with lots of people. I like the food and care.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you for the response. So happy to hear that you enjoy Neath House.

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Review from Lesley B (Daughter-in-law of Resident) published on 8 December 2021 Submitted via Postal Card
Overall Experience

The family agrees that we are very pleased with the care given to the resident.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much, Lesley, for the review. So pleased to hear such great comments.

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Review from Janet S (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

Since being allowed into the home, I have always been made welcome. The staff are caring, and Mum has certainly settled well since being here. She has even put on weight. She has become more talkative and happy. Being able to come more often has definitely helped with seeing Mum again after lockdown.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Hi Janet, thank you very much for your review. We are happy to hear such great comments from the family. I will share your comments with my team.

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Review from Robert S (Son-in-law of Resident) published on 22 November 2021 Submitted via Postal Card
Overall Experience

The carers are excellent with her and ensure her safety.

Reply from Deepu Pillai, Manager at Excelcare Neath House
Thank you very much, Robert, for the review.

Much appreciated.

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Review from D D (Grandson of Resident) published on 26 July 2021 Submitted via Postal Card
Overall Experience

Well planned and easy to book a visit.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much for the review, much appreciated.

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Review from David E (Son of Resident) published on 19 July 2021 Submitted via Postal Card
Overall Experience

Care, care, care, need I say more!

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much for your response; much appreciated.

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Review from Ann P (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card
Overall Experience
I have been impressed by the performance of the staff at Neath House. Nothing was too much trouble for them in their contact with me. They have kept me well-informed of his condition and the medical and physical events that have affected him.
The care extended to my father has been excellent; physical and mental support, kindness and understanding throughout his difficulties when struggling with dementia, and constant delivery of comfort and enjoyable food in his surroundings.

I have had medical issues myself following treatment for cataracts and subsequently for cancer, and the staff have always treated me with courtesy and respect and concern for my well being.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you Ann for the feedback, very much appreciated.

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Review from Christine S (Daughter of Resident) published on 28 June 2021 Submitted via Postal Card
Overall Experience

I find the carers are very caring towards the residents and always find the time and patience for the residents. Neath House is a very friendly place and has a very nice atmosphere.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much Christine for the feedback, much appreciated.

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Review from Grace C (Niece of Resident) published on 23 June 2021 Submitted via Website
Overall Experience

I visited my Aunt in the care home last week and she said she was happy in there with her friends. I haven't seen her for so long but it really put my mind at rest to see her. The home has kept in touch with my family really well whenever my Aunt has been under the weather.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much for the feedback and we truly appreciate it. Thank you.

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Review from Annette M (Daughter of Resident) published on 5 June 2021 Submitted via Website
Overall Experience

The staff in this home are fabulous, they have cared for my mum for over 4 years now and I couldn’t thank them enough. It has been a very difficult time for everyone involved the past year but I felt that the best was done with the restraint put into place.

Reply from Deepu Pillai, Manager at Excelcare Neath House

Thank you very much for your time to review our Home. It's truly appreciated.

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No Rating
Review from Maggie T (Resident / Service User) published on 4 July 2019 Submitted via Postal Card
Overall Experience

I have always had good communication with staff and management. Very happy with everyone and all they do.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (11) & Events (0)

News
  • 08 Jul 2026

    It makes me deeply sad when people default to the stereotype that care homes are lonely, bleak or institutional places. Too often, care homes are spoken about as a last...

  • 06 Jan 2026

    Members of the Excelcare family welcomed the New Year by sharing their favourite memories from 2025 and their hopes for the year ahead. Taking time to reflect on the past...

  • 14 Aug 2025

    Neath House Care Home's conservatory was filled with joy when they welcomed Lucia’s Tiny Farm for a special afternoon of animal therapy. People who live there were delighted to meet...

Upcoming Events

There are no upcoming events for Excelcare Neath House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Excelcare Neath House
  • 30 Jan 2026Recipient: Excelcare
  • 31 Jan 2025Recipient: Excelcare

Meet the Team (2)

Larysa Koss
Larysa KossJob Title:Home ManagerJoined: 2025

With 20 years of experience in the care sector and a strong background in nursing and leadership, Larysa brings a wealth of expertise to her role. She has held senior positions within Excelcare, including Quality & Development Manager and Interim Home Manager, supporting multiple homes to achieve compliance, improve quality, and deliver person-centred care.

Larysa is known for her professionalism, attention to detail, and compassionate leadership. She has a deep understanding of CQC standards, safeguarding, IPC, and DOLS, and is passionate about building strong relationships with residents and their families. Her international experience and warm, approachable nature make her a natural fit for leading the team at Neath House.

Francis Siguenza
Francis SiguenzaJob Title:Deputy ManagerJoined: 2018

Francis started working at Excelcare in 2016 as a Team Leader before moving to Neath House Care Home in 2018.

Francis is a qualified Electronic computer technician, but since moving to the UK, he has completed a caregiving course and has vast experience working at Bedfordshire Hospital. Francis now helps to manage the day-to-day running of Neath House.

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