The Gables

Bennett Drive, Hagley, Stourbridge DY9 0WA
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9.9 45 Reviews
  • The Gables, Stourbridge
The Gables is a luxury care home in Hagley, Worcestershire, offering residential and dementia care. They also offer convalescence and respite care.

Situated at the roundabout of Kidderminster Road and Stourbridge Road, close to Hagley village, The Gables is a luxury care home by Cinnamon Care Collection. Cinnamon Care Collection has been recognised as a Top 20 Most Recommended Care Home Group by carehome.co.uk since 2018.

This exclusive home provides residential, dementia and respite care within a wonderful environment with facilities and services designed around residents' desires. The accommodation includes 53 fully furnished en-suite rooms plus 4 one-bedroom care suites. The care suites include an en-suite bedroom, lounge and kitchenette and are ideal for couples or individuals who are looking for greater independence and space.

All Cinnamon care teams undergo regular training and spend time understanding residents' needs and wishes. Team members have the latest Person Centred Software which is updated via handsets meaning accessing and recording care records are instant.

The specially designed dementia community has been thoughtfully created with sensory and reminiscence areas to enhance residents' lives. The events and activities team spend time learning about a person's life and tailor events to suit their needs.

The home is split into a number of smaller communities each with their own lounges and dining rooms. The chefs provide a sumptuous menu creating attractively presented and delicious dishes using the best fresh produce.

Facilities are unrivalled and include a private dining room available for family celebrations, café-bar, cinema, hair and beauty salon, spa bathrooms, landscaped gardens, reception as well as a vehicle for outings to local places of interest.

Care Provided by The Gables

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Fees are dependent on care needs and room chosen. Fees inclusive of care, room, all meals, snacks and drinks, activities, housekeeping and laundry, telephone (inclusive of local calls).

Contact The Gables to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Gables to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Donna Moore (Associate General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (53)
  • Couples/Companion Rooms with Ensuite Wet Room (4)
9.9

