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Care Home Owned by Cinnamon Care Collection in East Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in East Sussex

Only the locations & reviews in East Sussex for Cinnamon Care Collection are showing below.

View the details of all 24 locations (with 1919 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in East Sussex (1)

 - Browse 1 Care Home owned by Cinnamon Care Collection in East Sussex
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Earlsfield Court
Brooklands Road, Little Common, Bexhill-on-Sea TN39 4FQ 
9.8 94 reviews
Earlsfield Court, Bexhill-on-Sea, East Sussex
"I have been visiting friends at Earlsfield Court almost from when you first opened. I am impressed with the staff who are very friendly and…"   Read all 94 reviews
  • from £1,575 / week
  • 72 Rooms
Location Type Care Home

Earlsfield Court is part of the award-winning luxury care home group, Cinnamon Care Collection, proudly recognised as a carehome.co.uk Top 20 Care Home Group every year since 2018. Situated in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Cinnamon Care Collection Reviews in East Sussex (94)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.909) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Earlsfield Court

from Tessa H (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father went in for 1/12 Respite to recuperate post hip injury and pneumonia. He was so unwell, recovered there well, cared for and supported to a very high standard. In particular Dom & Ashleigh took exceptional care of him, going out of their way to help him. As did all the staff - a wonderful team.
Special mention to Brandon who really helped my Dad. So many more kind team members - I will leave my Dad to mention. He thoroughly enjoyed the activities and care there. Will be forever grateful. He is considering returning as a full time resident - but would request a garden room please!. .
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review the home. It was a pleasure to care for dad as part of our Earlsfield Family and we look forward to him making Earlsfield Court his new permanent home. I will pass on you kind words to the team.
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Review of

Earlsfield Court

from Elizabeth L (Friend of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting friends at Earlsfield Court almost from when you first opened. I am impressed with the staff who are very friendly and efficient - one cannot ask for more! No matter how wonderful the new building is, if you haven't got the good staff, the atmosphere is not very nice - and your
staff are wonderful - even when you meet the cleaners or maybe the chef - one always gets a smile!!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. Its a pleasure to welcome you when you visit and we look forward to seeing you again soon. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from R P (Son of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with the level of friendly and caring service we've been receiving from day one. All members of staff, without exception, have been welcoming, and nothing is ever too much. The atmosphere is unlike any other care home I have visited.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. Its a pleasure to have mum as part of our Earlsfield Family.
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Review of

Earlsfield Court

from David N (Son of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother needed specialist dementia care and my wife and I visited many care homes. As soon as we saw Earlsfield Court we knew it was the place mum would be happy. The process in getting her there was brilliant and they interacted with mum from the outset, which is still the same a year later.


The

staff are brilliant and communicate seamlessly with residents who reside on their specialist floor and have different types of dementia, they treat all with respect in a way that they comfort them. The ethos of fun is very evident and they go to great lengths to keep residents active and engaged with each other as well as the staff. They also pamper them to make them feel special which mum loves. The entertainment programme is excellent and ranges from singers performing to children visiting to games which involve all residents. Visitors are actively encouraged to visit at any time and can also stay with their loved ones during activities if they wish. Visiting mum is actually fun.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. Its a pleasure to have mum as part of our Earlsfield Family. Thank you for your continued support. I will pass on your comments to the team.
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Review of

Earlsfield Court

from Amanda T (Daughter of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful
Care Home that is more like a 5 star hotel. The staff are so friendly and caring and look after my mum very well. There is absolutely nothing I can fault with Earlsfield and would happily recommend it. It is so lovely there, I could happily move in myself!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. It's a pleasure to care for mum as part of our Earlsfield Family. We look forward to seeing you soon. I will pass on your comments to the Earlsfield Team.
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Review of

