Rivermede Court Care Home

The Avenue, Egham TW20 9AD
Review Us
9.9 97 Reviews
  • Rivermede Court Care Home, Egham
Rivermede Court provides quality residential, dementia and short stay care in a luxurious 'home from home' environment. It offers 80 generously proportioned en-suite bedrooms and high-quality facilities including delightful dining areas, cosy lounges, a cafe/bar, cinema and a hair and beauty salon.

All this comes with the added reassurance of 24-hour on-site care and support along with a dedicated activity team providing a variety of activities and events reflecting residents' interests. Rivermede Court also boasts its own driver and vehicle who will ensure residents have a regular outing and excursion schedule to enjoy.

The home offers specialist dementia care in a dedicated area of Rivermede Court. This safe environment has been designed to calm and soothe yet also stimulate the people cared for.

The wonderful facilities at Rivermede Court include a cafe-bar, relaxing lounges, welcoming dining rooms, cinema rooms as well as a hair and beauty salon.

You can be certain of the warmest of welcomes so please do get in touch and make a date to visit soon.

Rivermede Court, conveniently located in Egham town center, is the latest addition to the luxury care home group, Cinnamon Care Collection.

Cinnamon Care Collection is proud to have been recognised as a Top 20 Mid Sized Care Home Group by carehome.co.uk for two years running (2018 and 2019)

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950

Fees are subject to an assessment and availability. Please call us for up to date availability and information on any live offers.

These prices are only a guideline, please contact Rivermede Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Manon James-Mallinger (General Manager)

Local Authority / Social Services

Admission Criteria

  • Assessments
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Visitors welcome to visit at anytime to enjoy a cup of tea, join an activity or see one of the many regular events.

Parking

  • Free Parking on site

Rivermede Court Care Home Reviews (97)

9.9

Rivermede Court Care Home has a Review Score of 9.9 (9.855) out of 10, based on 53 reviews in the last 2 years.
Over all time Rivermede Court Care Home has 97 reviews.

Overall Experience
  • 89
  • 7
  • 1
  • 0
  • 0
Date Published
  • 97
  • 8
  • 18
  • 53
  • 44
Reviewer Connection to Rivermede Court Care Home
  • 36
  • 14
  • 13
  • 7
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 97, showing 41-60
Review from Patricia N (Partner of Resident) published on 12 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the past few months, I have experienced as a visitor the courteous manner in which all members of the staff have treated me. The care given to residents is excellent and is highly recommended.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. Staff Rivermede Court prides itself in the support we give not only to residents but to relatives too.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L B (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have made a big effort to help my mother settle in and make a home on Sidney Oliver. She has had no problems and feels safe and content in this environment. Staff have been available to the family and communicate in a practical but sensitive way to any concerns.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review. I am so glad that you, and your mother have had such a positive experience. The home works really hard to support people to move in and settle in well.
We will pass on your comments to the staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W J (Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You arrive hoping you are going to enjoy it. You find it strange to you but it certainly helps you in everything.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to complete a review, I am pleased that we are meeting your expectations and you feel that we are helping you in everything you need.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen S (Respite Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Rivermede Court for two weeks of respite care following an operation. I had wonderful care and kindness from all the staff, and I can't thank them enough. I had a lovely room with everything I could possibly need, and it was a hoy to retire to. The communal facilities are excellent, and
the food also. All the residents made me feel so welcome. I can't praise the home enough - it's helped me regain confidence before returning to my own home.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to complete a review and for your kind words. We are so pleased that you enjoyed your stay with Rivermede Court.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark C (Son of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and care at Rivermede are excellent.
Facilities provided are one of the reasons we chose this place.
Mum seems very happy and content.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your kind words and for taking the time to complete a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E H (Resident) published on 13 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable and happy at present.
Have only been in three weeks.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

