Darnel Road, Waterlooville, PO7 7TY
View Full Details of Wellington Vale Care HomeI have been very pleased with the level of care provided to my mother at Wellington Vale. The staff are very good at keeping us updated on how mum is doing which is much appreciated .We were so relieved to find somewhere where we felt comfortable leaving mum which suited her needs and which we felt happy with. The admissions process was smooth and the understanding provided to the family at this difficult time was very much appreciated . There are different activities each morning and afternoon to keep the residents busy and entertained. The staff are very caring and professional. The food is excellent as are the facilities . We are very happy with Wellington Vale for my mum.
Fantastic care home! I'd be happy here!
Excellent care for my mother in law. Staff are great and really caring, facilities and activities are also excellent. Very focussed on making sure every resident is as comfortable and happy as possible. Also very good at communicating with relatives and keeping them fully informed and involved on any important decisions.
Following a series of stokes and hospitalization my Dad initially came to Wellington Vale on a respite basis as he was unable to live independently. The level of care has been exceptional, the staff have been amazing - incredibly attentive, proactive, interested not only in the health of the residents but also their life and enjoyment. As a result of the exceptional care, my Dad has recovered to a level that has exceeded our most optimistic expectations, allowing him to lead the best life he can. My dad loves Wellington Vale, the activities challenge him mentally and physically, best of all we have piece of mind, if anything happens the staff and resident medical staff have got it. I cannot tell you the relief.
My mum has been at Wellington Vale on several occasions during the last few years for respite care, whilst I have been on holiday. The staff have always been amazing and she felt at home from the first moment she arrived. All the staff I have met are friendly and caring and the support they give also extends to family members too. Her most recent stay followed a period of hospitalisation during which Mum had become very frail. We had no hesitation in contacting Wellington Vale to ask them to provide respite care to help Mum to mobilise and rebuild her confidence.
Very good care, mum is happy, therefore so am I. She has settled in well.
My mother has been living at Wellington Vale for a few months now and has settled in lovely. Everyone is friendly, caring, compassionate and always welcoming to us as family members. We couldn't be happier!
I cannot fault any aspect of care given to Dad during his stay at Wellington Vale. All staff I encountered were friendly and professional and the environment superb. Many thanks.
During the time my very good friend was in Wellington Vale. I can honestly say she couldn't have been cared for better! All the staff went above and beyond, her every need was catered for, emotionally, socially and adjusting to a new life. Everyone has time to talk to not just her, but us too, as friendly- she was never short of a friendly conversation, a smile or even a hug. Well done WV you are fabulous!
My mother has settled well into Wellington Vale and has an amazing new lease of life. She is so much better than she has been for some time. I too am happier, knowing she is safe and well cared for.
My Dad was cared for with kindness & compassion throughout the 11 months he lived there. His medical needs were also met in the same way & with very high professional standards. I cannot fault the care he recieved & would highly reccomend this Care Home to anyone thinking of becoming a resident or looking for a Care Home for a family member. Once again I will use the word 'kindness' as that epitomises the Care that my Dad receievd.
The staff are all amazing. They are friendly, hard-working and provide outstanding care for the residents. I cannot thank them enough for the care my mum received. She left hospital very weak, but left Wellington Vale after respite stay, stronger, healthier and happier. Thank you all so much.
Wellington Vale Care Home is an outstanding facility. From the minute you walk in the door the attention to detail and professionalism of ALL the staff is obvious. Everyone from the chef to the senior nurses are welcoming, friendly and absolutely on top of their job. The decor, public spaces and individual rooms are all bright and airy and well designed to meet the needs of the residents. I cannot fault the care given to my father in law and throughout his 11 month stay was repeatedly surprised (and grateful) for the level of care and the effort put in to ensure all his needs were catered for. Despite having advanced dementia he was happy and settled. The management staff are completely approachable and always available to discuss any queries. I doubt there is a better Care Home out there.
My mother-in-law has settled in so well to Wellington Vale, having moved in just before Christmas. She had been reluctant to take the step but has actually enjoyed letting go of all the day to day problems running a house entailed. She loves the garden, especially the wild life that can be seen from her penthouse and the fact that someone else cuts the grass and hedges! She's made good friends there and the nurses, carers and activities team are dedicated and very understanding of her needs and wants. Nothing is too much trouble for any of the staff, whether that is planting flowers from her old garden, having a chat whilst cleaning her room, sorting out a sticky door or booking her in for a hair cut.
