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Care Home Owned by Cinnamon Care Collection in Devon

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in Devon

Only the locations & reviews in Devon for Cinnamon Care Collection are showing below.

View the details of all 24 locations (with 2008 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in Devon (1)

 - Browse 1 Care Home owned by Cinnamon Care Collection in Devon
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Watermeadow Grange
Bewick Avenue, Topsham, Exeter EX3 0FF 
9.9 54 reviews
Watermeadow Grange, Exeter, Devon
"Having recently visited my Uncle at Watermeadow Grange I was so pleased to see how happpy and well cared for he was. I cannot fault the…"   Read all 54 reviews
  • from £1,900 / week
  • 86 Rooms
Location Type Care Home

Watermeadow Grange Care Home in Topsham, offers exceptional residential, dementia and respite care in elegant, purpose-built surroundings. As part of Cinnamon Care Collection, an award-winning ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Cinnamon Care Collection Reviews in Devon (54)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.916) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Watermeadow Grange

from Emma T (Regular Volunteer) published on 30 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Being a volunteer has been a wonderful experience. I have always been made to feel so welcome and supported. Being able to sit alongside residents and staff alike has been such a joy! Thank you.
Reply from Carey O'Connor, Home Admissions Advisor at Watermeadow GrangeThank you so much, Emma, for your wonderful feedback and for the time and care you give as a volunteer with us.
We are absolutely delighted to hear how welcomed and supported you've felt during your time here. Our volunteers are such an important part of our community, and it means so much to know that you enjoy spending time with both our residents and team. Your kindness, companionship and commitment truly make a difference to daily life in our home, and we are incredibly grateful to have you as part of our extended family.
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Review of

Watermeadow Grange

from P G (Relative of Resident) published on 30 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having recently visited my Uncle at Watermeadow Grange I was so pleased to see how happpy and well cared for he was. I cannot fault the staff who were attentive at all times and nothing was too much trouble. The home is spotlessly clean and the facilities are fantastic.
Reply from Carey O'Connor, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to share your lovely feedback following your recent visit to Watermeadow Grange. We are delighted to hear how happy and well cared for your uncle is, and it's wonderful to know that our team made such a positive impression. Your kind words about the attentiveness of our staff, the cleanliness of the home, and our facilities mean a great deal to us all.
Providing a safe, comfortable, and welcoming environment where our residents feel valued and supported is at the heart of everything we do, so it's truly rewarding to hear when this is reflected in our visitors' experiences.
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Review of

Watermeadow Grange

from Kerry V (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was in Watermeadow Grange from July 2024 until his death in May 2026.
Myself & my family have been exceptionally happy with my dad's care there and how friendly and accommodating the staff have been. They have a fabulous team starting with Sam in front desk to Victoria, Deputy and Team
Leaders Gemma & Porsha plus many fabulous carers. He himself seemed very happy there and felt loved & taken care of.
I highly recommend this Home.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you so much for your heartfelt review. It means a great deal to us that your father felt happy, loved and well cared for during his time at Watermeadow Grange.
We are incredibly proud of our team, and your kind words will be shared with them all. Knowing that we were able to support both your father and your family during such an important time is the highest compliment we could receive.
Thank you for your recommendation and for trusting us with your father's care
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Review of

Watermeadow Grange

from J A (Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first time as a resident in a care home has proved to be a very positive expereince. Such excellent care and a readiness to go the extra mile to make me happy and comfortable.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review, our team always love to go the extra mile to make someone's time with us a positive one, I will certainly pass your comments onto them. We hope to see you again in the future.
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Review of

Watermeadow Grange

from F N (Wife of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has received outstanding good care and had improved immensely since admission over a year ago.The staff are all delightful and cheerful, offering a high standard of care. The room is well set up and attractive. Food is excellent and carefully presented.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your kind words. Your feedback means a lot to the whole team and we are so pleased you feel your husband is getting a high standard of care, good food and has a lovely room, we pride ourselves on all of these things.
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Review of

Watermeadow Grange

from C A (Daughter of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad is new to Watermeadow Grange but we have noticed how much happier he is here than in other residential homes he has stayed in previously for respite care.
It feels luxurious, the communal areas are delightful, clean and comfortable and honestly it feels like a lovely hotel rather than a care
home. The biggest thing for us is the peace and quiet in each room, there are no alarms going off (I believe that the care professionals have personal silent alarms where they can see if someone needs them), the atmosphere is calm and respectful and it smells great everywhere. The staff have been so helpful and kind too and really try to get to know the residents as capable people who have much to offer, which they all still do. Also they go out of their way to help people settle in and make the room feel like their own. I am so impressed by everything so far, thank you for all you do.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for such a warm review. We're delighted to hear your dad is feeling happier and settling in well. It's wonderful to know the calm atmosphere, peaceful rooms and support from our team have made a real difference. Your kind words mean a lot to everyone here.
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Review of

Watermeadow Grange

from Ali R (Granddaughter of Resident) published on 5 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Watermeadow have looked after my Nan on respite 3 times now and i am so pleased with how they care for her. It is such a lovely care home, very luxurious and the staff are very kind and friendly. My only concern is she'll not want to come home each time!
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to give us a review. Your Nan is a pleasure to look after and we look forward to seeing her again soon.
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Review of

Watermeadow Grange

from J B (Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having stayed for seven weeks earlier in the year, I enjoyed my stay so much that I decided this was going to be my home. I had a very comfortable house's in Taunton with my niece and her husband. We viewed it together, but I could see what the perfect place for me was here in Watermeadow Grange. I
couldn't be happier.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your lovely comments, its a pleasure to have you here at Watermeadow Grange and we are so pleased you feel this is the perfect place for you.
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Review of

