Group Review Score(the average from all locations with a review score)
Care Homes Owned by Cinnamon Care Collection
Cinnamon Care Collection is an award-winning group of care homes and retirement villages, providing residential, nursing, nurse-supported care, specialist dementia and respite care. Rated 9.9 out of 10 on carehome.co.uk, Cinnamon has been recognised as a Top 20 Care Home Group for nine consecutive years, based on independent reviews from residents and their families.
Their purpose is to be “determined to be the difference”. This means delivering exceptional, person-centred care...
Cinnamon Care Collection is an award-winning group of care homes and retirement villages, providing residential, nursing, nurse-supported care, specialist dementia and respite care. Rated 9.9 out of 10 on carehome.co.uk, Cinnamon has been recognised as a Top 20 Care Home Group for nine consecutive years, based on independent reviews from residents and their families.
Their purpose is to be “determined to be the difference”. This means delivering exceptional, person-centred care with the warmth, kindness and attention you would expect from family. Their teams take time to understand each resident’s life story, routines, preferences and care needs, helping them feel safe, respected and truly at home.
Cinnamon provides specialist dementia care shaped around each individual. They are the first large care home group in the UK to introduce the National Dementia Care Accreditation Scheme across their homes, supporting consistently high standards of dementia care, culture and environment.
Care is complemented by beautifully designed accommodation and welcoming shared spaces. Depending on the home, residents may enjoy restaurants, cafés, cinemas, private dining rooms, hair and beauty salons, spa bathrooms, comfortable lounges and landscaped gardens.
Life at Cinnamon is shaped around what matters to each resident. Their teams use residents’ interests and life histories to create meaningful opportunities for physical activity, mental stimulation, creativity, friendship and fun. Seasonal, home-cooked food is prepared around residents’ tastes and dietary needs, with residents encouraged to share ideas and help shape the menus.
Cinnamon Care Collection has care homes and retirement communities across Devon, Dorset, East Sussex, Hampshire, Kent, Leicestershire, London, Surrey, Warwickshire, the West Midlands, West Sussex, Worcestershire and Yorkshire, with further new homes planned
"I've just moved by father from his home of 50 years into Mornington Court. The transition was seamless with efficient and friendly staff..."Read all 51 reviews
from £1,465 / weekSize 57 rooms
Location Type: Care Home
Mornington Court Care Home in New Milton is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the South East Region, in the carehome.co.uk... Read more
"My Neighbour Audrey broke her wrist following a fall at home and a stay in hospital, I suggested she would really benefit from having a..."Read all 36 reviews
from £1,825 / weekSize 81 rooms
Location Type: Care Home
Merriman Grange Care Home in Worthing is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the South East Region, in the carehome.co.uk... Read more
"On entry to Outram Fields, the beautifully appointed, buzzing public areas are more like that of a five star hotel, rather than a care..."Read all 42 reviews
from £1,650 / weekSize 81 rooms
Location Type: Care Home
Oakley Fields Care Home in Bradway, Sheffield, is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the Yorkshire & The Humber Region, in... Read more
"Caring and compassionate staff
Introduced themselves, open and honest, curteous respectful.
Care to my aunt has been exemplory. My aunt..."Read all 128 reviews
from £1,625 / weekSize 66 rooms
Location Type: Care Home
Abbotswood Court, part of the award-winning Cinnamon Care Collection, are proud to have been recognised in the carehome.co.uk Awards as a Top 20 Care Home, South East 2026. It offers a warm, supportive... Read more
"The management and staff are extremely caring, friendly and professional.
