Rivermede Court Care Home

The Avenue, Egham TW20 9AD
Review Us
9.9 97 Reviews
  • Rivermede Court Care Home, Egham
Rivermede Court provides quality residential, dementia and short stay care in a luxurious 'home from home' environment. It offers 80 generously proportioned en-suite bedrooms and high-quality facilities including delightful dining areas, cosy lounges, a cafe/bar, cinema and a hair and beauty salon.

All this comes with the added reassurance of 24-hour on-site care and support along with a dedicated activity team providing a variety of activities and events reflecting residents' interests. Rivermede Court also boasts its own driver and vehicle who will ensure residents have a regular outing and excursion schedule to enjoy.

The home offers specialist dementia care in a dedicated area of Rivermede Court. This safe environment has been designed to calm and soothe yet also stimulate the people cared for.

The wonderful facilities at Rivermede Court include a cafe-bar, relaxing lounges, welcoming dining rooms, cinema rooms as well as a hair and beauty salon.

You can be certain of the warmest of welcomes so please do get in touch and make a date to visit soon.

Rivermede Court, conveniently located in Egham town center, is the latest addition to the luxury care home group, Cinnamon Care Collection.

Cinnamon Care Collection is proud to have been recognised as a Top 20 Mid Sized Care Home Group by carehome.co.uk for two years running (2018 and 2019)

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950

Fees are subject to an assessment and availability. Please call us for up to date availability and information on any live offers.

These prices are only a guideline, please contact Rivermede Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Manon James-Mallinger (General Manager)

Local Authority / Social Services

Admission Criteria

  • Assessments
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome to visit at anytime to enjoy a cup of tea, join an activity or see one of the many regular events.

Parking

  • Free Parking on site

Rivermede Court Care Home Reviews (97)

9.9

Rivermede Court Care Home has a Review Score of 9.9 (9.855) out of 10, based on 53 reviews in the last 2 years.
Over all time Rivermede Court Care Home has 97 reviews.

Overall Experience
  • 89
  • 7
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Date Published
  • 97
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  • 53
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Reviewer Connection to Rivermede Court Care Home
  • 36
  • 14
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  • 7
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Total of 97, showing 1-20
Review from C R (Granddaughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment my grandad arrived two years ago right through to the end of his care, the team were nothing short of amazing. Every single staff member went above and beyond, showing not only professionalism but genuine kindness, and they built such lovely personal relationships with him and with us
as a family.
The home itself was always spotless, welcoming, and so well run, we had complete peace of mind knowing he was in the best hands possible. The level of care, compassion, and attention to detail shown throughout his time there was truly exceptional.
As a family, we cannot thank them enough for everything they did. I could not recommend this care home more highly to anyone looking for a safe, supportive, and caring environment for their loved one.
Reply from Robyn Sheppard, Home Admissions Adviser at Rivermede Court Care Home

Thank you very much for your lovely review. Your grandad was a truly special person and every member of the team had a great fondness for him. Your kind words mean a great deal to all of us. We're passionate about the work we do and caring for such wonderful residents makes it all the more rewarding and meaningful.

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Review from Perminder G (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really happy with the service provided at Rivermede. From reception staff to care staff, we see professionalism, courtesy, service with a smile.
Mum is happy and that's all we can ask for. We know she is taken care of by everyone at all times.
Reply from Robyn Sheppard, Home Admissions Adviser at Rivermede Court Care Home

Thank you for your review. Our team work hard to provide the highest standard of care and knowing that it's appreciated means a lot. We are delighted that you and mum are having such a positive experience with us. Thanks again for your support.

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Review from Melvin M (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here and has now entered her 94th year. The staff are all wonderful and caring. My mother always looks great with her hair & nails freshly done! She is stimulated much more now that she is at Rivermede, with outings and activities always available. Thank you!
Reply from Ruby Clark, Home Admissions Adviser at Rivermede Court Care Home

Thank you so much for your kind words. We are truly grateful you took the time to share yours and mums experience. It means a great deal to our entire team to know that our care and support have made a positive impact. Mum always looks fantastic and we are so pleased she enjoys joining in the activities and trips.

