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Care Home Owned by Cinnamon Care Collection in Worcestershire

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in Worcestershire

Only the locations & reviews in Worcestershire for Cinnamon Care Collection are showing below.

View the details of all 24 locations (with 2008 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in Worcestershire (1)

 - Browse 1 Care Home owned by Cinnamon Care Collection in Worcestershire
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The Gables
The Gables, Bennett Drive, Hagley, Worcester DY9 0WA 
9.9 48 reviews
The Gables, Worcester, Worcestershire
"My father passed away on 1st Mat in The Gables (Michael) the carers were brilliant especially with my mum who was in the room next door.…"   Read all 48 reviews
  • from £1,750 / week
  • 61 Rooms
Location Type Care Home

The Gables is a purpose-built luxury care home in Hagley, offering high-quality residential, dementia, respite and convalescent care. Ideally located at the roundabout of Kidderminster Road and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Cinnamon Care Collection Reviews in Worcestershire (48)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.916) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

The Gables

from Nigel W (Son of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father passed away on 1st Mat in The Gables (Michael) the carers were brilliant especially with my mum who was in the room next door. Dad had a horrible death over the last 3 weeks. The Gables team made it bearable to mum, brother Simon and Me!
Reply from Paul Turvey, Home Admissions Advisor at The GablesThank you so much for taking the time to leave such a kind review Nigel.
On behalf of everyone at The Gables, please accept our sincere condolences on the loss of your Father, Michael.
We know how difficult those final weeks were for both Michael and your family, so it means a great deal to hear that our team were able to provide comfort and support to your Mum, Simon and yourself during this time.
I will ensure your lovely comments are shared with the team, who will be touched by your kind words.
Thank you for allowing us to care for Michael. Our thoughts remain with all of you.
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Review of

The Gables

from Lyndon W (Friend of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff st the Gables are excellent at caring for the residents and making them feel welcome. My friend has been a resident on regular respite basis and she regards the Gables as her second home. I have no hesitation in recommending the Gables to anyone who needs care.
Reply from Paul Turvey, Home Admissions Advisor at The GablesThank you for taking the time to leave such a kind review Lyndon.
We are delighted to hear that your friend enjoys her short stays with us and that she regards The Gables as her second home. Creating a warm, welcoming and comfortable environment where residents feel safe, valued and supported is at the heart of everything we do, so your comments mean a great deal to us.
I will be sure to share your lovely feedback with the team, who work incredibly hard to provide the highest standards of care and support to all of our residents.
Thank you once again for your recommendation and kind words.
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Review of

The Gables

from Abby H (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Such a shame that we have had to move mom after 3 years of being at the Gables's. Staff are lovely and caring and have looked after mom really well. Shame about the management. Be warned about fee increases that are way above the average 6.5%. 8% each year she has been there even though her care needs
have not increased. When we asked for support it was non negotiable and non existent. She was just another bum in a bed.
Reply from Paul Turvey, Home Admissions Advisor at The GablesHi Abby - thank you for your feedback.

We are sorry to read that your experience ended this way, particularly after three years with us and your kind words about our care team. It means a great deal that you recognised the warmth and dedication of our staff.

We understand your concerns regarding fee increases. Like many care providers, we have faced significant rises in operating costs in recent years, including wages, utilities, food and essential supplies. Any fee adjustments are carefully considered and are made to ensure we can continue to provide high-quality care, safe staffing levels and a comfortable environment for residents.

We are disappointed to hear that you felt unsupported and that communication did not meet your expectations. This is certainly not the experience we aim to provide, nor does it reflect our values.

We thank you for entrusting us with your mother's care over the past three years and wish her every happiness in her new home.
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Review of

The Gables

from Julie J (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A truely wonderful experience for both of us. From our initial contact with the admissions advisor we knew we were in safe hands. Such a caring, attentive and kind experience. Nothing was too much trouble and they treated mom with utmost dignity throughout. The carers were excellent, always kind and
thoughtful. It helped me enormously to have peace of mind whilst away on holiday. I had complete and total faith that mom was being well cared for. And that was priceless!
Reply from Paul Turvey, Home Admissions Advisor at The GablesThank you so much for your kind words Julie.
It means a great deal to the whole team to hear that both you and your Mum had such a positive experience with us. We are so pleased that we were able to provide you with peace of mind whilst you were away, as we understand just how important that is for families.
Your comments about the care, kindness and dignity shown towards Mum will mean so much to our team, who work incredibly hard to ensure every resident feels safe, valued and well cared for.
Thank you once again for taking the time to share your experience, and for placing your trust in us. We wish you and Mum all the very best.
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Review of

