Cinnamon Care Collection in Hampshire | 6 Care Homes

Review of
Hartwood House Care Home
from Steve W (Son of Resident) published on 2 February 2026 Submitted via Website • Report

Overall Experience

Hartwood Care Home is set in delightful grounds in the New Forest, it is a lovely , homely environment for residents, which is beautifully furnished and decorated. The staff are extremely welcoming, caring and very attentive to my mums needs.
Her room is a very comfortable, decorated to a high standard

and kept very clean and tidy.
There are plenty of activities laid on for the residents if they wish to participate and the food provided is of excellent quality.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care HomeThank you so much for taking the time to write an amazing review! It is our absolute pleasure to have Mum here with us, she really is part of our Hartwood House family. We pride ourselves on maintaining a beautiful home for our residents, somewhere that feels like home to them. We are also so glad that you feel all of the staff are welcoming and attentive to Mum's needs. I will pass on all of your comments to the team, it means the world to us.

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Review of
Mornington Court
from J C (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother needs respite care after a spell in hospital. Mornington Court staff have welcomed her warmly and professionally. They are quietly encouraging her to join in with activities and to chat to the other residents. She is recovering her joy of living, which is wonderful to see.

Reply from Gemma Ridout-Bowden, Senior General Manager at Mornington CourtThank you so much for your thoughtful words. It truly means a great deal to our entire team to know that our care and efforts are appreciated. We are deeply committed to providing a safe, compassionate, and supportive environment for all our residents. I have passed on your kind words to our team. Thank you

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Review of
Abbotswood Court Care Home
from Sarah U (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

From my very first visit with my mother who suffers with dementia, I knew Abbotswood Romsey provided every aspect of care my mother required.
Annya provided a superb introduction, detailing every provision.
Together with my mother, we witnessed rooms she was likely to obtain, restaurants, lounges

including the grounds.
In addition, we were introduced to other residents whom all appeared happy and content.
Staff also introduced themselves . It was as if they had known my mother for years !
Now I can confirm a decision was easy to make. My mother is an Abbotswood resident. Warm, engaged with numerous activities, well fed and well cared for with the very best attentive staff
Thank you Annya, thanks to all staff and thank you Abbotswood.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care HomeThank you for such a lovely review. Its extremely rewarding to get such wonderful feedback - especially when a new resident is settled and so happy. Its been a pleasure welcoming you all to the Abbotswood family xx

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Review of
Mornington Court
from A C (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report

Overall Experience

Choosing Mornington Court has been the best decision for my mum's care. I feel she is in kind, caring and safe hands and no task is too much trouble for this amazing team. Her care is personalised and her happiness is always at the forefront. I visit regularly and always find the same high standards

of care and accommodation. It is a huge relief. A big thank you to all the staff, you are very much appreciated.

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Review of
Wellington Vale Care Home
from S M (Son of Resident) published on 23 January 2026 Submitted via Postal Card • Report

Overall Experience

I was recommended to Wellington Vale and arranged a viewing. I was very impressed from the outset. The home was very bright, warm, and welcoming, as were the staff I met. My father's room was very well-appointed and laid out. During my father's brief stay (3 months) we felt that he was cared for very

well. All the staff showed compassion and a genuine wish to ensure that he was made comfortable and his needs met. Without mentioning names, there were particular staff who excelled in their duties. My family and I also thought that the Management Team were excellent.

Reply from Helen Cox, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for taking the time to share such a thoughtful and generous review. We're delighted to hear that your first impressions of Wellington Vale were positive and that both the environment and our team made you feel welcome from the outset.

It means a great deal to us to know that your father was cared for with compassion and dignity during his stay, and that you felt confident his needs were met. Your kind words about our staff and management team will be shared with them all - feedback like this truly motivates us and reinforces why we do what we do.

Thank you again for your recommendation and trust. We wish you and your family all the very best and would welcome any of you back as a visitor any time!!

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Review of
Sunnybank House Care Home
from Martyn H (Son of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

My father was a resident for 14 months prior to his passing. From the moment he arrived until the day he departed the care and attention he received from every member of staff was exceptional. Likewise the way in which the family was treated could not be faulted I would recommend Sunnybank House to

anyone unreservedly.