The whole place has a lovely atmosphere as soon as you walk in...."Read all 44 reviews
from £1,500 / weekSize 73 rooms
Location Type: Care Home
Heathland House in Ferndown, Dorset, is a luxury care home offering exceptional residential, dementia and respite care within elegant surroundings. As part of Cinnamon Care Collection, recognised by carehome.co.uk... Read more
"Making the decision to use a care home, whether it be for respite or permanent is a daunting one. The staff at Wellington Vale, however,..."Read all 176 reviews
from £1,500 / weekSize 80 rooms
Location Type: Care Home
Wellington Vale is a purpose-built luxury care home set on the leafy borders of Denmead and Waterlooville. The home provides expert nursing, residential, dementia and short-stay care in elegant, welcoming... Read more
"My brother has recently moved into Lakeview Grange. The home is like a 5* hotel. He is really enjoying his stay and said that he is being..."Read all 92 reviews
from £1,560 / weekSize 55 rooms
Location Type: Care Home
Lakeview Grange Care Home in Chichester, is a luxury care home offering exceptional residential, dementia and respite care in elegant surroundings. As part of Cinnamon Care Collection, recognised by carehome.co.uk... Read more
"My husband, Maurice, was a resident in Rectory Court for two weeks of respite care after a major abdominal operation, and he felt it was a..."Read all 76 reviews
from £2,050 / weekSize 41 rooms
Location Type: Care Home
Rectory Court is a luxury residential care home in Blackheath, London, providing the highest standard of 24-hour residential care in elegant and welcoming surroundings. As part of Cinnamon Care Collection,... Read more
"Both my parents went to stay at Eden Court in April where they both received exceptional care and attention. I quickly realised that Eden..."Read all 58 reviews
from £2,025 / weekSize 79 rooms
Location Type: Care Home
Eden Court Care Home are proud to have been recognised in the carehome.co.uk Awards as a Top 20 Care Home, London 2026. Situated in Battersea, London, Eden Court provides exceptional nursing, residential,... Read more
"I have been staying in Watermeadow Grange, not needing any special attention, but I have had a wonderful experience. The staff have been so..."Read all 65 reviews
from £1,650 / weekSize 86 rooms
Location Type: Care Home
Watermeadow Grange Care Home in Topsham, offers exceptional residential, dementia and respite care in elegant, purpose-built surroundings. As part of Cinnamon Care Collection, an award-winning provider... Read more
"Very caring & supportive from beginning to end of 2 week respite care for my mom. Staff excellent very helpful & respectful. Service &..."Read all 99 reviews
from £1,600 / weekSize 64 rooms
Location Type: Care Home
Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located... Read more
"Marvelous room, good size bed comfortable, clean. Nice clean, big bathroom to move around in. Food is wonderful, plenty of food and a good..."Read all 112 reviews
from £1,465 / weekSize 80 rooms
Location Type: Care Home
Rivermede Court Care Home in Egham, is a luxury care home offering exceptional residential, dementia and respite care within elegant, contemporary surroundings. As part of Cinnamon Care Collection, an... Read more
"The professionalism, care and support from all of the staff at Oakley Grange is superb. From the first visit, through a difficult hospital..."Read all 32 reviews
from £1,700 / weekSize 76 rooms
Location Type: Care Home
Oakley Grange Care Home on the border of Warwick and Leamington Spa, is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the West Midlands... Read more
"A comfortable, well organised, caring and supportive home.
Activities could be improved to be more applicable and interesting for more..."Read all 204 reviews
from £1,450 / weekSize 50 rooms
Location Type: Care Home
Hartwood House is a luxury care home located in the heart of Lyndhurst, in the beautiful New Forest. As part of Cinnamon Care Collection, recognised by carehome.co.uk as a Top 20 Care Home Group since... Read more
"Mum had 2 weeks respite over the Christmas period. From the moment we dropped her off to the moment we collected her, the care she received..."Read all 109 reviews
from £1,500 / weekSize 60 rooms
Location Type: Care Home
Sunnybank House is a modern, purpose-built care home located in the heart of Fair Oak, Eastleigh. As part of Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20... Read more
"Netley Court is like a 5 star hotel. It is well maintained and kept spotlessly clean. My dad is very well looked after and cared for. I..."Read all 118 reviews
from £1,600 / weekSize 70 rooms
Location Type: Care Home
Netley Court is a purpose-built residential care home located in the heart of Netley Abbey, enjoying a unique waterfront setting with stunning views across Southampton Water. As part of Cinnamon Care... Read more
"My mother-in- law has been resident at The Gables for a year or two. I am so impressed with this care home. Not only is the environment..."Read all 54 reviews
from £1,445 / weekSize 61 rooms
Location Type: Care Home
The Gables is a purpose-built luxury care home in Hagley, offering high-quality residential, dementia, respite and convalescent care. Ideally located at the roundabout of Kidderminster Road and Stourbridge... Read more
"Parkfield Grange is a luxurious, fabulous care home. More importantly, the staff are always welcoming, professional and caring. Staff are..."Read all 110 reviews
from £1,445 / weekSize 80 rooms
Location Type: Care Home
Parkfield Grange Care Home, Stourbridge, offers high-quality residential, dementia and respite care in an exceptional, purpose-built setting. As part of Cinnamon Care Collection, recognised by carehome.co.uk... Read more
"From the initial phone call to the first meeting to discuss mum's care, I felt safe in their hands. The heavy decision that weighs on you..."Read all 104 reviews
from £1,395 / weekSize 72 rooms
Location Type: Care Home
Earlsfield Court is part of the award-winning luxury care home group, Cinnamon Care Collection, proudly recognised as a carehome.co.uk Top 20 Care Home Group every year since 2018. Situated in Bexhill-on-Sea,... Read more
"Emerson provides a welcoming and caring environment. Miriam is treated with dignity, kindness and respect.
