Rivermede Court Care Home

The Avenue, Egham TW20 9AD
Review Us
9.9 97 Reviews
  • Rivermede Court Care Home, Egham
Rivermede Court provides quality residential, dementia and short stay care in a luxurious 'home from home' environment. It offers 80 generously proportioned en-suite bedrooms and high-quality facilities including delightful dining areas, cosy lounges, a cafe/bar, cinema and a hair and beauty salon.

All this comes with the added reassurance of 24-hour on-site care and support along with a dedicated activity team providing a variety of activities and events reflecting residents' interests. Rivermede Court also boasts its own driver and vehicle who will ensure residents have a regular outing and excursion schedule to enjoy.

The home offers specialist dementia care in a dedicated area of Rivermede Court. This safe environment has been designed to calm and soothe yet also stimulate the people cared for.

The wonderful facilities at Rivermede Court include a cafe-bar, relaxing lounges, welcoming dining rooms, cinema rooms as well as a hair and beauty salon.

You can be certain of the warmest of welcomes so please do get in touch and make a date to visit soon.

Rivermede Court, conveniently located in Egham town center, is the latest addition to the luxury care home group, Cinnamon Care Collection.

Cinnamon Care Collection is proud to have been recognised as a Top 20 Mid Sized Care Home Group by carehome.co.uk for two years running (2018 and 2019)

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950

Fees are subject to an assessment and availability. Please call us for up to date availability and information on any live offers.

These prices are only a guideline, please contact Rivermede Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Manon James-Mallinger (General Manager)

Local Authority / Social Services

Admission Criteria

  • Assessments
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome to visit at anytime to enjoy a cup of tea, join an activity or see one of the many regular events.

Parking

  • Free Parking on site

Rivermede Court Care Home Reviews (97)

9.9

Rivermede Court Care Home has a Review Score of 9.9 (9.855) out of 10, based on 53 reviews in the last 2 years.
Over all time Rivermede Court Care Home has 97 reviews.

Overall Experience
  • 89
  • 7
  • 1
  • 0
  • 0
Date Published
  • 97
  • 8
  • 18
  • 53
  • 44
Reviewer Connection to Rivermede Court Care Home
  • 36
  • 14
  • 13
  • 7
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 97, showing 61-80
Review from Suzanne S (Daughter of Resident) published on 28 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Rivermede for nearly three years. The level of attention and care he receives has always been exemplary and staff are always respectful and supportive, even in sometimes challenging situations. I couldn't be more impressed.
Reply from Nicky Hazell, Home Admissions Adviser at Rivermede Court Care Home

Thank you for your kind words, we shall be sure to share your feedback with the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Wife of Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always felt reassured by the compassionate and respectful care my husband was receiving at a challenging time for us both.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words. It was a great honour to be able to support your father and family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H K (Daughter of Resident) published on 10 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always felt that my dad was being well cared for at a very difficult time in his life. His dementia was challenging for us all, and yet the staff showed great kindness to my dad. They treated me and my mum with great respect.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words. It was a great honour to be able to support your father and family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M A (Wife of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well-organised and caring care home. Receptionists are very polite and well organised, always introduce themselves and speak to me by my personal name. All rooms are en-suite and scrupulously clean. Laundry system extremely efficient - taken each morning, returned in the afternoon. Carers are
very compassionate and well organised. A peaceful atmosphere. Food cooked on premises with a varied menu. Pleasant garden to the rear of premises adequate parking. Residents are encouraged to join in activities which are varied. Trips out are organised for those who are able to go on them.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anne G (Wife of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband entered Rivermede in October 2021 and was a resident until admitted to into hospital at the end of August. Whenever I visited he seemed well looked after and had put on weight because he ate all the meals! His room was pleasant and overlooked the garden. The monthly bulletin showed that he
was participating in events and going out in the minivan. The staff were very caring and welcoming whenever I visited. Although he had dementia at least he seemed to enjoy the last months of his life. Thank you to all the staff that made this possible.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your kind words and taking the time to write a review- it was an honor to be able to support your husband.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher C (Husband of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has severe dementia and has been here for over a year. She is well looked after by the caring staff.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write this review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Una N (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here a month and mum is delighted. We can't fault the staff all are excellent. Facilities excellent, care excellent.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to complete the review we really do appreciate it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian B (Power of Attorney of Resident) published on 3 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As POA of a recently deceased resident of Rivermede Care Home, I have nothing but praise for the care and dignity that was given to my charge during his 3 year stay at Rivermede. Nothing was too much trouble for the staff and on those occasions where I arrived unannounced and went to his room a member
of staff was often with him and I could see he was very well cared for. The facility is very clean and fresh and given my charge actually gained a little weight during his stay, I believe the food is well prepared and served.
I know Rivermede is not an inexpensive option, but I do believe that for my charge it was certainly value for money considering the care and attention he received during his stay.
Finally, a big thank you to his care team whom I thought were excellent.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so Much for your kind words and for taking the time to write review. I was an honour to support your loved one