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Review from Tim C (Son of Resident) published on 23 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although our dad did not have much time to experience the home fully, we were really appreciative of the care he received. The range of activities is excellent and the staff incredibly caring and friendly. When our dad fell ill they were extremely kind and helpful and accommodating towards us being
with him and in helping to ensure that dad had the best care possible.
Reply from Ruby Clark, Home Admissions Adviser at Rivermede Court Care Home

Thank you so much for your heartfelt review. It was truly a privilege to support your loved one and your family during this time. You are an especially loving and supportive family, and it was an honour to be part of your journey. We are incredibly proud of our team, who approach their work with such dedication, care, and compassion. It means so much to know that their efforts left a lasting impression. Thank you again for your kind words.

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Review from Kimberly C (Daughter of Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome Mum received when she first arrived was outstanding. Everyone was extremely friendly and couldn't do enough for her. Mum is already looking forward to her next stay at Rivermede.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for your kind words. We are absolutely delighted to hear that your mum felt so warmly welcomed during her stay at Rivermede. Our team takes great pride in creating a friendly and supportive environment, and it's wonderful to know that their efforts made such a positive impression.We're thrilled that your mum is already looking forward to her next visit - we look forward to welcoming her back and ensuring she enjoys another outstanding experience.

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Review from K F (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum receives excellent care at Rivermede. The carers are all lovely with herm attentive and kind. She's always well dressed, coordinated and either at the dinner table or sitting with others. The staff keep me and my brother informed with how she is doing when we visit - little things like "she drank
this" or "enjoyed this", which mean a lot to us and show how much care the staff take, seeing all the residents as individuals.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for your kind words and thoughtful feedback. We're truly delighted to hear that your mum is receiving the level of care and attention she deserves at Rivermede.Our team takes great pride in creating a warm, respectful, and engaging environment for all our residents, and it means a great deal to know that this is reflected in your experience. We believe it's the little details that matter most, and it's wonderful to hear that our carers' efforts to communicate and personalise care are appreciated by you and your brother.Please don't hesitate to reach out if there's ever anything more we can do to support your mum or your family.

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Review from Cheryl M (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, Rivermede is excellent. My mother has been a resident for over 2 years, the staff are really good,m they have a fairly good retention rate, they don't use agencies unless it's really necessary and the activities are second to none. It's clean, the telephone is answered quickly every time and
the reception staff are always on the ball, happy to help and cheerful. Yes it's a lot of money but it's so much better than a lot of others in this price bracket. You get what you pay for overall.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for your kind and thoughtful feedback. We are thrilled to hear that your mother has a positive experience with us at Rivermede over the past two years. We take great pride in the consistency and quality of our team, as well as the wide range of activities we offer to ensure a fulfilling experience for all our residents. We're also delighted that our team, including the reception team, has made such a positive impression. Their dedication to providing excellent customer service is something we truly value, and we're glad it has made a difference to you.Thank you again for your support and trust in Rivermede. We look forward to continuing to care for your mother and providing the best experience possible.

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Review from Edward L (Son of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I continue to be impressed by the staffing at Rivermede. They are professional, considerate, caring - a real pleasure to deal with. They make me feel comfortable that my mother is being cared for. The facilities are impressive but kept very clean and tidy. The grounds are always colourful and well maintained.
The management have done a great job in running the facility and generally keeping me updated on what is happening. I would unhesitatingly recommend Rivermede.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review, we will be sure to pass your comments on to the team. Rivermede Court staff pride themselves on delivering a high standard of care from all departments.

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Review from Jacqueline G (Daughter of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was a superb home for dad to commence his attended care. The staff are supportive, friendly and attentive to all the residents' needs. Cleaning and laundry services are ideal. Food was excellent with various choices to suit all tastes and appetites. When arranging outside hospital appointments
the admin team ensured the visits were on time and transport and companions were provided. This is an excellent facility with exceptional staff, providing the best care.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

It was an absolute pleasure to support and care for your father. It was wonderful to see him improve throughout his stay. We will ensure that your kind words are relayed to our team at Rivermede. From all of us here, thank you.

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Review from R E (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Special thanks to a particular staff member - Mum had a denture fitting today and she is anxious about aftercare saying she could not fit them herself.
This staff member crouched down and reassured Mum that all their care staff will help Mum get used to the dentures and help her to put them in and
clean them.
The kindness and compassion was beautifully timed as Mum would not hear it from me and we are now on a less stressful way forward. Thank you to that staff member - gutted you are retiring.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you for your valued and appreciated review. As well all know, the little things are important. It's fantastic to have feedback for the care team, acknowledging the dedication and compassion they show every single day. We really appreciate you taking the time to write these kind words.