Staff are friendly and always..."Read all 160 reviews
from £1,500 / weekSize 85 rooms
Location Type: Care Home
Located in Hextable, Kent, Emerson Grange is a stunning care home offering exceptional nursing, residential, dementia, respite and convalescent care within elegant surroundings. As part of the exclusive... Read more
"Our aunt really enjoyed her time at the Eastcote Park. The team were all lovely and looked after her so well, which was a big comfort to us..."Read all 57 reviews
from £1,615 / weekSize 50 rooms
Location Type: Care Home
Set within five acres of beautiful grounds in Eastcote, near Knowle, Solihull, Eastcote Park is a luxury care home offering exceptional residential care alongside a dedicated, thoughtfully designed community... Read more
"I have been visiting a friend at Leah Lodge for over 3 years now and she is very happy and content in her surroundings and this is due to..."Read all 108 reviews
from £1,950 / weekSize 48 rooms
Location Type: Care Home
Leah Lodge Care Home in Blackheath, London, is a welcoming and beautifully appointed care home providing high-quality residential, dementia and respite care. As part of Cinnamon Care Collection, recognised... Read more
"Mum was given a lovely room and the staff made sure she was settled in, in a kind and reassuring way.
They were very helpful in providing..."Read all 82 reviews
from £1,600 / weekSize 64 rooms
Location Type: Care Home
Rokewood Court Care Home in Kenley, is a luxury care home offering high-quality residential, dementia and respite care. As part of Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk... Read more
"Thurnby Fields is first class in every way. Most importantly the care my Mum has received has been excellent, everyone involved has been so..."Read all 6 reviews
from £1,450 / weekSize 83 rooms
Location Type: Care Home
Located in the peaceful village of Thurnby, Leicester, Thurnby Fields Care Home offers high-quality residential, dementia and respite care in a beautifully designed, welcoming setting. As part of the... Read more
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Cinnamon Care Collection Reviews (2123)
9.9
Cinnamon Care Collection has a Group Review Score of 9.9 (9.877) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.
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Review of Watermeadow Grange from M R (Resident / Service User) published on 13 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
I have been staying in Watermeadow Grange, not needing any special attention, but I have had a wonderful experience. The staff have been so helpful and I have found the layout of the Grange to be so easy (excellent in fact) Being able to have my own pictures on the walls in my room, plus a few...
I have been staying in Watermeadow Grange, not needing any special attention, but I have had a wonderful experience. The staff have been so helpful and I have found the layout of the Grange to be so easy (excellent in fact) Being able to have my own pictures on the walls in my room, plus a few items of furniture from home has meant that my room was always welcoming. I have appreciated having a door to the outside so that I could take a walk most days.
↩Reply from Tanya Williams, Home Admissions Advisor at Watermeadow Grange
Thank you for your kind words. We're delighted you feel so at home at Watermeadow Grange, it's a pleasure to have you here.
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Review of Lakeview Grange from A S (Brother of Resident) published on 13 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
My brother has recently moved into Lakeview Grange. The home is like a 5* hotel. He is really enjoying his stay and said that he is being very well cared for. All of the staff I have met have been very kind. Thank you to Lakeview Grange for taking care of my brother so well.
My brother has recently moved into Lakeview Grange. The home is like a 5* hotel. He is really enjoying his stay and said that he is being very well cared for. All of the staff I have met have been very kind. Thank you to Lakeview Grange for taking care of my brother so well.
↩Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you for taking the time to write a review for Lakeview Grange. We strive to ensure that our residents live a happy, safe and fulfilled life.
Looking forward to seeing you again soon. Best regards , Shaun and the team
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Review of Sutton Park Grange from C H (Daughter of Resident) published on 13 November 2026 Date of experience: September 2026•Submitted via Postal Review Card•
Overall Experience
Very caring & supportive from beginning to end of 2 week respite care for my mom. Staff excellent very helpful & respectful. Service & facilities all of very high standard. My mom loved every minute of her stay and has had good memories of The Grange. Will definitely be using again if respite care...
Very caring & supportive from beginning to end of 2 week respite care for my mom. Staff excellent very helpful & respectful. Service & facilities all of very high standard. My mom loved every minute of her stay and has had good memories of The Grange. Will definitely be using again if respite care is needed for my mom.
↩Reply from Judy Faulkner, Home Admissions Advisor at Sutton Park Grange
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your mother's two-week respite stay at Sutton Park Grange was such a positive experience.
It is lovely to know that our team provided caring, supportive, and respectful care throughout her stay, and that...
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your mother's two-week respite stay at Sutton Park Grange was such a positive experience. It is lovely to know that our team provided caring, supportive, and respectful care throughout her stay, and that both our service and facilities met your expectations. Creating a warm, welcoming environment where residents feel comfortable and valued is at the heart of what we do. We are especially pleased that your mother enjoyed her time with us and has taken away such happy memories. Your kind feedback means a great deal to the team and is a wonderful recognition of their dedication and hard work.
Thank you for placing your trust in us. We would be delighted to welcome your mother back in the future should she need respite care again.
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Review of Sutton Park Grange from C H (Daughter of Resident) published on 13 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
This is my mums 2nd respite stay, and once again her experience has been outstanding. From the moment she arrived she was treated with kindness, dignity and genuine warmth by every member of staff. Each of who took time to get to know her, she has felt safe, well looked after and valued. I...
