Care Homes Owned by Cinnamon Care Collection in Dorset

I would highly recommend Heathlands House to anyone considering moving a loved one in to a nursing home.

As a resident for only 2 weeks on respite care, I cannot fault Heathland House, especially as this is my second visit.

My husband, who is my carer, had to have an emergency pacemaker fitted, which left us needing help. We were recommended Heathland House. We applied and were accepted. We were both delighted with the care we were given; all the staff, without exception, were extremely kind, caring, helpful, and all seemed to go the extra mile. We stayed two weeks and feel so much better for the rest. The food was lovely, well presented and nourishing. In all, we had a very happy stay and enjoyed every moment

The care staff have been marvellous in my clients transition I can't fault them they show professionalism but great compassion as well!

My dad appears to of settled in well at Heathlands House. All staff have been welcoming and really kind to both my dad and myself and daughter during visits. My father has reported that his meals are very enjoyable and there is a wide choice available. His room is comfortable and spacious, and other living areas are beautifully designed with appealing decor.

In the final few weeks of his life the care home really came into its own and I cannot fault the care they gave him. The staff really knew him and his likes and dislikes and were always cheerful and chatted to him when they needed to attend to him. Their support for us was amazing and we could visit at any time of day or night. Overall, Heathland House is an example of how a Care home should be run- both efficient and empathetic.

I visited quite a number of local care homes before selecting Heathland House. The best facility is nothing without the people - the team at HH are outstanding, friendly, committed and genuinely want to provide the best for residents. Care is comprehensive and professional, so it is reassuring to know that Mum is in the best and safest place possible. Well done to the whole team.

Our lovely friend/resident appears clean & happy at almost every visit. It's a reassurance to feel she is safe, secure and cared for.

My mother has been at Heathland House since April 2025. I have been impressed with all aspects of the home, the atmosphere, the activities, the decor, but mostly the staff. All staff are welcoming and supportive of visitors. The staff who care for my mum are attentive, professional and thoughtful, and I feel happy when I leave, knowing my mum is in safe hands. My mum's circumstances have changed markedly since April; at each stage of deterioration, the care plan has been adapted, and I am confident that Mum receives the best care.

We would like to specifically mention two staff members whose kindness and care was exceptional.

A very pleasant stay for 10 days. Very friendly, obliging staff. Different activities throughout the stay. Food excellent and requests listened to.

Thank you so much for helping me through a difficult time. I will be forever grateful for your kindness & compassion.

The staff are excellent and are responsible for making the home such a lovely place to be.

My friend of 71 years is not the easier of people to manage, and yet the staff at Heathland House find ways to encourage her to eat and dress and even be quite sociable at times! I am extremely impressed.

Further it was her birthday, and I requested a chocolate cake, with chocolate icing and more chocolate on top, (chocolate is one of the few things she will eat!) and they excelled themselves with a beautiful looking and tasting cake, some prosecco and even a gift (chocolates!!) and came in and sang happy birthday to her. It was above wonderful!

The wisdom, patience, gentleness and even tough love, when necessary, are generously dished out!

There are many choices for care homes in this area, and I visited most before choosing Heathland - what a great decision that was! A BIG thank you to all the staff who care for my friend so beautifully!

I am incredibly grateful for the outstanding care my dad receives at Heathland House. Living with dementia can be challenging, but the staff here are patient, understanding, and truly dedicated to providing the best possible support. They treat my dad with kindness, dignity, and respect, ensuring he feels safe and comfortable every day.

I can't thank the team enough for their compassion and professionalism.

This is my fifth month of living in Heathland House. Being in this care home over Christmas couldn't have gone better. The entertainment each week with singers, musicians, and a lovely school choir. Even Father Christmas came around with presents for everyone. I particularly enjoy the 'use it or lose' exercise class, and I am also learning tai chi. As I suffer from macular degeneration the management has found a blind class for me to attend every two weeks and they provide transport to and from the group. The staff are so helpful with all my needs. Cups of tea with biscuits and cake are always available. I have settled in now and it is truly my home.

Heathland House is a lovely care home, not like any other I have seen. All the staff are amazing and so caring. My dad moved to Heathland House following a 4th stroke and the death of his wife, everyone in the home could not have been nicer. He has settled in well and I can relax knowing that he is being well cared for.

A wonderful care home with first class staff and facilities.

Excellent support and welcome to assist our parents with respite and moving to permanent residence.

Heathland House has welcomed my mum with care, kindness and affection. All staff include mum in everything and I feel they have her best interests at heart. She is safe and well looked after. Thank you for all your support