Wellington Vale Care Home

Darnel Road, Waterlooville PO7 7TY
Review Us
10 171 Reviews
  • Wellington Vale Care Home, Waterlooville
Wellington Vale is a purpose-built care home set on the leafy borders of Denmead and Waterlooville.

Nursing Care • Dementia Care • Residential Care • Short-stay care •

Its aim is to help older people live happier, healthier, more fulfilled lives and give peace of mind to their families who entrust us with their care.

At Wellington Vale, they have the expertise and facilities to take care of you or your loved one whether you seek the companionship and stimulation of day care, a comfortable home and help with everyday tasks, or specialised dementia care. Short-term respite is also available for those in need of convalescence, holiday cover or simply a break.

A friendly management team has an unrivalled depth and breadth of experience gained from many years’ service in all aspects of high-quality residential care. They dedicate their extensive knowledge and skill to leading and mentoring staff so that, together, they are the difference in the lives of every individual within their care.

Established in November 2016, Wellington Vale is a luxurious, purpose-built care home that offers 80 spacious en-suite rooms in a luxurious, safe and welcoming home environment. In addition to expert 24-hour care, staff provide a wide variety of engaging activities and outings to keep residents stimulated, connected and happy.

It is part of the Cinnamon Care Collection, an exclusive group of luxury care homes and retirement villages throughout the country, which is dedicated to great design and outstanding care.

Situated between the village of Denmead and the vibrant, growing town of Waterlooville, Wellington Vale overlooks miles of ancient countryside.

At Wellington Vale you can be certain of a luxurious, safe and happy home environment that goes hand in hand with the reassurance of professional care at all times.

Care Provided by Wellington Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1725
  • Self-Funded Residential Dementia Care: from £1775
  • Self-Funded Nursing Care: from £1971
  • Self-Funded Nursing Dementia Care: from £2021
  • RESPITE Self-Funded Residential Care: from £1925
  • RESPITE Self-Funded Residential Dementia Care: from £1975

Our prices include, most importantly, 24hour care, 3 course meals & snacks, all drinks including alcohol, wine is served with meals if desired, activities and outings, landline installation and UK telephone calls, free wi-fi and laundry. Our rates are subject to a pre- admission assessment of care needs and room choice.

These prices are only a guideline, please contact Wellington Vale Care Home to find out the exact price for your requirements.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sandy Atkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (5)
  • Single Rooms with Ensuite Wet Room (70)
  • Couples/Companion Rooms with Ensuite Wet Room (5)

Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.

Parking

  • Private car parking available at Wellington Vale.

Wellington Vale Care Home Reviews (171)

10

Wellington Vale Care Home has a Review Score of 10 (9.988) out of 10, based on 61 reviews in the last 2 years.
Over all time Wellington Vale Care Home has 171 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Wellington Vale Care Home
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Total of 171, showing 21-40
Review from Mark D (Son-in-law of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wellington Vale Care Home is an outstanding facility. From the minute you walk in the door the attention to detail and professionalism of ALL the staff is obvious. Everyone from the chef to the senior nurses are welcoming, friendly and absolutely on top of their job. The decor, public spaces and individual
rooms are all bright and airy and well designed to meet the needs of the residents. I cannot fault the care given to my father in law and throughout his 11 month stay was repeatedly surprised (and grateful) for the level of care and the effort put in to ensure all his needs were catered for. Despite having advanced dementia he was happy and settled. The management staff are completely approachable and always available to discuss any queries. I doubt there is a better Care Home out there.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience of Wellington Vale and the care we gave to your father in-law. We pride ourselves on the person-centred care we offer as we know it makes such a huge difference to our residents daily lives. Thank you again for this wonderful review, it is sure to help other families at a difficult time.
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Review from Jenny J (Daughter-in-law of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled in so well to Wellington Vale, having moved in just before Christmas. She had been reluctant to take the step but has actually enjoyed letting go of all the day to day problems running a house entailed. She loves the garden, especially the wild life that can be seen from
her penthouse and the fact that someone else cuts the grass and hedges! She's made good friends there and the nurses, carers and activities team are dedicated and very understanding of her needs and wants. Nothing is too much trouble for any of the staff, whether that is planting flowers from her old garden, having a chat whilst cleaning her room, sorting out a sticky door or booking her in for a hair cut.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this excellent review! It has been wonderful to see your mother in-law slowly settle in and now really enjoy everything Wellington Vale has to offer.
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Review from R J (Son of Resident) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Wellington Vale have made Mum very welcome since she moved in. Although feeling uncertain about the home, she has been very well cared for and now loves her new home. She has made new friends and loves the staff who care for her. She loves the meals and has put weight on since relocating.
She enjoys most of the activities, especially the balloon volleyball and trips out.