This is my mums 2nd respite stay, and once again her experience has been outstanding. From the moment she arrived she was treated with kindness, dignity and genuine warmth by every member of staff. Each of who took time to get to know her, she has felt safe, well looked after and valued. I particularly like how the staff encourage residents to take part in activities and to socialise, whilst respecting personal choice. My mums asking when she can stay again...
↩Reply from Judy Faulkner, Home Admissions Advisor at Sutton Park Grange
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your mum enjoyed her second respite stay with us and that she felt safe, valued and well cared for throughout her time at Sutton Park Grange.
It is especially rewarding to know that our team's kindness,...
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that your mum enjoyed her second respite stay with us and that she felt safe, valued and well cared for throughout her time at Sutton Park Grange. It is especially rewarding to know that our team's kindness, warmth and dedication helped make her stay such a positive experience. We are also pleased that she enjoyed the opportunities to take part in activities and socialise with others, while always being supported to make her own choices.
Your feedback means so much to us, and we will be sure to share your kind words with the team. The greatest compliment we can receive is hearing that your mum is already asking when she can stay again. We look forward to welcoming her back in the future.
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Review of Parkfield Grange from Jan H (Daughter of Resident) published on 12 November 2026 Date of experience: November 2026•Submitted via Website•
Overall Experience
Parkfield Grange is a luxurious, fabulous care home. More importantly, the staff are always welcoming, professional and caring. Staff are always willing to go the extra mile whatever their role.
I am so grateful that my mother is a resident at Parkfield Grange and we both appreciate staff efforts...
Parkfield Grange is a luxurious, fabulous care home. More importantly, the staff are always welcoming, professional and caring. Staff are always willing to go the extra mile whatever their role.
I am so grateful that my mother is a resident at Parkfield Grange and we both appreciate staff efforts to keep her comfortable and well cared for.
↩Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
We really appreciate you taking the time to share your experience of Parkfield Grange. It is wonderful to hear how happy you are with the care and support your mum receives. Our team takes great pride in going that extra mile to ensure residents feel comfortable, valued and well cared for, so it...
We really appreciate you taking the time to share your experience of Parkfield Grange. It is wonderful to hear how happy you are with the care and support your mum receives. Our team takes great pride in going that extra mile to ensure residents feel comfortable, valued and well cared for, so it means a great deal to know their efforts are appreciated. We will be sure to share your kind words with the whole team. Thank you for trusting us to care for your mum, it means so much to us all.
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Review of Oakley Grange Care Home from Y B (Daughter of Resident) published on 12 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
The professionalism, care and support from all of the staff at Oakley Grange is superb. From the first visit, through a difficult hospital discharge process, and ongoing, my Mother and I cannot fault the team. They have a really varied programme of activities to cater for the different interests of...
The professionalism, care and support from all of the staff at Oakley Grange is superb. From the first visit, through a difficult hospital discharge process, and ongoing, my Mother and I cannot fault the team. They have a really varied programme of activities to cater for the different interests of the residents (and family) and a great focus on community integration. My Mother is well taken care of and, importantly, she feels very safe in the home.
↩Reply from Paul Turvey, Home Admission Advisor at Oakley Grange Care Home
Thank you so much for taking the time to share your lovely feedback. It really means a great deal to know that you and Mum have felt so well supported by the team.
We're delighted that Mum is happy at Oakley Grange and that you've both enjoyed being part of our community. I'll be sure to share...
Thank you so much for taking the time to share your lovely feedback. It really means a great deal to know that you and Mum have felt so well supported by the team. We're delighted that Mum is happy at Oakley Grange and that you've both enjoyed being part of our community. I'll be sure to share your kind words with the team, who will be thrilled to hear them.
Thank you again for your support and for being part of the Oakley Grange family. We look forward to seeing you again soon.
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Review of Eastcote Park from V H (Niece of Resident) published on 12 November 2026 Date of experience: September 2026•Submitted via Website•
Overall Experience
Our aunt really enjoyed her time at the Eastcote Park. The team were all lovely and looked after her so well, which was a big comfort to us as a family. She always seemed happy and well cared for. She really enjoyed the food and loved joining in with the different activities and events that were...
Our aunt really enjoyed her time at the Eastcote Park. The team were all lovely and looked after her so well, which was a big comfort to us as a family. She always seemed happy and well cared for. She really enjoyed the food and loved joining in with the different activities and events that were put on. It was nice to see her getting involved and having things to look forward to. We are very grateful to all the team for making her stay such a lovely experience and for taking such good care of her.
↩Reply from Nicola Harris, Resident Services Advisor at Eastcote Park
Thank you for your lovely feedback. We're delighted to hear that your aunt enjoyed her stay at Eastcote Park. It was a pleasure to welcome her, and we would be very happy to welcome her back anytime!
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Review of Thurnby Fields Care Home from Tim L (Son of Resident) published on 11 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
Thurnby Fields is first class in every way. Most importantly the care my Mum has received has been excellent, everyone involved has been so helpful and positive in ensuring my Mum has improved in her mental well being since she arrived in October. She has been really happy and a lot of stress she...
