Care Homes Owned by Cinnamon Care Collection in West Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cinnamon Care Collection in West Sussex

Only the locations & reviews in West Sussex for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1796 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in West Sussex (2)

2 Care Homes owned by Cinnamon Care Collection in West Sussex
Merriman Grange Care Home

102 Warren Road, Worthing BN14 9QH 

10 19 reviews
"My mother was originally in a care home near to where she had lived and we thought that it was excellent. Having moved mum to Merriman…"   Read all 19 reviews
Location Type Care Home

Nestled at the foot of the South Downs, Merriman Grange care home in Worthing sits in a picturesque location between the cathedral city of Chichester and the resort town of Brighton. Situated close-by are the idyllic villages of Ferring, Lancing,… Read more about Merriman Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms
  • from £1,750 / week
Lakeview Grange

93 - 94 Whyke Road, Chichester PO19 8JF 

9.9 70 reviews
"Mum recently moved into Lakeview Grange and I cannot be more reassured of her care at this time. The staff are amazing, without exception.…"   Read all 70 reviews
Location Type Care Home

Lakeview Grange, an Award Winning luxury care home in Chichester. Lakeview Grange is a beautifully designed Residential and Dementia Care Home. There are 47 spacious ensuite bedrooms and 4 luxurious one bedroomed care suites each with separate lounge… Read more about Lakeview Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 55 Rooms
  • from £1,850 / week

Cinnamon Care Collection Reviews in West Sussex (89)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.918) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Lakeview Grange

from Philippa C (Daughter of Resident) published on 4 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved into Lakeview Grange and I cannot be more reassured of her care at this time. The staff are amazing, without exception. She seems to have settled quickly, much to my surprise! She had a hair cut this week and she looks better than she has in years! Everyone is kind and generous
with their time and skills. I feel confident that she is receiving the very best care and attention. Thank you to everyone.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you so much for your kind review. The whole team at Lakeview Grange are committed to making their resident's life's, comfortable, happy and safe. Look forward to seeing you soon. Best wishes…read more
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Review of

Lakeview Grange

from M D (Daughter of Resident) published on 20 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved into Lakeview grange . I can honestly say ALL the staff are so professional , caring and friendly . They have taken time to ask mum and myself several times if there is anything they can do or not do to make mums transition easier .I feel confident mum is comfortable and safe
there . It's a beautiful place with beautiful people .
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
such kind words. thank you for taking the time to express your thoughts. The whole team strive to deliver the best support your dear mother deserves. Look forward to seeing you soon .
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Review of

Lakeview Grange

from Hannah K (Daughter of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum joined the community at LakeView Grange two weeks ago - we couldn't imagine her settling in - she had been very unhappy at home for the last few months and we had tried everything to support her.
Within a couple of days, she was smiling again, she has a wide circle of friends and she views her
room as her "house".
All the staff have been amazing - they are very skilled at navigating the challenges that dementia brings and there is a real sense of warmth and kindness at Lakeview. My mum is happier than she has been for a very long time - and we feel very welcome. The range of activities is amazing and her room is large, airy, modern and comfortable. We feel very luck to have discovered Lakeview and would thoroughly recommend.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you for your kind review. It is a 'whole team' approach that makes Lakeview Grange the care home that it is today. It is a pleasure to care for your dear mum and a joy when we see that smile…read more
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Review of

Lakeview Grange

from Dominique K (Daughter of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Lakeview Grange for two weeks. The change in her is almost miraculous. She arrived traumatised, almost psychotic, having had a very difficult experience with a live in carer for a month - her dementia had been misunderstood and she clearly felt unsafe. Since being at Lakeview she
now smiles, she is calm, and has settled in so well to the routine. I can see she feels safe and she once again has a bloom in her cheeks I haven't seen for years.
The staff are all absolutely wonderful - the home feels like a big (albeit unusual!) warm, friendly and loving family.
The home is spotless and welcoming.
The activities are stimulating and super-well organised.
I can visit anytime and always feel welcome and listened to.
My mums room is lovely and she definitely is making this marvellous place her home.
Thank you to this brilliant gem - a safe haven for a group of wonderful older people.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you so much for your amazing review. We have shared your review with the whole team. It takes passion, dignity, respect & kindness to make a great home and we believe we do that with our…read more
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Review of

Merriman Grange Care Home

from Nicola H (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was originally in a care home near to where she had lived and we thought that it was excellent. Having moved mum to Merriman Grange I can only say that this one is even better! The staff are wonderful, the facilities are lovely and mum is very happy with the move. This is a really exceptional
home.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
We're very grateful for your review - many thanks! Your Mum has settled really well since her move. She's nearly always to be seen in the communal areas of the home, always keen to take part in the…read more
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Review of