The facilities are amazing and the staff so welcoming, engaging and helpful, both to Mum and us.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to share this fantastic review. Mum really has settled well and makes the most of everything we offer at Wellington Vale. We really enjoy your visits and hearing that you always feel so welcome is important to us too!
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Review from S M (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, staff attentive and accessible at all times. The home provides many activities and encourages all residents to participate. Menus - excellent, multiple choices. No hesitation in recommending Wellington Vale.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for sharing your experience of Wellington Vale and recommending us to other families in need of support. Mum has a wonderful character and has made some really special friendships here which is beautiful to see. We look forward to seeing you during your next visit.
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Review from Jan W (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Wellington Vale are outstanding. I cannot recommend this care home enough. Upon entering it is like a 5-star hotel, so welcoming from the start. All the staff are amazing, so kind, caring, well trained and knowledgable. They all respect their residents, treating them as individuals, preserving
their dignity and promoting a wonderful sense of self-worth. The ratio of staff to residents is evident every time we visit, all staff are cheerful, never seem to be in a hurry so they have plenty of time to attend to the needs of individual residents without having to rush them. The meals are awesome, homecooked and well thought out with plenty of choices. I am pleasantly surprised that my mum has settled in so well, she feels safe, secure and part of a large family at Wellington Vale. The Home Admissions Advisor and team certainly exceed all expectations. Thank you to everyone.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this outstanding review of our wonderful home and our amazing team!! It has been a privilege to welcome and care for your beautiful mum at what was a difficult time for you all. To see Mum nicely settled and know your family are content with the care we offer here is very rewarding for all of us. You are all very much part of the Wellington Vale family!
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Review from Alan P (Son-in-law of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law always dreaded going into a care home, we were so pleased when we found Wellington Vale. The members of staff are lovely, caring, approachable, great at keeping the family updated and asking for our input. We've been to a few events here the best was the carnival on bule Monday, it
was such fun, the residents were dancing, laughing and smiling. Those in bed could see the float as it passed by their door and they had visits from the various members of staff in fab fancy dress, it was a joy to watch and be part of. Well done everyone and thank you.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience of our wonderful home! Your support at our recent Carnival was invaluable, and the photos were great - thank you for joining in the fun!!
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Review from K M (Granddaughter of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always visit my Grandad at Wellington Vale and it shows a real difference in his personality. He's met so many new friends, and so many new stories to tell. He's well looked after and seems so much happier.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for sharing your experience of Wellington Vale. We have loved getting to know your grandad and listen to his wonderful stories!! Your grandad is a popular character amongst his new friends and our team, and it is fantastic that you can see the benefits of him joining us here at Wellington Vale.
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Review from Nick P (Son of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Wellington Vale cared for my dad in the last few days of his life. I was overwhelmed by the level of care that he received. The staff were friendly, respectful, very knowledgeable and above all incredibly caring. I will be forever grateful that we were able to find a room here and cannot
recommend Wellington Vale highly enough. Wonderful. Thank you all.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience of our team here at Wellington Vale. We feel privileged to have been able to support not only your father, but yourself and family during such a difficult time.
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Review from M M (Daughter of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What an amazing place Wellington Vale is! There is a fantastic atmosphere as soon as you enter; vibrant, friendly, and fun with a definite 'buzz' about the place! My 95-year-old father moved in three months ago and loves his new home. The management and staff are already like family. Dad loves the daily
activities, delicious meals and professional thoughtful care he receives. His room is beautiful, the place is more like a five-star residential hotel than a care home. It's a game changer for me living 5000 miles away knowing he is safe, happy and enjoying his new lifestyle!
Reply from Helen Cox, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience of our wonderful home and team. It makes us feel very proud to hear that even though you are so far away you are confident and content with the love and care we show your adorable dad. We love forward to seeing you on your next visit.
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Review from C A (Son of Resident) published on 17 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellington Vale is a fantastic care home, there is always a buzz of activity and all the staff are super. There is a real feel of all being a big family. They make everyone feel welcome from the very first minute you arrive!
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this wonderful review of your experience of our home and team. We do have lots of fun here and love you all to feel a part of that as the Wellington Vale family.
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Review from D C (Regular Volunteer) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found Wellington Vale Care Home very helpful and friendly. The residents are lovely.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your positive experience of our wonderful home. Our residents absolutely love your visits!
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Review from M C (Regular Volunteer) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wellington Vale is a wonderful, friendly home designed to assist and help residents and their families.
The home is managed professionally, friendly and is always welcoming.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeA very big THANK YOU for all the support you have given to Wellington Vale over the last 6 years. Our residents love it when you visit, you give them your time and care which is admirable. Thank you for sharing your love of our home!
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Review from L K (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were resident at Wellington Vale for several months for end-of-life care. It was the worst time of our lives but we honestly couldn't have got through it without the exemplary care of the staff and nurses at Wellington Vale. I know both my parents were as happy as they could be under
the circumstances. The place is beautiful and more like a boutique hotel but the nursing and care staff make this a safe humane, caring place to be. They went above and beyond for us.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience of our team's compassion and care here at Wellington Vale. We remember your family fondly, it was such a difficult time for you all. Knowing that you and your parents felt deeply cared for at that time in their lives makes us all at Wellington Vale feel very proud and privileged to have been part of your support network.
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Review from Debbie H (Daughter of Resident) published on 2 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely home with a lovely atmosphere. The was clean and inviting. All the staff were so welcoming. Every time we visited we were made to feel so special. The home is well-managed and the attention to detail is next to none. Can't recommend this home enough. Thank you all at Wellington. Look forward
to seeing you all soon.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this wonderful review of our home! It is great that you were able to see how happy our residents are and how much fun they are having too!! We look forward to your next visit.
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Review from R L (Granddaughter of Resident) published on 27 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited my Nan and would just like to say just how lovely the experience was. The home is beautiful and feels like being in a hotel. The staff were all so welcoming and nothing was too much trouble and assisted when we were in the seating area getting a hot drink. It really does not feel
like a care home and is very clean.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you so much for sharing your experience of Wellington Vale when you visited your nan. It is really important to us that family members feel welcome and confident in the care we are giving their loved ones. We look forward to you visiting again!
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Review from Anni M (Daughter of Resident) published on 25 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from the initial visit and meeting with the manager I felt confident about Wellington Vale. Professional and friendly, information was shared that covered all the important details. My dad's room was attractive and clean, and we were invited to bring things which would make him feel at home. An
important point for us was that he be encouraged and supported to be independent and move regularly - all of which happened. Everyone we met from the office team and nursing staff, to those who planned the menu and activities were helpful, genuine and supportive. 100% recommend.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your experience with our amazing team here at Wellington Vale. We really enjoyed getting to know Dad and it was a pleasure looking after him. I will ensure I let all team members know what a fantastic difference they have made!
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Review from Kate W (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great experience from the first enquiry to make their moving in and then onto a home closer to friends.
My mum gained strength and zest for life after a few days in their care.
She loved the food and they went beyond to accommodate her dairy-free diet.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for sharing your family's experience with the team here at Wellington Vale. We have thoroughly enjoyed supporting your lovely mum and getting to know all of your family. We will miss Mum but are very happy and proud that after our care Mum is strong enough and ready to move closer to her friends.
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Review from I G (Wife of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in respite care for 4 weeks and I must say how well he was looked after. All staff were lovely and nothing was too much trouble for them.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for taking the time to share your experience of our wonderful home. It was a pleasure getting to know your husband and taking care of him during his respite stay with us.
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Review from N G (Son of Resident) published on 9 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff very friendly and helpful. We were very happy to leave Dad in their care while we were away.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this great review! It is really important to us that family members are happy and confident in the care we offer to their loved ones. Dad was a great character and we loved getting to know him!
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Review from Joanne L (Daughter-in-law of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We went in to visit my father-in-law at Wellington Gate. I was very impressed by the friendliness of the staff but also the warm welcoming of the environment and lounge area. My father-in-law had such a lovely 4-week respite - he was well looked after and engaged in many of the provided activities.
I
know he is looking to go back as soon as he can.
Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care HomeThank you for this wonderful review. You father in-law is always welcome back any time. He is such a fabulous character, we didn't want to see him go. We hope to see you all again very soon!
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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Wellington Vale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 61 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 61 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.988 for Wellington Vale Care Home is calculated as follows: ( (719 Excellents x 5) + (9 Goods x 4) ) ÷ 728 Ratings = 4.988
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wellington Vale Care Home is based on 61 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 61 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 30 Dec 2025

