Sunnybank House Care Home

What I Do:
As General Manager of Sunnybank House, it’s my absolute pleasure to welcome you to our home. I work closely with every department to ensure we deliver an exceptional experience for all our residents, rooted in kindness, quality, and a shared commitment to excellence.

You’ll often find me out and about in the home, engaging with residents, listening to their feedback, and collaborating on new ideas that help us continue to grow and improve. I’m also deeply passionate about team development, working side by side with my Sunnybank colleagues to ensure they feel empowered, supported, and inspired to provide the best possible care.

My Experience:
My journey in care began at age 15, washing dishes in my local nursing home—and I’ve never looked back. That early experience sparked a lasting passion for supporting others and set me on a path of learning and leadership.

Since then, I’ve embraced every opportunity to grow, working in every role within the home—including the occasional stint in the kitchen! I’ve held leadership positions in both small and large organisations at home, regional, and operational levels. But my heart belongs to home management, where I can be part of residents’ lives and see the impact of meaningful care each and every day.

About Me:
When I’m not at work, you’ll find me staying active at the gym, unwinding at the cinema, or enjoying peaceful hours by the water with a fishing rod in hand.

What I Do:
I support individuals and families during times of change, helping them navigate important decisions with clarity and compassion. Whether it's exploring care options or offering guidance through the process, I’m here to answer questions and ease any concerns, ensuring each step forward feels informed and supported. Showing people around Sunnybank House and all it has to offer is a joy and a great way to start.

My Experience:
With over 30 years in the care sector, I’ve held roles ranging from carer and senior carer to team leader and management. I’ve worked across Social Services, charities, and private healthcare, always driven by a passion for helping others. I also bring a strong background in fitness and rehabilitation, which continues to inspire my approach to holistic care.

About Me:
Outside of work, I stay active and grounded by keeping up my fitness, taking long walks with my dog, and enjoying precious time with my grandchildren. I especially love weekend escapes in our caravan with my husband—nothing beats that sense of peace and recharge in the countryside.

My Role: I joined Cinnamon in September 2022 and proudly serve as Deputy Manager at Sunnybank House. In this role, I support the smooth day-to-day running of the home, making sure the needs, wishes, and preferences of both residents and their families are always heard and respected.

My Experience: With a strong background in dementia care, I’ve completed extensive training in supporting individuals living with dementia. I hold a Level 3 qualification in Health and Social Care and am currently working toward my Level 5. I’m passionate about helping team members grow and thrive, and I take great satisfaction in coaching and supporting staff to reach their full potential.

About Me: Outside of work, I love spending quality time with my family, catching up with friends, and simply unwinding in good company.

My Role I joined Cinnamon in December 2022 as one of the Activity Coordinators at Sunnybank House, where I’ve had the joy of working alongside a dedicated team to provide a wide range of engaging activities for our residents. Since 1st May 2023, I’ve proudly stepped into the role of Senior Wellbeing Lead, with a focus on developing new activity ideas, strengthening intergenerational connections, and welcoming volunteers to support and enrich our growing programme.

My Experience My career began in stroke rehabilitation, where I spent 14 years throughout the late ’80s and ’90s before transitioning into community care. I bring valuable experience as an events coordinator, which complements my current role beautifully. Over the years, I’ve also worked closely with people living with dementia and have completed training tailored to providing meaningful support in this area. Drawing on all these experiences, I’m passionate about creating moments that matter for our residents and their families.

About Me Born and raised in Hampshire, I now call Fair Oak home. My partner and I have been together for 19 years, and we both love walking, gardening, and soaking up peaceful countryside escapes. It’s these simple pleasures that help keep me grounded and inspired in the work I do.

What I do:
My role is to provide excellent customer service, ensuring the residents are comfortable and happy. To work with the catering team, support the dining areas at meal times, ensuring that the highest standards are met. To make sure the home is kept clean to the highest standard, safe and accommodating to everyone.

My experience:
I have studied back home in the Philippines in Hotel and Restaurant management at a university, gaining hands-on experience in a hotel and fine dining restaurant. As I moved here to England, I have worked in a hotel and in a care home. Then I joined here in Sunnybank House as a housekeeper then became a head housekeeper. Now, as I take a new role as Hospitality Supervisor.
About me:
I like spending time with my family like exploring new places, travelling and experiencing outdoor adventure like camping and mountain biking.

I am conscientious about keeping Sunnybank House well-maintained and safe for our Residents. There are a lot of hidden checks and Statutory inspections that I like to keep up to date.

The most satisfying part is helping the residents make their rooms personal to them, whether hanging pictures or organising their rooms to their liking.

Having worked at Sunnybank for 7 years, all the residents know me well and I have a great relationship with all of them.

My Experience
I worked in the construction industry for 30 years and found the experience gained invaluable in my current role. I was the first employee at Sunnybank House and was responsible for overseeing the handover of the building in 2014.

About Me
I like watching my local Premier League and cricket teams live and attending concerts.
My two daughters and dog keep me busy

What I do:
As Housekeeping Supervisor, I lead our dedicated team in maintaining a clean, safe, and welcoming environment for all residents. I ensure that high standards are met across housekeeping services, including laundry, so that everyone feels truly at home.

My Experience:
I began my journey at Sunnybank House as a Care Assistant before transitioning to the housekeeping team. After gaining hands-on experience as a Housekeeping Assistant, I stepped into my current role as Housekeeping Supervisor—committed to quality, teamwork, and care in everything I do.

About me:
I love spending time with my family and particularly like going for lovely walks in the countryside

What I Do:
I recently joined the team after hearing such wonderful things about the home, and I’m proud to now be part of it. My role focuses on supporting the day-to-day running of the home, helping things run smoothly while being a consistent presence for both residents and staff. It’s a privilege to work alongside a dedicated team and share each day with the incredible people who live here.

My Experience:
With over 25 years in the care sector, I’ve built a broad foundation across a variety of settings—from private homes and charitable organisations to domiciliary care and training. Along the way, I’ve gained valuable qualifications, developed a deep understanding of care practices, and continuously strengthened my skills. I believe in lifelong learning and approach each day as a new opportunity to grow and support others.

About Me:
Outside of work, I enjoy keeping active and spending quality time with my family. Staying fit and embracing those everyday moments help keep me balanced and energised.

What I do:
I'm thrilled to have joined the team at Sunnybank House this year, where I lead a dedicated kitchen team passionate about delivering a delicious and nutritious dining experience for our residents. We take great pride in using fresh, seasonal ingredients and work closely with trusted suppliers to make this possible.

My Experience:
With over 45 years in hospitality and catering, my background spans fine dining, sports and historic venues, pub management, and the care sector. I spent two decades as Catering and Hospitality Manager at Salisbury Cathedral, where I had the privilege of catering for Their Majesties Queen Elizabeth II and King Charles III, among many others.

About me:
A true Sussex native, I enjoy relaxing holidays, tackling DIY projects, getting my hands dirty in the garden, and cheering on the mighty Brighton & Hove Albion. I've been happily married to Ellen for 36 years; together we share two grown-up children, two very grown-up stepchildren, and our loyal black lab, Harvey.

My Role: I’m actively involved in overseeing care practices across Sunnybank House, ensuring the highest standards of care are upheld every day. I see myself as a strong and positive link of communication to residents, families, the management team, and care staff, as well as building trusted relationships with external professionals. I proudly lead our clinical rounds and foster excellent partnerships with all stakeholders. Mentoring and developing team members is a passion of mine—encouraging them to grow in confidence, skill, and compassion to provide the very best care to our lovely residents.

My Experience: With over 18 years in the healthcare sector, I bring a solid medical foundation and hands-on clinical expertise shaped across various care settings, including hospitals, nursing homes, and specialist dementia and residential care. My journey has taken me through many roles, each one contributing to the leader I am today. I hold an RQF Level 6 qualification (equivalent to SCQF Level 10 / CQFW Level 6), a Level 5 Diploma in Health and Social Care, and proudly completed the Lead to Succeed certification with Cinnamon. I have a particular passion and depth of experience in supporting those living with dementia.

About Me: I'm happily married with two wonderful children, and when I’m not working, I enjoy spending quality time with my family—whether we’re out walking, sharing a meal, or simply relaxing at home with a plate of our favourite traditional dishes. I’m also a big football fan, and if you hear “You’ll never walk alone,” you’ll know exactly which team has my heart!

My Role: I’ve been part of the Sunnybank House family for nearly 11 years, having joined as a Senior Care Assistant when the home first opened. Over the years, I’ve worked hard to develop my skills, achieving my QCF Level 5 Manager’s qualification and progressing toward my goal of becoming a Care Coordinator—a role where I can truly apply my knowledge and passion for care.

My Experience: Sunnybank House feels like my second home. I love seeing the residents each day and supporting them in leading enriched, fulfilling lives. In my current role, I’m committed to ensuring that high-quality, person-centred care is consistently delivered. I listen carefully to residents’ concerns, monitor the daily delivery of care, and make sure that care plans reflect each individual’s needs, preferences, and desire for independence.

About Me: When I’m not at work, I enjoy quality time with my family and getting out and about on local day trips. Relaxing at home is my way of recharging and staying balanced, ready to give my best each day.