The manager and the team looked after Dad, warmly, with kindness and compassion.
Marie M (Daughter of Resident)
The team at Wellington Vale are outstanding. I cannot recommend this care home enough.
Jan W (Daughter of Resident)
Right from the initial visit and meeting with the manager I felt confident about Wellington Vale.
Anni M (Daughter of Resident)
Our prices include, most importantly, 24hour care, 3 course meals & snacks, all drinks including alcohol, wine is served with meals if desired, activities and outings, landline installation and UK telephone calls, free wi-fi and laundry. Our rates are subject to a pre- admission assessment of care needs and room choice.
These prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
There are no restrictions on visiting days or times at Wellington Vale.
Private car parking available at Wellington Vale.
Wellington Vale Care Home has a Review Score of 10 (9.975) out of 10, based on 66 reviews in the last 2 years.
Over all time Wellington Vale Care Home has 165 reviews.
5.0 out of 5
I think it's fair to say that my mum (who speaks for herself, of course!) is still undecided about leaving her independent living, but I don't think there's any more that you could all have done to make her welcome as Wellington Vale. We will see what the future holds.
Once again, many thanks for making her stay so enjoyable.
Thank you so much for this wonderful review. We thoroughly enjoyed meeting and getting to know your fabulous mum whilst ensuring she felt safe and respectfully cared for during her respite stay with us. We would always welcome mum back with open arms!
5.0 out of 5
Thank you for this 5* excellent review! It is lovely to see you regularly when you visit your friend and of course enjoying our events too.
5.0 out of 5
Thank you for sharing how happy you are with your decision when choosing Wellington Vale as a home for your lovely mum. It is a very difficult time for everyone involved so to know you felt you were supported and understood during the admission process is very important to us. We look forward to your visits especially when you are joined by one of our favourite furry friends!
5.0 out of 5
Thank you for this excellent review! It was lovely to meet you whilst your aunt stayed with us on respite and you are both welcome back for a coffee any time!
5.0 out of 5
5.0 out of 5
Thank you for this exceptional review! It has been heart warming to see Dad settle so well and regain his strength, confidence and witness his witty character. Dad really loves the fun we create throughout the home during activities and has built up a lovey rapport with the residents and team here. To know you and your sister feel like you are back to being 'daughters' again is incredible and testament to all the team here at Wellington Vale.
5.0 out of 5
Thank you for sharing your experience of our home and team here at Wellington Vale. We all love welcoming your mum back each time she stays for respite and hearing all about your holidays too! Mum is a very special lady who we embrace as part of the Wellington Vale family.
5.0 out of 5
Thank you for taking the time to review our wonderful home. Mum really has settled in nicely which is fantastic to see. We strive to ensure the care we give to all of our residents is outstanding and that families are happy that they chose Wellington Vale.
5.0 out of 5
Thank you for sharing your experience of our wonderful home. It is heart warming to see how happy your mother is after a short time living with us. Family feedback is a gift and to know you all feel confident in the whole team here at Wellington Vale means so much to us all!
5.0 out of 5
Thank you for your kind words regarding the care and compassion we showed your wonderful dad. Our team work hard together to make a difference to each resident so it is really great to receive your excellent review that will help other families in the future.
5.0 out of 5
Thank you for this outstanding review which will certainly help other friends and families who are looking for care for a loved one. We have an experienced team who go above and beyond to ensure that residents are safe, cared for and happy, and their visitors are always felt welcome. Our door is always open for you to visit for a coffee any time!
5.0 out of 5
Thank you for sharing your experience of our wonderful home! Mum really is thriving living with us and has a more fulfilled life with old and new friends. To hear that you can now relax and are happier knowing our team are supporting mum around the clock is fantastic!
5.0 out of 5
Thank you for your kind words regarding the care and compassion we showed your wonderful dad. Sharing your experience will certainly help other families at that difficult time when considering care for their loved one. Take care and know you are always welcome to pop in anytime you are nearby!
5.0 out of 5
Thank you for this fantastic review! Mum really did benefit from the respite care we offered on discharge from hospital, and it was great to see her strength and zest for life come back!! Remember to pop in for a coffee with mum soon as we all miss her!