The team at Wellington Vale have made Mum very welcome since she moved in. Although feeling uncertain about the home, she has been very well cared for and now loves her new home. She has made new friends and loves the staff who care for her. She loves the meals and has put weight on since relocating. She enjoys most of the activities, especially the balloon volleyball and trips out. The facilities are amazing and the staff so welcoming, engaging and helpful, both to Mum and us.
Excellent care, staff attentive and accessible at all times. The home provides many activities and encourages all residents to participate. Menus - excellent, multiple choices. No hesitation in recommending Wellington Vale.
The team at Wellington Vale are outstanding. I cannot recommend this care home enough. Upon entering it is like a 5-star hotel, so welcoming from the start. All the staff are amazing, so kind, caring, well trained and knowledgable. They all respect their residents, treating them as individuals, preserving their dignity and promoting a wonderful sense of self-worth. The ratio of staff to residents is evident every time we visit, all staff are cheerful, never seem to be in a hurry so they have plenty of time to attend to the needs of individual residents without having to rush them. The meals are awesome, homecooked and well thought out with plenty of choices. I am pleasantly surprised that my mum has settled in so well, she feels safe, secure and part of a large family at Wellington Vale. The Home Admissions Advisor and team certainly exceed all expectations. Thank you to everyone.
My mother-in-law always dreaded going into a care home, we were so pleased when we found Wellington Vale. The members of staff are lovely, caring, approachable, great at keeping the family updated and asking for our input. We've been to a few events here the best was the carnival on bule Monday, it was such fun, the residents were dancing, laughing and smiling. Those in bed could see the float as it passed by their door and they had visits from the various members of staff in fab fancy dress, it was a joy to watch and be part of. Well done everyone and thank you.
I always visit my Grandad at Wellington Vale and it shows a real difference in his personality. He's met so many new friends, and so many new stories to tell. He's well looked after and seems so much happier.
The team at Wellington Vale cared for my dad in the last few days of his life. I was overwhelmed by the level of care that he received. The staff were friendly, respectful, very knowledgeable and above all incredibly caring. I will be forever grateful that we were able to find a room here and cannot recommend Wellington Vale highly enough. Wonderful. Thank you all.
I have been very pleased with the level of care provided to my mother at Wellington Vale. The staff are very good at keeping us updated on how mum is doing which is much appreciated .We were so relieved to find somewhere where we felt comfortable leaving mum which suited her needs and which we felt happy with. The admissions process was smooth and the understanding provided to the family at this difficult time was very much appreciated . There are different activities each morning and afternoon to keep the residents busy and entertained. The staff are very caring and professional. The food is excellent as are the facilities . We are very happy with Wellington Vale for my mum.
Fantastic care home! I'd be happy here!
Excellent care for my mother in law. Staff are great and really caring, facilities and activities are also excellent. Very focussed on making sure every resident is as comfortable and happy as possible. Also very good at communicating with relatives and keeping them fully informed and involved on any important decisions.
Following a series of stokes and hospitalization my Dad initially came to Wellington Vale on a respite basis as he was unable to live independently. The level of care has been exceptional, the staff have been amazing - incredibly attentive, proactive, interested not only in the health of the residents but also their life and enjoyment. As a result of the exceptional care, my Dad has recovered to a level that has exceeded our most optimistic expectations, allowing him to lead the best life he can. My dad loves Wellington Vale, the activities challenge him mentally and physically, best of all we have piece of mind, if anything happens the staff and resident medical staff have got it. I cannot tell you the relief.
My mum has been at Wellington Vale on several occasions during the last few years for respite care, whilst I have been on holiday. The staff have always been amazing and she felt at home from the first moment she arrived. All the staff I have met are friendly and caring and the support they give also extends to family members too. Her most recent stay followed a period of hospitalisation during which Mum had become very frail. We had no hesitation in contacting Wellington Vale to ask them to provide respite care to help Mum to mobilise and rebuild her confidence.
Very good care, mum is happy, therefore so am I. She has settled in well.
My mother has been living at Wellington Vale for a few months now and has settled in lovely. Everyone is friendly, caring, compassionate and always welcoming to us as family members. We couldn't be happier!
I cannot fault any aspect of care given to Dad during his stay at Wellington Vale. All staff I encountered were friendly and professional and the environment superb. Many thanks.