The Gables has a Review Score of 9.9 (9.911) out of 10, based on 24 reviews in the last 2 years.
Over all time The Gables has 45 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Gables
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Total of 45, showing 1-20
Review from R S (Son of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Gables provides outstanding care. The staff are efficient, kind and genuinely interested in both residents and their families, which creates real reassurance and trust.
The home itself is beautiful - purpose-built, extremely comfortable and finished to a very high standard. The décor and surroundings
are calm, welcoming and clearly designed with residents' comfort and dignity in mind.
Having experienced other care homes over the years, I can say with confidence that this is the best care home I have ever seen. In the current market, it also represents excellent value for money given the quality of care, environment and professionalism throughout.
As a family, we feel fully supported, and my mother is being cared for with warmth, respect and compassion. I would highly recommend The Gables.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your kind and generous feedback. We're delighted to hear that your mother was cared for with warmth, respect, and compassion, and that your family felt supported and reassured. Your recommendation means a great deal to us, and we will be sure to share your comments with the team.
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Review from Beverley S (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care provided. Staff always happy and attentive. Excellent facilities really impressed.
Reply from James Skelding, Home Admissions Advisor at The GablesWe are delighted to hear that you are very happy with the care provided and that our staff have been consistently happy and attentive. Your comments about our facilities are also greatly appreciated, and we are pleased to know they have made a positive impression.
Thank you for taking the time to share your experience. Your feedback means a great deal to the whole team.
Kind regards,
The Gables Team
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Review from Susan J (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Gables entertainment team have been trying very hard + succeeding to engage with my father, who has dementia. Encouraging him to join in with social activities + helping him. Also, the home admission manager was very helpful when I put in a special request to enhance dad's comfort. The carers go
the extra mile, persevering with day to day care under difficult circumstances.
Reply from James Skelding, Home Admissions Advisor at The GablesWe are delighted to hear that our entertainment team have been able to engage with your father and support him in participating in social activities. It is always our aim to promote inclusion, dignity, and wellbeing for our residents, particularly those living with dementia.
We are extremely grateful for your recognition of our carers, who work tirelessly and compassionately to provide high-quality care, even in challenging circumstances.
Thank you again for your feedback-it means a great deal to the whole team. Please do not hesitate to contact us if there is anything further we can do to support you or your father.
Kind regards,
The Gables Team
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Review from Tracey M (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Dad absolutely loves his new home! The care from staff is exceptional, the meals are fantastic, the rooms are gorgeous and kept extremely clean and the whole facility is like a 5* Hotel! The entertainment is wonderful with an extensive weekly programme for those who want to participate. Organised
activities include exercise classes and singers who visit to entertain the residents. The standard is extremely high! It was our Dad's birthday yesterday and he was presented with a large Birthday Cake made by the Chefs and everyone sang Happy Birthday to him! He was made such a fuss of. No-one is ignored and everyone is encouraged to join in with group activities. We couldn't be happier with the standard of care that our Dad is receiving from everyone at The Gables.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your wonderful review. We're delighted to hear how much your dad is enjoying life at The Gables and that our care, activities, and facilities have made him feel so at home. It's great to know his birthday celebration was special, and we truly appreciate your kind words about our team.
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Review from S P (Granddaughter of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care have been consistent throughout my nan's stay at the Gables. Staff are attentive and take time to ensure my nan has been comfortable during her stay. The environment is clean and well-maintained, and the management team have been extremely welcoming and helpful with information needed
to make sure my nan enjoys her stay.
Reply from James Skelding, Home Admissions Advisor at The GablesThanks for your feedback. We're really happy that your Nan had a great stay at The Gables
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Review from Margaret D (Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been resident here for 6 months. During that time I have had several falls. I have always been treated with the utmost kindness and help, always very professional as well as helpful. There is a wide range of activities which vary to try to be more inclusive I never wanted to be in a care home
but I'm very pleased to be at this one.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for sharing your experience. We're truly grateful for your kind words and are so pleased to hear that you feel supported, respected, and well cared for during your time with us. Our team is committed to providing compassionate, professional care, and it's heartening to know that this has made a positive difference for you. We also appreciate your recognition of our activity program - we strive to create inclusive opportunities for everyone. It means a lot to us that you feel pleased to be here. We're lucky to have you as part of our community.
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Review from T J (Respite Resident) assisted by family/friend published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've had a fantastic stay at The Gables and can't wait to return soon. The food, activities, care are superb. Thank you Gables.
Reply from James Skelding, Home Admissions Advisor at The GablesWe're so glad you had an enjoyable stay at The Gables.
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Review from J H (Daughter-in-law of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our loved one arrived at The Gables feeling very disorientated, anxious and distressed after a traumatic 4 months involving 4 weeks in hospital and 12 weekly in step - down, to say nothing of the trauma of a broken ankle, pneumonia (twice), several infections and ensuing anxiety and confusion - within
two or three weeks The Gables care staff had nurtured and cared for her so kindly that she has blossomed.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your heartfelt feedback. We are truly touched by your words and deeply grateful for the trust you placed in us during such a challenging time for your loved one. It's always our goal to provide not just professional care, but warmth, dignity, and emotional support to every resident. To hear that she has begun to blossom again means everything to our team. We will be sure to share your kind comments with the staff who cared for her-they will be uplifted to know the positive impact they've made. Thank you again for taking the time to share your experience.
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Review from Caroline C (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been resident at The Gables for over two years. The staff are excellent and go above and beyond to accommodate my parents differing needs. The rooms are lovely - more like hotel accommodation - together with an interesting and varied menu. Plenty of activities are available to join
if required. Not only do the staff give support to my parents but also to us as a family with a great deal of patience and humour! I would highly recommend.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your parents have felt so well cared for during their time at The Gables. Our team works hard to provide a supportive, comfortable, and engaging environment for all our residents-and it's wonderful to know that their efforts are making a real difference. It's especially heartening to hear that you've felt supported as a family as well.
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Review from L B (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is special. From the wonderful caring staff, to the beautiful food served to residents. My dad has recently completed a months respite and he has left today having had THE best time. The activity schedule had him singing, dancing, keeping fit, testing his brain power with quizzes etc, the
list is endless. We initially attended a recent open day and was immediately impressed and knew dad had to spend time here. He settled in so quickly and every member of staff helped with this. It was an absolute joy to visit dad here and we as a family can't thank Team Gables enough. We can't wait for dad to become a permanent resident in the near future.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your kind and heartfelt words. It truly means the world to us to hear that your dad had such a positive experience during his respite stay at The Gables. We're delighted he enjoyed the activities, meals, and the company of both our staff and residents. It's always our goal to create a welcoming and engaging environment where every individual feels at home, and we're so pleased he settled in quickly and made the most of his time with us. We'll be sure to share your lovely feedback with the whole team-they'll be thrilled to hear it. We look forward to welcoming your dad back as a permanent resident in the near future. Thank you again for your trust and support.
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Review from S S (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to the Gables on 1sr of November. All the staff were very welcoming to her on our arrival, which reassured her. It was initially for respite but now it is long term. The home is very elegant and there is lot of activities going on everyday, unfortunately my mum is not able to
participate in it because of her Dementia. My mum is a fussy eater, despite this the head Chef is cooking her the food she likes. Despite the language barrier staff and management are going the extra mile to give her excellent care.
Reply from James Skelding, Home Admissions Advisor at The GablesThankyou for your feedback. It's great to see your mother enjoying her food.
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Review from J W (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Gables is a care home like no other. Our mum has been there since January after she fell. It is a huge decision to move into a care home, but the warmth, love and care shown to the residents is unparalleled.


