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Wellington Vale Care Home

Darnel Road, Waterlooville, Hampshire PO7 7TY
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The manager and the team looked after Dad, warmly, with kindness and compassion.Marie M(Daughter of Resident/Service User)
Wellington Vale Care Home, Waterlooville
The team at Wellington Vale are outstanding. I cannot recommend this care home enough.Jan W(Daughter of Resident/Service User)
Wellington Vale Care Home, Waterlooville
Right from the initial visit and meeting with the manager I felt confident about Wellington Vale.Anni M(Daughter of Resident/Service User)
Wellington Vale Care Home, Waterlooville

Wellington Vale is a purpose-built luxury care home set on the leafy borders of Denmead and Waterlooville. The home provides expert nursing, residential, dementia and short-stay care in elegant, welcoming surroundings.

The home features beautifully furnished, spacious en-suite bedrooms designed to provide comfort, safety and style. Residents benefit from superb on-site facilities including stylish lounges, a café-bar, a cinema/activity room, a hair and beauty salon and beautifully landscaped gardens, creating a...  

Care Provided by Wellington Vale Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750N/A
Residential Dementia CareFrom £1,800N/A
Nursing CareFrom £1,850N/A
Our reputation in and around Waterlooville speaks volumes. At Wellington Vale, you can relax in knowing all your needs will be catered for. Included in the cost of your room is excellent 24 hour care, a large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Wellingotn Vale, it's a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.

If you require a hair appointment in our salon or a newspaper - this will be charged separately.

Contact Wellington Vale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sandy Atkins (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (70)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • There are no restrictions on visiting days or times at Wellington Vale.

Parking

  • Private car parking available at Wellington Vale.

Wellington Vale Care Home Reviews (173)

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10

Wellington Vale Care Home has a Review Score of 10 (9.982) out of 10, based on 43 reviews in the last 2 years. Over all time Wellington Vale Care Home has 173 reviews.

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Showing 173 reviews matching selected criteria
Review from Debra J (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

We have been very happy with the care Mum has received from Wellington Vale. She settled in very quickly and is very well looked after. She is enjoying the food and all of the activities that are on offer. The staff all seem very friendly and caring, and Mum seems very at home. Nice facility as well.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to review Wellington Vale. Mum really does enjoy the activities, and we love Mum being part of our family!

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Review from Jacqui H (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

Could not be happier that our loved one is here. The staff could not be any better, they take the time to speak to the clients by name and nothing is too much trouble. They have wonderful events every day, on-site hairdressing, the food and the general ambience of the place are like being in a 5-star hotel. Can't rate this place highly enough.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you; it has been a pleasure welcoming Mum to Wellington Vale and, of course, your wonderful family too!!

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Review from Gary W (Son of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
It was a difficult process trying to find a care home for Mum after realising that she could no longer look after herself at home but after discovering Wellington Vale we could not be happier with the level of care that she is receiving.
Her room is like a home from home and we are fully assured of her safety and well-being at all times.
The staff are very attentive and caring and the daily activity schedule keeps all the patients as active as possible, even stretching to outdoor visits which she really enjoyed. The food is also excellent and varied.

To sum up, Wellington Vale is an excellent care home that I have no hesitation in recommending to anyone seeking top-level care for a dementia patient.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this excellent review! Mum has certainly settled in so well and is enjoying every day!

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Review from Alison D (Daughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience
I found Wellington Vale Care Home when looking for respite care for my father in October 2021. What a lucky find it was. I had to rely on reviews because of Covid restrictions.
Dad was a bit reluctant at first but needed a base close to the hospital for regular visits. He stayed for four weeks but didn’t want to leave.
Without exception, the staff have been absolutely fantastic and nothing is too much trouble. It has such a friendly and positive atmosphere, lots going on if you want it and plenty of quiet places if you don’t.
It’s spotlessly clean everywhere and smells fresh so it’s more like a hotel than a care home.
Communication with me is excellent for all of Dad's needs and I feel reassured that they will sort out anything he requires.
It’s not cheap but you get what you pay for and it’s worth it.
The captain's table was a great idea. More frequent, please.

I rarely write reviews and had to rely on reviews to find Dad this amazing place. I hope this helps others help loved ones.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to write this fantastic review. I am sure this will help future families make the difficult decision of choosing a quality care home.

