Cinnamon Care Collection in London | 4 Care Homes

Review of
Leah Lodge Care Home
from Caroline O (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

I cannot speak highly enough of Leah Lodge and its staff. My mum, who has moderate Alzheimer's, moved in a month ago. We were both worried about this big step as she had been living with me and my family but we really needn't have been. The staff were so supportive throughout the decision-making and

moving-in process and Mum settled in quickly. She is very happy in her new home and enjoys the activities, especially the outings (she has been to a local school, to church and Gardens) and has already made a couple of friends! The staff are caring, positive and friendly and always willing to listen however busy they are. The best thing for us as a family is that we can relax knowing that Mum is so well looked after and it's great to see her living her own life again having been so dependent on us. We love visiting her at Leah Lodge, sitting in the cafe having tea and cake or relaxing in the beautiful garden. It's such a warm and welcoming atmosphere!

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words. It is our honor to take care of your mum and thank you for choosing us. We will pass this on to our team who will be delighted.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from Samantha B (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

I am super happy with the care that Leah Lodge provides for my mum. Mum moved into Leah Lodge in Oct 2024 and she has done nothing but thrive. All the staff are not only caring but lovely and helpful, nothing is too much trouble. She joins in with all the activities and when they go out on days out

she has a great time.

It has been a great relief to know that mum is in such wonderful hands.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, it means the world to our team here at Leah Lodge to have such lovely feedback. It is our pleasure to take care of your lovely mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from Arabella S (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Dad arrived following a hospital stay and in the late stages of dementia for end of life care. He is being wonderfully cared for by all the team who are kind, thoughtful, helpful and caring. We feel that dad could not be in better hands.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, we will pass this on to our team. It has been our pleasure to take care of your Dad.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Eden Court
from Janice B (Respite Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My husband, who has later stage Alzheimer's, and I stayed at Eden Court in a care suite for three weeks while work was carried out in our apartment and I was unable to care for him at home. As neither of us had stayed in a residential care home before I was somewhat uncertain beforehand of how the

stay would go. However, within minutes of our arrival it became clear that the words "care" and "home" are truly fitting at Eden Court.

It is rare to find any organisation where every member of staff on every level and in every department is so unfailingly cheerful, helpful, reassuringly competent and well trained. Every resident, whatever their needs, is treated with warmth, patience and understanding, and throughout the whole of Eden Court there is an extremely pleasant and friendly atmosphere.

I consider that we were very lucky to have had the opportunity of staying at Eden Court. It has given me great insight and reassurance for future care needs that either of us may require.

Reply from Yetty Adepegba, General Manager at Eden Court

Thanks so much for such a lovely review. We will pass your positive comments on to the team. Wishing you and your husband all the very best as you continue on this journey together.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from J R (Daughter of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

Be warned. Fees rise very sharply, punishing longer term residents. Each year fees have increased well above inflation; after 3 years we are now paying an extra £3000 per month, considerably more than new residents do for the same care. This is an injustice but management are indifferent to our objections,

caring only about their profits.

Reply from Sue Hill, General Manager at Leah Lodge Care Home

Thank you for taking the time to share your feedback. We're so pleased you've rated us highly in key areas-especially the quality of care, the dignity shown to residents, and the food and drink we offer. It means a great deal to know these aspects are meeting your expectations and enriching your loved one's daily life. We're genuinely sorry to hear your concerns about fee increases. Please be assured these decisions are never made lightly or driven by profit. Like many, we've faced steep rises in essential costs-staffing (including mandated minimum wage increases), food, energy, and other core services-many of which have outpaced our fee adjustments. We remain committed to managing these pressures fairly and transparently, ensuring all residents continue to receive consistent, high-quality care in a safe, supportive environment. We're always open to discussing individual concerns directly. Thank you again for your kind words, honest feedback and continued trust in our team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rokewood Court
from J V (Husband of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Very satisfied with expertise, friendliness, patience of carers. Always allows me to leave resident behind in the confidence she is in safe and caring hands.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

Thanks so much for the kind words. Your wife is a valued member of our community here at Rokewood Court. We will pass your feedback on to the care team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rokewood Court
from C B (Daughter of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

All the staff have been really supportive and kind to me whilst I was considering a care home for my mother. This has been the best decision I have made during quite a difficult time. My mother is much happier and less anxious than she was at home. We have no hesitation in recommending Rokewood Court

to others.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

We are so pleased to hear that your mother has settled in well at Rokewood Court. Thank you for your kind words. I will pass your positive feedback on to the care team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rokewood Court
from Kathleen P (Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

From walking through the front entrance into reception the atmosphere is very friendly and obviously very professional. From receptionists, to carers who attend to everyday matters to the senior care teams. Looking after our more medical requirements you are able to get quality answer to many questions

with a smile altogether a very good team.

