Lakeview Grange

93 - 94 Whyke Road, Chichester PO19 8JF
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9.9 63 Reviews
  • Lakeview Grange, Chichester
Lakeview Grange, an Award Winning luxury care home in Chichester.

Lakeview Grange is a beautifully designed Residential and Dementia Care Home. There are 47 spacious ensuite bedrooms and 4 luxurious one bedroomed care suites each with separate lounge and kitchenette area that are ideal for couples or those who would prefer additional space and independence.

The compassionate team is committed to promoting the health and wellbeing of everyone in their care, giving families and friends complete peace of mind and reassurance that their loved ones are in the safest hands.

Whatever your hobbies or interests, the first-class facilities are sure to appeal to those who are looking for luxury care. From watching classic films in the cinema room and being pampered in the hair salon to simply enjoying a coffee and chat with friends in the café bar or in the delightful gardens, Lakeview Grange is your home to enjoy.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • COPD/Pulmonary Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1850
  • Self-Funded Residential Dementia Care: from £1900
  • RESPITE Self-Funded Residential Care: from £1997
  • RESPITE Self-Funded Residential Dementia Care: from £2000

These prices are only a guideline, please contact Lakeview Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shaun Matthews (General Manager)

Local Authority / Social Services

Admission Criteria

  • Privately funded Care Home
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (47)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Visitors welcome every day.

Parking

  • Parking spaces available at the front of Lakeview Grange.

Lakeview Grange Reviews (63)

Total of 63, showing 1-20
9.9

Lakeview Grange has a Review Score of 9.9 (9.917) out of 10, based on 49 reviews in the last 2 years. Over all time Lakeview Grange has 63 reviews.

Overall Experience

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Date Published

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Review from J B (Granddaughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently travelled to Chichester to visit my nan who has moved to Lakeview Grange after a nasty fall at home. To be honest, I had pre-conceived thought to what I was going to expect, but when I arrived I was completely blown away by the kind welcome from the receptionist. The facilities are classy,
clean and comfortable. Lots of activities planned for the week ahead. The food is 1st class and most important is that my nan seemed very happy. The care team, very attentive. I couldn't wish for more. Thank you Lakeview Grange.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so very much for your kind review. At Lakeview Grange we try to very hard to ensure that our residents are well cared for, safe and happy. Look forward to seeing you soon. Best wishes, The Lakeview team.

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Review from Lisa R (Daughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently moved to Lakeview Grange. I have been amazed with the attention she has received. I now have gone back to being her daughter again not her carer. The staff are truly kind, the facilities are amazing and the food is out of this world. I would recommend Lakeview Grange home in the area.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your positive review. The team at Lakeview Grange try very hard to ensure our residents are well cared for in every way and kept safe. Best wishes.

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Review from Fiona B (Daughter of Resident) published on 4 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Initially my mum had a short stay at Lakeview Grange, after a fall at home. She loved her stay so much that she decided to make Lakeview Grange her home for life. Everything about the home I can not fault and so pleased that I helped choose the right home for her.
"Excellent".

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. We are very pleased that your mother has settled down so well. Look forward to seeing you soon. Best wishes, Home Admission Advisor

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Review from E B (Partner of Resident) published on 22 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel well qualified to write this review as a retired health care professional that worked in a local G P practice for over thirty two years r Role took me out to all the local Nursing and Care homes within the locality to enable me To carry out flu vaccination programs and dementia reviews, this
was then another nursing home
I lakeside View Offers superb standard of nursing care, It is very friendly but professional and has the feeling of being in a hotel for both residents and visitors
,, nothing is too much trouble attending to the patients or indeed their visitors, their approach is welcoming and the facilities on offer certainly gives more of a hotel feel than a nursing home.
The environment is safe and secure and very welcoming.
I can strongly recommend this Home for quality care, not just for medical care but for the holistic management required for loved ones. Every aspect is catered for from physio to entertainment and quality catering,

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. They mean so much to the whole team who work very hard to ensure our residents receive the best care and support. Look forward to seeing you soon . Best wishes

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Review from Fernando M (Resident) published on 16 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In general, wonderful service.
Many, many thanks.

