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Care Homes Owned by Cinnamon Care Collection in West Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cinnamon Care Collection in West Sussex

Only the locations & reviews in West Sussex for Cinnamon Care Collection are showing below.

View the details of all 24 locations (with 1919 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in West Sussex (2)

 - Browse 2 Care Homes owned by Cinnamon Care Collection in West Sussex
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Merriman Grange Care Home
102 Warren Road, Worthing BN14 9QH 
Top 20 carehome award certificate
10 25 reviews
Merriman Grange Care Home, Worthing, West Sussex
Top 20 carehome award certificate
"We are very happy that our mother is a resident at Merriman Grange. It is a warm and caring home with friendly staff and you feel welcome…"   Read all 25 reviews
  • from £1,825 / week
  • 81 Rooms
Location Type Care Home

Merriman Grange Care Home in Worthing is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the South East Region, in the carehome.co.uk ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lakeview Grange
93 - 94 Whyke Road, Chichester PO19 8JF 
9.9 79 reviews
Lakeview Grange, Chichester, West Sussex
"Could not speak more highly of Lakeview Grange. All the staff are incredible helpful and there isn't anything that is too much to ask for…"   Read all 79 reviews
  • from £1,750 / week
  • 55 Rooms
Location Type Care Home

Lakeview Grange Care Home in Chichester, is a luxury care home offering exceptional residential, dementia and respite care in elegant surroundings. As part of Cinnamon Care Collection, recognised by ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Cinnamon Care Collection Reviews in West Sussex (104)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.909) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Lakeview Grange

from Holly P (Independent Advocate Deputyship) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not speak more highly of Lakeview Grange. All the staff are incredible helpful and there isn't anything that is too much to ask for from them. The care senior Caitlyn is an absolute pleasure to deal with and is remarkable with all residents, supporting their needs and making them feel at home.
Lakeview Grange provide a luxurious home from home, the entertainment and food are incredible and the facilities are state of the art.
Most importantly, the staff treat all residents like family, the level of care they provide is above and beyond.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello Holly, Thank you so much for your kind comments. The team at Lakeview Grange work very hard to make our resident's life a happy one.
Look forward to seeing you soon.
Best wishes
Jackie, Shaun and the team.
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Review of

Lakeview Grange

from M E (Friend of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend's mother on 10th February 26. In the morning I was so very impressed by the warmest of welcomes, I received by all the staff. The atmosphere at 'Lakeview' in Chichester was amazing! I waited in the lounge for a while and was so impressed by the kindness I witnessed towards all the
residents! Especially one of the staff who was dancing and singing with a group of residents as they enjoyed a valentines 'singalong'. Lakeview is most certainly a luxury retirement home!
I remain beyond very impressed. My friend's mother is being looked after so so well. Thank you.
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Review of

Merriman Grange Care Home

from Karen B (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had 2 respite stays at Merriman Grange at the end of last year. I cannot recommend it highly enough. All the staff are friendly, kind & professional. The bedrooms and all the communal areas are beautifully decorated, clean and comfortable. The food is varied and of a high quality and smaller
appetites are catered for. The activities program and outings are interesting and varied and residents are encouraged to join in but it is acknowledged that sometimes people want to have some quiet time and this is also OK.
Merriman Grange is more like a 5 star hotel than a care home - highly recommended in all areas.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeIt was a pleasure to have your Mum stay with us. We look forward to seeing her again in the future. Many thanks for taking the time to submit your feedback. It's much appreciated. Thank you.
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Review of

Merriman Grange Care Home

from S P (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in last September. Although it took her a while to settle, the care and support from everyone at Merriman helped tremendously. Her room is amazing, and with all her personal bits and pieces, it feels like her home. The facilities are fantastic with a wide range of activities to choose from.
Mum particularly enjoys the minibus trips. All the staff are welcoming, friendly and caring. We are confident that mum is safe and well cared for, and no longer on her own. There is always someone available for a chat.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeMany thanks for your review. This sort of insight is a great help to other families. It can often take a while to settle in - it's can be a huge change. We're all here to provide care and support to help the transition from home to residential care. We navigate the small bumps in the road together - we're so pleased your Mum is happily settled. Thank you once again.
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Review of

Merriman Grange Care Home

from J W (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy that our mother is a resident at Merriman Grange. It is a warm and caring home with friendly staff and you feel welcome from the moment you walk through the door. There are many welcoming communal spaces, either to share time with visitors or other residents or to sit quietly with
a book or a cup of coffee. Activities to stimulate mind and body are provided mornings and afternoons and the staff encourage residents to participate but respect their need for quiet time too. The facilities are very modern, clean and of a high standard. The bedrooms are well designed, with plenty of storage and shelving for displaying personal knick-knacks. Overall the Merriman provides a beautiful, luxurious, friendly environment, which is exactly what we wanted for our mother's care.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeWe can't thank you enough for the kind words. Your mother is very much a part of the Merriman community and we are delighted that she chose to join us. Thank you again.
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Review of