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Review from J H (Daughter of Resident) published on 16 November 2022 Submitted via Website
Overall Experience
Respite care for Mum, I wondered how she would get on. We were made very welcome on moving-in day. All staff across the board were helpful, kind, friendly and cheerful, introducing themselves to Mum by name. The lounges, dining and cinema room are bright and welcoming and films, books and games around. Mum tells me the food was good, and plentiful, with snacks and fruit available all day. Captain's Dinner (the chef I believe) evening was a hit too.
The room was comfy, with an ensuite, Mum needed a different pillow, changed happily with a smile. The view and tree full of birds were an awesome bonus.

Varied activities daily - visiting pets, days out, hairdresser, nails done, all enjoyed by Mum. Walks in the colourful well-tended gardens, chats in the coffee shop... friends were made. Thank you, Wellington Vale, for making her stay a happy experience.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you! It was a pleasure looking after Mum whilst you were away - you could say Mum went on holiday too - to Wellington Vale! Hope to see you both again before Christmas for a hot chocolate or mulled wine!

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Review from P P (Resident / Service User) published on 2 November 2022 Submitted via Postal Card
Overall Experience

I'm happy here - well looked after, met a lot of new people and excellent staff. So well looked after.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for the excellent review! It is great to see you making so many new friends since living here at Wellington Vale!

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Review from J T (Respite Resident) published on 2 November 2022 Submitted via Postal Card
Overall Experience

Everyone has been amazingly kind and caring. I will miss you all until my next stay. Thank you.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

We can't wait for your next stay and neither can our residents! Thank you so much for taking the time to write this review!

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Review from K W (Daughter of Resident) published on 17 October 2022 Submitted via Website
Overall Experience

All the staff from the manager to reception, all care staff and admissions are so kind, caring and helpful. From the first day, my mother was made to feel welcome at Wellington Vale. The rooms are comfortable and to a high standard. The activities are fun and varied for all the residents to enjoy. There are quiet, lovely lounges to sit and for family members to visit. Also, a lovely seating area overlooking the well-kept gardens during the summer. The food provided is excellent too. It is a really lovely relaxing care home with friendly and caring care staff available at all times.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for sharing this review. I will never forget your Mum's face when Rod Stewart welcomed her to Wellington Vale!!

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Review from D R (Resident / Service User) published on 29 June 2022 Submitted via Postal Card
Overall Experience

Excellent support and attention both in medical and communication elements. The focus of attention is centred around the residents' well-being and social interaction to promote their mental awareness. Excellent environment to be in!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for your kind words! Everything we do is for our residents' individual needs to ensure they are having the best day, every day! Social interaction is so important and we certainly offer that here at Wellington Vale!

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Review from J G (Resident / Service User) published on 29 June 2022 Submitted via Postal Card
Overall Experience

I am very happy here. I love both gardens and the care I receive.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to share your love of Wellington Vale, we are happy you are living here too! We love watching you enjoy walking around the gardens every day!

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Review from C D (Respite Resident) published on 29 June 2022 Submitted via Website
Overall Experience
I self-referred for short-term respite care after an operation. After experience
trying to find care homes for elderly parents, and knowing how they vary, I was very encouraged by what I found even just from initial phone calls to Wellington Vale. Everyone was very efficient, but also warm and friendly and this continued throughout my stay.
The buildings are modern, purpose-built and don't feel 'institutional' with welcoming communal spaces indoors and outside, as well as spacious comfortable individual facilities. Activities are varied and thoughtful to suit a range of people.
The staff are kind and treat people like individuals - even when they are very busy - and it felt like nothing was too much trouble. Families and visitors are made to feel welcome and it feels safe and secure.

I would highly recommend it here!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to share your experience of staying with us here at Wellington Vale. It was a pleasure being there for you when you needed support!

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Review from Gary W (Son of Resident) published on 29 June 2022 Submitted via Website
Overall Experience
My mother-in-law, who has dementia, has been a resident at Wellington Vale for just over a year now. She is well looked after and cared for and we are happy that we made the decision for her to come here. She appears to be happy, in her own way, although she rarely takes part in the numerous activities that are available to her. She enjoys little tasks that she can do like folding the washing clothes up and sorting out the magazines, but these are less often as her health has deteriorated over the months.
My wife and I have taken part in several events that have been organised, i.e. charity walks, coffee mornings and litter pickings!

We have built up a good rapport with the Admissions Manager, who guided and helped us from the beginning when we first made the initial enquires about getting her into Wellington Vale and the whole process was made easy for us by them. It is reassuring that we are able to speak to her about the care/issues etc. that we may have.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for taking the time to review Wellington Vale and an even bigger thank you for all the support you and your wife give to us as a home! Our events wouldn't be the same without you - Summer Fair next!

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Review from S C (Relative of Resident) published on 29 March 2022 Submitted via Website
Overall Experience
The staff are always welcoming and friendly when we visit, nothing is too much.

Nan was made to feel very welcome when she moved in and is very happy. She always gives positive feedback about the staff and the facilities which is reassuring for the family. I follow Wellington Vale on Facebook and I love seeing what events they are celebrating and activities they have been up to - it shows that it’s never a dull day at Wellington Vale! An all-round 5-star service.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this 5-star review! You are right, there is never a dull moment here and Nan loves being a part of that!

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Review from Chloe F (Friend of Resident) published on 28 March 2022 Submitted via Website
Overall Experience

Such a wonderful care home, from the accommodation to the staff. Thank you to everyone and especially the home admissions advisor for all your guidance, help and care! I really am impressed and feel safe in the knowledge that my dear friend is in the best place.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Many thanks for taking the time to write this wonderful review!

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Review from W F (Resident / Service User) published on 25 March 2022 Submitted via Postal Card
Overall Experience

Thoroughly happy here, excellent care! This is my home!

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this excellent review! It is lovely to hear how happy you are!

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Review from M A (Resident / Service User) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Absolutely delighted. Love it here.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

We love you being here too! Thank you for taking the time to review us!

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Review from J H (Resident / Service User) published on 17 March 2022 Submitted via Postal Card
Overall Experience

Wellington Vale is very nice, everything you could wish for is here.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this wonderful review! It is lovely to hear that we provide everything you wish for in a home!

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Review from Janine W (Daughter of Resident) published on 4 March 2022 Submitted via Website
Overall Experience
Having to put Mum into residential care was undoubtedly the hardest decision I’ve ever had to make, but I can honestly say that from the very first day that the home admissions advisor showed me around, I knew it was the right place for Mum.
To see the difference in Mum's appearance and well being is incredible, she has really come out of herself and enjoys the banter with the team at Wellington Vale.
Its decor is inviting and there is always something going on and even if Mum doesn’t always join in, she can sit back and watch, the food is amazing and Mum's bedroom is beautiful.
All in all, I wouldn’t want Mum to be anywhere else.

Thank you for looking after my mum, Wellington Vale.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this lovely review! I remember the day I helped Mum move in, she has settled in so well and really is part of our family here at Wellington Vale!

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Review from Wendy J (Respite Resident) published on 1 March 2022 Submitted via Website
Overall Experience

It is my great pleasure to write a review for Wellington. I chose to use their respite care service following a major operation, due to home circumstances. It was without a doubt a good choice. The care, food, sensitivity and dignity I was afforded was touching. Although a large environment, it was friendly, homely and a professional place to be. The staff were amazing, gentle and kind, while professional. If you are considering this as a place for yourself or a loved family member, visit and see for yourself.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

Thank you for this wonderful review! It was a pleasure to take care of you during your recovery, helping you to gain the strength to go back home to your amazing husband! Thank you also from all of the team for the fabulous poem you wrote to us all.

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Review from Sandie M (Daughter-in-law of Resident) published on 1 March 2022 Submitted via Website
Overall Experience
Wellington Vale is a beautiful home with lovely decor. The staff are all very friendly and professional. Meals are home-cooked and are very tasty. I am giving an excellent review as my mother-in-law moved into the home and I can honestly say we are extremely pleased that she loves the place. Her room is lovely with a garden view and an en-suite shower room. Security is also very good.

I definitely recommend this home to anyone who requires residential care.