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Review from Verity D (Friend of Resident) published on 9 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend came to Lakeview Grange for 2 weeks convalescent care following spinal surgery. Given that the notice was short the admissions process was first rate and the staff acted promptly and considerately to ensure that everything was completed in time. The Admissions Manager even started the admissions
process while on holiday! My friend absolutely loved Lakeview Grange. The facilities are first rate and varied, with numerous leisure and entertainment options for residents - including the ability to host guests for lunch parties as my friend did! The room and en suite bathroom were spacious, comfortable and well-equipped. But most importantly all the staff were so professional and so friendly - my friend felt completely confident in the excellent care he received throughout his stay and completely at home, the atmosphere was warm and welcoming and nothing was too much trouble. We would have absolutely no hesitation whatsoever in recommending Lakeview Grange - thank you.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your kind words. Lakeview Grange are so happy to know that your friend had a great time while with us. With best wishes.

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Review from Lyn D (Daughter-in-law of Resident) published on 30 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to arrange Respite care quickly for our mother. The lady who took the first phone call was extremely professional ! We had a call in the evening from the Admissions Officer who reassured us they would move quickly to help us. They did ! The next day the assessment Manager visited our Mum in
her own home and assessed her needs prior to going to the home. Such a good service and it made everyone feel so much more relaxed. His care and compassion were excellent.
Once at the home we were greeted by the extremely professional, caring and friendly Admissions Officer. We were shown around the home which is an absolute delight. The bedroom was so homely with all the facilities to support an elderly resident. The home surroundings are stunning. Beautiful grounds, A full program of daily activities and most importantly of all, every member of staff were so friendly and helpful. They are always prepared to go that extra mile. I would definitely recommend Lake View. Thank you all

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Such a lovely review. Thank you very much for your kind words. We hope that your mother has settled back home and wish you all good health and happiness. Best wishes, HAA and the team

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Review from J R (Daughter of Resident) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad stayed at Lakeview Grange recently for a two-week respite break and I was very impressed with the facilities, ambiance and warm welcome. The team members I met were very friendly, professional, kind and patient. They were all approachable, with a positive, "can do" attitude.
The bedrooms are
a very good size with excellent facilities like ensuite wet room, profile bed, ample storage, comfortable chairs and TV. The building and grounds were very clean and modern. The communal facilities and décor make it feel more like a hotel than a care home. The outside space was a delight, providing an opportunity to be close to nature.
I have visited a number of care homes and, in my opinion, Lakeview Grange offers one of the most accessible, friendly and appropriate environments for people living with dementia. It is not easy to transition to a care home, but the staff at Lakeview Grange do all they can to help the entire family through that process and make it feel like a home-from-home.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Afternoon, thank you so very much for your kind words. The whole team at Lakeview Grange do their best to ensure our residents live a fulfilled and happy life. Hopefully see you soon. Best wishes Advisor

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Review from Dawn B (Friend of Resident) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Lakeview Grange is 5*. From the moment we walked in we knew that our friend would be well looked after. The building, furnishings and rooms are second to none. The food is outstanding and the staff are all extremely attentive, friendly and kind. The stay was booked for two weeks but
he enjoyed it so much he stayed an extra week. I would not hesitate to recommend to anyone that is looking for a care home whether it be for respite on long term care.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. I will share your compliments with the whole team. Best wishes

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Review from George C (Son of Resident) published on 10 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really excellent and clean Residential Home with a caring, thoughtful and supportive team, led by the manager. As you'll no doubt be aware if your reading this, it's an extremely emotional & upsetting experience when your loved ones reach a stage in their lives where they need a new nurturing and
activity rich environment to make it worthwhile for them to get up in the morning.
This excellent new(ish) home not only provides their residents with a larger than usual bedroom and en-suite facility, it has beautifully decorated lounges, dining areas, a cinema, gardens, a Family room and even a hairdressing salon.
If you are looking for somewhere special that would make you feel proud to be part of and without paying over the market rate, I would highly recommend you make an appointment to meet their team and see the facilities yourself. It's the least our loved ones deserve.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. The team here at Lakeview Grange work very hard to make the daily living for our residents, as comfortable and happy as possible. I will share your compliments with the team. Best wishes.

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Review from Clare S (Daughter of Resident) published on 5 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once again the Lakeview staff pulled out all the stops to facilitate a wonderful garden Party. The food was delicious, superbly cooked and with ample portions. The entertainment was delightful with a pianist playing during lunch and then a local Brass Band performing in the afternoon. The band played
all the old favourites and it was lovely to hear all the residents singing along. All the staff worked tirelessly, making sure that guests and residents had plenty of food and drinks in their hands. The effort and thought that goes into all the events at the home are amazing.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you for your lovely compliment. I must say, the Garden Party was a total success. To see all of our team working together to make the event such a success. It is a pleasure to be part of great team. Look forward to seeing you soon. Best wishes. Jackie

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Review from Christopher S (Brother of Resident) published on 3 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been very happy with her stay at Lakeview Grange and has nothing but praise for the care she has received there. The staff are all friendly, kind, attentive and patient, nothing seems to be too much trouble to make sure she is stimulated, amused and emotionally supported as she lives with
dementia. I have been very impressed seeing how she has benefitted from all the activities on offer, she could not be more content with her life at Lakeview.