During the time my very good friend was in Wellington Vale. I can honestly say she couldn't have been cared for better! All the staff went above and beyond, her every need was catered for, emotionally, socially and adjusting to a new life. Everyone has time to talk to not just her, but us too, as friendly- she was never short of a friendly conversation, a smile or even a hug. Well done WV you are fabulous!
My mother has settled well into Wellington Vale and has an amazing new lease of life. She is so much better than she has been for some time. I too am happier, knowing she is safe and well cared for.
My Dad was cared for with kindness & compassion throughout the 11 months he lived there. His medical needs were also met in the same way & with very high professional standards. I cannot fault the care he recieved & would highly reccomend this Care Home to anyone thinking of becoming a resident or looking for a Care Home for a family member. Once again I will use the word 'kindness' as that epitomises the Care that my Dad receievd.
The staff are all amazing. They are friendly, hard-working and provide outstanding care for the residents. I cannot thank them enough for the care my mum received. She left hospital very weak, but left Wellington Vale after respite stay, stronger, healthier and happier. Thank you all so much.
Wellington Vale Care Home is an outstanding facility. From the minute you walk in the door the attention to detail and professionalism of ALL the staff is obvious. Everyone from the chef to the senior nurses are welcoming, friendly and absolutely on top of their job. The decor, public spaces and individual rooms are all bright and airy and well designed to meet the needs of the residents. I cannot fault the care given to my father in law and throughout his 11 month stay was repeatedly surprised (and grateful) for the level of care and the effort put in to ensure all his needs were catered for. Despite having advanced dementia he was happy and settled. The management staff are completely approachable and always available to discuss any queries. I doubt there is a better Care Home out there.
My mother-in-law has settled in so well to Wellington Vale, having moved in just before Christmas. She had been reluctant to take the step but has actually enjoyed letting go of all the day to day problems running a house entailed. She loves the garden, especially the wild life that can be seen from her penthouse and the fact that someone else cuts the grass and hedges! She's made good friends there and the nurses, carers and activities team are dedicated and very understanding of her needs and wants. Nothing is too much trouble for any of the staff, whether that is planting flowers from her old garden, having a chat whilst cleaning her room, sorting out a sticky door or booking her in for a hair cut.
The team at Wellington Vale have made Mum very welcome since she moved in. Although feeling uncertain about the home, she has been very well cared for and now loves her new home. She has made new friends and loves the staff who care for her. She loves the meals and has put weight on since relocating. She enjoys most of the activities, especially the balloon volleyball and trips out. The facilities are amazing and the staff so welcoming, engaging and helpful, both to Mum and us.
Excellent care, staff attentive and accessible at all times. The home provides many activities and encourages all residents to participate. Menus - excellent, multiple choices. No hesitation in recommending Wellington Vale.
The team at Wellington Vale are outstanding. I cannot recommend this care home enough. Upon entering it is like a 5-star hotel, so welcoming from the start. All the staff are amazing, so kind, caring, well trained and knowledgable. They all respect their residents, treating them as individuals, preserving their dignity and promoting a wonderful sense of self-worth. The ratio of staff to residents is evident every time we visit, all staff are cheerful, never seem to be in a hurry so they have plenty of time to attend to the needs of individual residents without having to rush them. The meals are awesome, homecooked and well thought out with plenty of choices. I am pleasantly surprised that my mum has settled in so well, she feels safe, secure and part of a large family at Wellington Vale. The Home Admissions Advisor and team certainly exceed all expectations. Thank you to everyone.
My mother-in-law always dreaded going into a care home, we were so pleased when we found Wellington Vale. The members of staff are lovely, caring, approachable, great at keeping the family updated and asking for our input. We've been to a few events here the best was the carnival on bule Monday, it was such fun, the residents were dancing, laughing and smiling. Those in bed could see the float as it passed by their door and they had visits from the various members of staff in fab fancy dress, it was a joy to watch and be part of. Well done everyone and thank you.
I always visit my Grandad at Wellington Vale and it shows a real difference in his personality. He's met so many new friends, and so many new stories to tell. He's well looked after and seems so much happier.
The team at Wellington Vale cared for my dad in the last few days of his life. I was overwhelmed by the level of care that he received. The staff were friendly, respectful, very knowledgeable and above all incredibly caring. I will be forever grateful that we were able to find a room here and cannot recommend Wellington Vale highly enough. Wonderful. Thank you all.