We are so pleased you are enjoying your stay.
Thank you for taking the time to write the review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann W (Respite Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am just leaving Rivermede Court Care Home after a delightful stay and feel I am leaving a first-class hotel. Everything about my stay was perfect. I couldn't fault anything, I felt like royalty and will be back again in October.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your kind words, we loved seeing you here again for your return stay with Rivermede. I will be sure to pass your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann S (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad settled in well and quickly at Rivermede Court Care Home. Once he got to understand his new way of life and the staff got to know him, all was well. He thrives on the variety of activities on offer and joins in what he can. Dad is encouraged to be as independent as possible but personal care is
provided lovingly and appropriately. "Fancy names" meals still confuse him but he never goes hungry. Overall, extremely happy with Rivermede.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review - we do value your feedback. We are pleased that he is able to maintain his independence as much as possible and that he is enjoying the activities we have to offer. I will of course pass on your comments to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alice D (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came here for a two-week respite break and had a lovely time. Her room was large and bright with a lovely en-suite wet room. All the staff were fabulous. Thank you all at Rivermede Court Care Home.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your review. I am so pleased that we were able to support your mother for a respite stay and that she had such a lovely time at Rivermede.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Harriet M (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful rooms and staff are amazing, so helpful, friendly and extremely welcoming every time we have visited. Couldn't have asked for more!
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your review - at Rivermede, we strive to provide great care to the folks that live here. I am so pleased that you have had a great experience. I will be sure to pass your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillian B (Wife of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Rivermede Court Care Home for a year. He is happy and settled. The care is excellent. Staff are always friendly, polite and cheerful. He looks forward to mealtimes and musical entertainment.
Residents are treated with respect and dignity and their individual needs
are met. I visit most days and am confident my husband is receiving the best care possible.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your review and kind words, I will be sure to pass your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely welcome, staff are friendly and helpful. They make Dad feel so welcome and at home. Nothing is too much trouble for your staff. Some go above and beyond, very grateful.
3rd September, today's staff couldn't have been more helpful, so kind and lovely smile. Thank you.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to write a review, I am pleased that you and your father have had such a lovely welcome and positive experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sharon E (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has now been living at Rivermede Court Care Home for two years. He is very settled and well care for. I love the low turnover of staff so there is a familiar and friendly face and Dad is well cared for with all his needs met.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to write a review. We do value your feedback and will pass your comments on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Charlotte D (Daughter of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Rivermede Court Care Home since July for respite care. The team are amazing. They are kind, responsive and always have a smile.
The Activities Co-ordinator has so much enthusiasm and organises a lovely range of activities, which my Mum has thoroughly enjoyed.
The medical team
are excellent - Mum was unwell during her stay, including a hospital admission, the team handled her discharge and recovery with care, consideration and kindness
The admin team have been flexible and supportive as Mum ended up staying longer than expected.
The whole team have a real 'can do' attitude which is amazing. It has been lovely knowing that Mum is being looked after with such attention.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for taking the time to complete a review. I am so glad that your mother has had such a positive experience.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Niece of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunty was in Rivermede court for 15 months, she had severe dementia. She settled quickly and took to all of the staff, who were all kind and lovely to her. They really do care about their residents. There are lots of activities and while my aunty could not tell us all the things she had done, we
would see evidence of the arts and crafts and photographs from days out.
She had a lovely room, the home is decorated beautifully. If there were any issues that we had when we raised them they were dealt with quickly by the team. We were always updated on her welfare and if there were any little changes to her health we would get a call.
Sadly she passed away last month but the love and care she received in her final weeks from the team was wonderful. It is a great care home and I would not hesitate to put any one of my family in there.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your kind words and recognition of the team at Rivermede. We are so sorry for your loss, it was an honor to be able to support her and your family. Your comments will be passed on to the team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan M (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 96-year-old mum has been a resident at Rivermede for the past two years, and she seems so happy and content. The staff are lovely, the food is excellent, and the home is like a five-star hotel. It gives me total peace of mind to know that she is happy and well looked after.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for taking the time to review us. We appreciated the comments you made for the team and the home.
Kind Regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sally T (Daughter of Resident) published on 1 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my first experience of a care home for my dad and it's as wonderful as it could be. The facilities, food etc are great but the care my dad receives is outstanding. He is loved by so many of the carers as if he were their own dad, which I find incredible! This brings such comfort to me and my
family at a difficult time when we are unable to care for him at home. Thank you and God bless you all!
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your comments about the caring staff team at Rivermede. We are extremely proud of our dedicated staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham W (Son of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum arrived in January 2023. Very warm and friendly welcome, and the handyman put family pictures up on the walls. Even a vase of flowers on the dresser. The staff are kind and genuinely warm towards the residents. Lovely activities are planned for each day both in the care home and outside. The residents
want nothing if they request it. Mum loves it there.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you for your kind words and for taking the time to write the review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann W (Respite Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was delighted with everything at Rivermede and could not fault anything at all. The staff were wonderful and so kind. My stay has been excellent.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words and for taking the time to complete this review. We are so pleased that you enjoyed your stay.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann P (Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here in December 2021 for two weeks. I liked it so much, I decided to come back for Christmas/New year 2022/23. I had a great time. Good food, good care, good activities - very varied. I will come again. Thank you all so much.
Reply from Candice O'Neill, General Manager at Rivermede Court Care Home