Thurnby Fields is first class in every way. Most importantly the care my Mum has received has been excellent, everyone involved has been so helpful and positive in ensuring my Mum has improved in her mental well being since she arrived in October. She has been really happy and a lot of stress she was experiencing before has been taken away.
Credit to the whole staff, Thurnby Fields has superb facilities but the real asset is the staff!
↩Reply from Claire Hoyles, Home Admissions Advisor at Thurnby Fields Care Home
Thank you so much, Tim, for your wonderful review and kind words.
It's particularly lovely to hear how much happier and more settled your mum has become since joining us in October. Knowing that she is enjoying life at Thurnby Fields and that some of the worries she previously experienced have...
Thank you so much, Tim, for your wonderful review and kind words.
It's particularly lovely to hear how much happier and more settled your mum has become since joining us in October. Knowing that she is enjoying life at Thurnby Fields and that some of the worries she previously experienced have been lifted means a great deal to us.
We're incredibly proud of our beautiful home, but we couldn't agree more that it's our people who make it truly special. Your comments will mean so much to the whole team, who genuinely care about making a positive difference every day.
Thank you for trusting us with your mum's care. It's an absolute pleasure to have her as part of our Thurnby Fields family.
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Review of Earlsfield Court from Lydia B (Daughter of Resident) published on 11 November 2026 Date of experience: November 2026•Submitted via Website•
Overall Experience
From the initial phone call to the first meeting to discuss mum's care, I felt safe in their hands. The heavy decision that weighs on you to put a parent in a care home was softened and helped me to look to mums positive future. A new beginning for mum and I. Knowing she is now safe and well cared...
From the initial phone call to the first meeting to discuss mum's care, I felt safe in their hands. The heavy decision that weighs on you to put a parent in a care home was softened and helped me to look to mums positive future. A new beginning for mum and I. Knowing she is now safe and well cared for - not alone waiting for a carer, with chances of meeting new people and getting involved with as much or as little as she wants. The room mum has itself is like a 5 star hotel, marshmallow bed as mum would say and luxurious bed linen. I have managed to bring some of Mums things from her home as well as her favourite recliner to help the difficult transition and the grief of saying goodbye to mums home a gentler one.
Mum has been with the wonderful staff at Earlsfield for almost a month and I can now finally pick up the pieces of my fragmented life after trying for the past 3 years to manage mum and her declining health and mobility. The staff have made this route a lot softer. Thank you
↩Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield Court
Thank you for your lovely review and for taking the time to share your experience. We know that choosing the right care home for a loved one can be an emotional and challenging journey, so it is wonderful to hear that you felt supported throughout the process. It is a privilege to care for your mum as part of the Earlsfield Court family, and I will be sure to share your kind comments with the team.
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Review of Watermeadow Grange from C C (Friend of Resident) published on 10 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
One of our dear friends recently moved into Watermeadow Grange. My family and I including my children, visited for a birthday party hosted in their private dining suite. The food amazing and the service provided by the staff attentive.
I have my father in a Care home and always feel like it's not...
One of our dear friends recently moved into Watermeadow Grange. My family and I including my children, visited for a birthday party hosted in their private dining suite. The food amazing and the service provided by the staff attentive.
I have my father in a Care home and always feel like it's not the environment for me to visit with children, however Watermeadow felt more like a day out at a hotel. The children loved it and it is clear that the home is warm, welcoming and friendly as well as being beautifully designed. I would recommend this Home to anyone and have done so!
Thank you to the staff who clearly the extra mile all day every day to make a residence feel valued and at home.
↩Reply from Carey O'Connor, Home Admissions Advisor at Watermeadow Grange
Thank you for taking the time to share such a wonderful review. We are delighted that you and your family enjoyed celebrating your friend's birthday in our private dining suite.
It is especially rewarding to hear that Watermeadow Grange felt welcoming for all generations, including your children....
Thank you for taking the time to share such a wonderful review. We are delighted that you and your family enjoyed celebrating your friend's birthday in our private dining suite. It is especially rewarding to hear that Watermeadow Grange felt welcoming for all generations, including your children. We strive to create an environment that feels warm, friendly, and homely while providing the highest standards of care and hospitality, so your comments about the atmosphere, food, and attentiveness of our team mean a great deal to us. We will be sure to share your kind words with our team, who work incredibly hard every day to ensure residents feel valued, supported, and truly at home.
Thank you also for recommending us to others and we hope to welcome you and your family back to Watermeadow Grange again soon.
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Review of Thurnby Fields Care Home from Suzy C (Daughter of Resident) published on 10 November 2026 Date of experience: November 2026•Submitted via Website•
Overall Experience
My dad is a resident at Thurnby Fields, and our experience so far has been extremely positive. It is a stunning, brand-new, state-of-the-art care home, beautifully designed and finished to an exceptionally high standard. Everything is tastefully furnished and styled, from the spacious bedrooms to...
