Darnel Road, Waterlooville, PO7 7TY
View full details of Wellington Vale Care HomeI was recommended to Wellington Vale and arranged a viewing. I was very impressed from the outset. The home was very bright, warm, and welcoming, as were the staff I met. My father's room was very well-appointed and laid out. During my father's brief stay (3 months) we felt that he was cared for very well. All the staff showed compassion and a genuine wish to ensure that he was made comfortable and his needs met. Without mentioning names, there were particular staff who excelled in their duties. My family and I also thought that the Management Team were excellent.
I have found the staff so friendly and caring that I never feel lonely or isolated. The food is excellent and has improved my appetite as a result.
I came here for 2 weeks convalescence having spent many weeks in hospital. With the quirky atmosphere, very respectful and helpful staff, plus Sam's good menus and cooking, I have improved by leaps and bounds and feel much more prepared for facing life in my bungalow. Basically, I like to be independent as much as possible. I have enjoyed most of the social activities as well.
I have really enjoyed my 2 week experience. The staff have all been very pleasant & conscientious. The food has been lovely & a very good variety. I would recommend Wellington Vale & would love to come back in the future.
I have been helping out and working with Wellington Vale Care home for number of years on a voluntary basis. The staff are so welcoming, friendly and helpful. Being in and out at different times I have seen the care and dedication they show to the residents throughout the day, every day. The consideration they give to small gestures that make every resident part of the family is lovely to watch and be involved in. But not only the residents but also interacting with the community and becoming part of the community is so wonderful and greatly appreciated. It does not matter what role a staff member has, they are all helpful and caring. I have never seen anything but kindness and warmth across the board.
Mum has had a lovely 2 weeks here. I'm not sure she wants to go home! The staff have been so helpful. Nothing has been too much trouble. Mum is leaving here a lot brighter & happier. We will definitely return...... If there's a space!
Many, many thanks to you and your colleagues for making my mum's stay so successful. I can't think of the all the ways in which you went above beyond - I thought the welcome card was nice until you brought the flowers! Mum had nothing but praise throughout her stay, with 'that's no trouble' being the normal response to any request. The quality of the meals was big win, too, and she enjoyed meeting other residents. I think it's fair to say that my mum (who speaks for herself, of course!) is still undecided about leaving her independent living, but I don't think there's any more that you could all have done to make her welcome as Wellington Vale. We will see what the future holds. Once again, many thanks for making her stay so enjoyable.
I have been visiting for over a year now and Wellington Vale always meets the needs and worries of my friend. The food is wonderful and the staff can never do enough. The entertainment is well organised and always wonderful fun. Keep up the good work WV.
I have been very pleased with the level of care provided to my mother at Wellington Vale. The staff are very good at keeping us updated on how mum is doing which is much appreciated .We were so relieved to find somewhere where we felt comfortable leaving mum which suited her needs and which we felt happy with. The admissions process was smooth and the understanding provided to the family at this difficult time was very much appreciated . There are different activities each morning and afternoon to keep the residents busy and entertained. The staff are very caring and professional. The food is excellent as are the facilities . We are very happy with Wellington Vale for my mum.
Fantastic care home! I'd be happy here!
Excellent care for my mother in law. Staff are great and really caring, facilities and activities are also excellent. Very focussed on making sure every resident is as comfortable and happy as possible. Also very good at communicating with relatives and keeping them fully informed and involved on any important decisions.
Following a series of stokes and hospitalization my Dad initially came to Wellington Vale on a respite basis as he was unable to live independently. The level of care has been exceptional, the staff have been amazing - incredibly attentive, proactive, interested not only in the health of the residents but also their life and enjoyment. As a result of the exceptional care, my Dad has recovered to a level that has exceeded our most optimistic expectations, allowing him to lead the best life he can. My dad loves Wellington Vale, the activities challenge him mentally and physically, best of all we have piece of mind, if anything happens the staff and resident medical staff have got it. I cannot tell you the relief.
My mum has been at Wellington Vale on several occasions during the last few years for respite care, whilst I have been on holiday. The staff have always been amazing and she felt at home from the first moment she arrived. All the staff I have met are friendly and caring and the support they give also extends to family members too. Her most recent stay followed a period of hospitalisation during which Mum had become very frail. We had no hesitation in contacting Wellington Vale to ask them to provide respite care to help Mum to mobilise and rebuild her confidence.
Very good care, mum is happy, therefore so am I. She has settled in well.
My mother has been living at Wellington Vale for a few months now and has settled in lovely. Everyone is friendly, caring, compassionate and always welcoming to us as family members. We couldn't be happier!
I cannot fault any aspect of care given to Dad during his stay at Wellington Vale. All staff I encountered were friendly and professional and the environment superb. Many thanks.
During the time my very good friend was in Wellington Vale. I can honestly say she couldn't have been cared for better! All the staff went above and beyond, her every need was catered for, emotionally, socially and adjusting to a new life. Everyone has time to talk to not just her, but us too, as friendly- she was never short of a friendly conversation, a smile or even a hug. Well done WV you are fabulous!
My mother has settled well into Wellington Vale and has an amazing new lease of life. She is so much better than she has been for some time. I too am happier, knowing she is safe and well cared for.
My Dad was cared for with kindness & compassion throughout the 11 months he lived there. His medical needs were also met in the same way & with very high professional standards. I cannot fault the care he recieved & would highly reccomend this Care Home to anyone thinking of becoming a resident or looking for a Care Home for a family member. Once again I will use the word 'kindness' as that epitomises the Care that my Dad receievd.
The staff are all amazing. They are friendly, hard-working and provide outstanding care for the residents. I cannot thank them enough for the care my mum received. She left hospital very weak, but left Wellington Vale after respite stay, stronger, healthier and happier. Thank you all so much.