Reply from Martin Harrington, Home Admission Advisor at Rokewood Court

Thank you for your lovely review. We will pass your positive comments on to the team members at Rokewood Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from Kate B (Stepdaughter of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

We have all been really happy with the care provided at Leah Lodge. My stepdad settled in quickly, and is very fond of the staff, telling us how well they look after him. He has really enjoyed some of the activities, and the activities staff are outstanding. The care is very good and staff are quick

to communicate any concerns. He says the food is great, and it's nice to have the cafe area to sit and talk when we visit. It has been a huge relief to know that he is safe and well cared for. I could never have imagined someone so fiercely independent would be happy in a care home, but it has suited him remarkably well.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your kind words which mean the world to our team here at Leah Lodge. It is our pleasure to care for your Dad and it has been lovely to see him settle so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rectory Court Care Home
from J B (Wife of Resident) published on 11 March 2025

Submitted via Postal Card • Report

Overall Experience

My husband has just spent his first 2 weeks at Rectory Court and has settled in very well. The staff are all very kind and caring. He is enjoying the activities, quizzes, games and exercise class. Such a good variety.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Rectory Court Care Home

Thank you for your kind words. We are so pleased your husband is happy and enjoying all of the fantastic activities we have to offer here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from Simon F (Son of Resident) published on 20 January 2025

Submitted via Website • Report

Overall Experience

Management and all the team at Leah Lodge provided our family with exceptional support when we needed it the most. On entering a care home setting for the first time, Dad presented significant challenges to the team and his family and the Leah Lodge team worked with him and the family with great care,

sensitivity and compassion. We, the family, our very pleased to be able to recommend Leah Lodge to readers considering placing a loved one in their care - our experience has been a very positive one, in very difficult circumstances.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Eden Court
from S W (Respite Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

Excellent stay after a major operation and needing respite care for 2 weeks. Staff friendly and supportive. The food was excellent, varied and nourishing. The facilities are very relaxing and more like a hotel than a care home. I will recommend to others including my consultant surgeon at the hospital.

Thank you to all the staff.

Reply from Yetty Adepegda, Village Manager at Eden Court

Thank you so much for your kind words. We're so pleased you enjoyed your stay with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Eden Court
from Henry H (Nephew of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

Cannot fault Eden Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rokewood Court
from C S (Friend of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

I've visited this lovely home several times in the last few weeks, always "unplanned", and the welcome from all staff has been 5*. Nothing is too much trouble, always friendly, and have time for the residents. A real "family" feeling there!
Such a relief to know that my relative is happy, safe, and

looked after so well. The food is lovely, always cakes and biscuits in the cafe area, and the gardens are beautifully kept! Thank you.

Reply from Sara Goodwin, General Manager at Rokewood Court

Thank you so much for your kind words! We're thrilled to hear that you feel welcomed and that your relative is happy and well cared for. Our team takes great pride in creating a warm, family-like atmosphere, and we're glad you've experienced this firsthand. Your feedback about the food, gardens, and overall care means the world to us. Thank you for sharing!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rokewood Court
from N F (Resident) published on 31 October 2024

Submitted via Postal Card • Report

Overall Experience

I stayed at Rokewood Court Care Home for two weeks from Thursday 19 September to Wednesday 2 October 2024 for respite care after a rotator cuff repair operation. I needed personal care (showering, hairwashing, dressing) which I was very nervous about but the kind and helpful carers made the daily experience

a pleasant one. The care home was clean and friendly and well-designed for comfort. Too many to name but everyone from the managers to the cooks, carers and other staff made my 2 weeks a happy time.