Lakeview Grange

from Mark W (Son of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are simply delightful, the care given to dad has been outstanding. The food is excellent along with great surroundings , well done to all at Lakeview .
Lakeview should be considered as a great option for anyone seeking care and support.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Dear Mark. Thank you for your review for Lakeview Grange. The team are very proud and dedicated to delivering the best care and support for their residents. Best wishes Jackie
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Review of

Lakeview Grange

from Pauline B (Daughter of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment Dad arrived at Lakeview, he and I have been made so welcome.
From the Receptionists, the first friendly person you see on arrival, to ALL staff, they made us feel special.
Admissions manager has been absolutely great, right from day one. Always helpful with practical solutions for everything.
Beautiful
Home, lovely, comfortable and modern rooms.
Lots of activities for the residents. Outings, craft sessions, musical moments, and much more.
Fantastic menus too.
All in all, a lovely friendly Care Home.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you some for your review for Lakeview Grange. It means so much to our team. Best wishes Jackie
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Review of

Merriman Grange Care Home

from Elaine J (Daughter of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Merriman Grange provides a luxurious environment backed up with professional and empathetic staff.
The move to Merriman was difficult for my father due to the loss of my mother on the day of his move, every member of staff was sensitive to this difficult time and have supported dad with understanding
and kindness.
The facilities are wonderful with spacious rooms, many communal areas for group activities as well as quieter spaces to enjoy. One is always welcomed by a member of the reception team on arrival. The care staff are all friendly, approachable and proactive checking all is well. The number of staff on duty is excellent which means they have time to talk to you and give each resident the attention they need. The housekeeping team provide excellent services with efficient laundry system and care of the all facilities.
The food offering is outstanding and staff check residents are coming to the dining room or happily provide tray service if individuals wish to eat in their rooms.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
Thank you so much for taking the time to share your experience. Having your father move in at such a difficult time must have been incredibly hard. We can only begin to imagine what you and he went…read more
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Review of

Lakeview Grange

from Diane G (Friend of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend recently stayed at Lakeview for a two-week respite and we were both so impressed with every aspect of the home. The staff were warm, attentive, and genuinely caring, and the beautiful surroundings created such a peaceful atmosphere. My friend especially enjoyed the varied activities - with
the art class being a particular highlight - and spent many happy hours in the stunning gardens. Everything about her stay exceeded our expectations, and I would wholeheartedly recommend Lakeview to anyone looking for exceptional care in a truly lovely setting.
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Review of

Lakeview Grange

from J B (Granddaughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently travelled to Chichester to visit my nan who has moved to Lakeview Grange after a nasty fall at home. To be honest, I had pre-conceived thought to what I was going to expect, but when I arrived I was completely blown away by the kind welcome from the receptionist. The facilities are classy,
clean and comfortable. Lots of activities planned for the week ahead. The food is 1st class and most important is that my nan seemed very happy. The care team, very attentive. I couldn't wish for more. Thank you Lakeview Grange.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you so very much for your kind review. At Lakeview Grange we try to very hard to ensure that our residents are well cared for, safe and happy. Look forward to seeing you soon. Best wishes, The…read more
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Review of

Lakeview Grange

from Lisa R (Daughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently moved to Lakeview Grange. I have been amazed with the attention she has received. I now have gone back to being her daughter again not her carer. The staff are truly kind, the facilities are amazing and the food is out of this world. I would recommend Lakeview Grange home in the area.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you so much for your positive review. The team at Lakeview Grange try very hard to ensure our residents are well cared for in every way and kept safe. Best wishes.
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Review of

Lakeview Grange

from Fiona B (Daughter of Resident) published on 4 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initially my mum had a short stay at Lakeview Grange, after a fall at home. She loved her stay so much that she decided to make Lakeview Grange her home for life. Everything about the home I can not fault and so pleased that I helped choose the right home for her.
"Excellent".
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you very much for your kind words. We are very pleased that your mother has settled down so well. Look forward to seeing you soon. Best wishes, Home Admission Advisor
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Review of

Merriman Grange Care Home

from A R (Relative of Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so pleased to find Merriman Grange having found it difficult to find a care home for my relative which ticked all the boxes. As soon as we walked in, there was the feeling of a 5-star hotel which continued as we met staff and saw the lovely decor and facilities for the residents, the bedrooms,
the lounges, the dining room beautifully laid out and the balconies and it went on and on!
My relative receives the kindness and professionalism she requires with patience and support to lead her life as she wants to. It is a great relief to find a home she can now call 'Home'.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
Thank you for sparing the time to share your experience. It has been our pleasure to help your relative settle into her new surroundings, making Merriman Grange the place she now comfortably calls…read more
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Review of