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Review from Stephen R (Son of Resident) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not a task to be relished in finding potential care homes for my father as his health declines but Lakeview Grange has been a shining light in that quest.
The Home Admissions Advisor took time to understand Dad's needs and show us around the home, then enabling a two week respite stay so everyone
can get acquainted with it.
I've met nothing but warm, kind, friendly staff, visitors and residents; everyone seems very content in that environment. I've spoken to numerous members of staff and they're all a credit to the Home. They all take time with Dad and it's a great comfort to know he's in good hands.
The Home is very modern, beautifully decorated, faultlessly clean, the food looks great, the coffee is fab and there are plenty of places for Dad to be with others or to sit quietly.
Moving from his own home will, of course, be a huge wrench when the time comes, but Lakeview Grange go above and beyond to ease that process.
Thank you for everything so far.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your view for Lakeview Grange. We are very lucky at Lakeview Grange to have a solid team with a 'can do' attitude and caring approach to all that they do for their residents. Best wishes Jackie & team

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Review from K W (Solicitor of Resident) published on 19 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate Lakeview highly enough. From the very first minute I telephoned, The Home Admissions Advisor has been absolutely wonderful from letting me take a tour at very short notice, to contacting the hospital and making arrangements. They have made my client feel extremely comfortable and relaxed
and encouraged her to join in, not just hiding away in her room. The General Manager made a special effort to escort her to lunch and she is settling in very well. Her room is extremely spacious and the facilities, cleanliness and feel are second to none. A lovely home to visit - it certainly does not feel or look like a care home. Outstanding.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Kind words. Thank you very much for taking the time to write such a wonderful review for Lakeview Grange. Sure to see you again soon.Best wishes

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Review from Coomarasamy T (Respite Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife's third visit for respite care and my first to keep her company which turned out to be a wonderful replacement for my cancelled trip to Canada. What a wonderful place this is with all amenities and a remarkable bunch of staff attending to all your needs without hesitation and made my two weeks
stay a very relaxing and memorable one. I have visited several care homes in the area to care for my late sister-in-law and wife and certainly this is the best in the visinity - the facilities, decor, service , meals and lastly what a group of staff who without hesitation attend to all your needs. I have no hesitation to recommend this venue to those in need

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Good morning . What a lovely review for Lakeview Grange. Thank you so much for you kind and positive words and look forward to seeing you both at our Garden Party.

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Review from Sally A (Daughter of Resident) published on 11 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more pleased with the care and attention Mum has received since she has been at Lakeview Grange. She wasn't sure about moving to a care home, even temporarily, but having had such a positive experience she made the decision to stay. It is a huge relief to us, her family, as we know she
is exceptionally well cared for. The staff are amazing in every aspect. They have encouraged her to join in a variety of activities, all of which she has enjoyed. She is doing really well and even looks younger!
The staff already know her well and are always on hand. She feels respected and listened to.
We and any visitors she has, are always made to feel welcome and nothing is too much trouble.
Lakeview Grange has a lovely atmosphere and is beautifully appointed. Mum's room is spacious and she has been encouraged to bring in her own pictures, special chair and ornaments.
We can't thank the team at Lakeview Grange enough for everything. They are all amazing.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your positive review for Lakeview Grange. Our team continue to work hard to help make our resident's daily life as fulfilled, happy and safe.

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Review from N L (Daughter of Resident) published on 10 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent resident at Lakeview Grange since January 2025, following several respite care stays in 2024. The quality of the accommodation is exceptional - hence the awards - and she is treated with warmth, love and affection by every member of the team. But it's after this weekend's
Mother's Day tea that I felt compelled to leave this review - a wonderful event, bringing together residents and their families over a high tea that allowed us all to chat, reminisce and meet each other. Fantastic. And the following day, to celebrate a birthday, I brought a bottle of fizz and sat with my mum and her friends for drinks in the lounge looking over the garden, in a place that feels like a proper home. As they said to me, this is how care should be - an opportunity to live your later years in comfort with new friends and new things to look forward to. Well done, Lakeview!

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so very much for your kind words. It is very rewarding to be appreciated for the hard work that we do every day for our resident's.