The rooms are beautiful, clean and comfortable. The community spaces are welcoming.

But what makes the Gables outstanding is its staff.


Everyone you meet takes the time to look after the whole Gables family. There are daily activities, great food, a happy hour and trips out. And amazing care shown when residents need a bit of extra help or taking to hospital. Overall, there is a great sense of fun and joy in life.


Thank you all for the fantastic job you do xx

Reply from James Skelding, Home Admissions Advisor at The GablesIt's great to see that your mum is enjoying her time here at The Gables. Thankyou for your lovely comments.
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Review from M W (Respite Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was what I needed while my daughter had a break.
I enjoyed the comradery and the staff lovely, will probably go back when needed.
Reply from James Skelding, Home Admissions Advisor at The GablesWe're really happy that you had an enjoyable time at The Gables and look forward to seeing you again soon.
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Review from Louise C (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at The Gables for 3 months. During her time there she was treated with the utmost respect and compassion. Her care and also the support our family were given, was exceptional. The staff are all extremely dedicated and caring. The home is like walking into a 5-star hotel. The
3-course lunch and evening meals were nutritious and well-presented. Thank you The Gables!
Reply from James Skelding, Home Admissions Advisor at The GablesWe are so pleased that your experience of The Gables was such a positive one. The whole team appreciate your comments. Thank you.
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Review from Deborah M (Stepdaughter of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't believe my stepmother-in-law has only been at The Gables for one week. On arrival, she was furious with us for "dumping her there". Just one week later she has friends, is participating in activities, and is really content.
The staff are all lovely, and caring towards our family as well as
their residents. The beautiful environment makes it a pleasure to visit too.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your lovely feedback. Its great to see your loved one settle in so well and start making new friends.
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Review from Jill G (Partner of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband who has both cognitive and physical issues has stayed at The Gables and its sister home Parkfield Grange several times over the last three years.
I believe that it is exceptional in terms of environment and services.
The onsite management team are kind, and care. They set and deliver
the values.
The meals are nutritious; the care staff who have been there since it opened are caring, proactive and responsive. Some of their newer recruits need to grow into their role; some empathy training maybe.
I have visited other nearby care homes and none come anywhere close!
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your lovely feedback. We appreciate your comments and I'm sure that the newer members of the team will grow in to their roles.
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Review from S S (Son of Resident) published on 27 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had looked at several care homes in the area for my mother. Have to say as this was our first time of having to do this we found it quite depressing until we visited The Gables. From the moment we walked in you felt this was something different, something special, we were not disappointed. Friendly,
professional staff no signs of panic, a nice welcoming calm environment which is exactly what we wanted for Mom. First class care and facilities, it's a shame that not all persons needing care have the funds to be able to stay in a superb place like this. We would like to thank all the staff we have met for making my mother's transition stress-free and very welcoming. Keep up the good work.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for your review of The Gables. It means a great deal to all of the team. We are all so pleased that your experience has been so positive.
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Review from S W (Daughter of Resident) published on 21 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you all for caring for our dad with such kindness, dignity and professionalism. Dad is going to miss you all. During Dad's stay his confidence has grown and his walking ability is amazing! Thank you all.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for taking the time to leave such lovely feedback. It's great to see your father's confidence and mobility improve during his stay with us.
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Review from Christine G (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Gables go above and beyond. The care my mom receives is fabulous. She is bedridden but never feels lonely as the staff constantly check on her. They made her birthday so special with balloons, streamers and a beautiful cake in her room. As relatives, the visits are lovely, we are made very welcome.
Everyone is friendly and the place is spotless.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you so much for your review. Your comments mean a lot to everyone at The Gables.
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Review from D P (Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I arrived at The Gables on Friday 31st May 2024, for a week after signing myself in for post-op care following a hysterectomy on 29th May taking the burden away from my family.
What can I say? The care, not that I required much care, was second to none. I actually needed rest, of which I got plenty
but there were activities should I want to participate. All the staff were helpful, discreet and caring. After staying for a week I felt so comfortable I decided to stay an extra four nights.
Reply from James Skelding, Home Admissions Advisor at The GablesThank you for taking the time to leave such positive feedback. The whole team really appreciate your comments and we're glad your stay at The Gables was so comfortable.
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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for The Gables is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.911 for The Gables is calculated as follows: ( (260 Excellents x 5) + (19 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 282 Ratings = 4.911
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Gables is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (6)