My dad is a resident at Thurnby Fields, and our experience so far has been extremely positive. It is a stunning, brand-new, state-of-the-art care home, beautifully designed and finished to an exceptionally high standard. Everything is tastefully furnished and styled, from the spacious bedrooms to the many lovely lounges and communal areas. What really makes it special is the staff. They are attentive, welcoming and genuinely caring, and the whole home feels exceptionally well organised. The food is excellent, and there is a fantastic programme of activities to keep residents engaged and entertained. The facilities are impressive, including a cinema, a spa bath with TV and beautiful calm spaces to relax and socialise. Everywhere is scented too so the whole place smells amazing!
It feels more like a luxury hotel than a traditional care home. Most importantly, it is a lovely, stimulating and welcoming environment for residents and their families. We are very pleased dad is here.
↩Reply from Claire Hoyles, Home Admissions Advisor at Thurnby Fields Care Home
Thank you so much for taking the time to leave such a wonderful and thoughtful review. We're delighted to hear that your dad's experience at Thurnby Fields has been so positive and that you've been impressed with both our surroundings and the care provided by our team.
While we're incredibly...
Thank you so much for taking the time to leave such a wonderful and thoughtful review. We're delighted to hear that your dad's experience at Thurnby Fields has been so positive and that you've been impressed with both our surroundings and the care provided by our team. While we're incredibly proud of our beautiful home and facilities, it's especially rewarding to hear your kind words about our staff. Creating a warm, welcoming and engaging environment where residents feel happy, supported and truly at home is at the heart of everything we do.
Thank you for placing your trust in us. It's a pleasure to have your dad as part of the Thurnby Fields community, and we look forward to making many more happy memories together.
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Review of Parkfield Grange from J Y (Granddaughter of Resident) published on 10 November 2026 Date of experience: November 2026•Submitted via Website•
Overall Experience
The home is set up in a way to make residents feel like they are on a luxury holiday rather than in a care facility. It has state of the art tech to look after it's residents and the facilities are absolutely top notch.
The staff are warm and friendly and I feel we are definitely getting the...
The home is set up in a way to make residents feel like they are on a luxury holiday rather than in a care facility. It has state of the art tech to look after it's residents and the facilities are absolutely top notch. The staff are warm and friendly and I feel we are definitely getting the very best care. They run lots of activities for residents and the food is incredible, as a visitor you are made to feel at home which is fantastic.
Couldn't ask for a better place to spend the last chapter of a life well lived.
↩Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
Thank you so much for your lovely review. It is wonderful to hear how much you appreciate everything Parkfield Grange has to offer, from the surroundings and facilities to the activities, dining and, most importantly, the care provided by our team. We are particularly pleased that you feel so...
Thank you so much for your lovely review. It is wonderful to hear how much you appreciate everything Parkfield Grange has to offer, from the surroundings and facilities to the activities, dining and, most importantly, the care provided by our team. We are particularly pleased that you feel so welcome whenever you visit, as making families feel just as at home as our residents is so important to us. Your kind words mean a great deal to everyone here. Thank you for placing your trust in Parkfield Grange!
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Review of Parkfield Grange from Charlotte B (Daughter of Resident) published on 10 November 2026 Date of experience: November 2026•Submitted via Website•
Overall Experience
Parkfield is a wonderful peaceful and welcoming environment. The staff are caring and cheerful often laughing with residents. The home feels safe and it is reassuring to know that family are in good hands.
Great facilities. Beautiful garden and a range of engaging activities for residents to...
Parkfield is a wonderful peaceful and welcoming environment. The staff are caring and cheerful often laughing with residents. The home feels safe and it is reassuring to know that family are in good hands. Great facilities. Beautiful garden and a range of engaging activities for residents to participate in
Well done Parkfield.
↩Reply from Emily Hocking, Home Admissions Advisor at Parkfield Grange
Thank you so much for such lovely feedback! It's wonderful to hear that Parkfield feels so welcoming and that you've noticed the genuine warmth, laughter and care shared between our team and residents. Creating an environment where people feel safe, happy and truly at home is so important to us,...
Thank you so much for such lovely feedback! It's wonderful to hear that Parkfield feels so welcoming and that you've noticed the genuine warmth, laughter and care shared between our team and residents. Creating an environment where people feel safe, happy and truly at home is so important to us, and we're delighted that our gardens, facilities and activities have made such a positive impression too. Thank you for taking the time to share your kind words, they really do mean a lot to the whole team!
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Review of Thurnby Fields Care Home from David R (Friend of Resident) published on 9 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
Wonderful.... Over the years I have had numerous experiences with Care homes including with both my parents and other family members and friends. Visiting my Friend Barry last week as an amazing eye opener as to what can be achieved in this sector. Thurnby Fields has an amazing feel the moment you...