Reply from Helen Dunning, Home Admissions Advisor at Wellington Vale Care Home

A great review - thank you so much! It is so important to us that families have trust and confidence in our home and the team that take care of your loved ones so thank you for sharing that with us!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2017
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (6)

News
  • 05 Mar 2026

    Bert West, MBE, had a birthday surprise when he delivered the papers to Wellington Vale care home in Waterlooville. To mark his 92nd birthday on April 21 – and to...

  • 05 Mar 2026

    Ann Vincent, a much-loved mum, grandmother, great grandmother and great great grandmother celebrated her 102nd birthday with visits from family and friends to Wellington Vale care home in Waterlooville, where...

  • 05 Mar 2026

    Luxury care home, Wellington Vale in Waterlooville has been recognised as a Top 20 care home in the South East region – selected from a total of 2,635 care homes...

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Wellington Vale Care Home.

Meet the Team (5)

James Greene
James GreeneJob Title:Interim General ManagerJoined: 2026

As the Interim General Manager, I am responsible for the day-to-day management of the home. I support and lead every department and team member to ensure we deliver quality care and the best home experience we can to our wonderful residents.

It is also very important for me to be available for our residents and their families, to remind them that my door is always open and they are welcome!

Helen Cox
Helen CoxJob Title:Home Admissions AdvisorJoined: 2020

What I Do:

As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities, and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to tour it, so I love to show them around and give them an opportunity to see for themselves everything we have to offer and to meet our incredible team!

My Experience:

I returned to the UK in 2012 after working in Ibiza & Italy in the Tourism sector for 14 years. On my return, I joined the music and entertainment industry, managing DJs and acts from home before venturing back out into the workplace and joining the Wellington Vale team.

About Me:

I live locally with my husband Tim, my son Luca, stepchildren Harry and Lucy, along with my brother-in-law Matt and 15-month-old grandson Caspian. Our beautiful 4-year-old collie, called Sox, completes our crazy but happy family life!

Samuel Sewell
Samuel SewellJob Title:Head ChefJoined: 2022
What I Do:

As the head chef at Wellington Vale, I am responsible for providing a healthy, well-balanced variety of meals and snacks to our residents every day. My amazing team and I enjoy creating seasonal and themed menus on special days of the year, which our residents love! It is important to me that every resident looks forward to mealtimes and their meals are packed with nutrition and include any special dietary requirements.

My Experience:

I have been lucky to work in some beautiful restaurants, in particular Head Chef at ‘The Canteen’, Chef de Partie at ‘The Briny’ (AA Rosette 1 star) and Sous Chef at ‘The Elsted Inn’ in the heart of the South Downs.

About Me:

I have a great passion for cooking and love to bring a restaurant standard to Wellington Vale. I love to sing and dance around the home, and I really enjoy getting to know each resident. I am a family man and have a beautiful daughter Ivy.

Sarah Ellis
Sarah EllisJob Title:Recruitment AdministratorJoined: 2021
What I Do

As Recruitment Administrator in our home, I oversee the recruitment journey—from carefully reviewing CVs and selecting candidates to ensuring smooth onboarding and induction. I also maintain both physical and digital staff records, ensuring everything is current and compliant.

My Experience

With a rich administrative background spanning packaging, marketing, and healthcare, I’ve held roles from personnel administrator to PA in a design and marketing agency and account executive for pharmaceutical clients. This diverse experience has honed my organisational expertise and attention to detail.

About Me

I find joy in a balanced, simple life—cherishing time with family, sharing meals and laughter with friends. These days, you’ll often find me on a walk or at an exercise class, and I always make sure there’s a holiday or two on the horizon.

Shannon Newnham
Shannon NewnhamJob Title:AdministratorJoined: 2020
What I Do

My role as Wellington Vale’s administrator is to support the home with finance management, which includes payroll, supplier accounts, budgets and working closely with resident families regarding their monthly accounts. I also support James, our home manager and the reception team daily.

My Experience
I have been part of the team at Wellington Vale for six years, starting my journey as a carer, then senior carer, before supporting our deputy managers as the care co-ordinator. I am now enjoying my new role as the home administrator.

About Me

Outside of work, I enjoy playing darts, which definitely brings out my competitive side. I also love shopping and finding a good bargain—even if I don’t really need it!

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