Reply from Roy Booth, Home Admissions Advisor at Rokewood Court

Thank you for your kind words. It was our pleasure to look after you and we are so happy that your operation was a success and you recovered so well. Please come and see us for a coffee and a chat whenever you are passing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from B B (Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

I moved into Leah Lodge 10 weeks ago; it is now my permanent home. Before I came, I was well supported by the publicity and recruitment staff, who patiently answered my many questions as worked through a life-changing decision.
My experience of living here has been very good. All staff know me and

address me by name at all times. Help is available at the touch of a button, and it is given cheerfully and willingly; there is an excellent balance between any support needed and respect and encouragement of my independence. The activities coordinators work hard to maintain our social skills through varied and imaginative projects, including frequent opportunities to go further afield in the minibus.
As for the comfort and maintenance of good health, menus are varied and interesting, beds are wide and comfortable, rooms are well furnished, and there is ready access to the doctor who visits the home every week.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Eden Court
from Claudia V (Daughter of Resident) published on 23 October 2024

Submitted via Website • Report

Overall Experience

It is a truly grim thing to find that the place you have chosen for the person you love most in the world to recuperate after surgery is somewhere where you both feel he is unsafe. This was the horrible position my father and I found ourselves in.
But a friend recommended Eden Court and after my

frantic phone call, they worked their magic so quickly. Within hours of my call, I had looked around, my father had been assessed and then welcomed warmly into this wonderful safe environment. It is fair to say that we were both fairly traumatised, untrusting and tired but my father was cared for by a particularly wonderful carer with such calm kindness and charm that over the next day or so he was finally able to relax and concentrate on his rehab. And I felt able to breathe.
Every single member of staff at Eden Court is smiley, friendly, helpful, kind and welcoming. Trust me, not all places manage that... If we ever need help again I won't hesitate to knock on their door.

Reply from Adam Tallis, Village Manager at Eden Court

Thank you so much for taking the time to review Eden Court. I am so pleased that we were able to help. We will pass on your kind words to the team as I know they will appreciate you taking the time to feedback. If you ever need us again please don't hesitate to contact us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Rectory Court Care Home
from Jean O (Wife of Resident) published on 18 October 2024

Submitted via Website • Report

Overall Experience

My husband is a resident at Rectory Court. The carers and all staff are dedicated and professional in all aspects. He is very comfortable in the well-planned facilities and is encouraged to join and enjoy the activities that are suitable for him. The general atmosphere is happy and engaged. I have been

very grateful to have such a well-managed, supporting environment for my husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from Liz F (Daughter of Resident) published on 9 October 2024

Submitted via Website • Report

Overall Experience

Leah Lodge is a well run, caring place for people with dementia. The staff are professional but kind and friendly with the residents, who are given plenty of agency over decisions. It fosters a good environment, with plenty of activities and things for the residents to do. This is the fourth home that

my mother has been in (this happened more by accident that because we're difficult!), so I have a good understanding of how care homes work, and it is definitely the best, from the settling in process to the day-to-day lived experience.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you so much for your lovely review. I will be sure to pass this on to our team who will be delighted.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Leah Lodge Care Home
from Claire H (Niece of Resident) published on 9 October 2024

Submitted via Website • Report

Overall Experience

My uncle has been here for 5 years and is safe and content. He has excellent care and the staff are very caring and attentive.
My mother (his sister) and I visit regularly and are always happy with his care.

Reply from Jessica Tettey, Rectory & Leah Lodge HAA at Leah Lodge Care Home

Thank you for your kind words, I will pass this on to our team. It is our pleasure to care for your uncle at Leah Lodge.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Cinnamon Care Collection in London

Cinnamon Care Collection Locations in London (4)

Cinnamon Care Collection Reviews in London (257)

Leah Lodge Care Home

Leah Lodge Care Home

Leah Lodge Care Home

Eden Court

Leah Lodge Care Home

Rokewood Court

Rokewood Court

Rokewood Court

Leah Lodge Care Home

Rectory Court Care Home

Leah Lodge Care Home

Eden Court

Eden Court

Rokewood Court

Rokewood Court

Leah Lodge Care Home

Eden Court

Rectory Court Care Home

Leah Lodge Care Home

Leah Lodge Care Home

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers