Care Homes Owned by Cinnamon Care Collection in Hampshire

Thank you so much for your wonderful review. We are delighted that we could support Dad during his respite stay and help make your Sister's wedding such a special and memorable occasion for your family. It was an absolute pleasure to have him stay with us.

It means a great deal to hear that Dad felt so welcome, comfortable and happy during his time with us. Your kind words about our team are truly appreciated and will be shared with everyone. Read less

Thank you so much for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that Ian received the care, love and attention he needed during his time at Netley Court.

Were especially pleased to hear your kind words about Carol. Its lovely to know that alongside providing the medical care Ian needed, she was also able to spend time chatting with him and sharing his interests and memories of the Caribbean. Those personal connections are such an important part of the care we provide.

Its also wonderful to hear that Ian was encouraged and supported to take part in our social activities. We will make sure the care team, including those who introduced you to Netley Court, hear your kind feedback.

Thank you again for trusting us to care for Ian. It means a great deal to the whole team. Read less

Thank you so much for taking the time to share such a lovely review. We are delighted to hear that your mum has been happy at Netley Court over the past three years and that you continue to feel reassured by the care and attention she receives.

It is particularly wonderful to hear your kind words about our team and the genuine, compassionate care they provide. We will be sure to share your comments with Elizabeth and the whole team, who will be so pleased to know that their kindness and gentle approach are making such a positive difference.

We are also very pleased to hear that your mum appreciates the attention she receives while still feeling comfortable and independent. That balance is so important to us.

Thank you again for your continued trust in Netley Court. It means a great deal to the whole team. Read less

Thank you so much for your lovely review. It was a pleasure to welcome your dad to Hartwood House, and were delighted to hear that he enjoyed his two-week respite stay with us.

It means so much to know that our team made him feel comfortable, supported and at home, particularly during such a special time as your wedding. Were also thrilled to hear that his experience has helped him feel more open to exploring similar care options closer to home.

We wish you and your family all the very best for the future, and thank you again for choosing Hartwood House. Read less

Thank you so much for such a lovely review! We are delighted to hear that your husband's stay at Hartwood House was such a positive experience and that you, your family, and friends all felt so warmly welcomed. Creating a kind, supportive, and homely environment where residents can enjoy choice, independence, and personalised care is at the heart of everything we do, so it is wonderful to know this came across throughout your time with us.

Thank you once again for your kind words and for trusting us with your husband's care. We wish you both all the very best for the future. Read less

Thank you so much for taking the time to leave such a wonderful review.

We are absolutely delighted to hear that your mum's first respite stay with us was such a positive experience. We understand how important it is to find the right support for a loved one, particularly when they have never stayed away from home before, so it is lovely to know that Hartwood House provided the reassurance and peace of mind you were looking for whilst attending your family wedding.

Our team takes great pride in creating a warm and welcoming environment, and we are pleased that the little touches, including the welcome card and bouquet, helped your mum feel at home from the moment she arrived. It is also wonderful to hear your kind comments about our team, accommodation and services. Knowing that you felt confident your mum was well cared for means a great deal to us.

Thank you once again. Read less

Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted to hear that you found our home to be such a welcoming and comfortable place to stay. Your kind comments about our caring team, the quality of our food, our beautiful surroundings, and our communication mean a great deal to us. We truly appreciate your feedback and hope to welcome you again in the future. Read less

Thank you for your lovely review and for sharing your experience with Hartwood House. We are so pleased to hear that your mother is happy, enjoys the food, and feels supported by our caring team. It is especially meaningful to know that you have confidence in the care we provide as her needs change. We are committed to delivering compassionate, person-centred care that adapts to each resident's individual journey. Thank you for placing your trust in us and for your kind words. Read less

Thank you again for your recommendation. Read less

Thank you for taking the time to share such a thoughtful and detailed review of Hartwood House.

We are delighted to hear that you appreciate our beautiful home. Creating a safe, comfortable, and enjoyable setting for our residents and their loved ones is at the heart of everything we do, so your kind comments about our team, management, activities, and overall atmosphere mean a great deal to us.

It was wonderful to celebrate our 10th anniversary with residents, families, friends, and the wider community. We are so pleased that you enjoyed the fte, it brought together all generations for a memorable occasion.

Your recognition of the dedication and teamwork shown by every member of staff is greatly appreciated.

Thank you once again for your kind words and continued support. Read less

Thank you for your lovely review and for joining us at our Summer Fayre.

We are delighted to hear that you enjoyed the afternoon and had the opportunity to spend time with our residents, families, and team members while enjoying the food and entertainment. Events such as these are a wonderful way to bring everyone together and create special memories.

We are also pleased that you enjoyed the video shared on social media. Being able to connect with relatives and friends who are unable to attend in person, including those living abroad, is very important to us, and it is wonderful to know that the video helped them feel part of the celebration.

Thank you for your kind words and support. We look forward to welcoming you to future events at Hartwood House. Read less

Thank you so much for taking the time to share your wonderful feedback.

We are delighted to hear that your father's transition from hospital to Hartwood House was as smooth and reassuring as possible during what can often be a challenging time for families. It is especially rewarding to know that he has settled in well, is enjoying the activities, entertainment, and delicious meals, and is making the most of our garden spaces.

Your kind words about our team mean a great deal to us. We strive to create a supportive environment where residents and their families feel valued and at home, so it is lovely to hear that you feel part of the Hartwood House family.

Thank you for placing your trust in us to care for your father. We are thrilled that his stay has been such a positive experience that you chose to extend it, and we look forward to continuing to support both him and your family. Read less

Thank you so much for taking the time to share your wonderful review.

We are truly touched by your kind words and delighted to hear that your father is happy and comfortable with us. Knowing that he feels at home and that you have confidence in the care and support we provide means a great deal to our entire team.

Thank you also for recognising the support our staff provide with external appointments and for highlighting their attentiveness and willingness to listen. Your feedback will be shared with the team, who will be delighted to know that their efforts have made such a positive difference to your father and your family.

Thank you again. Read less

Thank you for taking the time to share your feedback. We are delighted to hear that your mother's respite stay has been a positive experience and that you felt reassured by the care and support provided throughout the admission, assessment and nursing process.

Creating a safe, welcoming and homely environment where residents are treated with dignity, respect and compassion is at the heart of everything we do. Your kind comments about the patience, dedication and caring approach of our team are greatly appreciated and will be shared with all staff.

Thank you for placing your trust in us and for recognising the hard work of our team. Read less