Merriman Grange Care Home

from Fred B (Son of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at the Merriman for 3 months now and we're really pleased we chose this home. The facilities are outstanding, being a purpose built care-home, and not something repurposed. There are lots of staff providing round-the-clock care, giving the home a very professional but friendly feel.
If I have questions, there's always someone available, and our requests have been actioned quickly. Her room is big, with a door onto its own patio, and when I visit we can sit there or in a cafe, a lounge or in the garden; we never just sit in her room. There's a minibus too and she regularly goes on trips out. The activities are varied, and the home have gone out of their way to cater for my mum's specific needs and preferences.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
Many thanks for your fantastic appraisal of Merriman Grange. Since moving in, your Mum has become a very established member of the community. It's lovely to see her get so involved in all the trips…read more
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Review of

Merriman Grange Care Home

from T M (Niece of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only highest praise for all of the staff and facilities at Merriman Grange. The admission process was friendly and professional with every request and question answered and implemented without hesitation. The home is equal to that of a 5 star hotel with amazing care, service and food. Every staff
member is friendly and approachable and clearly loves their job and where they work. The bedrooms are large, secure and beautifully decorated with many communal areas including outdoor seating, cafes and even a cinema! There are endless amazing features of this home. Our uncle was very nervous and hesitant to make the move to a care home, but if we had known how happy he was going to be here, we would have made the move a long time ago. Thank you all so much for looking after our uncle with such care and compassion. He is the happiest we have seen him in a long time.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
Thank you so much for your comprehensive review of Merriman Grange. It often helps other families to read about a recent experience, particularly when someone is hesitant about making the move, like…read more
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Review of

Lakeview Grange

from E B (Partner of Resident) published on 22 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel well qualified to write this review as a retired health care professional that worked in a local G P practice for over thirty two years r Role took me out to all the local Nursing and Care homes within the locality to enable me To carry out flu vaccination programs and dementia reviews, this
was then another nursing home
I lakeside View Offers superb standard of nursing care, It is very friendly but professional and has the feeling of being in a hotel for both residents and visitors
,, nothing is too much trouble attending to the patients or indeed their visitors, their approach is welcoming and the facilities on offer certainly gives more of a hotel feel than a nursing home.
The environment is safe and secure and very welcoming.
I can strongly recommend this Home for quality care, not just for medical care but for the holistic management required for loved ones. Every aspect is catered for from physio to entertainment and quality catering,
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you very much for your kind words. They mean so much to the whole team who work very hard to ensure our residents receive the best care and support. Look forward to seeing you soon . Best…read more
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Review of

Lakeview Grange

from Fernando M (Resident) published on 16 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general, wonderful service.
Many, many thanks.
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Review of

Merriman Grange Care Home

from A B (Partner of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner enjoyed a very comfortable and enjoyable stay at Merriman Grange. We found the facilities and care to be first rate (5-star). At all times, the staff were considerate, caring, polite and patient. I have nothing else to say because everything is top rate!
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
We were delighted that your partner chose Merriman Grange for her recent short stay. It was a pleasure to get to know you all. Thank you so much for the kind words. You're very welcome to pop in again…read more
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Review of

Lakeview Grange

from Verity D (Friend of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend came to Lakeview Grange for 2 weeks convalescent care following spinal surgery. Given that the notice was short the admissions process was first rate and the staff acted promptly and considerately to ensure that everything was completed in time. The Admissions Manager even started the admissions
process while on holiday! My friend absolutely loved Lakeview Grange. The facilities are first rate and varied, with numerous leisure and entertainment options for residents - including the ability to host guests for lunch parties as my friend did! The room and en suite bathroom were spacious, comfortable and well-equipped. But most importantly all the staff were so professional and so friendly - my friend felt completely confident in the excellent care he received throughout his stay and completely at home, the atmosphere was warm and welcoming and nothing was too much trouble. We would have absolutely no hesitation whatsoever in recommending Lakeview Grange - thank you.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange
Thank you so much for your kind words. Lakeview Grange are so happy to know that your friend had a great time while with us. With best wishes.
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Review of

Merriman Grange Care Home

from Mark William S (Son of Resident) published on 8 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very nervous and needed quite a bit of convincing to come into a care home. Upon her arrival, everyone made her feel very welcome and took the time to help her settle in. In particular, the Home Admissions Advisor provided exceptional service from our initial inquiry through to meeting my
mum on her first day. Mum had an enjoyable two-week stay and informed us that she was very well looked after by all the staff. She especially praised one of the carers and the catering team for their care and attention. Given her initial apprehension, it was a great relief to know she had a positive experience. She even mentioned that she would be happy to return. A heartfelt thank you to all the staff at The Merriman for your kindness and support.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home
Many thanks for giving us your feedback. It's very much appreciated. Your mother was an absolute delight. We really enjoyed having her here with us for the two-week stay, and spending time with her to…read more
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Awards / Recognitions (8)

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