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Review from Annette T (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Lakeview for a four week respite period and she was very anxious about her stay. However, the whole team at Lakeview have been absolutely outstanding - we cannot thank them enough. They have given Mum the best of care, nurtured her to join in activities, listened to her concerns and made
her feel welcome right from the original meeting. She literally became one of the family and everyone made an effort to get to know her. Mum, unfortunately had a flare up with her skin condition but again the team were amazing, going above and beyond to get it under control. The team at Lakeview have also made me feel welcome and I really have felt like I have been visiting Mum at place where everyone is valued and important. As Mums care needs have begun to increase we know we are looking at moving her into a care home environment very soon and we will not be looking anywhere else! The staff and facilities are truly fantastic. Thank you.

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Such kind words. Thank you . The team at Lakeview Grange work together to help make residents lives as comfortable and happy as possible. We are delighted to know that your mother and family are happy with our delivery of care.

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Review from Sarah B (Granddaughter of Resident) published on 25 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana moved into Lakeview Grange recently and I cannot thank the staff enough for their kindness, support and encouragement they have given her as well as the family since moving in. I knew it was the right place the first time we visited. The friendliness and care given to everyone I could see that
residents were happy, valued and safe.
Nana's care has been exemplary, as individual as she is. Nothing is too much trouble. There are many lovely activities in and outside the home she has started to enjoy and wouldn't hesitate to recommend Lakeview Grange when looking for a care home

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Review from K C (Sister of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lakeview Grange is everything you could possibly ask for from a care home. Clean, comfortable, welcoming, fantastic food, varied and personalised activity program. My sister has been living here for a few months now and I cannot remember the last time I saw her looking so happy and healthy. Thank you
Lakeview Grange!

Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your positive review. Lakeview Grange work hard to make their resident's life as happy, comfortable and fulfilling as possible. Look forward to seeing you soon.

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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Lakeview Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Lakeview Grange is calculated as follows: ( (535 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 579 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lakeview Grange is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (10)

Meet the Team (9)

Jackie

Jackie Cridlin

Job Title: Home Admissions Advisor

In my role, I work with families and friends who are looking for a care home for their loved one. From the moment they make their enquiry for care to when they move their loved one into Lakeview Grange, I ensure their journey goes as smoothly as possible by supporting them every step of the way for a smooth transition.


I started my career in care as a retirement housing manager in Central London and for the last 20 years, I have supported Home Admission Advisors with training in care homes across the country. In the last 3 years, I have stepped down from a regional role and decided to focus on just one care Home, hence my role at Lakeview Grange. I treat every family with dignity and respect and will go above and beyond to ensure family members receive the support they need in helping them to make the right decisions for, what can be a very emotional experience.


Born in South London and now living in Chichester with my partner. Between us, we have four children who have all flown the nest.


My family mean the world to me, and I try to meet with them as much as possible. Being happy with a positive attitude is my attitude to life.

Mark

Mark Wells

Job Title: Maintenance Manager

Joined: 2022

I maintain the upkeep of the building, inside and out. Ensure that a high standard of work is carried out through the grounds of this lovely home.


I have worked for local care providers for over 6 years.


I’m a friendly gentle giant always happy to assist with anything. A huge Tottenham fan with a passion for building anything.

Mary

Mary Oliver

Job Title: Activities Co-ordinator

Joined: 2023

My role involves creating a varied and exciting Activity Plan reflecting residents’ individual hobbies and shared interests, with daily physical activities (including ‘Zing’ our in-house exercises) and chances for new opportunities.


Maintaining old, and building new, relationships are vital, and we welcome visitors, volunteers and local groups.


Equally key for wellbeing is getting out whether in and around Chichester or using our accessible garden.


Activities also encompass cultural and religious beliefs, as well as National Holidays and events. As a whole Home, we will celebrate with fun ‘Theme Days’ involving food, music, art & craft and Fancy Dress and competitions.


For the last 7 years, I’ve been a Care Home Activities Co-Ordinator, where I completed my ‘Active Engagement’ Apprenticeship. Before, I cared for my dad (who was blind and terminally ill) and then my Mum (who had physical disabilities and Dementia). Over the past 25 years, I’ve worked in many Social Care sectors as a Carer, Manager and qualified as a Master of Social Work.


With my Degree in English & Drama, I write and perform in a Theatre Group, I’m in various Choirs and volunteer at my Community Cinema. I love ‘Nostalgia’ and Classic Cars - sharing a ‘Moggy Minor’ with my partner. We also share our cat and dog, and a love of history, travel, pub quizzes and being by the sea.

