We can't thank the team at Lakeview Grange enough for everything. They are all amazing.
Sally A (Daughter of Resident)
The staff and facilities are truly fantastic. Thank you.
Annette T (Daughter of Resident)
Lakeview Grange is everything you could possibly ask for from a care home.
K C (Sister of Resident)
These prices are only a guideline, please contact Lakeview Grange to find out the exact price for your requirements.
Visitors welcome every day.
Parking spaces available at the front of Lakeview Grange.
Lakeview Grange has a Review Score of 9.9 (9.917) out of 10, based on 49 reviews in the last 2 years. Over all time Lakeview Grange has 63 reviews.
Review from C B (Daughter of Resident) published on 26 September 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you so much for your kind words. The team at Lakeview Grange work very hard to help their residents live a happy and fulfilled life.
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Review from C B (Friend of Resident) published on 17 May 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you very much for your kind words. The team at Lakeview Grange work hard to ensure their residents are happy and safe, with plenty of daily activities and freshly cooked food. You are welcome to visit any time.
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Review from Wendy S (Friend of Resident) published on 16 May 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Dear Wendy, thank you for your positive comments after your visit at Lakeview Grange Care Home. We strive to deliver excellent care along with Award-winning facilities. You are welcome to visit any time.
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Review from Susan S (Respite Resident) published on 16 April 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you for your kind words. Delighted that the team at Lakeview Grange helped you back to regain your confidence before going home.Best regards
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Review from Toby M (Son of Resident) published on 8 March 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Very kind words, thank you very much for expressing your thoughts, we will share your compliment with the whole team.
Kind regards
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Review from M H (Wife of Resident) published on 9 January 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Hi, thank you so much for your kind words. We are delighted to know that your husband and family were very happy with the service we offer here at Lakeview Grange.
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Review from B H (Daughter of Resident) published on 5 January 2024
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Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you for your kind words. It means a lot to the team here at Lakeview Grange. Wishing you a very happy New Year too.
Best regards
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Review from Kim B (Daughter of Resident) published on 23 August 2023
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Review from Mel F (Daughter of Resident) published on 22 August 2023
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Review from Matthew F (Son of Resident) published on 9 August 2023
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Review from Valerie G (Sister of Resident) published on 18 July 2023
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Review from Deb C (Daughter of Resident) published on 23 June 2023
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Review from D W (Resident) published on 20 June 2023
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Review from J H (Resident) published on 9 June 2023
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Review from W N (Resident) published on 5 June 2023
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Review from V D (Respite Resident) published on 13 May 2023
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Review from Fiona B (Daughter of Resident) published on 10 May 2023
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Review from Suzanne R (Daughter of Resident) published on 4 May 2023
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Review from Caroline L (Daughter of Resident) published on 27 April 2023
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Review from T N (Son of Resident) published on 12 April 2023
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The Review Score of 9.9 (9.917) out of 10 for Lakeview Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 49 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Lakeview Grange is calculated as follows: ( (535 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 579 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lakeview Grange is based on 49 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 49 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Admissions Advisor
In my role, I work with families and friends who are looking for a care home for their loved one. From the moment they make their enquiry for care to when they move their loved one into Lakeview Grange, I ensure their journey goes as smoothly as possible by supporting them every step of the way for a smooth transition.
I started my career in care as a retirement housing manager in Central London and for the last 20 years, I have supported Home Admission Advisors with training in care homes across the country. In the last 3 years, I have stepped down from a regional role and decided to focus on just one care Home, hence my role at Lakeview Grange. I treat every family with dignity and respect and will go above and beyond to ensure family members receive the support they need in helping them to make the right decisions for, what can be a very emotional experience.
Born in South London and now living in Chichester with my partner. Between us, we have four children who have all flown the nest.
My family mean the world to me, and I try to meet with them as much as possible. Being happy with a positive attitude is my attitude to life.
Job Title: Maintenance Manager
Joined: 2022
I maintain the upkeep of the building, inside and out. Ensure that a high standard of work is carried out through the grounds of this lovely home.
I have worked for local care providers for over 6 years.
I’m a friendly gentle giant always happy to assist with anything. A huge Tottenham fan with a passion for building anything.
Job Title: Activities Co-ordinator
Joined: 2023
My role involves creating a varied and exciting Activity Plan reflecting residents’ individual hobbies and shared interests, with daily physical activities (including ‘Zing’ our in-house exercises) and chances for new opportunities.
Maintaining old, and building new, relationships are vital, and we welcome visitors, volunteers and local groups.
Equally key for wellbeing is getting out whether in and around Chichester or using our accessible garden.
Activities also encompass cultural and religious beliefs, as well as National Holidays and events. As a whole Home, we will celebrate with fun ‘Theme Days’ involving food, music, art & craft and Fancy Dress and competitions.