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Resident) published on 18 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy at Rivermede and I found everything and everybody very welcoming and helpful.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words, we are so pleased that you are enjoying your stay with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C B (Daughter of Resident) published on 18 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has Alzheimer's which was diagnosed during a lockdown and during 2021, we realised we would need care much earlier than we thought. Looking at homes was a really daunting experience and felt like we didn't know what questions to ask. Visiting Rivermede made us realise how different the approach
is (and those who start talking about their shareholders and parent companies before they have even asked you about your parent are to be avoided) as they wanted to know who and how she was, where things were and how fast we needed to move. In our case, it was within days. Looking back, it was amazing how things were organised and the contact from the team during the whole process helped me take a breath for the first time in months. My siblings and I felt at ease especially in the middle of covid. Nearly six months on and we cannot fault the care and our mother is well and safe. Our thanks to the whole team and the other amazing staff.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words and for trusting in us to support and care for your mother - we really do appreciate it. We completely understand how difficult it can be for families and their loved ones to make such a change, we are so pleased that you found the experience reassuring.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B H (Resident) assisted by family/friend published on 16 February 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall very caring environment. Excellent activities provided, which were helpful and well done. Sometimes the food isn't exactly what I'm used to, but usually, there is something on the menu that I can choose - excellent soup.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your kind works and taking the time to do a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J D (Daughter of Resident) published on 15 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Rivermede, Egham, for over a year and I have to say that all the effort the carers make to keep the residents entertained and mentally stimulated is amazing. They organise games, quizzes and arrange for outside entertainers, such as singers or piano players to come to the home. They
make a special effort to mark relevant events such as Remembrance Sunday, Valentine’s Day, Yorkshire pudding day, the National Blood Transfusion day; there have been many others,
Every day they have a fantastic tea, with freshly made individual cakes.
The choice of food available is great and the chef is aware of everyone’s likes and dislikes and remembers them too!
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for you kind words and review. We are so pleased that your mother is enjoying the activities and food here at Rivermede.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B L (Resident) published on 20 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came for a short stay I enjoyed it.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your review - we really appreciated it and we are so pleased that you enjoyed your stay with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A B (Resident) published on 14 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A A (Daughter of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very impressed with the quality and care that my mum has received over the last two months. Every member of staff are polite and helpful and nothing seems to be too much trouble for them to make my mother comfortable and content. They also answer any questions that I might have and inform
me of any problems regarding my mother. I know my mum feels safe in their care and I would have no hesitation in recommending Rivermead to friends with elderly relatives who are thinking of going into care.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words, we are so pleased that your mother has settled well and that you are pleased with the quality of care she is receiving, and that she feels safe at Rivermede.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaree D (Niece of Resident) published on 18 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has settled in nicely. The staff, when I visited, were very friendly and attentive. Even visiting during Covid everyone made me feel very safe. I found the facilities very nice and the gardener was lovely. I would recommend this care home in a heartbeat.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words, we are so pleased that your aunt has settled well and that you have felt safe during the pandemic.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane H (Daughter of Resident) published on 18 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care home to be very friendly and accessible. The staff are excellent and are always there to answer any queries I may have. The care my mum receives is first-class and she has settled in very well.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words and review. We are pleased that your mother has settled well and enjoys her stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Respite Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whatever you ask of the staff, however difficult it may seem, they always say 'no problem' and they fulfil the task with kindness and efficiency. I am so thankful that we have this place for our respite care and will be telling all our friends about Rivermede Court. Thank you all very much, we were
treated like royalty.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words and lovely feedback. We are so pleased that you enjoyed your stay with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D F (Respite Resident) published on 22 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a really excellent break here. The atmosphere is peaceful and very pleasant. All the staff are really kind and caring. The food is very good and the whole accommodation is first-class. Thank you very much.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words and lovely feedback. We are so pleased that you enjoyed your stay with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Elizabeth B (Daughter of Resident) published on 18 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the staff at Rivermede, and one member of staff in particular, who went to great lengths to ensure Mum's care and safety when she was admitted to hospital this week.
And to the rest of the care team who have worked so hard to get her well again when she returned. You are all stars and
we are so grateful.
Reply from Deputy Managers, Deputy Manager at Rivermede Court Care Home

Thank you for your kind words. We are happy that we can make a difference in peoples lives.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Rivermede Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Rivermede Court Care Home is calculated as follows: ( (548 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 634 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rivermede Court Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (9)

Loading...

Meet the Team (6)

Manon

Manon James-Mallinger

Job Title: General Manager Joined: 2021

What I Do
As General Manager at Rivermede Court, with over five years of dedicated service and a strong foundation in leadership, I am committed to fostering a compassionate, high-performing environment for both residents and staff. Having progressed from Deputy Manager to General Manager, I bring a hands-on understanding of our community’s needs and a deep-rooted passion for delivering exceptional care.
In my role, I lead with integrity, empathy, and a focus on continuous improvement. I work closely with my team to cultivate a culture of respect, open communication, and professional development, ensuring every team member feels supported and empowered. My approach is centred on building strong, trust-based relationships—with staff, residents, and their families—while maintaining the highest standards of operational excellence.
My Experience
I moved to the UK from Luxembourg in 2006, starting a new life. Since then, I’ve dedicated my career to working in the care industry, a field that I hold close to my heart. Over the years, I’ve had the privilege of working in various care settings, but my primary focus was in nursing care.
Throughout my career, I have had the opportunity to work alongside incredible teams and support individuals from all walks of life. Each experience has reinforced my passion for making a meaningful difference in people’s lives, whether it’s providing compassionate care, supporting families, or improving the well-being of those who rely on us.
With years of hands-on experience in the care industry, I remain deeply committed to my mission of making a difference and look forward to continuing my journey in this rewarding field.
About Me
I am someone who finds joy in the simple pleasures of life. When I’m not immersed in my professional pursuits, you’ll likely find me lost in a good book, enjoying the company of family and friends, or savouring a cup of coffee at a cozy café, watching the world go by.

Hanka

Hanka Vlhova

Job Title: Activities Coordinator Joined: 2019

What I Do
As the Wellbeing & Lifestyle Coordinator at Rivermede Court, my role is to create a vibrant and inclusive activities programme that brings joy, stimulation, and connection to our residents. I design and lead a variety of events and experiences that support emotional, mental, and physical wellbeing—with fun being the most essential ingredient.


In addition to organising meaningful activities within the home, I also arrange regular outings to local attractions and community events. These excursions help residents maintain social connections and enjoy new experiences outside the home. Every activity I plan is centred on enriching daily life, encouraging engagement, and ensuring every resident feels valued and involved.


My Experience
Although I am a qualified hairdresser by trade, my true passion has always been working with people—and for the past 20 years, I’ve dedicated my career to doing just that. My journey began as an au pair and evolved into roles such as teaching assistant and Cub Scout leader, where I developed a deep appreciation for nurturing wellbeing, creativity, and community spirit.


I’ve been part of the Rivermede Court team since 2019, bringing with me a wealth of experience in planning, organising, and leading engaging activities. I’m a strong believer in the power of community and have been actively involved in organising local events and fundraising efforts. My background helps me create meaningful, inclusive experiences for our residents that support not only their wellbeing, but also their sense of connection and joy.


About Me
I’m a family-oriented person who loves spending quality time with my partner and our two wonderful children—whether we’re off on an adventure, exploring new places, or simply enjoying a cosy day at home playing board games (which I never shy away from—I love a good challenge!).


In my spare time, I enjoy cooking, baking, crafting, gardening, and staying active through my involvement in scouting. These hobbies reflect my creative, hands-on approach to life and naturally influence the energy and enthusiasm I bring to my role at Rivermede Court.