Earlsfield Court

from A D (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Earlsfield Court during Christmas week, & despite it being such a busy time, the staff were incredibly welcoming. They included her in every activity she wished to join, & the home itself looked beautiful with its festive decorations.
The whole process of moving her in was remarkably
straightforward. The administration team, particularly Anne-Marie & Daniel, were outstanding. From my very first visit when they immediately put me at ease right through to moving in day, everything was handled with care and efficiency. Paperwork was completed quickly, & thorough assessments were carried out to ensure the team could meet my mother's complex needs. Nothing was ever too much trouble.
When she arrived, there were flowers in her room & a card signed by the staff. Those small touches meant so much they made her feel like she truly belonged from the very beginning.
The staff have continued to be warm, attentive, and genuinely interested in getting to know my mother.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It is a pleasure to care for mum as part of our Earlsfield Family. I will of course pass you kind words onto the team.
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Review of

Earlsfield Court

from Jack H (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad received first class care at Earlsfield Court. The team were welcoming, friendly, kind and all went the extra mile to ensure that Dad made the challenging transition from home to Earlsfield. Dad was able to build warm and meaningful relationships with both the staff and other residents. The Earlsfield
team were very supportive to myself and my family when we came to visit Dad. I will be eternally grateful to the Earslfield team in supporting us all through a very challenging time. Dad's last moments were filled with love, care and kindness.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to support and care for dad as part of our Earlsfield Family. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from Simon L (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Earlsfield Court in late November and the whole process from the initial meeting and viewing of the home, through to taking dad to view and make the final decision, was handled in a very sensitive and professional manner.


The admission day itself was flawless; thank you.


It is

hard to praise the staff more highly from the General Manager, through to the Admissions Team and especially all the Carers who look after Mum. They always greet us with a smile and have time to talk; thank you.


As dad said (on several occasions!) should a 'bench mark' be needed for care homes, Earlsfield is it.

Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. It is a pleasure to care for mum as part of our Earlsfield Family, and to welcome dad and the rest of the family when you visit. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from S L (Wife of Resident) published on 31 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I began my search for a suitable dementia care home for my husband with great trepidation having visited many care homes in my professional life. I had found many of them wanting. However the welcome we received from the staff at Earlsfield persuaded us that this could be the right home for my husband
for a few weeks' respite care. Despite his reluctance to stay it became obvious that the care he was receiving was far in excess of the care I could provide at home and so the decision was made for him to become a permanent resident. That was 2 years ago.Throughout his stay I have been impressed with, and grateful for, the dedication of the care staff who have tirelessly organised professional medical and pharmaceutical help when required, ensured that his personal care has been carried out even when he was reluctant to let this happen, and most importantly have communicated with me at all times. I have no hesitation in recommending Earlsfield Court Care Home for dementia care.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review our home. It is a pleasure to care for your husband as part of our Earlsfield Family. I will of course pass your kind words onto the team.
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Review of

Earlsfield Court

from S D (Friend of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, A huge Thankyou to Daniel, Sheema. Dominic, Sam and Karen. You were so kind and helpful with James, from personal issues right down to putting his films on In the cinema for him, you all made him feel safe and comfortable.
Secondly, The home is absolutely beautiful, clean and 5 stars. Beautiful
gardens , food was plentiful ( although didn't have sausages the only day Jim fancied them ha ha) but overall you kept him safe and happy for the short time he was there. For that I am grateful after all his trauma.
A big shout out to Karen (Manager) for taking the time to play crib.
Only negative thing that Jim found was his room wasn't tidied daily. But would thoroughly recommend Earlsfield Court. Bexhill.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to care for you loved one as part of our Earlsfield Family.
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Review of

Earlsfield Court

from Carol N (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was my mother's first experience of respite care and she was anxious about staying at Earlsfield Court. However she thoroughly enjoyed her stay and said the staff were very caring, attentive and respectful. She enjoyed the Bistro, lounge and the outside garden and made friends with the other residents.
Having this very positive experience has now made her happy about future stays as she remarked that it is like going on holiday to a very nice hotel!
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review the home. It was a pleasure to have mum stay with us and we look forward to her returning in the future. I will pass on your feedback to the team.
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Review of

