Care Homes Owned by Cinnamon Care Collection in West Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cinnamon Care Collection in West Sussex

Only the locations & reviews in West Sussex for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1757 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in West Sussex (2)

2 Care Homes owned by Cinnamon Care Collection in West Sussex
Merriman Grange Care Home

102 Warren Road, Worthing BN14 9QH 

10 17 reviews
"We were so pleased to find Merriman Grange having found it difficult to find a care home for my relative which ticked all the boxes. As…"   Read all 17 reviews
Location Type Care Home

Nestled at the foot of the South Downs, Merriman Grange care home in Worthing sits in a picturesque location between the cathedral city of Chichester and the resort town of Brighton. Situated close-by are the idyllic villages of Ferring, Lancing,… Read more about Merriman Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms from £1,750 / week
Lakeview Grange

93 - 94 Whyke Road, Chichester PO19 8JF 

9.9 64 reviews
"My friend recently stayed at Lakeview for a two-week respite and we were both so impressed with every aspect of the home. The staff were…"   Read all 64 reviews
Location Type Care Home

Lakeview Grange, an Award Winning luxury care home in Chichester. Lakeview Grange is a beautifully designed Residential and Dementia Care Home. There are 47 spacious ensuite bedrooms and 4 luxurious one bedroomed care suites each with separate lounge… Read more about Lakeview Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 55 Rooms from £1,850 / week

Cinnamon Care Collection Reviews in West Sussex (81)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.914) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Lakeview Grange

from Diane G (Friend of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend recently stayed at Lakeview for a two-week respite and we were both so impressed with every aspect of the home. The staff were warm, attentive, and genuinely caring, and the beautiful surroundings created such a peaceful atmosphere. My friend especially enjoyed the varied activities - with
the art class being a particular highlight - and spent many happy hours in the stunning gardens. Everything about her stay exceeded our expectations, and I would wholeheartedly recommend Lakeview to anyone looking for exceptional care in a truly lovely setting.
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Review of

Lakeview Grange

from J B (Granddaughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently travelled to Chichester to visit my nan who has moved to Lakeview Grange after a nasty fall at home. To be honest, I had pre-conceived thought to what I was going to expect, but when I arrived I was completely blown away by the kind welcome from the receptionist. The facilities are classy,
clean and comfortable. Lots of activities planned for the week ahead. The food is 1st class and most important is that my nan seemed very happy. The care team, very attentive. I couldn't wish for more. Thank you Lakeview Grange.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so very much for your kind review. At Lakeview Grange we try to very hard to ensure that our residents are well cared for, safe and happy. Look forward to seeing you soon. Best wishes, The Lakeview team.

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Review of

Lakeview Grange

from Lisa R (Daughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently moved to Lakeview Grange. I have been amazed with the attention she has received. I now have gone back to being her daughter again not her carer. The staff are truly kind, the facilities are amazing and the food is out of this world. I would recommend Lakeview Grange home in the area.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your positive review. The team at Lakeview Grange try very hard to ensure our residents are well cared for in every way and kept safe. Best wishes.

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Review of

Lakeview Grange

from Fiona B (Daughter of Resident) published on 4 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initially my mum had a short stay at Lakeview Grange, after a fall at home. She loved her stay so much that she decided to make Lakeview Grange her home for life. Everything about the home I can not fault and so pleased that I helped choose the right home for her.
"Excellent".
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. We are very pleased that your mother has settled down so well. Look forward to seeing you soon. Best wishes, Home Admission Advisor

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Review of

Merriman Grange Care Home

from A R (Relative of Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so pleased to find Merriman Grange having found it difficult to find a care home for my relative which ticked all the boxes. As soon as we walked in, there was the feeling of a 5-star hotel which continued as we met staff and saw the lovely decor and facilities for the residents, the bedrooms,
the lounges, the dining room beautifully laid out and the balconies and it went on and on!
My relative receives the kindness and professionalism she requires with patience and support to lead her life as she wants to. It is a great relief to find a home she can now call 'Home'.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

Thank you for sparing the time to share your experience. It has been our pleasure to help your relative settle into her new surroundings, making Merriman Grange the place she now comfortably calls 'home'. We're delighted that she chose to join us.

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Review of

Merriman Grange Care Home

from Fred B (Son of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at the Merriman for 3 months now and we're really pleased we chose this home. The facilities are outstanding, being a purpose built care-home, and not something repurposed. There are lots of staff providing round-the-clock care, giving the home a very professional but friendly feel.
If I have questions, there's always someone available, and our requests have been actioned quickly. Her room is big, with a door onto its own patio, and when I visit we can sit there or in a cafe, a lounge or in the garden; we never just sit in her room. There's a minibus too and she regularly goes on trips out. The activities are varied, and the home have gone out of their way to cater for my mum's specific needs and preferences.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

Many thanks for your fantastic appraisal of Merriman Grange. Since moving in, your Mum has become a very established member of the community. It's lovely to see her get so involved in all the trips and activities. Thank you again for the kind words.

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Review of

Merriman Grange Care Home

from T M (Niece of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only highest praise for all of the staff and facilities at Merriman Grange. The admission process was friendly and professional with every request and question answered and implemented without hesitation. The home is equal to that of a 5 star hotel with amazing care, service and food. Every staff
member is friendly and approachable and clearly loves their job and where they work. The bedrooms are large, secure and beautifully decorated with many communal areas including outdoor seating, cafes and even a cinema! There are endless amazing features of this home. Our uncle was very nervous and hesitant to make the move to a care home, but if we had known how happy he was going to be here, we would have made the move a long time ago. Thank you all so much for looking after our uncle with such care and compassion. He is the happiest we have seen him in a long time.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

Thank you so much for your comprehensive review of Merriman Grange. It often helps other families to read about a recent experience, particularly when someone is hesitant about making the move, like your uncle. We're very grateful. Thank you for the kind words.

