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Care Home Owned by Cinnamon Care Collection in Devon

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in Devon

Only the locations & reviews in Devon for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1888 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in Devon (1)

1 Care Home owned by Cinnamon Care Collection in Devon
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Watermeadow Grange

Bewick Avenue, Topsham, Exeter EX3 0FF 

9.9 46 reviews
"My mother has just moved into Watermeadow Grange, her welcome was so pleasant, all staff we encountered were friendly + welcoming, nothing…"   Read all 46 reviews
Location Type Care Home

Watermeadow Grange is a purpose built luxury care home situated in the the historic town of Topsham, Exeter. Part of the Cinnamon luxury care group, the home offers the same high standard of care and state of the art facilities that this trusted and… Read more about Watermeadow Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 86 Rooms
  • from £1,900 / week

Cinnamon Care Collection Reviews in Devon (46)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.917) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Watermeadow Grange

from E J (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just moved into Watermeadow Grange, her welcome was so pleasant, all staff we encountered were friendly + welcoming, nothing was too much for them. mum seems to be enjoying everything in her new home. We couldn't be more pleased for her.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you so much for your kind words and we are really pleased mum is settling well, it's a pleasure to look after her. I will ensure your comments are passed on to all the team.
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Review of

Watermeadow Grange

from Anna H (Daughter of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Watermeadow Grange has surpassed our expectations in all areas. The staff cannot have been more efficient, helpful, friendly and kind. The admission process for my father was excellent - everything was made simple and clear and the staff displayed empathy and kindness to our situation. My father is
very well - looked after by enthusiastic and cheerful people, with plent of activities and new friends. Thank you.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for your wonderful review, we're so pleased to hear of your positive experience and your father continues to settle very well. We will pass on your comments to the team. We look forward to seeing you soon.
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Review of

Watermeadow Grange

from J P (Resident) published on 7 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Met all expectations of care and certainly felt looked after. Would recommend it, Respite and full-time care.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to review our home, we really appreciate it and pleased to hear we met all your expectations. We hope to see you again soon.
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Review of

Watermeadow Grange

from E P (Respite Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to and accident resulting in a fractured vertebrae and horrendous pain I signed in to the home for 2 weeks care. During this time I rarely moved from my delightful room. Following a review, further care was needed, so I stayed for another 4 weeks enjoying the many activities, and in the company
of friends, we could meet in the various lounges. Most importantly, I made some new interesting friendships and hope to return to visit them. The friendly ambiance of staff and others made it a very enjoyable stay.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review and lovely comments, I will make sure I pass these on to the teams. You are very welcome to come back and visit at any time, it would be lovely to see you again.
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Review of

Watermeadow Grange

from Alexandra P (Daughter-in-law of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring home, beautiful and clean and modern.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review and positive comments, these are very much appreciated and will be passed on to the teams here at Watermeadow Grange.
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Review of

Watermeadow Grange

from Ian P (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home with great facilities and cleanliness.
Reply from Tanya Williams, Home Admissions Advisor at Watermeadow GrangeThank you for your review, positive feedback means a lot to all the teams at Watermeadow Grange so I will ensure this is shared with them all.
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Review of

Watermeadow Grange

from E W (Respite Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have enjoyed my two-week respite care enormously - nothing is too much trouble for the staff. All the staff are marvellous and I felt very privileged to be so well cared for. A great holiday.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeMany thanks for taking the time to write us a review and we're so pleased to hear you enjoyed your respite stay with us. We look forward to welcoming you back to Watermeadow Grange in the future!
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Review of

Watermeadow Grange

from Diana H (Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter chose Watermeadow Grange for a two week stay after a knee operation. The whole experience was so wonderful and I enjoyed it thoroughly. The staff were unfailingly polite, cheerful and helpful and the food fantastic. I had several visitors who were also very impressed. Keep up the good work!
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to write a review, we're so pleased you enjoyed your stay with us and will feed your comments back to the team. We look forward to seeing you again sometime soon.
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Review of

Watermeadow Grange

from A F (Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I chose Watermeadow Grange because of the care the staff took in visiting my home and assessing my needs beforehand. Other care homes simply offered a place on the phone. The care I received was exemplary and the patience of the staff much appreciated. The opportunity to give feedback on the menus and
food generally was welcome and the fact that suggestions were acted on valued. The range of activities is excellent. WMG is a "home from home" all wonderful. I felt safe. Thank you.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to write us a review and give such positive feedback, we're so pleased you enjoyed your stay with us and we hope you're able to pop pack in at some point and join us for a coffee, we'd love to keep in touch!! We wish you all the best!
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Review of

Watermeadow Grange

from J S (Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very enjoyable and well-organised family lunch to celebrate my 94th birthday. All eleven of us appreciated the food and the service.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to write us a review, we are so pleased to hear you enjoyed your birthday celebrations and glad you enjoyed the food and service. We will pass on your lovely comments to the team!
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Review of

Watermeadow Grange

from F J (Friend of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently celebrated a friends birthday at Watermeadow Grange, and I couldn't be more impressed with the experience. The staff went above and beyond by providing private facilities for the occasion, creating a warm, welcoming atmosphere that made the day truly special. The attention to detail was
evident in every aspect from the beautifully arranged space to the delicious food that was served. The presentation was restaurant quality. Special thanks to the host on the day, who was not only professional and attentive but genuinely kind and engaging. They made sure everything ran smoothly, especially the birthday guests felt celebrated and cared for. Highly recommend for anyone looking for a care home that truly treats residents like family.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for taking the time to write us a review, we very much appreciate feedback and even more so when it is so positive!! We are so pleased you enjoyed your visit and in particular your friends birthday celebrations. We will be sure to pass on your wonderful comments to the host and our chef and we look forward to seeing you again here at Watermeadow Grange!
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Review of