Wonderful.... Over the years I have had numerous experiences with Care homes including with both my parents and other family members and friends. Visiting my Friend Barry last week as an amazing eye opener as to what can be achieved in this sector. Thurnby Fields has an amazing feel the moment you enter. All staff bar none were attentive and genuinely friendly, The facilities, rooms and activities were all worthy of a 5 star rating in my opinion. When I left for the long journey home I was confident Barry was where he should be. I look forward to visiting again this weekend. Well done all at Thurnby Fields.... and Thank you
↩Reply from Claire Hoyles, Family Admissions Advisor at Thurnby Fields Care Home
Thank you so much for taking the time to share such a lovely review. Given your previous experiences of care homes, it means a great deal to hear that your visit to Thurnby Fields made such a positive impression.
We're incredibly proud of our beautiful home and facilities, but it's especially...
Thank you so much for taking the time to share such a lovely review. Given your previous experiences of care homes, it means a great deal to hear that your visit to Thurnby Fields made such a positive impression. We're incredibly proud of our beautiful home and facilities, but it's especially rewarding to hear that the warmth and genuine care of our team stood out to you. Most importantly, knowing that you left feeling happy and reassured that Barry is in the right place is the greatest compliment we could receive.
We'll be sure to share your lovely comments with the whole team, and we look forward to welcoming you back to Thurnby Fields very soon!
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Review of Thurnby Fields Care Home from Jules V (Friend of Resident) published on 9 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
My friend and neighbour moved to Thurnby Fields recently. Whilst she was quite apprehensive initially about the move she has settled in brilliantly. It feels much more like a luxury boutique hotel than a traditional care home. The staff, facilities and lovely environment have all helped her feel...
My friend and neighbour moved to Thurnby Fields recently. Whilst she was quite apprehensive initially about the move she has settled in brilliantly. It feels much more like a luxury boutique hotel than a traditional care home. The staff, facilities and lovely environment have all helped her feel more at home and she has made some nice new friends and is enjoying the activities there.
↩Reply from Claire Hoyles, Home Admissions Advisor at Thurnby Fields Care Home
Thank you so much for your lovely feedback and we are so happy that your friend has settled in so well . We look forward to you visiting her again soon.
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Review of Leah Lodge Care Home from Y H (Respite Resident) published on 6 November 2026 Date of experience: September 2026•Submitted via Website•
Overall Experience
I am widowed,living alone and required a convalescence following surgery on my foot which required elevation for 55mins each hour .
It was obvious I could not fend for myself at home and after discussion with Leah Lodge decided they could and were willing to provide the care I required which...
I am widowed,living alone and required a convalescence following surgery on my foot which required elevation for 55mins each hour . It was obvious I could not fend for myself at home and after discussion with Leah Lodge decided they could and were willing to provide the care I required which boiled down to comfortable accommodation and provision of meals in my room whilst I was self sufficient re personal care and hygiene ,tho had this been required I am sure it would have been offered cheerfully and willingly. I was made to feel most welcome as were my visitors who all commented on the welcoming atmosphere in the home by all staff members who were most obliging even to collecting my daily newspaper as I had the tokens . In rating Leah Lodge I would say the overall standard is very high,disliking as I do the use of excellent .
I would have no hesitatation in recommending it to friends and indeed have done so.
↩Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home
Thank you for your kind words, we will pass this on to our team as it will mean the world to them. It was our pleasure to have you at Leah Lodge and we hope you keep in touch.
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Review of Hartwood House Care Home from Pauline B (Wife of Resident) published on 5 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
A comfortable, well organised, caring and supportive home. Activities could be improved to be more applicable and interesting for more residents. Medical support (Dr visits, paramedics etc.) good.
Staff kind and sympathetic. Visible patience frequently shown. This level of care is always...
A comfortable, well organised, caring and supportive home. Activities could be improved to be more applicable and interesting for more residents. Medical support (Dr visits, paramedics etc.) good.
Staff kind and sympathetic. Visible patience frequently shown. This level of care is always expensive!!
↩Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home
Thank you for your lovely review. We are especially pleased that you have recognised the kindness, patience and compassion shown by our team. Caring for our residents is a privilege, and knowing that this is reflected in your experience is truly rewarding for everyone involved. We're also delighted...
Thank you for your lovely review. We are especially pleased that you have recognised the kindness, patience and compassion shown by our team. Caring for our residents is a privilege, and knowing that this is reflected in your experience is truly rewarding for everyone involved. We're also delighted that you have found the support from healthcare professionals to be responsive and reassuring when needed.
We really appreciate your honest feedback regarding activities. We are always looking for new ways to make our programme as engaging, meaningful and enjoyable as possible, and comments like yours help us to continue developing activities that appeal to a wide range of interests and abilities.
Thank you again for your lovely words and for being part of our Hartwood House community. Your feedback is greatly valued and motivates us to keep providing the warm, supportive environment that our residents deserve.
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Review of Hartwood House Care Home from M W (Resident / Service User) published on 4 November 2026 Date of experience: October 2026•Submitted via Postal Review Card•
Overall Experience
The carers, housekeeping and maintenance staff all do an excellent job. We are treated with respect by all who work here. The food is very good, though not always as expected.
