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Care Home Owned by Cinnamon Care Collection in East Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in East Sussex

Only the locations & reviews in East Sussex for Cinnamon Care Collection are showing below.

View the details of all 24 locations (with 2008 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in East Sussex (1)

 - Browse 1 Care Home owned by Cinnamon Care Collection in East Sussex
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Earlsfield Court
Brooklands Road, Little Common, Bexhill-on-Sea TN39 4FQ 
9.8 102 reviews
Earlsfield Court, Bexhill-on-Sea, East Sussex
"Brilliant care home, looking after my Grandma extremely well. Excellent amenities and the friendliest staff imaginable. My Grandma seems…"   Read all 102 reviews
  • from £1,575 / week
  • 72 Rooms
Location Type Care Home

Earlsfield Court is part of the award-winning luxury care home group, Cinnamon Care Collection, proudly recognised as a carehome.co.uk Top 20 Care Home Group every year since 2018. Situated in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Cinnamon Care Collection Reviews in East Sussex (102)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.916) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Earlsfield Court

from Benedict B (Grandson of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant care home, looking after my Grandma extremely well. Excellent amenities and the friendliest staff imaginable. My Grandma seems extremely happy at Earlsfield Court and I've enjoyed visiting (as well as the free coffee!)
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for reviewing our home.
It is pleasure to care for Grandma as part of our Earlsfield Family and see you all when you visit.
I will pass on your kind words to the team.
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Review of

Earlsfield Court

from Kate O (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff here are kind, trustworthy and professional. The home is clean and managed exceptionally well. The only drawback is that WiFi and phone connection didn't work so we could not call mum to see how she was and she could not call us which left room for some anxiety. Having said that, staff are so
reassuring and attentive that all worries were easy to resolve. Activities are plentiful, food is fresh and caters for everyone's individual needs, staff are available 24hrs and the rooms have a heat sensor which was the most reassuring as it meant that falls are detected immediately. Everyone is so welcoming, there are staff everywhere, there is no room for loneliness or the feeling of being left to wait for attention if something is needed. A truly lovely place to visit, we were helped every step of the way by the lovely management team as we've never had to navigate being in such a situation.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home.
It was a pleasure to care for mum as part of our Earlsfield Family.
I will pass on you kind words to the team.
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Review of

Earlsfield Court

from J C (Wife of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care my Husband has received from staff and management has been excellent.
The staff are always smiley and call the residents by their first names and caring for them. As well as keeping the home friendly and clean.
The facilities are next to none and the food looks delicious.
Rooms are
airy and with on suite with a large window.
There is a garden and balcony's around the out side of communal rooms which is very good for the residents to get fresh air when the weather is fine.
Deputy Manager Dominic has been extremely professional and caring when I had needed to ask for his help to answer questions I may have had.
I have heard the home being referred to as a hotel as it does look like one.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home.
Its a pleasure to care for your husband as part of our Earlsfield Family.
I will of course pass your kind words onto the team.
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Review of

Earlsfield Court

from C B (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unexpectedly found ourselves needing a quick care solution for our mother. From first unbooked drop in to her moving in a few days later we couldn't fault the teams understanding and effort to make the transition as smooth as possible.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home.
We look forward to continuing to care for mum as part of our Earlsfield Family.
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Review of

Earlsfield Court

from S H (Son-in-law of Resident) published on 29 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Earlsfield court is a great place only made better by the brilliant staff.
Particular thanks to Daniel, Shima and Kevin for their help and care on moving my mother in law in. We can't recommend it highly enough.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home and your kind comments. It's a pleasure to care for your mother-in-law as part of our Earlsfield Family. I will of course pass on your comments to the team.
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Review of

Earlsfield Court

from L H (Granddaughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother recently moved into earlsfield Court from an independent flat and we can't recommend this home highly enough. What could have been a tricky transition from independence to accepting the care she needs, felt like an upgrade to her life and independence. The facilities are gorgeous, it's
like she's moved into an hotel, but the staff are the cherry on top. My mother and I were worried about handing over the reigns for her care and treatment plan, but within a week of her moving in it was clear she was in great hands. Her meds managed, her care needs met and on top of that she's socializing and enjoying life in a way she hasn't been up to in years. We cannot thank the team at earlsfield enough.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home.
Its a pleasure to care for your Grandmother and were glad you feel that the transition has improved her quality of life.
I will of course pass you feedback onto the team.
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Review of

Earlsfield Court

from Ra H (Daughter of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow! I can't rate Earlsfield Court highly enough. From our initial inquiry we have been guided through the options and process by Daniel with patience and kindness. Such an important decision led to many queries and each, question was answered thoroughly and with respect. He helped us make choices
that were right for us without pressure and with lots of help.