Mark

Mark Shockledge

Job Title: Operations Manager

I am passionate about providing the highest standards of care and support to the people who choose to live with us, and ensuring that my team operate at the same level. It is a real privilege to care for your loved one, and my whole purpose is to ensure that we aim to be the best at what we provide.


My Experience
I count myself fortunate to have gained so much valuable experience. My career in care started many years ago at the age of 16. By profession, I am a qualified Social Worker and have managed a wide range of community services, as well as residential and nursing homes. This role means I have worked with older people, people with a learning difficulty, people living with dementia and supporting people who are at the end of their life.


In my last role with Cinnamon Care Collection, my care home was rated Outstanding by the Care Quality Commission, of which I am immensely proud. Throughout my career, I have met, cared for, and worked with some amazing people who have taught me so much.


About Me
My family and friends will say I am a bit of a workaholic, highly competitive and a perfectionist who won’t take second best in anything.


My family live in the North, so travelling to see them and my grandson is always a priority.


In my spare time, I enjoy reading, theatre and walking my two dogs.

Amy

Amy Morgan- Lees

Job Title: Deputy Manager Joined: 2021

WHAT I DO: In my role as Deputy Manager, I have a duty to support both the General and Care Services Manager in setting the standards for the home. I also work closely alongside the Senior Carers and Care Team out on the floor to ensure there is excellence in resident care. I pride myself on being a visual manager, and my top goal is to achieve Outstanding care for our residents with the support and dedication of our fabulous care team. I take great pride in bedding the company's Visions and Values and always remind the team it’s important to make a difference. Since being at Parkfield Grange, I have developed strong professional bonds and relationships with both our residents and their families, and I like to consider myself the first port of call if they ever need any support or of the pay want to discuss any concerns they may have. I also need to ensure that the home meets the Essential Standards of Quality and Safety, the requirements of CQC and the company's own Aims and Objectives. Part of my role is to also provide the team with training, and I am fortunate to also hold the position of the home's Train the Trainer in Moving and Handling and PCS Training.


MY EXPERIENCE: I have worked in the care industry since leaving college in 2006 after gaining my qualifications in Health and Social Care. I was very fortunate to pass to go on to study at University and got offered a place to study Midwifery. However, I thought, why not have a year or two out and gain some real hands-on experience first to see what the world has to offer? I then went and got my first job in a care home at 18 years old as a care assistant and instantly fell in love with what this career had to offe,r and never looked back. I started my career as a Care Assistant and then over the years progressed to a Senior Carer, Team Leader, Deputy Manager, and I was also very fortunate to hold the position of Acting Care Manager in one of the homes I worked at. Over the years, I have gained all the relevant qualifications needed to enable me to fulfil my roles, this being my NVQ2 and 3 and Level 5 Diploma in Management. I have worked for Cinnamon Care for almost 5 years, originally working at Burcot Lodge until I transferred to Parkfield Grange in May 2021.


ABOUT ME: My name is Amy, and I am the Deputy Care Services Manager here at The Gables Care Home. I am married and have a teenage daughter, and when I am not at work, I enjoy nothing more than spending quality time with my little family. When I was younger, I used to be an experienced horse rider and competed in many shows across the county but I gave this up when I went to college. However, recently, my daughter has taken an interest in horse riding, so I have taken the plunge after all these years and got back in the saddle, and we both have riding lessons each week. I also enjoy travelling to different countries and learning about different cultures, and am in my element on a girls' day out, clothes shopping.