The Gables

from R S (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Gables provides outstanding care. The staff are efficient, kind and genuinely interested in both residents and their families, which creates real reassurance and trust.
The home itself is beautiful - purpose-built, extremely comfortable and finished to a very high standard. The décor and surroundings
are calm, welcoming and clearly designed with residents' comfort and dignity in mind.
Having experienced other care homes over the years, I can say with confidence that this is the best care home I have ever seen. In the current market, it also represents excellent value for money given the quality of care, environment and professionalism throughout.
As a family, we feel fully supported, and my mother is being cared for with warmth, respect and compassion. I would highly recommend The Gables.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your kind and generous feedback. We're delighted to hear that your mother was cared for with warmth, respect, and compassion, and that your family felt supported and reassured. Your recommendation means a great deal to us, and we will be sure to share your comments with the team.
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Review of

The Gables

from Beverley S (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided. Staff always happy and attentive. Excellent facilities really impressed.
Reply from James Skelding, Home Admissions Advisor at The GablesWe are delighted to hear that you are very happy with the care provided and that our staff have been consistently happy and attentive. Your comments about our facilities are also greatly appreciated, and we are pleased to know they have made a positive impression.
Thank you for taking the time to share your experience. Your feedback means a great deal to the whole team.
Kind regards,
The Gables Team
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Review of

The Gables

from Susan J (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Gables entertainment team have been trying very hard + succeeding to engage with my father, who has dementia. Encouraging him to join in with social activities + helping him. Also, the home admission manager was very helpful when I put in a special request to enhance dad's comfort. The carers go
the extra mile, persevering with day to day care under difficult circumstances.
Reply from James Skelding, Home Admissions Advisor at The GablesWe are delighted to hear that our entertainment team have been able to engage with your father and support him in participating in social activities. It is always our aim to promote inclusion, dignity, and wellbeing for our residents, particularly those living with dementia.
We are extremely grateful for your recognition of our carers, who work tirelessly and compassionately to provide high-quality care, even in challenging circumstances.
Thank you again for your feedback-it means a great deal to the whole team. Please do not hesitate to contact us if there is anything further we can do to support you or your father.
Kind regards,
The Gables Team
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Review of

The Gables

from Tracey M (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad absolutely loves his new home! The care from staff is exceptional, the meals are fantastic, the rooms are gorgeous and kept extremely clean and the whole facility is like a 5* Hotel! The entertainment is wonderful with an extensive weekly programme for those who want to participate. Organised
activities include exercise classes and singers who visit to entertain the residents. The standard is extremely high! It was our Dad's birthday yesterday and he was presented with a large Birthday Cake made by the Chefs and everyone sang Happy Birthday to him! He was made such a fuss of. No-one is ignored and everyone is encouraged to join in with group activities. We couldn't be happier with the standard of care that our Dad is receiving from everyone at The Gables.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your wonderful review. We're delighted to hear how much your dad is enjoying life at The Gables and that our care, activities, and facilities have made him feel so at home. It's great to know his birthday celebration was special, and we truly appreciate your kind words about our team.
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Review of

The Gables

from S P (Granddaughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care have been consistent throughout my nan's stay at the Gables. Staff are attentive and take time to ensure my nan has been comfortable during her stay. The environment is clean and well-maintained, and the management team have been extremely welcoming and helpful with information needed
to make sure my nan enjoys her stay.
Reply from James Skelding, Home Admissions Advisor at The GablesThanks for your feedback. We're really happy that your Nan had a great stay at The Gables
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Review of

The Gables

from Margaret D (Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been resident here for 6 months. During that time I have had several falls. I have always been treated with the utmost kindness and help, always very professional as well as helpful. There is a wide range of activities which vary to try to be more inclusive I never wanted to be in a care home
but I'm very pleased to be at this one.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for sharing your experience. We're truly grateful for your kind words and are so pleased to hear that you feel supported, respected, and well cared for during your time with us. Our team is committed to providing compassionate, professional care, and it's heartening to know that this has made a positive difference for you. We also appreciate your recognition of our activity program - we strive to create inclusive opportunities for everyone. It means a lot to us that you feel pleased to be here. We're lucky to have you as part of our community.
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Review of

The Gables

from T J (Respite Resident) assisted by family/friend published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've had a fantastic stay at The Gables and can't wait to return soon. The food, activities, care are superb. Thank you Gables.
Reply from James Skelding, Home Admissions Advisor at The GablesWe're so glad you had an enjoyable stay at The Gables.
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Review of

The Gables

from J H (Daughter-in-law of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our loved one arrived at The Gables feeling very disorientated, anxious and distressed after a traumatic 4 months involving 4 weeks in hospital and 12 weekly in step - down, to say nothing of the trauma of a broken ankle, pneumonia (twice), several infections and ensuing anxiety and confusion - within
two or three weeks The Gables care staff had nurtured and cared for her so kindly that she has blossomed.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your heartfelt feedback. We are truly touched by your words and deeply grateful for the trust you placed in us during such a challenging time for your loved one. It's always our goal to provide not just professional care, but warmth, dignity, and emotional support to every resident. To hear that she has begun to blossom again means everything to our team. We will be sure to share your kind comments with the staff who cared for her-they will be uplifted to know the positive impact they've made. Thank you again for taking the time to share your experience.
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Review of