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Review from T L (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was resident at Rivermede Court for nearly three years, before she passed away in December 2024. During that time she received exemplary care. Initially, Mum, who had an Alzheimer's diagnosis, did not not need a great deal of support - she was on the residential floor. Over time her needs increased
both as her dementia worsened and following a fall when she broke her hip. The home were always ready to give her the care and support she needed. Mum was a very sociable person and loved the activities and entertainment. She particularly enjoyed trips out and her favourite was to go to the theatre. Towards the end of her life Mum needed palliative care which was provided with the support of the community nursing team who visit the home regularly. I am so pleased that she was able to remain in the home surrounded by people she knew and who knew her until the end of her life. I will also always be grateful for the support offered to me by all of the staff during that difficult time.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. It was an honor to be able to support your family and your lovely mother. We are so sorry for your loss.

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Review from Jacqueline H (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is well looked after and has the opportunity to join in the activities available. Mum said the food and drink available are very good and always there if required. The staff are friendly and always remember Mum's likes and dislikes. Mum has a nice room and it is always kept tidy.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are pleased that your mother is enjoying her stay at Rivermede and that she is enjoying the activities, food and care at Rivermede Court.

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Review from C G (Daughter of Resident) published on 29 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum seems to have settled into her new home at Rivermede with all the help and care afforded her by your wonderful staff. I had feared a bumpy transition but it has gone better than I have expected, no doubt, to your combined experience. I thank you.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are so pleased that your mother has settled well into life at Rivermede Court and that you and your mother have had a positive and smooth transition into life at Rivermede.

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Review from Nikki D (Friend of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact, the support was exemplary. I spent over an hour with the Admissions Adviser, looking over the Home and discussing the support needed for a very close elderly friend suffering from both Dementia and Alzheimer's. This was for a respite stay whilst essential building work was carried
out on his home. I was shown all areas, rooms, and dining areas and chatted with some residents and staff. The arrangements were very professional and prompt which allowed us total peace of mind for the admission. He settled in immediately and thoroughly enjoyed taking part in some of the activities and sitting with other residents during lunches. Unfortunately, he became quite unwell a few days after admission, the staff noticed this immediately and called an ambulance, informed the family, and kept the room open for his return when discharged. I cannot recommend Rivermede highly enough, everything is 5*. Thank you to three members of staff in particular, and all the staff.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review and for your kind words. We are so pleased that your friend had such a positive experience for his respite stay at Rivermede, and that you found the admission process to be professional, prompt, and leaving you and your friend feeling reassured and supported. We will be sure to pass on your comments to the team.

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Review from S J (Son of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum came here for respite care. She has been through a rough patch. By the time she left, she was a different person. She was stronger, looking forward to life, and with a twinkle back in her eye. The staff here are truly amazing and it has been a pleasure to get to know them. Thank you Rivermede.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review, we are so pleased that your mother enjoyed her respite stay with us and that she was feeling so much better. We would be happy to support you and your mother with any future requirements.

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Review from K W (Son of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are friendly, professional, and all-around amazing. They were respectful to my Mother and her disabilities, and not a bad word from her. The staff are accommodating and pleasant. The rooms are well-equipped, modern, and clean.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. We are so pleased that your mother had a good respite stay with us, we would be more than happy to support her with any future needs.

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Review from A C (Daughter-in-law of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The room is lovely and every effort has been made to help Mum settle in. The food is excellent and very suited to Mum's tastes.
The care staff are amazing, and very friendly and nothing is too much trouble. Everything we have raised has already been noticed and acted on by the staff. Very pleased
to have found Mum in such a lovely place.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. We are so pleased that you have found the food to be of an excellent standard and to your mother-in-law's taste. The team prides itself on person-centered care and responding to residents' changing needs swiftly. We will be sure to pass your comments on to the team.

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Review from Sadie M (Daughter of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Rivermede Court for three years when her frontotemporal dementia reached a level where she needed full time care. She remained at the home until she passed away last week. I am so grateful to the amazing care team at Rivermede for great care and affection they showed my mother during
her time there. Furthermore, the home was always accommodating of my mother's deteriorating mental condition and were able to care for her advanced dementia in a fuss-free and compassionate manner. During my mother's final days, I spent almost and entire week in the home and watched the staff laughing and singing with the residents in such a lovely warm and relaxed atmosphere. I cannot recommend the home more.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. We are so sorry for your loss, it was an honor to support your mother and your family. We will be sure to pass on your lovely comments to the team.