Limited availability on our en-suite rooms. Please call us and ask for up to date information.

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Awards / Recognitions (15)

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Meet the Team (7)

Sandy

Sandy Atkins

Job Title: Home Manager Joined: 2022

What I Do:
As the general manager I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents. It is also very important for me to be available for our residents and their families, to remind them my door is always open, and they are welcome!


My Experience:
I have had the privilege of working in care since the age of 17. My very first role was as a care assistant and then I worked hard to gain the qualifications and experience to become a registered nurse specialising in Orthopaedics. I have always had a passion for working with our elderly population and transitioned over to the social care sector.


I have worked within both large and small organisations and have been in a variety of roles including 'Head of Care and Operations Director’. After a career change joining Hampshire Constabulary for a period of 6 years, my heart took me back to working again with the elderly which I love.


About Me:
My out-of-office activities have included obtaining the rank of Captain in the Territorial Army, something I am very proud of. I really enjoy keeping active in various sports including boot camp and I am currently training for a 100-mile walking challenge. I very much look forward to meeting you at Wellington Vale.

Helen

Helen Cox

Job Title: Home Admissions Advisor Joined: 2020

What I Do:


As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!


My Experience:


I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.


About Me:


I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie called Sox completes our crazy but happy family life!

Samuel

Samuel Sewell

Job Title: Head Chef Joined: 2022

What I Do:
As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.


My Experience:
I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.


About Me:
I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I am really looking forward to implementing my ideas and creativity in the future. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.

Chloe

Chloe Billing

Job Title: Activities Coordinator Joined: 2021

What I Do:
My role is to compose activities and events for the residents that are inclusive, enjoyable and exciting. I liaise within the local community, arranging community group visits within the home and to outside events too – this helps to promote a social network for our residents. My role includes creating activity plans based on well-being, mental stimulation, physical well-being and, of course, the most important ingredient: fun!


My Experience:
I started at Wellington Vale in January 2021 as part of the care team. Every day I always took pride in ensuring that I always left residents with a smile on their face. This helped me to make the easy decision of joining the activities team in May 2023. Exactly a year later to the day I started my role as the Activities Lead and I am still making sure there are lots of smiles and laughter too!


About Me:
I live locally in a shared house with my lively housemates. During my time off I like to crochet, and go for nice woodland or beach walks. I have many lovely and kind friends and family that I’m so grateful to have in my life!

Cindy

Cindy Burns

Job Title: Head Housekeeper Joined: 2017

What I Do:
I am the head housekeeper here at Wellington Vale. My role is to manage the housekeeping team effectively so that the whole home including resident rooms and communal areas is kept clean and tidy. It is also my responsibility to ensure the laundry service that we provide to our residents is of a high standard.


My Experience:
I started working for Cinnamon Care at Wellington Vale not long after it opened in 2017. My dedication and hard work as a general housekeeper were quickly noticed and I was promoted to head housekeeper within a few months. I have enjoyed watching the team grow and now have a wonderful team of seven working alongside me.


About Me:
I am a very sociable person and love to walk in my spare time. I also enjoy supporting my granddaughter with her doggie day care business.

Peter

Peter Adams

Job Title: Maintenance Manager Joined: 2024

What I Do:
My role involves maintaining the upkeep of the building to ensure everything is to Cinnamon Care standards for safety and decoration. It is great to be able to provide a luxury home for our residents to enjoy.


My Experience:
I have worked mainly in the hospitality industry for the past 30 years as a maintenance manager and before that worked on building renovations.


About me:
I live with my partner and two mad labradoodles. I taught karate for many years and achieved a 3rd dan black belt. In my spare time, I love to have a blast out on my motorbike or chill out fishing on my boat.

Sabrina

Sabrina Webber

Job Title: Administrator Joined: 2018

What I Do:


As the Home Administrator, I support residents and families with all things finance during their time at Wellington Vale. I also manage the friendly reception team and support the home with payroll, budgets, suppliers and rota management. I work closely with Sandy, our general manager to ensure all financial aspects of the home are managed effectively.


My Experience:


I started at Wellington Vale in 2018 as a part-time care assistant, then a few years later moved into the role of receptionist. My knowledge and experience of how the home operates soon grew, and in 2021 I accepted the opportunity of progressing to home administrator whilst completing my level 3 in business administration. Previously to Wellington Vale, I worked as a supervisor in retail and also became a fully qualified hairdresser.


About Me:
I live locally with my son Oliver who is 10. We enjoy spending time together as much as we can and we love travelling over to the family holiday home in Spain.

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