Lakeview Grange

from Gilly R (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father and stepmother's Medical Practice attend this beautiful Care Home, so it was the obvious choice for both of them after my father sustained an accident at home.
The ambience of Lakeview Grange is like that of a top quality hotel, the interior decor is of a very high standard and all the public
areas, reception rooms, dining room and bedrooms are superb. You would never think you are in a Care Home, which is exactly what I wanted for my parents.
Sadly, my father recently passed, but I couldn't have chosen a better place for his passing, and now to care for my 99-year-old stepmother going forward. She is very happy at Lakeview, they always have a lot of activities taking place to keep the residents interested and occupied. The morning I bought them to Lakeview, there was a magician and in the afternoon, a musician playing the baby grand piano.
My stepmother is constantly telling me how wonderful all the staff members are, and how delicious the food is!
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your wonderful review. It is a pleasure caring for your wonderful stepmother and we look forward to seeing you soon.
Best wishes
Jackie
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Review of

Lakeview Grange

from Helen S (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Larkview since day 1 (opening day) and she has dementia and has to move up to the dementia floor. The home have been so supportive and caring during her transition to a different room. A truly wonderful experience all round - always treated with respect and dignity.
Lakeview is
a truly lovely care home.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello there. Thank you for your kind review. The transition to a new community is never easy for the resident and their family. We hope the new environment will help and support your mother to live a happy life.
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Review of

Merriman Grange Care Home

from L S (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Merriman Grange. My mum stayed there for five weeks of respite care and truly loved her time there. From the moment she arrived, the staff were incredibly welcoming and consistently went above and beyond - especially the wonderful care team, who showed such kindness and compassion
throughout her stay.
There were plenty of engaging daily activities for her to enjoy, including trips out, which she really looked forward to. The food was of an excellent standard, and she also formed some lovely friendships while she was there. It was such a comfort knowing she was so well cared for, and I wouldn't hesitate to recommend Merriman Grange to others.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for your kind words. it was our entirely our pleasure to care for your mum and provide you with peace of mind. Thank you for taking the time to submit this review.
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Review of

Lakeview Grange

from J W (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law recently moved into Lakeview Grange, due to his dementia going downhill in the last few months.
It's a very difficult decision that the family had to make and I don't think you ever want to see a loved one go into a care home, but the staff have been amazing at Lakeview, especially
Jackie & Josh.
They have handled the situation with empathy, care and above all else kindness to both my father-in-law & us as a family.
The facilities are amazing and it's a lovely environment for us to visit.
We couldn't recommend Lakeview enough, just listen to their advice.
Thank you from us all
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello there. Thank you for your kind words. It is about working together, care home and family that helps with a smooth transition for all residents, particularly those living with Dementia. Sure to see you soon. Best wishes - the Lakeview Grange team
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Review of

Lakeview Grange

from Carly S (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Lakeview Grange after a week in hospital. He has always been adamant that he would never move to a care home, but needs must.
He is very happy there, the home looks more like a five star hotel, the staff are very warm and have a lovely sense of humour. They even went to the trouble
of introducing him to like minded residents-on my first visit to the home I found my father having lunch with three other residents. The food looked delicious and homemade.
Our experience of Lakeview Grange could not have been better. I am very grateful to them.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello Carly. Thank you so much for your positive review. The team at Lakeview Grange always go above and beyond for our residents. Wishing you a Happy New Year.
Best wishes Jackie, Shaun and the team.
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Review of

Lakeview Grange

from E B (Stepdaughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepdad has recently been admitted to Lakeview.
The staff have been especially supportive during this time and have been immediately responsive to his particular care needs.
I am incredibly grateful.
I have been nothing but impressed by their care, their communication and the environment they
provide.
Highly recommend.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you for your kind words and taking the time to write a great review for Lakeview Grange. At Lakeview Grange, we do our best to ensure all residents live a happy and fulfilled life. Wishing you and your family a very Happy New Year and look forward to seeing you soon.
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Review of

Lakeview Grange

from Diane W (Daughter of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so grateful to the staff of Lakeview for all the care and attention given to our mother over the last year since she moved in. They have maintained a careful focus on her well being and have discussed care plans with us. Their patience and attention to our mother's needs have been so reassuring.
The home itself is a lovely environment which provides dignity for resident and a warm welcome for relatives. Thank you Lakeview.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeA kind review Diane, thank you so much for taking the time to express your thoughts. Best wishes, Jackie, Shaun and the team.
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Review of