We are now one week on since Ma moved in and we are blown away by the sheer professionalism of the staff. So many staff, so friendly and welcoming and Ma has been helped to settle in every step of the way. It's the many small details and little luxuries that make Earlsfield Court so special. Shima the first person to greet you, knows everyone's name and offers such a warm welcome. Kevin, facilities manager, conjures up a solution to every request and Jenalyn has an encyclopedic knowledge of Ma's needs and medication already. Karen is the manager and the fact we have met her on several occasions tells you all you need to know.

Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home.
Its a pleasure to have mum as part of our Earlsfield Family and glad that you felt supported both through the initial processes and within the home.
I will of course pass on your kind words to the team.
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Review of

Earlsfield Court

from Alison B (Daughter of Resident) published on 13 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum enjoyed her stay at Earlesfield court the staff and other residents made her feel really welcome! Her room was lovely and all facilities were spot on she also enjoyed the food! She liked it so much she is coming back for another 10 days in May! Thank you to everyone involved in caring for mum!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. I'm glad to hear that mum enjoyed her stay and we look forward to welcoming her back again in May. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from Tessa H (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father went in for 1/12 Respite to recuperate post hip injury and pneumonia. He was so unwell, recovered there well, cared for and supported to a very high standard. In particular Dom & Ashleigh took exceptional care of him, going out of their way to help him. As did all the staff - a wonderful team.
Special mention to Brandon who really helped my Dad. So many more kind team members - I will leave my Dad to mention. He thoroughly enjoyed the activities and care there. Will be forever grateful. He is considering returning as a full time resident - but would request a garden room please!. .
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review the home. It was a pleasure to care for dad as part of our Earlsfield Family and we look forward to him making Earlsfield Court his new permanent home. I will pass on you kind words to the team.
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Review of

Earlsfield Court

from Elizabeth L (Friend of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting friends at Earlsfield Court almost from when you first opened. I am impressed with the staff who are very friendly and efficient - one cannot ask for more! No matter how wonderful the new building is, if you haven't got the good staff, the atmosphere is not very nice - and your
staff are wonderful - even when you meet the cleaners or maybe the chef - one always gets a smile!!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. Its a pleasure to welcome you when you visit and we look forward to seeing you again soon. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from R P (Son of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the level of friendly and caring service we've been receiving from day one. All members of staff, without exception, have been welcoming, and nothing is ever too much. The atmosphere is unlike any other care home I have visited.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. Its a pleasure to have mum as part of our Earlsfield Family.
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Review of

Earlsfield Court

from David N (Son of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed specialist dementia care and my wife and I visited many care homes. As soon as we saw Earlsfield Court we knew it was the place mum would be happy. The process in getting her there was brilliant and they interacted with mum from the outset, which is still the same a year later.


The

staff are brilliant and communicate seamlessly with residents who reside on their specialist floor and have different types of dementia, they treat all with respect in a way that they comfort them. The ethos of fun is very evident and they go to great lengths to keep residents active and engaged with each other as well as the staff. They also pamper them to make them feel special which mum loves. The entertainment programme is excellent and ranges from singers performing to children visiting to games which involve all residents. Visitors are actively encouraged to visit at any time and can also stay with their loved ones during activities if they wish. Visiting mum is actually fun.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. Its a pleasure to have mum as part of our Earlsfield Family. Thank you for your continued support. I will pass on your comments to the team.
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Review of

Earlsfield Court

from Amanda T (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful
Care Home that is more like a 5 star hotel. The staff are so friendly and caring and look after my mum very well. There is absolutely nothing I can fault with Earlsfield and would happily recommend it. It is so lovely there, I could happily move in myself!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. It's a pleasure to care for mum as part of our Earlsfield Family. We look forward to seeing you soon. I will pass on your comments to the Earlsfield Team.
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Review of

Earlsfield Court

from A D (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Earlsfield Court during Christmas week, & despite it being such a busy time, the staff were incredibly welcoming. They included her in every activity she wished to join, & the home itself looked beautiful with its festive decorations.
The whole process of moving her in was remarkably
straightforward. The administration team, particularly Anne-Marie & Daniel, were outstanding. From my very first visit when they immediately put me at ease right through to moving in day, everything was handled with care and efficiency. Paperwork was completed quickly, & thorough assessments were carried out to ensure the team could meet my mother's complex needs. Nothing was ever too much trouble.
When she arrived, there were flowers in her room & a card signed by the staff. Those small touches meant so much they made her feel like she truly belonged from the very beginning.
The staff have continued to be warm, attentive, and genuinely interested in getting to know my mother.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It is a pleasure to care for mum as part of our Earlsfield Family. I will of course pass you kind words onto the team.
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Review of

Earlsfield Court

from Jack H (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad received first class care at Earlsfield Court. The team were welcoming, friendly, kind and all went the extra mile to ensure that Dad made the challenging transition from home to Earlsfield. Dad was able to build warm and meaningful relationships with both the staff and other residents. The Earlsfield
team were very supportive to myself and my family when we came to visit Dad. I will be eternally grateful to the Earslfield team in supporting us all through a very challenging time. Dad's last moments were filled with love, care and kindness.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to support and care for dad as part of our Earlsfield Family. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from Simon L (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Earlsfield Court in late November and the whole process from the initial meeting and viewing of the home, through to taking dad to view and make the final decision, was handled in a very sensitive and professional manner.
The admission day itself was flawless; thank you.
It is hard
to praise the staff more highly from the General Manager, through to the Admissions Team and especially all the Carers who look after Mum. They always greet us with a smile and have time to talk; thank you.
As dad said (on several occasions!) should a 'bench mark' be needed for care homes, Earlsfield is it.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. It is a pleasure to care for mum as part of our Earlsfield Family, and to welcome dad and the rest of the family when you visit. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from S L (Wife of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I began my search for a suitable dementia care home for my husband with great trepidation having visited many care homes in my professional life. I had found many of them wanting. However the welcome we received from the staff at Earlsfield persuaded us that this could be the right home for my husband
for a few weeks' respite care. Despite his reluctance to stay it became obvious that the care he was receiving was far in excess of the care I could provide at home and so the decision was made for him to become a permanent resident. That was 2 years ago.Throughout his stay I have been impressed with, and grateful for, the dedication of the care staff who have tirelessly organised professional medical and pharmaceutical help when required, ensured that his personal care has been carried out even when he was reluctant to let this happen, and most importantly have communicated with me at all times. I have no hesitation in recommending Earlsfield Court Care Home for dementia care.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. It is a pleasure to care for your husband as part of our Earlsfield Family. I will of course pass your kind words onto the team.
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Review of

Earlsfield Court

from S D (Friend of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, A huge Thankyou to Daniel, Sheema. Dominic, Sam and Karen. You were so kind and helpful with James, from personal issues right down to putting his films on In the cinema for him, you all made him feel safe and comfortable.
Secondly, The home is absolutely beautiful, clean and 5 stars. Beautiful
gardens , food was plentiful ( although didn't have sausages the only day Jim fancied them ha ha) but overall you kept him safe and happy for the short time he was there. For that I am grateful after all his trauma.
A big shout out to Karen (Manager) for taking the time to play crib.
Only negative thing that Jim found was his room wasn't tidied daily. But would thoroughly recommend Earlsfield Court. Bexhill.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to care for you loved one as part of our Earlsfield Family.
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Review of

Earlsfield Court

from Carol N (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my mother's first experience of respite care and she was anxious about staying at Earlsfield Court. However she thoroughly enjoyed her stay and said the staff were very caring, attentive and respectful. She enjoyed the Bistro, lounge and the outside garden and made friends with the other residents.
Having this very positive experience has now made her happy about future stays as she remarked that it is like going on holiday to a very nice hotel!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review the home. It was a pleasure to have mum stay with us and we look forward to her returning in the future. I will pass on your feedback to the team.
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Review of

Earlsfield Court

from K B (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I walked in I was treated so well, the receptionist was so friendly and helpful (as all there are but she was my first contact)
We were in urgent need of respite care and the team bent over backwards to fit in with our limited time frame.
Earlsfield Court is a little community, the
staff are so caring and attentive. Mum has severe sight impairment and so they got her little things to help, like stickers on her door so she could find her way back to her room..
The food is amazing, the daily activities well planned, it's beautifully decorated, lovely gardens and comfortable but most importantly - safety is a top priority here.
Mum never wanted to go into residential care, this was temporary respite but she loved it so much she asked to stay, that says it all to me!
(And many visitors have said they would move in if they could )
Hats off too to the admissions team, so personable, always willing to help & they arrange great community events too
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review the home. Its a pleasure to have mum as part of our Earlsfield Family and to welcome you and your family when you visit and support our community events. I will pass on your feedback to the team.
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Awards / Recognitions (9)

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