5.0 out of 5
Thank you for sharing your experience of Wellington Vale and the care we gave to your father in-law. We pride ourselves on the person-centred care we offer as we know it makes such a huge difference to our residents daily lives. Thank you again for this wonderful review, it is sure to help other families at a difficult time.
5.0 out of 5
Thank you for this excellent review! It has been wonderful to see your mother in-law slowly settle in and now really enjoy everything Wellington Vale has to offer.
5.0 out of 5
The facilities are amazing and the staff so welcoming, engaging and helpful, both to Mum and us.
Thank you for taking the time to share this fantastic review. Mum really has settled well and makes the most of everything we offer at Wellington Vale. We really enjoy your visits and hearing that you always feel so welcome is important to us too!
5.0 out of 5
Thank you so much for sharing your experience of Wellington Vale and recommending us to other families in need of support. Mum has a wonderful character and has made some really special friendships here which is beautiful to see. We look forward to seeing you during your next visit.
5.0 out of 5
Thank you for this outstanding review of our wonderful home and our amazing team!! It has been a privilege to welcome and care for your beautiful mum at what was a difficult time for you all. To see Mum nicely settled and know your family are content with the care we offer here is very rewarding for all of us. You are all very much part of the Wellington Vale family!
5.0 out of 5
Thank you for sharing your experience of our wonderful home! Your support at our recent Carnival was invaluable, and the photos were great - thank you for joining in the fun!!
The Review Score of 10 (9.975) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Limited availability on our en-suite rooms. Please call us and ask for up to date information.
What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!
My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.
I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.
About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.
What I Do:
As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!
My Experience:
I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.
About Me:
I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie called Sox completes our crazy but happy family life!
What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.
My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.
About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I am really looking forward to implementing my ideas and creativity in the future. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.
What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!
My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day I always took pride in ensuring that I always left residents with a smile on their face. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day I started my role as the Activities Lead and I am still making sure there are lots of smiles and laughter too!
About Me:
I live locally in a shared house with my lively housemates. During my time off I like to crochet, and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!
What I Do:
I am the head housekeeper here at Wellington Vale. My role is to manage the housekeeping team effectively so that the whole home including resident rooms and communal areas is kept clean and tidy. It is also my responsibility to ensure the laundry service that we provide to our residents is of a high standard.
My Experience:
I started working for Cinnamon Care at Wellington Vale not long after it opened in 2017. My dedication and hard work as a general housekeeper were quickly noticed and I was promoted to head housekeeper within a few months. I have enjoyed watching the team grow and now have a wonderful team of seven working alongside me.
About Me:
I am a very sociable person and love to walk in my spare time. I also enjoy supporting my granddaughter with her doggie day care business.
What I Do:
My role involves maintaining the upkeep of the building to ensure everything is to Cinnamon Care standards for safety and decoration. It is great to be able to provide a luxury home for our residents to enjoy.
My Experience:
I have worked mainly in the hospitality industry for the past 30 years as a maintenance manager and before that worked on building renovations.
About me:
I live with my partner and two mad labradoodles. I taught karate for many years and achieved a 3rd dan black belt. In my spare time, I love to have a blast out on my motorbike or chill out fishing on my boat.
What I Do:
As the Home Administrator, I support residents and families with all things finance during their time at Wellington Vale. I also manage the friendly reception team and support the home with payroll, budgets, suppliers and rota management. I work closely with Sandy, our general manager to ensure all financial aspects of the home are managed effectively.
My Experience:
I started at Wellington Vale in 2018 as a part-time care assistant, then a few years later moved into the role of receptionist. My knowledge and experience of how the home operates soon grew, and in 2021 I accepted the opportunity of progressing to home administrator whilst completing my level 3 in business administration. Previously to Wellington Vale, I worked as a supervisor in retail and also became a fully qualified hairdresser.
About Me:
I live locally with my son Oliver who is 10. We enjoy spending time together as much as we can and we love travelling over to the family holiday home in Spain.
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