Merriman Grange Care Home

from S G (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident of the Merriman three months ago, and it is already evident that the kindness, professionalism, and unwavering dedication of your staff profoundly enrich the lives of those in your care. Equally important is your compassion that extends beyond the residents themselves, offering
invaluable support and reassurance to their families and friends.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeWe're very grateful for this feedback, thank you so much. One thing that we're all aware of at Merriman Grange is that the transition into a care home is a journey made by the whole family and circle of friends, as well as the resident. We keep that in mind during those early weeks and months, and try to ease any natural worries. Your Mum is an absolute delight and a much-loved member of our community. Thank you again.
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Review of

Lakeview Grange

from Jenny J (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Lakeview Grange for respite whilst we were on holiday. She was very happy and well cared for. The staff were lovely and very kind. Also, the Manager Jackie Cridlin, has kept in touch with us and given us lots of help and advice in our ongoing dementia journey with Mum. This advice
has been invaluable and has helped us immensely. Thank you.
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Review of

Lakeview Grange

from Kirsty M (Daughter of Resident) published on 24 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facilities are top notch, but the most important thing to me is the staff, and they are absolutely amazing - caring, compassionate and take excellent care of my Dad. Knowing they are looking after him so well, makes it easier for me when I leave after a visit.
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Review of

Merriman Grange Care Home

from Barbara T (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we arrived at Merriman we were met with friendly and professional staff. The facilities are wonderful with spacious rooms but also plenty of activities or quieter spaces to enjoy. Every member of staff is friendly and approachable and it is clear that they all love their job and helping
the residents.
Whilst our 100 year old mother was booked in for a two week respite care and understandably anxious, as were we, as she had never been in a care home every effort was made to ensure that she was comfortable and nothing was too much trouble... even the 3.00am cup of Ovaltine on waking in the night.
The choice of food is outstanding either in the restaurants or in their own rooms and just the right amount of food for a smaller appetite.
Exceptional care and service from everyone made the whole experience very easy and we had nothing to worry about at all.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for your kind words. We are so pleased that you were able to get away and have peace of mind that your mother was in good hands. It was an absolute pleasure to care for her. She's a truly remarkable lady.
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Review of

Lakeview Grange

from Philippa C (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved into Lakeview Grange and I cannot be more reassured of her care at this time. The staff are amazing, without exception. She seems to have settled quickly, much to my surprise! She had a hair cut this week and she looks better than she has in years! Everyone is kind and generous
with their time and skills. I feel confident that she is receiving the very best care and attention. Thank you to everyone.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your kind review. The whole team at Lakeview Grange are committed to making their resident's life's, comfortable, happy and safe. Look forward to seeing you soon. Best wishes Jackie
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Review of

Lakeview Grange

from M D (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved into Lakeview grange . I can honestly say ALL the staff are so professional , caring and friendly . They have taken time to ask mum and myself several times if there is anything they can do or not do to make mums transition easier .I feel confident mum is comfortable and safe
there . It's a beautiful place with beautiful people .
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grangesuch kind words. thank you for taking the time to express your thoughts. The whole team strive to deliver the best support your dear mother deserves. Look forward to seeing you soon .
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Review of

Lakeview Grange

from Hannah K (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum joined the community at LakeView Grange two weeks ago - we couldn't imagine her settling in - she had been very unhappy at home for the last few months and we had tried everything to support her.
Within a couple of days, she was smiling again, she has a wide circle of friends and she views her
room as her "house".
All the staff have been amazing - they are very skilled at navigating the challenges that dementia brings and there is a real sense of warmth and kindness at Lakeview. My mum is happier than she has been for a very long time - and we feel very welcome. The range of activities is amazing and her room is large, airy, modern and comfortable. We feel very luck to have discovered Lakeview and would thoroughly recommend.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you for your kind review. It is a 'whole team' approach that makes Lakeview Grange the care home that it is today. It is a pleasure to care for your dear mum and a joy when we see that smile on her face. Look forward to seeing you soon.
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Review of

Lakeview Grange

from Dominique K (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Lakeview Grange for two weeks. The change in her is almost miraculous. She arrived traumatised, almost psychotic, having had a very difficult experience with a live in carer for a month - her dementia had been misunderstood and she clearly felt unsafe. Since being at Lakeview she
now smiles, she is calm, and has settled in so well to the routine. I can see she feels safe and she once again has a bloom in her cheeks I haven't seen for years.
The staff are all absolutely wonderful - the home feels like a big (albeit unusual!) warm, friendly and loving family.
The home is spotless and welcoming.
The activities are stimulating and super-well organised.
I can visit anytime and always feel welcome and listened to.
My mums room is lovely and she definitely is making this marvellous place her home.
Thank you to this brilliant gem - a safe haven for a group of wonderful older people.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your amazing review. We have shared your review with the whole team. It takes passion, dignity, respect & kindness to make a great home and we believe we do that with our exceptional team at Lakeview Grange.
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Awards / Recognitions (9)

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