Care Homes Owned by Cinnamon Care Collection in Worcestershire

OUTSTANDING is the word I would use to describe my mum's stay at The Gables so far. The care home is spotlessly clean, beautifully decorated with stunning facilities and gardens. My mum has a beautiful room which manages to combine being functional but also feels luxurious and welcoming. The communal facilities are superb and my mum is particularly enjoying a stroll around the garden or an afternoon chat on the terrace. She is also full of praise for the super meals she is presented with three times a day which she eats with other residents in the dining room. The main strength of The Gables are the outstanding staff who work there. I am always greeted with a warm welcome whatever time I visit and the carers on my mum's floor are kind, attentive and respectful at all times. A massive "THANK YOU" to Paul who was most helpful during the process, from the first enquiry to actually settling my mum in at the home. He is a fantastic ambassador for The Gables and an absolute asset!

The team at the Gables were hugely professional throughout the time my dad stayed with them. Great consideration and compassion was afforded to making arrival arrangements, including to my mom and the whole family. This made the transition into the care home easy for all concerned. The level of care provided by the whole team at the Gables is exceptional. Thank you to everyone for the support they provided to my dad.

The Gables was brilliant for my dads 3 week respite stay. From the first contact everyone was amazing. Communication was excellent. Everyone was so professional, kind & helpful at all times even in the night. The environment is beautiful especially the gardens. Thankyou so much for having us.

After moving Mom from another care home due to serious concerns about her care, we were understandably anxious. Choosing The Gables was the best decision we could have made. From day one, we received exceptional support, kindness and reassurance. In just three weeks, Mom has become a different person calm, happy, starting to enjoy meals in the dining room, taking part in activities and beginning to make friends. The environment is exceptional, homely, clean and welcoming, with a secure outdoor area she can enjoy independently. The genuinely person-centred care is exceptional, with staff taking the time to understand the little things that matter to Mom, from her appearance to how she likes her meals. We now have complete peace of mind knowing she is safe, happy and receiving the care she deserves. Our visits are now quality time together, and for the first time in four months, I know I don't need to visit every day. Thank you to the whole team, we are so grateful!

Aprehensive start soon made welcome and began to enjoy taking part. Plenty of activities and entertainments. Visited 3 other homes before final selection, pleased I selected The Gables.

My father passed away on 1st Mat in The Gables (Michael) the carers were brilliant especially with my mum who was in the room next door. Dad had a horrible death over the last 3 weeks. The Gables team made it bearable to mum, brother Simon and Me!

The staff st the Gables are excellent at caring for the residents and making them feel welcome. My friend has been a resident on regular respite basis and she regards the Gables as her second home. I have no hesitation in recommending the Gables to anyone who needs care.

Such a shame that we have had to move mom after 3 years of being at the Gables's. Staff are lovely and caring and have looked after mom really well. Shame about the management. Be warned about fee increases that are way above the average 6.5%. 8% each year she has been there even though her care needs have not increased. When we asked for support it was non negotiable and non existent. She was just another bum in a bed.

A truely wonderful experience for both of us. From our initial contact with the admissions advisor we knew we were in safe hands. Such a caring, attentive and kind experience. Nothing was too much trouble and they treated mom with utmost dignity throughout. The carers were excellent, always kind and thoughtful. It helped me enormously to have peace of mind whilst away on holiday. I had complete and total faith that mom was being well cared for. And that was priceless!

As a family, we feel fully supported, and my mother is being cared for with warmth, respect and compassion. I would highly recommend The Gables.

Very happy with the care provided. Staff always happy and attentive. Excellent facilities really impressed.

The Gables entertainment team have been trying very hard + succeeding to engage with my father, who has dementia. Encouraging him to join in with social activities + helping him. Also, the home admission manager was very helpful when I put in a special request to enhance dad's comfort. The carers go the extra mile, persevering with day to day care under difficult circumstances.

Our Dad absolutely loves his new home! The care from staff is exceptional, the meals are fantastic, the rooms are gorgeous and kept extremely clean and the whole facility is like a 5* Hotel! The entertainment is wonderful with an extensive weekly programme for those who want to participate. Organised activities include exercise classes and singers who visit to entertain the residents. The standard is extremely high! It was our Dad's birthday yesterday and he was presented with a large Birthday Cake made by the Chefs and everyone sang Happy Birthday to him! He was made such a fuss of. No-one is ignored and everyone is encouraged to join in with group activities. We couldn't be happier with the standard of care that our Dad is receiving from everyone at The Gables.

The level of care have been consistent throughout my nan's stay at the Gables. Staff are attentive and take time to ensure my nan has been comfortable during her stay. The environment is clean and well-maintained, and the management team have been extremely welcoming and helpful with information needed to make sure my nan enjoys her stay.

I have been resident here for 6 months. During that time I have had several falls. I have always been treated with the utmost kindness and help, always very professional as well as helpful. There is a wide range of activities which vary to try to be more inclusive I never wanted to be in a care home but I'm very pleased to be at this one.

I've had a fantastic stay at The Gables and can't wait to return soon. The food, activities, care are superb. Thank you Gables.

Our loved one arrived at The Gables feeling very disorientated, anxious and distressed after a traumatic 4 months involving 4 weeks in hospital and 12 weekly in step - down, to say nothing of the trauma of a broken ankle, pneumonia (twice), several infections and ensuing anxiety and confusion - within two or three weeks The Gables care staff had nurtured and cared for her so kindly that she has blossomed.

My parents have been resident at The Gables for over two years. The staff are excellent and go above and beyond to accommodate my parents differing needs. The rooms are lovely - more like hotel accommodation - together with an interesting and varied menu. Plenty of activities are available to join if required. Not only do the staff give support to my parents but also to us as a family with a great deal of patience and humour! I would highly recommend.

This place is special. From the wonderful caring staff, to the beautiful food served to residents. My dad has recently completed a months respite and he has left today having had THE best time. The activity schedule had him singing, dancing, keeping fit, testing his brain power with quizzes etc, the list is endless. We initially attended a recent open day and was immediately impressed and knew dad had to spend time here. He settled in so quickly and every member of staff helped with this. It was an absolute joy to visit dad here and we as a family can't thank Team Gables enough. We can't wait for dad to become a permanent resident in the near future.

My mother was admitted to the Gables on 1sr of November. All the staff were very welcoming to her on our arrival, which reassured her. It was initially for respite but now it is long term. The home is very elegant and there is lot of activities going on everyday, unfortunately my mum is not able to participate in it because of her Dementia. My mum is a fussy eater, despite this the head Chef is cooking her the food she likes. Despite the language barrier staff and management are going the extra mile to give her excellent care.