Watermeadow Grange

from Jo D (Daughter of Resident) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but wonderful words to say about Watermeadow Grange. My father recently passed away, he was 87 with Alzheimers and went into Watermeadow Grange in July last year for full time care. He was for there for eight months, and during that time received the most loving and professional care,
the staff took the time to get to know the real him, dancing with him and changing his records regularly, as music was his thing! I cannot praise the staff enough, they were more like friends who cared for him dearly, and also cared for us (wife and daughter). At the end of his life, we will never forget the compassionate care they gave him. Watermeadow Grange is like a 5 star hotel with 5 star care. I would not hesitate to recommend.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for such a wonderful review, we will be sure to share with the team. It was our absolute pleasure to be able to care for your father and we thank you for choosing us. He was a wonderful man and is very much missed.
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Review of

Watermeadow Grange

from L L (Daughter of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the start with Watermeadow Grange, we felt we were dealing with friends and family. We were looking for short-term respite care for my Dad who lives with us, while we went on holiday. The home admissions advisor was fantastic - and our initial visit with Dad to the home was like visiting a 5-star
hotel. I could not have left Dad in anywhere I would not have stayed myself, and honestly it felt like Watermeadow Grange was a luxury home from home. We had a lovely home visit prior to admission, where Dad's interests, routines and story were tracked. When we dropped Dad off for his 2-week stay, my husband and I joined Dad for a delicious lunch (and wine!). I honestly can say Watermeadow Grange has been absolutely amazing, and given us options to have some time together as a family, away from care-giving responsibilities. I cannot recommend Watermeadow Grange enough. The staff are amazing, the fabric luxurious, the food delicious. You can trust them to care 150 per cent with your loved one.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeWow what a truly wonderful review, thank you so much, we will pass on your comments to the team. We are so happy that you were able to enjoy some family time in the knowledge that your dad was safe and being well looked after. We look forward to welcoming him back in the future!
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Review of

Watermeadow Grange

from Peter F (Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am 95 years old and became a widow in 2017. I lived alone but early this year found that I needed more care. My family introduced me to Watermeadow Grange in March 2024 and I moved in on 21/3/2024. I can only recommend this care home as being of the highest quality and as you will see I have awarded
the highest marks to all the relevant questions. I guess each one of us would prefer to be independent but if one has to live in a care home this is the best.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for your review and what a wonderful review it is! We are delighted to hear you're so happy living at Watermeadow Grange and we too enjoy you being here with us all. We hope you enjoy many more happy years here!
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Review of

Watermeadow Grange

from M P (Resident) published on 20 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant, kind and observant.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to write a review, we're really pleased you enjoyed your stay with us and it was so positive.
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Review of

Watermeadow Grange

from John S (Son of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Watermeadow Grange has been fantastic. Mum is very happy here and thinks all the staff are very kind. She loves the accommodation and the food. Watermeadow Grange staff have been nothing but extremely helpful and keep us updated with Mum's progress.
Reply from Katherine Stephens, General Manager at Watermeadow GrangeThank you for taking the time to provide such lovely feedback. We are pleased to hear your mum is happy here and that you are kept up to date with her progress.
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Review of

Watermeadow Grange

from Sally R (Daughter of Resident) published on 15 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy indeed and the staff are excellent and nothing is too much trouble. The food is delicious and my mother is getting excellent care. We have noticed at the weekend there aren't as many staff but overall we are satisfied.
Reply from Katherine Stephens, General Manager at Watermeadow GrangeThank you for taking the time to give feedback on your experience. We are pleased to hear that your mother feels the care she receives here is excellent and that she is enjoying the food. Please be assured that our staffing levels are consistent across the whole week.
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Review of

Watermeadow Grange

from B H (Son of Resident) published on 31 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We hired the function room at Watermeadow Grange to celebrate my father's 97th birthday. The room was really well set up for this event. The manager was incredibly helpful in making sure everything went according to plan re food and drink and visitors' well-being. A good time was had by all. Much appreciated.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you so much for your lovely feedback and review of your experience. We're so pleased you all enjoyed your father's birthday celebration in our private dining facility! I will pass your comments on to the team.
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Review of

Watermeadow Grange

from L L (Friend of Resident) published on 22 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a lovely visit to Watermeadow Grange to visit my friend who is a resident there. We booked out the private dining area and had personalised service from one of the care home staff. He was very attentive and the food was delicious! Thank you to all the staff for making it such a wonderful visit.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for your lovely review, we're pleased you enjoyed our private dining facility and the delicious food on offer. I will pass on your wonderful comments to the team and we look forward to welcoming you back in the future.
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Review of

Watermeadow Grange

from Vanessa U (Friend of Resident) published on 22 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Watermeadow Grange was excellent. There is a wonderful calm ambience in the building. All of the staff I encountered were extremely calm and helpful. I have not answered two of the questions below, being activities as I have not witnessed any, also value for money because I do not know
the cost of staying at Watermeadow Grange so could not comment. However I was and am very impressed with the facility.
Reply from Selina Sapsford, Home Admissions Advisor at Watermeadow GrangeThank you for taking the time to write such a positive review and we are so pleased to hear you enjoyed your visit to our wonderful home. I will be sure to pass your comments on to the team.
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Awards / Recognitions (8)

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