Care Homes Owned by Cinnamon Care Collection in Surrey

I stayed two weeks in Riverside, treated with kindness & respect. Staff first class, nothing is too much trouble.

We are so pleased we found Rivermede Court. What a lovely place. Staff all so friendly and helpful. Residents very well looked after and seem happy. Only one week for respite but we would 100% recommend. We would use Rivermede again for respite and full residential care without hesitation.

I have no concerns.

Mum has settled in very well and we are very happy with the care she received.

My nan has received amazing care from all the staff at Rivermede. Everyone is very attentive, always offering to help and always has a smile on their face. My nan has always been happy whenever I came to visit and all her carers interact with her - it's just so lovely. Thank you all very much - you are all amazing.

Mum had such a lovely stay and truly enjoyed every moment. The atmosphere was warm and friendly, and everything was kept spotlessly clean. The staff really went above and beyond to help her, which meant a lot to us. She made some wonderful friends while she was there and thoroughly enjoyed the food as well. As a family it was lovely to know Mum was in safe hands whilst we were away.

Cannot fault the care that Mum receives from all the team here from reception all the way to the manager. Nothing is any trouble and all the carers listen to our concerns and ensure Mum has the best care, she is very happy.

I am extremely happy with the care mum receives. She is more independent, sociable, and mobile. The staff are amazing- very friendly and have time to talk about 'loved ones' needs. I would highly recommend Rivermede.

Thank you for the love, laughs and care for dad over the last 3 years.

From my initial contact with the home I have had nothing but friendly professional help from the admissions manager and the reception tem. Every one at the home has made my mother-in-law welcome. All the staff go out of their way to be friendly and helpful. The home is more like a 4 star hotel, lovely rooms, great choice of food and always something going on. Shame not all care homes are like Rivermede Court.

I met some very nice friendly people and had a most happy time.

The team at Rivermede Court are always very welcoming and friendly. Robyn went above and beyond organizing a meeting space for mum to conduct financial planning meeting that occurred during her respite stay. Big thanks. Mum was very happy this stay and her only complaint was 1 meal was pretty horrible and wine was not always available and on a few occasions the activity diary changed but small problems compared to lovely stay. Thanks team!

I have used for respite service five times this year, and the service is always exceptional. The care is excellent, and I look forward to each visit.

Mum has been at Riverside almost 3 years now. I know she is safe, well looked after and loved by the carers. She is always treated with respect and affection. Her room is always spotless and she is always beautifully presented - her hair and nails are done here. Any concerns should I have there are dealt with quickly.The staff are all professional and I have never entered the building without a smile and greeting from the staff both carers and reception.

As a family, we cannot thank them enough for everything they did. I could not recommend this care home more highly to anyone looking for a safe, supportive, and caring environment for their loved one.

Mum is happy and that's all we can ask for. We know she is taken care of by everyone at all times.

My mother is very happy here and has now entered her 94th year. The staff are all wonderful and caring. My mother always looks great with her hair & nails freshly done! She is stimulated much more now that she is at Rivermede, with outings and activities always available. Thank you!

Although our dad did not have much time to experience the home fully, we were really appreciative of the care he received. The range of activities is excellent and the staff incredibly caring and friendly. When our dad fell ill they were extremely kind and helpful and accommodating towards us being with him and in helping to ensure that dad had the best care possible.

Mum receives excellent care at Rivermede. The carers are all lovely with herm attentive and kind. She's always well dressed, coordinated and either at the dinner table or sitting with others. The staff keep me and my brother informed with how she is doing when we visit - little things like "she drank this" or "enjoyed this", which mean a lot to us and show how much care the staff take, seeing all the residents as individuals.

Overall, Rivermede is excellent. My mother has been a resident for over 2 years, the staff are really good,m they have a fairly good retention rate, they don't use agencies unless it's really necessary and the activities are second to none. It's clean, the telephone is answered quickly every time and the reception staff are always on the ball, happy to help and cheerful. Yes it's a lot of money but it's so much better than a lot of others in this price bracket. You get what you pay for overall.