The Gables

Bennett Drive, Hagley, Stourbridge DY9 0WA
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9.9 41 Reviews
  • The Gables, Stourbridge
The Gables is a luxury care home in Hagley, Worcestershire, offering residential and dementia care. They also offer convalescence and respite care.

Situated at the roundabout of Kidderminster Road and Stourbridge Road, close to Hagley village, The Gables is a luxury care home by Cinnamon Care Collection. Cinnamon Care Collection has been recognised as a Top 20 Most Recommended Care Home Group by carehome.co.uk since 2018.

This exclusive home provides residential, dementia and respite care within a wonderful environment with facilities and services designed around residents' desires. The accommodation includes 53 fully furnished en-suite rooms plus 4 one-bedroom care suites. The care suites include an en-suite bedroom, lounge and kitchenette and are ideal for couples or individuals who are looking for greater independence and space.

All Cinnamon care teams undergo regular training and spend time understanding residents' needs and wishes. Team members have the latest Person Centred Software which is updated via handsets meaning accessing and recording care records are instant.

The specially designed dementia community has been thoughtfully created with sensory and reminiscence areas to enhance residents' lives. The events and activities team spend time learning about a person's life and tailor events to suit their needs.

The home is split into a number of smaller communities each with their own lounges and dining rooms. The chefs provide a sumptuous menu creating attractively presented and delicious dishes using the best fresh produce.

Facilities are unrivalled and include a private dining room available for family celebrations, café-bar, cinema, hair and beauty salon, spa bathrooms, landscaped gardens, reception as well as a vehicle for outings to local places of interest.

Care Provided by The Gables

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1675
  • Self-Funded Residential Dementia Care: from £1675
  • RESPITE Self-Funded Residential Care: from £1875
  • RESPITE Self-Funded Residential Dementia Care: from £1875

Fees are dependent on care needs and room chosen. Fees inclusive of care, room, all meals, snacks and drinks, activities, housekeeping and laundry, telephone (inclusive of local calls).

These prices are only a guideline, please contact The Gables to find out the exact price for your requirements.

Contact The Gables to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Gables to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Donna Moore (Associate General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (53)
  • Couples/Companion Rooms with Ensuite Wet Room (4)
9.9

The Gables has a Review Score of 9.9 (9.932) out of 10, based on 25 reviews in the last 2 years.
Over all time The Gables has 41 reviews.

Overall Experience
  • 40
  • 1
  • 0
  • 0
  • 0
Date Published
  • 41
  • 6
  • 14
  • 25
  • 16
Reviewer Connection to The Gables
  • 14
  • 6
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Kath G (Friend of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
High standard of care, excellent attitude of all staff. Kind, caring, thoughtful and very supportive, not only to residents but also to visitors, family and friends. All staff demonstrate quality skills, dedication and respect. More than happy to refer any of my family or friends to The Gables. Highly
recommended.
Reply from Emily Hocking, Home Admissions Advisor at The Gables
Thank you so much for taking the time to share your experience of The Gables, it will be a pleasure to share this with our team. We take great pride in ensuring that everyone who visits home is given…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.932)

Overview of Review Score

The Review Score of 9.9 (9.932) out of 10 for The Gables is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.932 for The Gables is calculated as follows: ( (275 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 292 Ratings = 4.932
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Gables is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (8)

Donna

Donna Moore

Job Title: Associate General Manager Joined: 2022

What I do:
I am proud to join The Gables team as Associate General Manager of this stunning care home in Hagley.


My experience:
I started my journey off in the care sector back in 1998 I started off as a health care assistant working in various care homes and was a personal assistant for a while until I fell pregnant with my oldest child. I completed my NVQ 2 and 3 in health care and continued to progress in various roles again within the care homes I became a senior carer in 2003 and then moved to community care once I had passed my driving test. I became a team leader in the community and then a medication technician in 2008. I then made the brave decision to do my nursing training back in 2009 and qualified as a general adult nurse in 2012. I always felt my goal in life was to provide the best possible care to anyone who I looked after. The feeling that I can help somebody made it my passion.


About me:
I am enthusiastic, ambitious, loyal, and hard working. I am a family woman with 5 (yes 5) children, 1 granddaughter and a husband who I married in 2011 whilst doing my nurse training, I love animals and have a British/American bulldog called Marley and 2 cats Loki and Luna (who are my fur babies). I enjoy watching I’m a Celebrity and Britain’s Got Talent. I am also a dab hand at cross stitch but can’t sew (lol). I really enjoy going out on family days out but also love it when I can go out with our adult family and friends and let our hair down.

James

James Skelding

Job Title: Home Admissions Advisor Joined: 2023

WHAT I DO: I am the Home Admissions Advisor at The Gables Care Home and joined the team in July 2023. My role within the home is to guide families on their journey into residential care, to work with the community and to showcase our beautiful home.


MY EXPERIENCE: I have recently moved into this role having been an estate agent for nearly twenty years. My time spent helping people to move home has given me a good understanding of how important finding the right place to call home is. My move into the residential care sector comes from personal experience with moving a close family member into care, which gives me a level of empathy and understanding.