Jose

Jose Oca

Job Title: Head Chef Joined: 2023

What I Do
As the Head Chef at Rivermede Court since October 2023, I take great pride in creating nutritious, seasonal, and delicious meals tailored to the individual tastes and dietary needs of our residents. With a strong focus on quality, presentation, and fresh ingredients, I strive to make every mealtime a highlight of the day. My approach blends culinary creativity with a deep understanding of care home dining, ensuring each dish not only nourishes but also brings comfort and enjoyment. At Rivermede Court, my goal is to deliver a dining experience that feels both personal and exceptional.


My Experience
With over 20 years of experience in the culinary industry, I bring a wealth of knowledge and passion to my role as Head Chef at Rivermede Court. Originally beginning my career in restaurants, I later found a true calling in care home dining, where I could combine my love for food with a commitment to the wellbeing of others. For more than 15 years, I’ve been living and working in the UK, honing my skills in both fine dining and specialist care catering.


About Me
I am a passionate, confident, and creative chef originally from Spain, with a deep love for food and people. My background and culture inspire much of my cooking, bringing vibrant flavours and fresh ideas to every dish I create. Beyond the kitchen, I enjoy connecting with residents and team members—sharing stories, laughter, and the joy that good food can bring.


When I’m not working, I love to relax, unwind, and enjoy a good conversation. Whether it’s experimenting with new recipes or simply kicking back on my days off, I believe balance and joy are key ingredients in both life and cooking.

Rose

Rose Strutt

Job Title: Hospitality Supervisor Joined: 2021

My main role is to support my team and provide the highest standards of cleanliness in Rivermede Court for the residents.


I have been Head Housekeeper for 15 years in the care industry and have now come to Cinnamon Care. I feel very privileged to be working with such a professional team.


In my spare time, I enjoy decorating, walking my dogs and spending time with my family, especially my 8 grandchildren.

Sharon

Sharon Smith

Job Title: Administrator Joined: 2021

What I Do
As the Home Administrator at Rivermede Court, I play a key role in ensuring the smooth and efficient running of the home’s daily operations. My responsibilities cover a wide range of areas including recruitment, HR administration, payroll, and general office management. I also oversee and support our reception team, ensuring that every visitor and resident is welcomed with warmth and professionalism.


With strong organisational skills and attention to detail, I take pride in creating a supportive and well-structured environment for both staff and residents. My goal is to help maintain a high standard of care by providing reliable administrative support across all departments.


My Experience
I have been the Home Administrator at Rivermede Court since June 2021, bringing with me a wealth of experience from a variety of administrative roles, including several years in the fitness industry. While this is my first role in a care setting, it has quickly become one of the most rewarding chapters of my career.


At Rivermede Court, I manage a wide range of responsibilities including HR administration, payroll, and general office coordination. I also lead and support our reception team, ensuring every visitor and resident receives a warm and professional welcome.


Working in such beautiful surroundings, alongside a dedicated team and our wonderful residents, is a true privilege. The positive atmosphere and friendly faces I encounter each day make Rivermede Court not just a workplace, but a place I genuinely enjoy being part of.


About Me
Outside of work, I’m a proud mum to two daughters and have a real love for music. One of my favourite parts of the day is when we have musical entertainers in the home—you’ll often find me dancing and enjoying the moment alongside our residents. It’s a joy to share those special experiences and help create a lively, uplifting atmosphere in the home. I believe that connection, laughter, and a good song go a long way in making every day meaningful.

Robyn

Robyn Sheppard

Job Title: Home Admissions Advisor Joined: 2025

As a dedicated Home Admissions Advisor with five years of experience in the care industry, I specialise in guiding families and individuals through the process of finding the right care solutions. With a compassionate and professional approach, I support prospective residents and their loved ones from initial inquiry through to move-in, ensuring a smooth, respectful, and personalised transition into care.


My background in the care sector has given me a deep understanding of both the emotional and practical challenges families face when considering long-term care options. I work closely with clinical, administrative, and hospitality teams to ensure every resident’s needs are met with dignity, sensitivity, and a focus on quality of life.


With over 15 years of experience at British Airways, I developed exceptional customer service skills and a strong ability to communicate and connect with people from all walks of life. For the past 5 years, I have worked in a care home setting, where I’ve continued to build on my passion for helping others

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rivermede Court Care Home to verify any information. View our terms and conditions. Rivermede Court Care Home has an Enhanced Service - more info.