Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY
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10 172 Reviews
  • Wellington Vale Care Home, Waterlooville
Wellington Vale is a purpose-built luxury care home set on the leafy borders of Denmead and Waterlooville. The home provides expert nursing, residential, dementia and short-stay care in elegant, welcoming surroundings.

The home features beautifully furnished, spacious en-suite bedrooms designed to provide comfort, safety and style. Residents benefit from superb on-site facilities including stylish lounges, a café-bar, a cinema/activity room, a hair and beauty salon and beautifully landscaped gardens, creating a vibrant and sociable community atmosphere.

The friendly and knowledgeable management team brings extensive experience in high-quality care, leading and mentoring staff to ensure consistently high standards. Residents receive compassionate, person-centred support delivered by highly trained teams, with dignity, respect and independence at the heart of daily life. A varied activities programme and regular outings help residents remain stimulated, engaged and socially connected.

Dining is an important part of daily life, with freshly prepared meals served in elegant dining areas. Talented chefs create varied, nutritious menus tailored to individual tastes and dietary requirements.

Wellington Vale is part of Cinnamon Care Collection, an award-winning group recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, reflecting its commitment to outstanding design and exceptional care.

Cinnamon Care Collection invests in innovative technology to enhance resident safety and well-being. This includes introducing Sensio RoomMate to help reduce falls, and PainChek, an intelligent digital pain assessment tool, across all homes. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.

Care Provided by Wellington Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1850
  • Self-Funded Nursing Care: from £2050
  • Self-Funded Nursing Dementia Care: from £2150
  • RESPITE Self-Funded Residential Care: from £2000
  • RESPITE Self-Funded Residential Dementia Care: from £2050

Our reputation in and around Waterlooville speaks volumes. At Wellington Vale, you can relax in knowing all your needs will be catered for. Included in the cost of your room is excellent 24 hour care, a large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Wellingotn Vale, it's a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.

These prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sandy Atkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.

Parking

  • Private car parking available at Wellington Vale.

Wellington Vale Care Home Reviews (172)

10

Wellington Vale Care Home has a Review Score of 10 (9.987) out of 10, based on 59 reviews in the last 2 years.
Over all time Wellington Vale Care Home has 172 reviews.

Overall Experience
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Date Published
  • 172
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Reviewer Connection to Wellington Vale Care Home
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Total of 172, showing 161-172
Review from P T (Resident) published on 12 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came in only able to walk from my bed to the ensuite. But yesterday I walked from my room to the dining room. Big achievement.
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Review from Alan B (Husband of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good in all instances.
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Review from Martin W (Son of Resident) published on 11 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, caring and modern facility. Staff are excellent, meals and services very good. Thorough, efficient, patient and knowledgeable care staff.
A very favourable impression with this facility.
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Review from P G (Son-in-law of Resident) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First class service from initial contact and has continued since mother-in-law became a resident in early March.
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Review from L D (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Wellington Vale made my mother most welcome from day one. Nothing is too much trouble. My mother has been a resident for a very short time and is showing an improvement in both her health and demeanour.
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Review from G B (Daughter-in-law of Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-Law moved into Wellington Vale Care Home as a permanent resident, two weeks ago. Prior to moving, she was assessed in hospital by a member of the care home staff, and her family had plenty of access to the home for visits and meetings with the care team. We were all treated with respect
and dignity. The transition to the home was made very easy and welcoming and she has settled in happily. All the staff are friendly, caring and address her every need - and have made the wider family welcome to their community. It has been a huge relief to see her happily settled in a loving, safe and friendly environment.
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Review from Alison E (Daughter of Resident) published on 17 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, friendly care staff that cared for my mum during her 5 weeks.
Unfortunately, my mum passed away on Christmas Day.
I would recommend this care home because it's like being in your own home with 24/7 support. A fantastic environment that makes you feel part of a family.
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Review from C W (Sister of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon entering the establishment, one it greeted by very friendly, happy and smiling staff. The atmosphere is very relaxed and all visitors are made to feel at home and very welcome.
The food is freshly prepared daily and all diets are catered for. The menus are appetising and offer plenty of choices.
The
staff work as a team and there is always someone on hand to answer any queries. The staff are attentive to detail as well as to residents and their visitors.
The establishment looks like a 5-star hotel rather than a care home and offers very pleasant and homely surroundings to those who both visit and stay.
There are many activities for residents if they wish to participate.
The establishment engages with the local community and often invites them to join in events. For example, the Christmas carol service in 2016.
Highly recommended for respite stays for both residents and their carers.
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Review from Mark W (Son of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would highly recommend Wellington Vale a very new, modern home with excellent management and staff giving great care support within a lovely environment.
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Review from Sandra B (Daughter of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Wellington Vale Care Home on a 2-week respite period. She is quite happy to be able to do exactly as she wants, ie. get dressed, stay in her room and have visitors anytime. She is now staying for another week.
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Review from F C (Sister of Resident) published on 8 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellington Vale provides an exceptionally spacious and comfortable home for its residents. We have seen that the staff have very friendly and professional relationships with residents, families and visitors at all times. We have bene very impressed by the service offered by this care home since it opened
almost 3 months ago.
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Review from John M (Cousin of Resident) published on 14 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin transferred to Wellington Vale in November 2016 just after it opened. The Care Home is in a lovely location with her room having countryside views. The staff are very helpful, friendly and cheerful.
The staff include an Activities Co-Ordinator (read as head of fun !) who provides regular
interesting activities for residents including film shows, bingo, musical entertainment etc.
My cousin had her birthday recently and the Care Home arranged a birthday party including buffet food and an excellent external entertainment lady with games. Quizzes etc. Excellent.
Food choices are wide with food quality excellent.
Carers are experienced, genuinely caring and cannot do enough for the residents. They are all friendly with both residents and visitors. The home is led by the superb manager who is very efficient, approachable and good humoured.
Heartily recommend.
Negatives ? None !
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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 59 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 59 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Wellington Vale Care Home is calculated as follows: ( (695 Excellents x 5) + (9 Goods x 4) ) ÷ 704 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellington Vale Care Home is based on 59 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 59 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 16 Mar 2026

Limited availability on our en-suite rooms. Please call us and ask for up to date information.

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Awards / Recognitions (17)

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Meet the Team (4)

Sandy

Sandy Atkins

Job Title: Home Manager Joined: 2022

What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!


My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.


I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.


About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.

Helen

Helen Cox

Job Title: Home Admissions Advisor Joined: 2020

What I Do:


As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!


My Experience:


I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.


About Me:


I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy, along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie, called Sox, completes our crazy but happy family life!

Chloe

Chloe Billing

Job Title: Wellbeing & Lifestyle Lead Joined: 2021

What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!


My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day, I always took pride in ensuring that I left residents with a smile on their faces. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day, I started my role as the Activities Lead, and I am still making sure there are lots of smiles and laughter too!


About Me:
I live locally in a shared house with my lively housemates. During my time off, I like to crochet and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!

Samuel

Samuel Sewell

Job Title: Head Chef Joined: 2022

What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year, which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.


My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.


About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.

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