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Review from S B (Grandson of Resident) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our initial two months at Rivermede Court for my grandmother have exceeded expectations. We chose it in part due to a personal referral from a friend and have not been disappointed. The facilities are superb but the excellent, warm and professional staff team truly make it.
Reply from Candice ONeill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review, we are so pleased that you and your grandmother have had great care and service that exceeded your expectations, Rivermede Court staff always aim to go above and beyond. We will be sure to pass on your comments.

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Review from Lyn S (Daughter-in-law of Resident) published on 19 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always been very grateful for the care that my mother-in-law has received since she arrived in February 2021. The staff are very caring and supportive of the residents' and their families too. We are so pleased that we found Rivermede Court, we have no worries at all about the care my mother-in-law
is getting, it is second to none.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your review. We will be sure to pass your comments on to the team.

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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Rivermede Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Rivermede Court Care Home is calculated as follows: ( (548 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 634 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rivermede Court Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (6)

Manon

Manon James-Mallinger

Job Title: General Manager Joined: 2021

What I Do
As General Manager at Rivermede Court, with over five years of dedicated service and a strong foundation in leadership, I am committed to fostering a compassionate, high-performing environment for both residents and staff. Having progressed from Deputy Manager to General Manager, I bring a hands-on understanding of our community’s needs and a deep-rooted passion for delivering exceptional care.
In my role, I lead with integrity, empathy, and a focus on continuous improvement. I work closely with my team to cultivate a culture of respect, open communication, and professional development, ensuring every team member feels supported and empowered. My approach is centred on building strong, trust-based relationships—with staff, residents, and their families—while maintaining the highest standards of operational excellence.
My Experience
I moved to the UK from Luxembourg in 2006, starting a new life. Since then, I’ve dedicated my career to working in the care industry, a field that I hold close to my heart. Over the years, I’ve had the privilege of working in various care settings, but my primary focus was in nursing care.
Throughout my career, I have had the opportunity to work alongside incredible teams and support individuals from all walks of life. Each experience has reinforced my passion for making a meaningful difference in people’s lives, whether it’s providing compassionate care, supporting families, or improving the well-being of those who rely on us.
With years of hands-on experience in the care industry, I remain deeply committed to my mission of making a difference and look forward to continuing my journey in this rewarding field.
About Me
I am someone who finds joy in the simple pleasures of life. When I’m not immersed in my professional pursuits, you’ll likely find me lost in a good book, enjoying the company of family and friends, or savouring a cup of coffee at a cozy café, watching the world go by.

Hanka

Hanka Vlhova

Job Title: Activities Coordinator Joined: 2019

What I Do
As the Wellbeing & Lifestyle Coordinator at Rivermede Court, my role is to create a vibrant and inclusive activities programme that brings joy, stimulation, and connection to our residents. I design and lead a variety of events and experiences that support emotional, mental, and physical wellbeing—with fun being the most essential ingredient.


In addition to organising meaningful activities within the home, I also arrange regular outings to local attractions and community events. These excursions help residents maintain social connections and enjoy new experiences outside the home. Every activity I plan is centred on enriching daily life, encouraging engagement, and ensuring every resident feels valued and involved.


My Experience
Although I am a qualified hairdresser by trade, my true passion has always been working with people—and for the past 20 years, I’ve dedicated my career to doing just that. My journey began as an au pair and evolved into roles such as teaching assistant and Cub Scout leader, where I developed a deep appreciation for nurturing wellbeing, creativity, and community spirit.


I’ve been part of the Rivermede Court team since 2019, bringing with me a wealth of experience in planning, organising, and leading engaging activities. I’m a strong believer in the power of community and have been actively involved in organising local events and fundraising efforts. My background helps me create meaningful, inclusive experiences for our residents that support not only their wellbeing, but also their sense of connection and joy.


About Me
I’m a family-oriented person who loves spending quality time with my partner and our two wonderful children—whether we’re off on an adventure, exploring new places, or simply enjoying a cosy day at home playing board games (which I never shy away from—I love a good challenge!).


In my spare time, I enjoy cooking, baking, crafting, gardening, and staying active through my involvement in scouting. These hobbies reflect my creative, hands-on approach to life and naturally influence the energy and enthusiasm I bring to my role at Rivermede Court.