Claire

Claire Porter

Job Title: Team Leader

Joined: 2023

I am responsible for the care and support, both physical and emotional, for all residents living at Lakeview Grange. Supporting, guiding, and training my care team is important to ensure Lakeview Grange delivers the best care in the area.


I have worked in the care industry for the last 14 years, in the community and within local care homes.


My family are very important to me, I have two beautiful nieces and nephews who I adore and try to spend as much time with them as I can. Need to mention Alfie, my 14-year-old dog. Alfie is such a good boy who has been by my side over the past 14 years.


If I am not spending time with my family and Alfie, I make time to listen to music, take long walks and visit the gym.

Radmila

Radmila Novakovic

Job Title: Team Leader

Joined: 2024

My job is to provide physical and emotional support for the residents at Lakeview Grange and to supervise and support the care team working on my community.
I have worked in the care industry just under seven years ago firstly in domiciliary care and shortly after, as a Care Assistant in the Oxford area. I am currently studying an apprenticeship – NVQ5 for Leadership and Management in Adult Healthcare. I am a lawyer by profession but quickly learned that working in the care industry is my calling and wished I had realised this earlier in life.
My plan is to work my way up re leadership in care.
I was born and raised in Sarajevo, Yugoslavia -now Bosnia and Herzegovina. 25 years were spent living in Prague before arriving in England nearly 7 years ago and what I consider as ‘my home’.
Chichester is a wonderful place to live, my spare time is spent exploring this beautiful city.
My family are very important to me, and I regularly fly to Belgrad to visit my family and Prague to spend time with my beautiful

Tracey

Tracey Nemeth

Job Title: Night Team Leader

Joined: 2023

I am responsible for managing a team during the night shift 8 pm – 8 am.


While on duty my focus is to deliver a holistic approach to caring for our residents with dignity and respect at the forefront of the care that my team and I deliver. I embrace every opportunity to discover the individual needs, preferences, and values of each of our fascinating residents.


I have worked in Health and Social care for over 37 years. With a wealth of experience under my belt, I approach every day with a new challenge with the key focus to ensure that our residents and my amazing team are healthy and happy.


My family and my dogs mean the absolute world to me. My ‘time out’ is to sit down by the sea, sometimes fishing. I have a creative mind so, creating things in resin and flower arranging is what I call fun.

Shaun

Shaun Matthews

Job Title: General Manager

Joined: 2020

I have worked in the care industry for 20 years and have held a range of positions from Carer to Registered Manager. I have always worked in elderly care, including Dementia and Palliative care. I have held the position of Home Manager for the last eight years.


I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I, whatever stage of life they have reached. Outside of work, I have a fiancé and three children that keep me busy. I also enjoy cooking, gardening and reading.

Diane

Diane Porter

Job Title: Team Leader

Joined: 2025

I am responsible for the health and wellbeing of our residents living on the Dementia Community, 'Goodwood Lane'.
I have a team of Care Assistants who work with me to ensure our resident’s live a healthy and happy life, with stimulating activities, physical and phycological support and making them feel safe in the environment they live in.
I have worked in the care industry for around 21 years. My experience has focused on working in a dementia environment, that is where my passion is.


I am a busy working mum of 3 wonderful children who take up most of my time. I love to attend shows across the county and internationally where my daughter performs as a cheerleader. I am truly a very proud mummy!

Josh

Josh Presdee

Job Title: Deputy Manager

Joined: 2025

I ensure Lakeview Grange remains compliant with rules and regulations whilst ensuring that the residents’ experience remains a positive and happy one, ensuring that residents have access to daily activities and are able to pursue their day freely and with choice.


I have worked in care for 5 and a half years. I spent a year and a half as a Bank Care Assistant and then a Care Assistant before moving up to becoming a Senior Care Assistant for a year. Following this I was a Head Of Care for 3 years before I then made my move to Lakeview Grange to become one of two Deputy Managers.
I am an individual who stumbled into care following graduating from the University of West of England with a degree in Business Management with Economics, and have now worked in care since. I am passionate about ensuring that everyone receives the best possible care they can have, whilst also remaining happy and safe. In my spare time, I enjoy watching multiple sports as well as socialising with my friends and family.

Frequently Asked Questions about Lakeview Grange

What types of Care is Lakeview Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lakeview Grange have?

There are 47 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Lakeview Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakeview Grange to the centre of Chichester?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeview Grange to verify any information. View our terms and conditions. Lakeview Grange has an Enhanced Service - more info.