Reply from Jennifer Edwards-Hutt, HAA at Sunnybank House Care HomeThank you so much for taking the time to share your kind words. It means a great deal to everyone at Sunnybank House to know that your father was cared for with the compassion, dignity, and respect he deserved throughout his time with us.

We are truly honoured to have supported not only your father, but your family as well, and we are grateful for the trust you placed in us during such an important time. On behalf of the entire team, please accept our heartfelt thanks and sincere condolences. Your words will be shared with our staff, who will be deeply touched by them.

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Review of
Hartwood House Care Home
from N T (Son of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

On first approaching and entering Hartwood House, you would think you were going into a country hotel. The grounds are immaculately kept. Inside the public and private rooms are beautifully decorated and cared for. The lounges are set up so that they provide a cosy space to enjoy.
All of the staff

take time with the residents which makes it a truly caring environment.
Food and drink is of good quality. Various activities are available for residents to join in with throughout the day.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care HomeWhat a lovely review! Thank you so much for your kind words! All of the team work so hard to make the home a warm and welcoming environment. We are so glad that you feel this way about the home, I will make sure this is passed onto all of the staff. Thank you again!

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Review of
Hartwood House Care Home
from Bryan M (Husband of Resident) published on 13 January 2026 Submitted via Postal Card • Report

Overall Experience

All the staff at Hartwood were excellent. They treated my wife with kindness and dignity throughout her stay. Also, they gave me confidence as this was the first time I had to place my wife in care. They made my wife's stay excellent. Thank you all.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care HomeWe are so glad that we were able to provide you with that confidence. We know that its not an easy decision and we pride ourselves on being with you throughout your whole journey with us. It was an absolute pleasure to have your Wife stay with us and we look forward to seeing you come to all of our upcoming events! We are so happy to have you as part of our Hartwood House family!

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Review of
Wellington Vale Care Home
from J W (Resident) assisted by family/friend published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

I have found the staff so friendly and caring that I never feel lonely or isolated. The food is excellent and has improved my appetite as a result.

Reply from Helen Cox, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for your kind words. We're delighted to hear that our team has helped you feel supported and never lonely - that truly means a lot to us. We're also very pleased that you're enjoying the food and that it has had a positive impact on your appetite. Your feedback is greatly appreciated and will be shared with our staff.

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Review of
Wellington Vale Care Home
from M S (Respite Resident) published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

I came here for 2 weeks convalescence having spent many weeks in hospital. With the quirky atmosphere, very respectful and helpful staff, plus Sam's good menus and cooking, I have improved by leaps and bounds and feel much more prepared for facing life in my bungalow. Basically, I like to be independent

as much as possible. I have enjoyed most of the social activities as well.

Reply from Helen Cox, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for your kind and thoughtful review. We're delighted to hear that your time with us supported your recovery and helped you feel more confident about returning to independent living. Your comments about the atmosphere, our staff, and Sam's cooking mean a great deal to us and will be shared with the whole team. We're also glad you enjoyed the social activities and felt comfortable during your stay. Wishing you all the very best as you settle back into life at home - it was a pleasure having you with us!

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Review of
Wellington Vale Care Home
from P W (Respite Resident) assisted by family/friend published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

I have really enjoyed my 2 week experience. The staff have all been very pleasant & conscientious. The food has been lovely & a very good variety.
I would recommend Wellington Vale & would love to come back in the future.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for sharing your experience with us. We're delighted to hear that you enjoyed your two weeks at Wellington Vale and that our staff, food, and variety made a positive impression. Your kind words and recommendation mean a great deal to us. It was a pleasure having you with us, and you would be very welcome to come back and visit anytime. Wishing you all the very best, and thank you again for taking the time to leave such a lovely review.