Earlsfield Court

from K B (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I walked in I was treated so well, the receptionist was so friendly and helpful (as all there are but she was my first contact)
We were in urgent need of respite care and the team bent over backwards to fit in with our limited time frame.
Earlsfield Court is a little community, the
staff are so caring and attentive. Mum has severe sight impairment and so they got her little things to help, like stickers on her door so she could find her way back to her room..
The food is amazing, the daily activities well planned, it's beautifully decorated, lovely gardens and comfortable but most importantly - safety is a top priority here.
Mum never wanted to go into residential care, this was temporary respite but she loved it so much she asked to stay, that says it all to me!
(And many visitors have said they would move in if they could )
Hats off too to the admissions team, so personable, always willing to help & they arrange great community events too
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review the home. Its a pleasure to have mum as part of our Earlsfield Family and to welcome you and your family when you visit and support our community events. I will pass on your feedback to the team.
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Review of

Earlsfield Court

from K G (Daughter of Resident) published on 26 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first telephone contact with Earlsfield Court Care Home, my experience was extremely positive. My viewing of the home for my relative was professional and caring. The atmosphere was very welcoming, with all the staff that I met smiling and responding positively. My relatives admission was well
managed and every care was taken to ensure that they had exactly what they needed to make their stay a positive experience. Nothing was too much trouble and the ongoing contact with me was always appropriate. I had complete trust in the team at Earlsfield Court as I know my relative did. Thank you.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home and your kind words. It was a pleasure to care for mum as part of our Earlsfield Family. Sending warmest wishes.
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Review of

Earlsfield Court

from S D (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, unfortunately only resided at Earlsfield for a month before she died. In that time, I couldn't fault the care and professionalism of all staff. In particular, her main carer. It was a shame that she was never well enough to enjoy the excellent facilities there.
She was afforded great care
and respect after she died there.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to care for mum as part of our Earlsfield Family. I will pass on your kind words to the team. Warmest Wishes.
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Review of

Earlsfield Court

from Pat C (Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been happy with the care provided at Earlsfield Court. Everyone has been so friendly, welcoming and caring. Nothing is too much trouble.
The food is excellent, rooms extremely comfortable and exceptionally clean. I have bounced back to health after my fall and have truly been very happy with
the support given. Thank you to everyone. The activities are very good too.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to have you as part of our Earlsfield Court family. We look forward to your regular visits to the home. I will of course pass your feedback onto the team.
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Review of

Earlsfield Court

from E T (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was extremely well cared for at Earlsfield Court. After a dreadful 5 days in hospital, she was assessed and within 24 hours offered a place. Her room was spacious, clean, bright and well designed. All the facilities at Earlsfield are excellent and the staff are very caring, kind and helpful. An
excellent choice of food on the menu and a choice of where to eat. The activity team are so enthusiastic and makes all the sessions fun, and really try to get everyone involved to enjoy, and make friends.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It was a pleasure to welcome mum as part of our Earlsfield Family, and we look forward to welcoming her in the future. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from D H (Brother of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, caring staff dealing with difficult, sometimes very difficult situations. Patients/customers are treated well in comfortable surroundings. Facilities and entertainment varied with outside areas, easy and pleasant to access.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review out home. It is a pleasure to care for your loved one as part of our Earlsfield Family. I will pass your comments onto the team.
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Review of

Earlsfield Court

from M M (Husband of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my wife has been a resident at Earlfield Court she has received excellent care from all the staff and never had a cause for complaint. The staff are the best I have encountered and we tried 6 other local home before choosing Earlsfield Court. Its 5 * treatment all the way.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It is a pleasure to have you and your wife when visiting as part of our Earlsfield Family. I will pass on your kind words to the team.
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Review of

Earlsfield Court

from L U (Daughter-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, caring and friendly staff. He is very well cared for. Lots of activities and interactions. Furnished to a very high standard.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you for taking the time to review our home. It is a pleasure to have you loved one as part of our Earlsfield Family. I will pass on your feedback to the team.
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Review of

Earlsfield Court

from Janet L (Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't think of anywhere I'd rather be. The garden is so peaceful. I love going for walks and seeing the daffodils blooming in the garden. The entertainment is brilliant here. With lots of different visits from singers to speakers. The food is excellent with lots of choice.
Reply from Daniel Ridgeway, Home Admissions Advisor at Earlsfield CourtThank you so much for taking the time to review the home. It is great to have you as part of our Earlsfield Court Family.
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Awards / Recognitions (9)

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