For the last 7 years, I’ve been a Care Home Activities Co-Ordinator, where I completed my ‘Active Engagement’ Apprenticeship. Before, I cared for my dad (who was blind and terminally ill) and then my Mum (who had physical disabilities and Dementia). Over the past 25 years, I’ve worked in many Social Care sectors as a Carer, Manager and qualified as a Master of Social Work.
With my Degree in English & Drama, I write and perform in a Theatre Group, I’m in various Choirs and volunteer at my Community Cinema. I love ‘Nostalgia’ and Classic Cars - sharing a ‘Moggy Minor’ with my partner. We also share our cat and dog, and a love of history, travel, pub quizzes and being by the sea.
Job Title: Team Leader
Joined: 2023
I am responsible for the care and support, both physical and emotional, for all residents living at Lakeview Grange. Supporting, guiding, and training my care team is important to ensure Lakeview Grange delivers the best care in the area.
I have worked in the care industry for the last 14 years, in the community and within local care homes.
My family are very important to me, I have two beautiful nieces and nephews who I adore and try to spend as much time with them as I can. Need to mention Alfie, my 14-year-old dog. Alfie is such a good boy who has been by my side over the past 14 years.
If I am not spending time with my family and Alfie, I make time to listen to music, take long walks and visit the gym.
Job Title: Team Leader
Joined: 2024
My job is to provide physical and emotional support for the residents at Lakeview Grange and to supervise and support the care team working on my community.
I have worked in the care industry just under seven years ago firstly in domiciliary care and shortly after, as a Care Assistant in the Oxford area. I am currently studying an apprenticeship – NVQ5 for Leadership and Management in Adult Healthcare. I am a lawyer by profession but quickly learned that working in the care industry is my calling and wished I had realised this earlier in life.
My plan is to work my way up re leadership in care.
I was born and raised in Sarajevo, Yugoslavia -now Bosnia and Herzegovina. 25 years were spent living in Prague before arriving in England nearly 7 years ago and what I consider as ‘my home’.
Chichester is a wonderful place to live, my spare time is spent exploring this beautiful city.
My family are very important to me, and I regularly fly to Belgrad to visit my family and Prague to spend time with my beautiful
Job Title: Night Team Leader
Joined: 2023
I am responsible for managing a team during the night shift 8 pm – 8 am.
While on duty my focus is to deliver a holistic approach to caring for our residents with dignity and respect at the forefront of the care that my team and I deliver. I embrace every opportunity to discover the individual needs, preferences, and values of each of our fascinating residents.
I have worked in Health and Social care for over 37 years. With a wealth of experience under my belt, I approach every day with a new challenge with the key focus to ensure that our residents and my amazing team are healthy and happy.
My family and my dogs mean the absolute world to me. My ‘time out’ is to sit down by the sea, sometimes fishing. I have a creative mind so, creating things in resin and flower arranging is what I call fun.
Job Title: General Manager
Joined: 2020
I have worked in the care industry for 20 years and have held a range of positions from Carer to Registered Manager. I have always worked in elderly care, including Dementia and Palliative care. I have held the position of Home Manager for the last eight years.
I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I, whatever stage of life they have reached. Outside of work, I have a fiancé and three children that keep me busy. I also enjoy cooking, gardening and reading.
Job Title: Team Leader
Joined: 2025
I am responsible for the health and wellbeing of our residents living on the Dementia Community, 'Goodwood Lane'.
I have a team of Care Assistants who work with me to ensure our resident’s live a healthy and happy life, with stimulating activities, physical and phycological support and making them feel safe in the environment they live in.
I have worked in the care industry for around 21 years. My experience has focused on working in a dementia environment, that is where my passion is.
I am a busy working mum of 3 wonderful children who take up most of my time. I love to attend shows across the county and internationally where my daughter performs as a cheerleader. I am truly a very proud mummy!
Job Title: Deputy Manager
Joined: 2025
I ensure Lakeview Grange remains compliant with rules and regulations whilst ensuring that the residents’ experience remains a positive and happy one, ensuring that residents have access to daily activities and are able to pursue their day freely and with choice.
I have worked in care for 5 and a half years. I spent a year and a half as a Bank Care Assistant and then a Care Assistant before moving up to becoming a Senior Care Assistant for a year. Following this I was a Head Of Care for 3 years before I then made my move to Lakeview Grange to become one of two Deputy Managers.
I am an individual who stumbled into care following graduating from the University of West of England with a degree in Business Management with Economics, and have now worked in care since. I am passionate about ensuring that everyone receives the best possible care they can have, whilst also remaining happy and safe. In my spare time, I enjoy watching multiple sports as well as socialising with my friends and family.
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