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Review of
Wellington Vale Care Home
from Paulette B (Regular Volunteer) published on 30 December 2025 Submitted via Website • Report

Overall Experience

I have been helping out and working with Wellington Vale Care home for number of years on a voluntary basis. The staff are so welcoming, friendly and helpful. Being in and out at different times I have seen the care and dedication they show to the residents throughout the day, every day.
The consideration

they give to small gestures that make every resident part of the family is lovely to watch and be involved in. But not only the residents but also interacting with the community and becoming part of the community is so wonderful and greatly appreciated. It does not matter what role a staff member has, they are all helpful and caring. I have never seen anything but kindness and warmth across the board.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly grateful for your continued support and the many years you have spent volunteering with us at Wellington Vale Care Home.
Your kind words about our staff, their dedication, and the care shown to our residents mean a great deal to us. We take great pride in creating a welcoming, family-like environment, and it is wonderful to hear that this is reflected in your experiences.
We also greatly value the strong connections we have with our local community, and your involvement has been a meaningful part of that. Thank you once again for your generosity, encouragement, and for being such a valued part of the Wellington Vale family.

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Review of
Wellington Vale Care Home
from N P (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card • Report

Overall Experience

Mum has had a lovely 2 weeks here. I'm not sure she wants to go home! The staff have been so helpful. Nothing has been too much trouble.
Mum is leaving here a lot brighter & happier.
We will definitely return...... If there's a space!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience of Wellington Vale. We have missed mum since she has gone home but we are happy that we supported mum to gain strength and confidence to be able to return home after her hospital stay. Remember to pop in any time for a coffee and to see us in the New Year!

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Review of
Mornington Court
from Barbara L (Wife of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

We are in the presence of the most friendly and caring care home ever. I am a regular visitor thanks to the staff of Mornington Care Home. I appreciated it so very much and would recommend it to anyone waiting to put their relatives into care; they will find nothing better than Mornington Care Home.

All the staff are 1st class people, and I love them all.

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Review of
Mornington Court
from Jennie M (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Very welcome and homely, just what dad needs, home from home. Level of care is excellent very obliging.

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Review of
Mornington Court
from K C (Respite Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

A treat to be recommended to any mature person. Care service, friendliness second to non.

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Review of
Mornington Court
from A W (Friend of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

Mornington Court staff have been very patient, understanding and professional at all times.

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Review of
Mornington Court
from A S (Daughter-in-law of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

Excellent facilities, wonderful staff, great activities and the staff have made my husband and I a part of the Mornington Court family. This was especially important when we were going through the difficult end of life phase with mum.

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Review of
Hartwood House Care Home
from Mike S (Son of Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

On every visit we find all the staff extremely helpful and very friendly. My Mum is very well cared for and respected by the staff, as are we when we visit. The accommodation is clean, bright and comfortable and the food excellent. It is good to see Mum joining in the activities. The staff are always

very attentive and ready to help.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care HomeThank you so much for a lovely review! We are so glad that you find all of the staff helpful and attentive to not only Mum, but to you too! We really do have a fantastic team who go above and beyond to make sure the home is looking and feelings its best at all times. I will pass this onto the staff, thank you again for taking the time to write this.

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Review of
Hartwood House Care Home
from Martin R (Son-in-law of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

Can't recommend highly enough. Fantastic standard of care, residents are treated like family. Very clean, beautifully furnished and restaurant quality food.
Large comfortable en suite rooms and cosy communal lounges.

Reply from Charlotte Dean, Home Admissions Advisor at Hartwood House Care HomeThank you so much for your lovely review! The residents and their loved ones become part of the Hartwood Family and I am so glad that you feel that way. The food is a huge part of the home and its important that the residents are not only receiving high standard food but that its what they enjoy. I will pass all of your wonderful comments onto the team, thank you again!

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Care Homes Owned by Cinnamon Care Collection in Hampshire

Cinnamon Care Collection Locations in Hampshire (6)

Cinnamon Care Collection Reviews in Hampshire (738)

Hartwood House Care Home

Mornington Court

Abbotswood Court Care Home

Mornington Court

Wellington Vale Care Home

Sunnybank House Care Home

Hartwood House Care Home

Hartwood House Care Home

Wellington Vale Care Home

Wellington Vale Care Home

Wellington Vale Care Home

Wellington Vale Care Home

Wellington Vale Care Home

Mornington Court

Mornington Court

Mornington Court

Mornington Court

Mornington Court

Hartwood House Care Home

Hartwood House Care Home

Awards / Recognitions (8)

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