I was recommended to Wellington Vale and arranged a viewing. I was very impressed from the outset. The home was very bright, warm, and welcoming, as were the staff I met. My father's room was very well-appointed and laid out. During my father's brief stay (3 months) we felt that he was cared for very well. All the staff showed compassion and a genuine wish to ensure that he was made comfortable and his needs met. Without mentioning names, there were particular staff who excelled in their duties. My family and I also thought that the Management Team were excellent.
I have found the staff so friendly and caring that I never feel lonely or isolated. The food is excellent and has improved my appetite as a result.
I came here for 2 weeks convalescence having spent many weeks in hospital. With the quirky atmosphere, very respectful and helpful staff, plus Sam's good menus and cooking, I have improved by leaps and bounds and feel much more prepared for facing life in my bungalow. Basically, I like to be independent as much as possible. I have enjoyed most of the social activities as well.
I have really enjoyed my 2 week experience. The staff have all been very pleasant & conscientious. The food has been lovely & a very good variety. I would recommend Wellington Vale & would love to come back in the future.
I have been helping out and working with Wellington Vale Care home for number of years on a voluntary basis. The staff are so welcoming, friendly and helpful. Being in and out at different times I have seen the care and dedication they show to the residents throughout the day, every day. The consideration they give to small gestures that make every resident part of the family is lovely to watch and be involved in. But not only the residents but also interacting with the community and becoming part of the community is so wonderful and greatly appreciated. It does not matter what role a staff member has, they are all helpful and caring. I have never seen anything but kindness and warmth across the board.
Mum has had a lovely 2 weeks here. I'm not sure she wants to go home! The staff have been so helpful. Nothing has been too much trouble. Mum is leaving here a lot brighter & happier. We will definitely return...... If there's a space!
Many, many thanks to you and your colleagues for making my mum's stay so successful. I can't think of the all the ways in which you went above beyond - I thought the welcome card was nice until you brought the flowers! Mum had nothing but praise throughout her stay, with 'that's no trouble' being the normal response to any request. The quality of the meals was big win, too, and she enjoyed meeting other residents. I think it's fair to say that my mum (who speaks for herself, of course!) is still undecided about leaving her independent living, but I don't think there's any more that you could all have done to make her welcome as Wellington Vale. We will see what the future holds. Once again, many thanks for making her stay so enjoyable.
I have been visiting for over a year now and Wellington Vale always meets the needs and worries of my friend. The food is wonderful and the staff can never do enough. The entertainment is well organised and always wonderful fun. Keep up the good work WV.
I have been very pleased with the level of care provided to my mother at Wellington Vale. The staff are very good at keeping us updated on how mum is doing which is much appreciated .We were so relieved to find somewhere where we felt comfortable leaving mum which suited her needs and which we felt happy with. The admissions process was smooth and the understanding provided to the family at this difficult time was very much appreciated . There are different activities each morning and afternoon to keep the residents busy and entertained. The staff are very caring and professional. The food is excellent as are the facilities . We are very happy with Wellington Vale for my mum.
Fantastic care home! I'd be happy here!
Excellent care for my mother in law. Staff are great and really caring, facilities and activities are also excellent. Very focussed on making sure every resident is as comfortable and happy as possible. Also very good at communicating with relatives and keeping them fully informed and involved on any important decisions.
Following a series of stokes and hospitalization my Dad initially came to Wellington Vale on a respite basis as he was unable to live independently. The level of care has been exceptional, the staff have been amazing - incredibly attentive, proactive, interested not only in the health of the residents but also their life and enjoyment. As a result of the exceptional care, my Dad has recovered to a level that has exceeded our most optimistic expectations, allowing him to lead the best life he can. My dad loves Wellington Vale, the activities challenge him mentally and physically, best of all we have piece of mind, if anything happens the staff and resident medical staff have got it. I cannot tell you the relief.
My mum has been at Wellington Vale on several occasions during the last few years for respite care, whilst I have been on holiday. The staff have always been amazing and she felt at home from the first moment she arrived. All the staff I have met are friendly and caring and the support they give also extends to family members too. Her most recent stay followed a period of hospitalisation during which Mum had become very frail. We had no hesitation in contacting Wellington Vale to ask them to provide respite care to help Mum to mobilise and rebuild her confidence.
Very good care, mum is happy, therefore so am I. She has settled in well.
My mother has been living at Wellington Vale for a few months now and has settled in lovely. Everyone is friendly, caring, compassionate and always welcoming to us as family members. We couldn't be happier!
I cannot fault any aspect of care given to Dad during his stay at Wellington Vale. All staff I encountered were friendly and professional and the environment superb. Many thanks.
During the time my very good friend was in Wellington Vale. I can honestly say she couldn't have been cared for better! All the staff went above and beyond, her every need was catered for, emotionally, socially and adjusting to a new life. Everyone has time to talk to not just her, but us too, as friendly- she was never short of a friendly conversation, a smile or even a hug. Well done WV you are fabulous!
My mother has settled well into Wellington Vale and has an amazing new lease of life. She is so much better than she has been for some time. I too am happier, knowing she is safe and well cared for.
My Dad was cared for with kindness & compassion throughout the 11 months he lived there. His medical needs were also met in the same way & with very high professional standards. I cannot fault the care he recieved & would highly reccomend this Care Home to anyone thinking of becoming a resident or looking for a Care Home for a family member. Once again I will use the word 'kindness' as that epitomises the Care that my Dad receievd.
The staff are all amazing. They are friendly, hard-working and provide outstanding care for the residents. I cannot thank them enough for the care my mum received. She left hospital very weak, but left Wellington Vale after respite stay, stronger, healthier and happier. Thank you all so much.