The Gables

from Caroline C (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been resident at The Gables for over two years. The staff are excellent and go above and beyond to accommodate my parents differing needs. The rooms are lovely - more like hotel accommodation - together with an interesting and varied menu. Plenty of activities are available to join
if required. Not only do the staff give support to my parents but also to us as a family with a great deal of patience and humour! I would highly recommend.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your parents have felt so well cared for during their time at The Gables. Our team works hard to provide a supportive, comfortable, and engaging environment for all our residents-and it's wonderful to know that their efforts are making a real difference. It's especially heartening to hear that you've felt supported as a family as well.
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Review of

The Gables

from L B (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is special. From the wonderful caring staff, to the beautiful food served to residents. My dad has recently completed a months respite and he has left today having had THE best time. The activity schedule had him singing, dancing, keeping fit, testing his brain power with quizzes etc, the
list is endless. We initially attended a recent open day and was immediately impressed and knew dad had to spend time here. He settled in so quickly and every member of staff helped with this. It was an absolute joy to visit dad here and we as a family can't thank Team Gables enough. We can't wait for dad to become a permanent resident in the near future.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your kind and heartfelt words. It truly means the world to us to hear that your dad had such a positive experience during his respite stay at The Gables. We're delighted he enjoyed the activities, meals, and the company of both our staff and residents. It's always our goal to create a welcoming and engaging environment where every individual feels at home, and we're so pleased he settled in quickly and made the most of his time with us. We'll be sure to share your lovely feedback with the whole team-they'll be thrilled to hear it. We look forward to welcoming your dad back as a permanent resident in the near future. Thank you again for your trust and support.
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Review of

The Gables

from S S (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to the Gables on 1sr of November. All the staff were very welcoming to her on our arrival, which reassured her. It was initially for respite but now it is long term. The home is very elegant and there is lot of activities going on everyday, unfortunately my mum is not able to
participate in it because of her Dementia. My mum is a fussy eater, despite this the head Chef is cooking her the food she likes. Despite the language barrier staff and management are going the extra mile to give her excellent care.
Reply from James Skelding, Home Admissions Advisor at The GablesThankyou for your feedback. It's great to see your mother enjoying her food.
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Review of

The Gables

from J W (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Gables is a care home like no other. Our mum has been there since January after she fell. It is a huge decision to move into a care home, but the warmth, love and care shown to the residents is unparalleled.


The rooms are beautiful, clean and comfortable. The community spaces are welcoming.

But what makes the Gables outstanding is its staff.


Everyone you meet takes the time to look after the whole Gables family. There are daily activities, great food, a happy hour and trips out. And amazing care shown when residents need a bit of extra help or taking to hospital. Overall, there is a great sense of fun and joy in life.


Thank you all for the fantastic job you do xx

Reply from James Skelding, Home Admissions Advisor at The GablesIt's great to see that your mum is enjoying her time here at The Gables. Thankyou for your lovely comments.
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Review of

The Gables

from M W (Respite Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was what I needed while my daughter had a break.
I enjoyed the comradery and the staff lovely, will probably go back when needed.
Reply from James Skelding, Home Admissions Advisor at The GablesWe're really happy that you had an enjoyable time at The Gables and look forward to seeing you again soon.
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Review of

The Gables

from Louise C (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at The Gables for 3 months. During her time there she was treated with the utmost respect and compassion. Her care and also the support our family were given, was exceptional. The staff are all extremely dedicated and caring. The home is like walking into a 5-star hotel. The
3-course lunch and evening meals were nutritious and well-presented. Thank you The Gables!
Reply from James Skelding, Home Admissions Advisor at The GablesWe are so pleased that your experience of The Gables was such a positive one. The whole team appreciate your comments. Thank you.
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Review of

The Gables

from Deborah M (Stepdaughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't believe my stepmother-in-law has only been at The Gables for one week. On arrival, she was furious with us for "dumping her there". Just one week later she has friends, is participating in activities, and is really content.
The staff are all lovely, and caring towards our family as well as
their residents. The beautiful environment makes it a pleasure to visit too.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your lovely feedback. Its great to see your loved one settle in so well and start making new friends.
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Review of

The Gables

from Jill G (Partner of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband who has both cognitive and physical issues has stayed at The Gables and its sister home Parkfield Grange several times over the last three years.
I believe that it is exceptional in terms of environment and services.
The onsite management team are kind, and care. They set and deliver
the values.
The meals are nutritious; the care staff who have been there since it opened are caring, proactive and responsive. Some of their newer recruits need to grow into their role; some empathy training maybe.
I have visited other nearby care homes and none come anywhere close!
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your lovely feedback. We appreciate your comments and I'm sure that the newer members of the team will grow in to their roles.
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Awards / Recognitions (9)

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