Watermeadow Grange

from E J (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just moved into Watermeadow Grange, her welcome was so pleasant, all staff we encountered were friendly + welcoming, nothing was too much for them. mum seems to be enjoying everything in her new home. We couldn't be more pleased for her.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you so much for your kind words and we are really pleased mum is settling well, it's a pleasure to look after her. I will ensure your comments are passed on to all the team.
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Review of

Watermeadow Grange

from Anna H (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Watermeadow Grange has surpassed our expectations in all areas. The staff cannot have been more efficient, helpful, friendly and kind. The admission process for my father was excellent - everything was made simple and clear and the staff displayed empathy and kindness to our situation. My father is
very well - looked after by enthusiastic and cheerful people, with plent of activities and new friends. Thank you.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for your wonderful review, we're so pleased to hear of your positive experience and your father continues to settle very well. We will pass on your comments to the team. We look forward to seeing you soon.
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Review of

Watermeadow Grange

from J P (Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Met all expectations of care and certainly felt looked after. Would recommend it, Respite and full-time care.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to review our home, we really appreciate it and pleased to hear we met all your expectations. We hope to see you again soon.
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Review of

Watermeadow Grange

from E P (Respite Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to and accident resulting in a fractured vertebrae and horrendous pain I signed in to the home for 2 weeks care. During this time I rarely moved from my delightful room. Following a review, further care was needed, so I stayed for another 4 weeks enjoying the many activities, and in the company
of friends, we could meet in the various lounges. Most importantly, I made some new interesting friendships and hope to return to visit them. The friendly ambiance of staff and others made it a very enjoyable stay.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review and lovely comments, I will make sure I pass these on to the teams. You are very welcome to come back and visit at any time, it would be lovely to see you again.
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Review of

Watermeadow Grange

from Alexandra P (Daughter-in-law of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring home, beautiful and clean and modern.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review and positive comments, these are very much appreciated and will be passed on to the teams here at Watermeadow Grange.
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Review of

Watermeadow Grange

from Ian P (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home with great facilities and cleanliness.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review, positive feedback means a lot to all the teams at Watermeadow Grange so I will ensure this is shared with them all.
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Review of

Watermeadow Grange

from E W (Respite Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my two-week respite care enormously - nothing is too much trouble for the staff. All the staff are marvellous and I felt very privileged to be so well cared for. A great holiday.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeMany thanks for taking the time to write us a review and we're so pleased to hear you enjoyed your respite stay with us. We look forward to welcoming you back to Watermeadow Grange in the future!
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Review of

Watermeadow Grange

from Diana H (Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter chose Watermeadow Grange for a two week stay after a knee operation. The whole experience was so wonderful and I enjoyed it thoroughly. The staff were unfailingly polite, cheerful and helpful and the food fantastic. I had several visitors who were also very impressed. Keep up the good work!
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to write a review, we're so pleased you enjoyed your stay with us and will feed your comments back to the team. We look forward to seeing you again sometime soon.
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Review of

Watermeadow Grange

from A F (Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose Watermeadow Grange because of the care the staff took in visiting my home and assessing my needs beforehand. Other care homes simply offered a place on the phone. The care I received was exemplary and the patience of the staff much appreciated. The opportunity to give feedback on the menus and
food generally was welcome and the fact that suggestions were acted on valued. The range of activities is excellent. WMG is a "home from home" all wonderful. I felt safe. Thank you.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to write us a review and give such positive feedback, we're so pleased you enjoyed your stay with us and we hope you're able to pop pack in at some point and join us for a coffee, we'd love to keep in touch!! We wish you all the best!
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Review of

Watermeadow Grange

from J S (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable and well-organised family lunch to celebrate my 94th birthday. All eleven of us appreciated the food and the service.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to write us a review, we are so pleased to hear you enjoyed your birthday celebrations and glad you enjoyed the food and service. We will pass on your lovely comments to the team!
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Review of

Watermeadow Grange

from F J (Friend of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently celebrated a friends birthday at Watermeadow Grange, and I couldn't be more impressed with the experience. The staff went above and beyond by providing private facilities for the occasion, creating a warm, welcoming atmosphere that made the day truly special. The attention to detail was
evident in every aspect from the beautifully arranged space to the delicious food that was served. The presentation was restaurant quality. Special thanks to the host on the day, who was not only professional and attentive but genuinely kind and engaging. They made sure everything ran smoothly, especially the birthday guests felt celebrated and cared for. Highly recommend for anyone looking for a care home that truly treats residents like family.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to write us a review, we very much appreciate feedback and even more so when it is so positive!! We are so pleased you enjoyed your visit and in particular your friends birthday celebrations. We will be sure to pass on your wonderful comments to the host and our chef and we look forward to seeing you again here at Watermeadow Grange!
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Review of

Watermeadow Grange

from Jo D (Daughter of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but wonderful words to say about Watermeadow Grange. My father recently passed away, he was 87 with Alzheimers and went into Watermeadow Grange in July last year for full time care. He was for there for eight months, and during that time received the most loving and professional care,
the staff took the time to get to know the real him, dancing with him and changing his records regularly, as music was his thing! I cannot praise the staff enough, they were more like friends who cared for him dearly, and also cared for us (wife and daughter). At the end of his life, we will never forget the compassionate care they gave him. Watermeadow Grange is like a 5 star hotel with 5 star care. I would not hesitate to recommend.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for such a wonderful review, we will be sure to share with the team. It was our absolute pleasure to be able to care for your father and we thank you for choosing us. He was a wonderful man and is very much missed.
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Awards / Recognitions (9)

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