Jose

Jose Oca

Job Title: Head Chef Joined: 2023

What I Do
As the Head Chef at Rivermede Court since October 2023, I take great pride in creating nutritious, seasonal, and delicious meals tailored to the individual tastes and dietary needs of our residents. With a strong focus on quality, presentation, and fresh ingredients, I strive to make every mealtime a highlight of the day. My approach blends culinary creativity with a deep understanding of care home dining, ensuring each dish not only nourishes but also brings comfort and enjoyment. At Rivermede Court, my goal is to deliver a dining experience that feels both personal and exceptional.


My Experience
With over 20 years of experience in the culinary industry, I bring a wealth of knowledge and passion to my role as Head Chef at Rivermede Court. Originally beginning my career in restaurants, I later found a true calling in care home dining, where I could combine my love for food with a commitment to the wellbeing of others. For more than 15 years, I’ve been living and working in the UK, honing my skills in both fine dining and specialist care catering.


About Me
I am a passionate, confident, and creative chef originally from Spain, with a deep love for food and people. My background and culture inspire much of my cooking, bringing vibrant flavours and fresh ideas to every dish I create. Beyond the kitchen, I enjoy connecting with residents and team members—sharing stories, laughter, and the joy that good food can bring.


When I’m not working, I love to relax, unwind, and enjoy a good conversation. Whether it’s experimenting with new recipes or simply kicking back on my days off, I believe balance and joy are key ingredients in both life and cooking.

Rose

Rose Strutt

Job Title: Hospitality Supervisor Joined: 2021

My main role is to support my team and provide the highest standards of cleanliness in Rivermede Court for the residents.


I have been Head Housekeeper for 15 years in the care industry and have now come to Cinnamon Care. I feel very privileged to be working with such a professional team.


In my spare time, I enjoy decorating, walking my dogs and spending time with my family, especially my 8 grandchildren.

Sharon

Sharon Smith

Job Title: Administrator Joined: 2021

What I Do
As the Home Administrator at Rivermede Court, I play a key role in ensuring the smooth and efficient running of the home’s daily operations. My responsibilities cover a wide range of areas including recruitment, HR administration, payroll, and general office management. I also oversee and support our reception team, ensuring that every visitor and resident is welcomed with warmth and professionalism.


With strong organisational skills and attention to detail, I take pride in creating a supportive and well-structured environment for both staff and residents. My goal is to help maintain a high standard of care by providing reliable administrative support across all departments.


My Experience
I have been the Home Administrator at Rivermede Court since June 2021, bringing with me a wealth of experience from a variety of administrative roles, including several years in the fitness industry. While this is my first role in a care setting, it has quickly become one of the most rewarding chapters of my career.


At Rivermede Court, I manage a wide range of responsibilities including HR administration, payroll, and general office coordination. I also lead and support our reception team, ensuring every visitor and resident receives a warm and professional welcome.


Working in such beautiful surroundings, alongside a dedicated team and our wonderful residents, is a true privilege. The positive atmosphere and friendly faces I encounter each day make Rivermede Court not just a workplace, but a place I genuinely enjoy being part of.


About Me
Outside of work, I’m a proud mum to two daughters and have a real love for music. One of my favourite parts of the day is when we have musical entertainers in the home—you’ll often find me dancing and enjoying the moment alongside our residents. It’s a joy to share those special experiences and help create a lively, uplifting atmosphere in the home. I believe that connection, laughter, and a good song go a long way in making every day meaningful.

Robyn

Robyn Sheppard

Job Title: Home Admissions Advisor Joined: 2025

As a dedicated Home Admissions Advisor with five years of experience in the care industry, I specialise in guiding families and individuals through the process of finding the right care solutions. With a compassionate and professional approach, I support prospective residents and their loved ones from initial inquiry through to move-in, ensuring a smooth, respectful, and personalised transition into care.


My background in the care sector has given me a deep understanding of both the emotional and practical challenges families face when considering long-term care options. I work closely with clinical, administrative, and hospitality teams to ensure every resident’s needs are met with dignity, sensitivity, and a focus on quality of life.


With over 15 years of experience at British Airways, I developed exceptional customer service skills and a strong ability to communicate and connect with people from all walks of life. For the past 5 years, I have worked in a care home setting, where I’ve continued to build on my passion for helping others

Frequently Asked Questions about Rivermede Court Care Home

What types of Care is Rivermede Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rivermede Court Care Home have?

There are 80 Single Rooms.

What are the Facilities & Services at Rivermede Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rivermede Court Care Home to the centre of Egham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rivermede Court Care Home to verify any information. View our terms and conditions. Rivermede Court Care Home has an Enhanced Service - more info.