James

James Skelding

Job Title: Home Admissions Advisor Joined: 2023

WHAT I DO: I am the Home Admissions Advisor at The Gables Care Home and joined the team in July 2023. My role within the home is to guide families on their journey into residential care, to work with the community and to showcase our beautiful home.


MY EXPERIENCE: I have recently moved into this role having been an estate agent for nearly twenty years. My time spent helping people to move home has given me a good understanding of how important finding the right place to call home is. My move into the residential care sector comes from personal experience with moving a close family member into care, which gives me a level of empathy and understanding.


ABOUT ME: Outside of work, I am a husband and dad to five wonderful children and a cocker spaniel called Max. In what very little free time I have left, I enjoy paddle boarding and going to the gym.

Dwight

Dwight Clayton

Job Title: Head Chef Joined: 2024

What I Do
I am the Head Chef at The Gables, where I manage and lead a team of six. I design seasonal menus centred around fresh, high-quality produce, allowing me to tailor dishes to our residents’ individual needs and preferences. Getting to know our residents is a key part of my role, as I believe great food plays a huge part in making their time with us relaxing, enjoyable, and memorable. My aim is for dining at The Gables to be one of the true highlights of their day.


My Experience
Cheffing has been a lifelong career for me. I trained in France, Italy, and Texas, and have worked in Michelin-listed restaurants as well as hotels across Cornwall and the Cotswolds. I have a particular passion for patisserie and have been fortunate to receive several accolades for my cooking over the years.


About Me
I grew up in and around Worcester in a traditional family. My mother, who was from the Black Country, taught me my first recipes — many of which I still use today. I have two daughters who are now becoming accomplished cooks themselves, and I enjoy passing down the knowledge and love of food that was shared with me.

Nicola

Nicola Bissett

Job Title: Head Housekeeper

What do I do:
My role at The Gables as Head Housekeeper is to ensure my brilliant team of housekeepers and I maintain immaculate high standards throughout the home. We make sure all the communal areas and, of course, residents' rooms and suites are kept beautiful as well as looking after their laundry. I feel very privileged to be able to work with such a fantastic team and in such a luxurious home and enjoy interacting with our residents every day.


My experience:
I have worked in care for 4 years, and for over 2 years as a Head Housekeeper. I am really looking forward to meeting our families and residents and making sure I maintain high standards throughout the home. Previously I worked for Mothercare, where I gained a lot of experience in running the store, store presentation, housekeeping and dealing with the public.


About me:
In my spare time, I like to see my 2 grown-up daughters Chloe and Isabell and my two grandchildren. I also enjoy gardening & cooking, especially brownies. I also love to socialise with my friends as often as I can. I’m a very bubbly person and love speaking to the residents and hearing their stories about their lives. I will strive to go above and beyond for their needs.

Samantha

Samantha Kelly

Job Title: Administrator Joined: 2025

Hi, my name is Sam. I recently transferred from Manchester to the West Midlands, where I now reside with my partner. I am delighted to join the Gables as the Business Administrator. My role is to support the General Manager by overseeing administrative, financial, and commercial functions at home level.

I have extensive Administration experience throughout my career and joined the private health care sector over 9 years ago. I have had the pleasure of working within Nursing & Residential Homes both in Manchester and now in the West Midlands. I have worked for different Providers, building my knowledge of the day to day running of care homes, whose sole purpose which is reflective of my own personal standards, is to provide the highest level of care whilst promoting, dignity, independence and ensuring that the care we provide is integral to each individuals personal choices, and that our residents are embraced and encouraged to continue to lead a fulfilling lives, whilst in the luxury surroundings where the Resident is at the heart of all we do.

It is a pleasure to work for a provider that demonstrates driving standards to be an excellent care provider, and who clearly continue to strive for standards no less than excellent. Staff like me are supported and provided with all the necessary training and tools required, enabling us to not only continue to develop our skill set within our desired area of employment, but to feel rewarded and confident that our Employer is equally as committed to staff as they are the people they provide care for. I am very excited for my next chapter at The Gables.

Frequently Asked Questions about The Gables

What types of Care is The Gables registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Gables have?

There are 53 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at The Gables?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Gables to the centre of Stourbridge?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Gables to verify any information. View our terms and conditions. The Gables has an Enhanced Service - more info.