Lakeview Grange

We attended a Wedding Anniversary celebration. The staff made a huge effort to make the home so welcoming with decorations and food for the happy couple. The whole home resembles a first-class hotel with every facility provided. Marvellous friendly staff throughout. A pleasure always to visit our friends who live very happily there. Thank you, Lakeview Grange.

- Did not agree with initial 'lockdown' for resident for his first month! Not enough parking and deliveries should be in a separate area.

I was delighted by the kind and professional care I received at Lakeview Grange. Having broken my ankle very badly I knew I would not return home until I was able to weight bear after surgery. After a horrendous short stay at an alternative nursing home. It was so comforting to receive such a warm and thorough admission procedure to ascertain my needs and these were met throughout my 3 week stay. Without exception, the carers were kind, prompt and professional. The room was luxurious and the food was very good. I am so grateful to everyone and will miss them!

We were invited to our friends' Wedding Anniversary party at the Lakeview Grange which they now call home. The celebration was planned in every detail and was fully enjoyed by everyone. It was fantastic! The staff are always so professional, caring and welcoming and our resident friends are so happy there. This home always exceeds our expectations every time we visit.

It was such a weight off the family's mind to know that she was well looked after and really enjoying her time there.

My uncle was a resident for nearly a year and was treated with dignity and respect, the staff took their time to engage with him at every opportunity and he was stimulated and happy. There was a lovely French carer, not sure of his name now who was particularly wonderful with him. The whole place feels like a hotel, not a care home. The dining room dressed wonderfully, the food excellent even wine and in doing so it treats the elderly like valued people, not in-patients. The entertainment schedule was varied and they even have a cinema room and guest dining room to use. I just can't fault it, was wonderful knowing he was being cared for so well in such a lovely environment and just a shame he couldn't have stayed longer.

My experience with Lakeview Grange has been nothing short of fantastic, starting right from my first contact with them, through the admission of my mother over a year ago, and continuing to last week, when they hosted her 100th birthday party. Living overseas, I rely on good communication, which get regularly by email and by video call chats with my mother, which the staff facilitate. On my visits, the staff always remember me and are very warm and friendly. The home is absolutely immaculate, beautifully designed, decorated, and maintained, and could easily be mistaken for a 5-star hotel. Not only the carers, but all the other staff too, are very helpful, personable, competent, and provide excellent care - they are clearly not just "doing their job" but are committed and genuine. The food is excellent and varied and cannot be faulted. No care home is cheap, but I can't imagine a better setting or a better staff at any cost.

My father has only been in Lakeview for a month but has really improved since living here. The staff are absolutely amazing, so respectful, so kind, so patient and encouraging. I can't speak highly enough about all of the staff at Lakeview. There are activities every day which are well run and thought out and the lady is very encouraging in getting the residents to join in and socialise. The interior design and layout are fabulous, more like a five-star hotel with everything you could need to be comfortable and we really enjoy the cinema facility and coffee area with homemade cakes every day. The gardens are well maintained, the bedroom is clean, spacious and light and Dad enjoys all his meals. This is a lovely place, is more like being in a community than being in a care home. I would like to thank every single member of staff who has helped with Dad's care - you are amazing and an absolute credit! Thank you so much.

Staff commitment to residents is outstanding, they are respectful, caring and professional. Terrific range of activities and outings and the home and bedrooms are beautiful, incredibly relaxing for both residents and visitors. Absolutely outstanding care home.

I’m really impressed with Lakeview Grange. I regularly visit my friend here and amazed of all the facilities it has to offer, what really stood out to me was you have a private function room you can book out for family and friends for special occasions. The staff are exceptional, nothing is too much trouble, lots of entertainment and overall a very welcoming community and my friend absolutely loves it.

I received a warm welcome from the receptionist on arrival. All staff are very professional and supportive, ensuring that my friends' needs are respectively met. The individual rooms are spacious and cosy. My friend enjoys the cinema room and sitting out in the communal lounge drinking coffee and chatting to others. There is a variety of activities offered on a daily basis. The outdoors is easily accessible with beautiful gardens that are well maintained. The building is a new and up-to-date care facility with decor that makes it feel like home from home, offering a friendly, warm welcoming place to visit.

The staff are all very caring and nothing is too much trouble.

I needn't have worried - she loves the building, loves the staff and loves being there; it's a fantastic place.

All very impressed.

Well done and big thanks to you all. Happy 2024.

Lakeview is a beautiful home, with first class facilities, first class care and we would be recommend highly.

Mum moved in at the beginning of July and to our surprise has settled in really quickly. I think she finally realised that she liked all the attention and just didn’t want to be on her own anymore. The home has been brilliant helping her feel ‘at home’. They also make us feel very welcome too - it’s a really lovely place.

My mother aged 97 has developed moderate dementia and my mother as her carer needed some respite. She first went into Lakeview Grange in May 2023. She doesn't mind being away from home at all. From the moment she arrived, she and the whole family were made to feel welcome. The manager was first class as were all the staff. I live locally and dropped in to see my mother at all times of the day without any notice. The home was spotlessly clean and my mother was always being attended to and was involved in all the activities including singing songs and Skittles. They did her hair and nails and she had company from other residents. She had a nice stay and will again.

My husband and I visited Lakeview Grange on the 16th of June to see my sister and brother-in-law who had recently entered the home. From the moment we entered to the moment we left 4 hours later, I was impressed with everything I saw. The house was spotless and my sister's room was of the highest quality and the seating area in the home and garden was comfortable and immaculate. We had lunch which was excellent and everything we saw and experienced was outstanding and the friendly service that we received from everybody we met. Everybody was cheerful and friendly and gave the impression that they genuinely cared and had time to talk to us and my sister. On the basis of our experience and my sister's experience, I would unhesitatingly recommend the home to anyone.

The home is beautiful. More like a boutique hotel! Each room has individual furnishings and colour schemes. The staff are wonderful. Nothing is too much trouble. Everyone goes the extra mile for the residents. I cannot fault it.