ABOUT ME: Outside of work, I am a husband and dad to five wonderful children and a cocker spaniel called Max. In what very little free time I have left, I enjoy paddle boarding and going to the gym.

Dwight

Dwight Clayton

Job Title: Head Chef Joined: 2024

As Head Chef, I lead the experienced catering team within the home. We create varied menus, always using fresh ingredients prepared in-house to make delicious and nutritious meals with residents' tastes always taking priority. It is so rewarding to see the morale boost great food can give to people.

Nicola

Nicola Bissett

Job Title: Head Housekeeper

What do I do:
My role at The Gables as Head Housekeeper is to ensure my brilliant team of housekeepers and I maintain immaculate high standards throughout the home. We make sure all the communal areas and, of course, residents' rooms and suites are kept beautiful as well as looking after their laundry. I feel very privileged to be able to work with such a fantastic team and in such a luxurious home and enjoy interacting with our residents every day.


My experience:
I have worked in care for 4 years, and for over 2 years as a Head Housekeeper. I am really looking forward to meeting our families and residents and making sure I maintain high standards throughout the home. Previously I worked for Mothercare, where I gained a lot of experience in running the store, store presentation, housekeeping and dealing with the public.


About me:
In my spare time, I like to see my 2 grown-up daughters Chloe and Isabell and my two grandchildren. I also enjoy gardening & cooking, especially brownies. I also love to socialise with my friends as often as I can. I’m a very bubbly person and love speaking to the residents and hearing their stories about their lives. I will strive to go above and beyond for their needs.

Jason

Jason Tucker

Job Title: Maintenance Manager Joined: 2023

What I Do: I am the home maintenance manager; I joined the team in March 2023. My role is to make sure all compliance is up to date and the home is safe for all residents, staff, and family members, I am also responsible for security on site and decoration of the home.


My experience: I have been in the maintenance sector for over 25 years, I’m qualified as an electrician, Carpenter, painter, and decorator. I have worked in the care sector for 5 years now, before working in care I spent 12 years working for Carillion, where I spent a lot of time travelling the country looking after banks and hospitals. I also spent 4 years in the armed forces.


About Me: Outside of work, I am a husband of 23 years and have 2 grown-up children who are the apple of my eye, all my spare time is spent with family and our dog Ben. I also enjoy football and rugby and long walks with my wife and dog over the countryside.

Samantha

Samantha Kelly

Job Title: Administrator Joined: 2025

Hi, my name is Sam. I recently transferred from Manchester to the West Midlands, where I now reside with my partner. I am delighted to join the Gables as the Business Administrator. My role is to support the General Manager by overseeing administrative, financial, and commercial functions at home level.

I have extensive Administration experience throughout my career and joined the private health care sector over 9 years ago. I have had the pleasure of working within Nursing & Residential Homes both in Manchester and now in the West Midlands. I have worked for different Providers, building my knowledge of the day to day running of care homes, whose sole purpose which is reflective of my own personal standards, is to provide the highest level of care whilst promoting, dignity, independence and ensuring that the care we provide is integral to each individuals personal choices, and that our residents are embraced and encouraged to continue to lead a fulfilling lives, whilst in the luxury surroundings where the Resident is at the heart of all we do.

It is a pleasure to work for a provider that demonstrates driving standards to be an excellent care provider, and who clearly continue to strive for standards no less than excellent. Staff like me are supported and provided with all the necessary training and tools required, enabling us to not only continue to develop our skill set within our desired area of employment, but to feel rewarded and confident that our Employer is equally as committed to staff as they are the people they provide care for. I am very excited for my next chapter at The Gables.

Sally

Sally Hunt

Job Title: Lifestyle & Wellbeing Co-ordinator Joined: 2025

I am the Wellbeing and Lifestyle lead at The Gables. In this role, I plan and oversee all the activities in the home. It is a busy and varied role, where I have the privilege of spending time with the residents on a group and individual basis, both at the Gables or out and about in our minibus.


Prior to working at the Gables, I worked for the Alzheimer's Society, running groups across Birmingham and Solihull for people living with dementia and their loved ones. Prior to this, I worked in drama and theatre for many years and am happy to be able to transfer the skills acquired to my role with Cinnamon.


I am a proud mum of two great teenagers and own a lovely dog called Trixie. My parents passed on to me a great love of the outdoors, gardening, swimming and having a good old chinwag.

Kerry

Kerry Turner

Job Title: Deputy Manager Joined: 2024

WHAT I DO
I am the Deputy Manager at The Gables.


MY EXPERIENCE
I have been in care for 31 years, starting when I was just 16 years old, working my way up to senior and then becoming part of the management team around 15 years ago in my previous home. I have completed my level 3 & 4 in Healthcare and my level 5 in leadership and management. I am very passionate about providing the best possible care and looking after people.


ABOUT ME
I am married with a daughter. My other passion apart from care is animals and we have 3 dogs called Mylo, Rufus and Mr Pickles and a cat called Elsa. I love to travel to different parts of the world to learn new cultures and ways of living, my favourite places to visit include Rome and Florida.

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