Thank you so much for your kind words. We are so pleased you have enjoyed your time ar Rivermede.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Rivermede Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.855 for Rivermede Court Care Home is calculated as follows: ( (548 Excellents x 5) + (80 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 634 Ratings = 4.855
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rivermede Court Care Home is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (9)

Loading...

Meet the Team (6)

Manon

Manon James-Mallinger

Job Title: General Manager Joined: 2021

What I Do
As General Manager at Rivermede Court, with over five years of dedicated service and a strong foundation in leadership, I am committed to fostering a compassionate, high-performing environment for both residents and staff. Having progressed from Deputy Manager to General Manager, I bring a hands-on understanding of our community’s needs and a deep-rooted passion for delivering exceptional care.
In my role, I lead with integrity, empathy, and a focus on continuous improvement. I work closely with my team to cultivate a culture of respect, open communication, and professional development, ensuring every team member feels supported and empowered. My approach is centred on building strong, trust-based relationships—with staff, residents, and their families—while maintaining the highest standards of operational excellence.
My Experience
I moved to the UK from Luxembourg in 2006, starting a new life. Since then, I’ve dedicated my career to working in the care industry, a field that I hold close to my heart. Over the years, I’ve had the privilege of working in various care settings, but my primary focus was in nursing care.
Throughout my career, I have had the opportunity to work alongside incredible teams and support individuals from all walks of life. Each experience has reinforced my passion for making a meaningful difference in people’s lives, whether it’s providing compassionate care, supporting families, or improving the well-being of those who rely on us.
With years of hands-on experience in the care industry, I remain deeply committed to my mission of making a difference and look forward to continuing my journey in this rewarding field.
About Me
I am someone who finds joy in the simple pleasures of life. When I’m not immersed in my professional pursuits, you’ll likely find me lost in a good book, enjoying the company of family and friends, or savouring a cup of coffee at a cozy café, watching the world go by.

Hanka

Hanka Vlhova

Job Title: Activities Coordinator Joined: 2019

What I Do
As the Wellbeing & Lifestyle Coordinator at Rivermede Court, my role is to create a vibrant and inclusive activities programme that brings joy, stimulation, and connection to our residents. I design and lead a variety of events and experiences that support emotional, mental, and physical wellbeing—with fun being the most essential ingredient.


In addition to organising meaningful activities within the home, I also arrange regular outings to local attractions and community events. These excursions help residents maintain social connections and enjoy new experiences outside the home. Every activity I plan is centred on enriching daily life, encouraging engagement, and ensuring every resident feels valued and involved.


My Experience
Although I am a qualified hairdresser by trade, my true passion has always been working with people—and for the past 20 years, I’ve dedicated my career to doing just that. My journey began as an au pair and evolved into roles such as teaching assistant and Cub Scout leader, where I developed a deep appreciation for nurturing wellbeing, creativity, and community spirit.


I’ve been part of the Rivermede Court team since 2019, bringing with me a wealth of experience in planning, organising, and leading engaging activities. I’m a strong believer in the power of community and have been actively involved in organising local events and fundraising efforts. My background helps me create meaningful, inclusive experiences for our residents that support not only their wellbeing, but also their sense of connection and joy.


About Me
I’m a family-oriented person who loves spending quality time with my partner and our two wonderful children—whether we’re off on an adventure, exploring new places, or simply enjoying a cosy day at home playing board games (which I never shy away from—I love a good challenge!).


In my spare time, I enjoy cooking, baking, crafting, gardening, and staying active through my involvement in scouting. These hobbies reflect my creative, hands-on approach to life and naturally influence the energy and enthusiasm I bring to my role at Rivermede Court.