There are plenty of activities, but I never feel pressurized to take part. I personally would prefer more Classical...
The carers, housekeeping and maintenance staff all do an excellent job. We are treated with respect by all who work here. The food is very good, though not always as expected.
There are plenty of activities, but I never feel pressurized to take part. I personally would prefer more Classical music, but I realize that not everyone shares my tastes. I have really enjoyed the visits and contributions of harpists from time to time. It is also great to welcome some of the youngers from the local village school. The gardens at the front + rear of the house are delightful + help to make the place feel like home
↩Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care Home
Thank you for taking the time to share your experience and for your lovely feedback. We are delighted to hear that you feel treated with respect by our team and that our carers, housekeeping and maintenance staff have made such a positive impression. It's wonderful to know that you enjoy the...
Thank you for taking the time to share your experience and for your lovely feedback. We are delighted to hear that you feel treated with respect by our team and that our carers, housekeeping and maintenance staff have made such a positive impression. It's wonderful to know that you enjoy the variety of activities on offer and appreciate being able to join in as much or as little as you choose. We are especially pleased that you have enjoyed the visits from the harpists and the connections with the children from the local village school. These intergenerational visits are always very special and help create a warm and vibrant atmosphere within our community. We appreciate your love of classical music and will certainly keep this in mind when planning future entertainment and activities. We value all feedback and are always looking for ways to enhance our residents' experience.
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Review of Watermeadow Grange from T M (Friend of Resident) published on 3 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
I visited my elderly neighbour for the first time today who has recently moved to Watermeadow Grange, what a wonderful place it is. I have visited several care homes in the past and this one definitely stands out. The staff were all happy and helpful and the rooms are beautiful and rhe whole home...
I visited my elderly neighbour for the first time today who has recently moved to Watermeadow Grange, what a wonderful place it is. I have visited several care homes in the past and this one definitely stands out. The staff were all happy and helpful and the rooms are beautiful and rhe whole home was spotlessly clean. It was so lovely to have a coffee and pastry in the cafe area which had a real buzz about it and I can't wait for my next visit.
↩Reply from Tanya Williams, Home Admissions Advisor at Watermeadow Grange
Thank you for your kind words and you had an enjoyable visit. We pride ourselves on having a welcoming home for all of our residents and their visitors.
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Review of The Gables from Alison S (Daughter-in-law of Resident) published on 3 November 2026 Date of experience: October 2026•Submitted via Website•
Overall Experience
My mother-in- law has been resident at The Gables for a year or two. I am so impressed with this care home. Not only is the environment beautiful and luxurious, but importantly, the care provided is excellent.
Every time we visit every member of staff is engaged with the residents. Each member of...
My mother-in- law has been resident at The Gables for a year or two. I am so impressed with this care home. Not only is the environment beautiful and luxurious, but importantly, the care provided is excellent. Every time we visit every member of staff is engaged with the residents. Each member of the team is kind, polite and hard working. There is also a good ratio of staff to residents, facilitating a higher level of interaction and care. There are designated staff for maintaining the cleanliness of the home, and it is always spotlessly clean. As family you feel that your concerns and the needs of your loved one are heard and responded to.
I was a General Nurse before being a midwife. I know how vital it is to get the basics right - that they make a positive difference to each resident. I feel that the care I see is exceptional.
↩Reply from Emily Hocking, Home Admissions Advisor at The Gables
Thank you so much for taking the time to share such thoughtful feedback. It is lovely to hear how positive your experience of The Gables has been and, most importantly, that you feel your mother-in-law is receiving the care, attention and kindness she deserves. We are particularly grateful for your...
Thank you so much for taking the time to share such thoughtful feedback. It is lovely to hear how positive your experience of The Gables has been and, most importantly, that you feel your mother-in-law is receiving the care, attention and kindness she deserves. We are particularly grateful for your comments given your own professional background and understanding of just how important those everyday details are in making a difference to residents' lives. Your kind words mean a great deal to the whole team and we will be sure to share them. Thank you for your continued trust in everyone at The Gables.
Cinnamon Care Collection is delighted to announce the development of a brand-new luxury care home, The Langford, on Station Road, Hampton. Scheduled for completion by the end of 2027, this...
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Frequently Asked Questions about Cinnamon Care Collection
Costs for care homes owned by Cinnamon Care Collection
Average costs per week for care homes owned by Cinnamon Care Collection by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Cinnamon Care Collection, based on 24 out of 24 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£1,607
Residential Dementia Care
£1,588
Nursing Care
£2,116
Nursing Dementia Care
£1,500
All Care Types
£1,607
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Average costs per week for care homes owned by Cinnamon Care Collection by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Cinnamon Care Collection, based on 24 out of 24 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Cinnamon Care Collection own?
Cinnamon Care Collection own 24 Care Homes.
Which Cinnamon Care Collection Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cinnamon Care Collection to verify any information. View our terms and conditions. Cinnamon Care Collection has an Enhanced Service -what an Enhanced Service includes.