Jose

Jose Oca

Job Title: Head Chef Joined: 2023

What I Do
As the Head Chef at Rivermede Court since October 2023, I take great pride in creating nutritious, seasonal, and delicious meals tailored to the individual tastes and dietary needs of our residents. With a strong focus on quality, presentation, and fresh ingredients, I strive to make every mealtime a highlight of the day. My approach blends culinary creativity with a deep understanding of care home dining, ensuring each dish not only nourishes but also brings comfort and enjoyment. At Rivermede Court, my goal is to deliver a dining experience that feels both personal and exceptional.


My Experience
With over 20 years of experience in the culinary industry, I bring a wealth of knowledge and passion to my role as Head Chef at Rivermede Court. Originally beginning my career in restaurants, I later found a true calling in care home dining, where I could combine my love for food with a commitment to the wellbeing of others. For more than 15 years, I’ve been living and working in the UK, honing my skills in both fine dining and specialist care catering.


About Me
I am a passionate, confident, and creative chef originally from Spain, with a deep love for food and people. My background and culture inspire much of my cooking, bringing vibrant flavours and fresh ideas to every dish I create. Beyond the kitchen, I enjoy connecting with residents and team members—sharing stories, laughter, and the joy that good food can bring.


When I’m not working, I love to relax, unwind, and enjoy a good conversation. Whether it’s experimenting with new recipes or simply kicking back on my days off, I believe balance and joy are key ingredients in both life and cooking.

Rose

Rose Strutt

Job Title: Hospitality Supervisor Joined: 2021

My main role is to support my team and provide the highest standards of cleanliness in Rivermede Court for the residents.


I have been Head Housekeeper for 15 years in the care industry and have now come to Cinnamon Care. I feel very privileged to be working with such a professional team.


In my spare time, I enjoy decorating, walking my dogs and spending time with my family, especially my 8 grandchildren.

Sharon

Sharon Smith

Job Title: Administrator Joined: 2021

What I Do
As the Home Administrator at Rivermede Court, I play a key role in ensuring the smooth and efficient running of the home’s daily operations. My responsibilities cover a wide range of areas including recruitment, HR administration, payroll, and general office management. I also oversee and support our reception team, ensuring that every visitor and resident is welcomed with warmth and professionalism.


With strong organisational skills and attention to detail, I take pride in creating a supportive and well-structured environment for both staff and residents. My goal is to help maintain a high standard of care by providing reliable administrative support across all departments.


My Experience
I have been the Home Administrator at Rivermede Court since June 2021, bringing with me a wealth of experience from a variety of administrative roles, including several years in the fitness industry. While this is my first role in a care setting, it has quickly become one of the most rewarding chapters of my career.


At Rivermede Court, I manage a wide range of responsibilities including HR administration, payroll, and general office coordination. I also lead and support our reception team, ensuring every visitor and resident receives a warm and professional welcome.


Working in such beautiful surroundings, alongside a dedicated team and our wonderful residents, is a true privilege. The positive atmosphere and friendly faces I encounter each day make Rivermede Court not just a workplace, but a place I genuinely enjoy being part of.


About Me
Outside of work, I’m a proud mum to two daughters and have a real love for music. One of my favourite parts of the day is when we have musical entertainers in the home—you’ll often find me dancing and enjoying the moment alongside our residents. It’s a joy to share those special experiences and help create a lively, uplifting atmosphere in the home. I believe that connection, laughter, and a good song go a long way in making every day meaningful.

Robyn

Robyn Sheppard

Job Title: Home Admissions Advisor Joined: 2025

As a dedicated Home Admissions Advisor with five years of experience in the care industry, I specialise in guiding families and individuals through the process of finding the right care solutions. With a compassionate and professional approach, I support prospective residents and their loved ones from initial inquiry through to move-in, ensuring a smooth, respectful, and personalised transition into care.


My background in the care sector has given me a deep understanding of both the emotional and practical challenges families face when considering long-term care options. I work closely with clinical, administrative, and hospitality teams to ensure every resident’s needs are met with dignity, sensitivity, and a focus on quality of life.


With over 15 years of experience at British Airways, I developed exceptional customer service skills and a strong ability to communicate and connect with people from all walks of life. For the past 5 years, I have worked in a care home setting, where I’ve continued to build on my passion for helping others

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rivermede Court Care Home to verify any information. View our terms and conditions. Rivermede Court Care Home has an Enhanced Service - more info.