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Review of

Lakeview Grange

from E B (Partner of Resident) published on 22 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel well qualified to write this review as a retired health care professional that worked in a local G P practice for over thirty two years r Role took me out to all the local Nursing and Care homes within the locality to enable me To carry out flu vaccination programs and dementia reviews, this
was then another nursing home
I lakeside View Offers superb standard of nursing care, It is very friendly but professional and has the feeling of being in a hotel for both residents and visitors
,, nothing is too much trouble attending to the patients or indeed their visitors, their approach is welcoming and the facilities on offer certainly gives more of a hotel feel than a nursing home.
The environment is safe and secure and very welcoming.
I can strongly recommend this Home for quality care, not just for medical care but for the holistic management required for loved ones. Every aspect is catered for from physio to entertainment and quality catering,
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. They mean so much to the whole team who work very hard to ensure our residents receive the best care and support. Look forward to seeing you soon . Best wishes

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Review of

Lakeview Grange

from Fernando M (Resident) published on 16 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In general, wonderful service.
Many, many thanks.
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Review of

Merriman Grange Care Home

from A B (Partner of Resident) published on 9 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner enjoyed a very comfortable and enjoyable stay at Merriman Grange. We found the facilities and care to be first rate (5-star). At all times, the staff were considerate, caring, polite and patient. I have nothing else to say because everything is top rate!
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

We were delighted that your partner chose Merriman Grange for her recent short stay. It was a pleasure to get to know you all. Thank you so much for the kind words. You're very welcome to pop in again anytime for coffee and cake, or to join us for one of our events.

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Review of

Lakeview Grange

from Verity D (Friend of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend came to Lakeview Grange for 2 weeks convalescent care following spinal surgery. Given that the notice was short the admissions process was first rate and the staff acted promptly and considerately to ensure that everything was completed in time. The Admissions Manager even started the admissions
process while on holiday! My friend absolutely loved Lakeview Grange. The facilities are first rate and varied, with numerous leisure and entertainment options for residents - including the ability to host guests for lunch parties as my friend did! The room and en suite bathroom were spacious, comfortable and well-equipped. But most importantly all the staff were so professional and so friendly - my friend felt completely confident in the excellent care he received throughout his stay and completely at home, the atmosphere was warm and welcoming and nothing was too much trouble. We would have absolutely no hesitation whatsoever in recommending Lakeview Grange - thank you.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you so much for your kind words. Lakeview Grange are so happy to know that your friend had a great time while with us. With best wishes.

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Review of

Merriman Grange Care Home

from Mark William S (Son of Resident) published on 8 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was very nervous and needed quite a bit of convincing to come into a care home. Upon her arrival, everyone made her feel very welcome and took the time to help her settle in. In particular, the Home Admissions Advisor provided exceptional service from our initial inquiry through to meeting my
mum on her first day. Mum had an enjoyable two-week stay and informed us that she was very well looked after by all the staff. She especially praised one of the carers and the catering team for their care and attention. Given her initial apprehension, it was a great relief to know she had a positive experience. She even mentioned that she would be happy to return. A heartfelt thank you to all the staff at The Merriman for your kindness and support.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

Many thanks for giving us your feedback. It's very much appreciated. Your mother was an absolute delight. We really enjoyed having her here with us for the two-week stay, and spending time with her to make her feel comfortable and at ease. We look forward to your other's return visit. Thank you again.

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Review of

Merriman Grange Care Home

from Lisa C (Daughter of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Merriman Grange soon after it opened, following the closure of her previous home. We have been so impressed by the team at Merriman Grange, from the support we received from the Home Admissions Advisor prior to mum moving in, right through to the General Manager, carers, chefs and the
housekeeping staff. Everyone has helped mum to settle in quickly and feel at home. Nothing is too much trouble for the excellent carers. They don't just provide care for the residents but you get the impression that they also really do care about the residents as individuals. They spend time with my mum and encourage her to eat and drink. The building has been beautifully designed. The rooms lovely and very comfortable. The environment is welcoming and immaculately clean. It really doesn't feel like a care home - more like a 5 star hotel. We've seen a lot of care homes over the past few years and Merriman Grange is exceptional. My mum is very happy there and I highly recommended it!
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

We're extremely grateful for this feedback - thank you. Providing excellent care and support is often about a whole team approach. It speaks volumes that you have mentioned the efforts of each department involved in your mum's care and in making Merriman Grange the best it can be. We're delighted that you chose Merriman for your mum. It's been our pleasure to get to know your mum and your family. Many thanks again.

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Review of

Merriman Grange Care Home

from Jonathan B (Son of Resident) published on 1 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just moved in here and I've been hugely impressed so far. Attentive staff and lots of them, good food, beautiful decor and great facilities. The whole place has a really positive atmosphere and it's been a huge relief to know that my mum is in safe hands. It has the feel of a 5 star hotel
but with a very personal touch, and it's not even at the most expensive end of the market. Keep up the good work!
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

Many thanks indeed for your feedback. Providing peace of mind for families is one of the huge benefits of a move into a care home. We're so pleased that you are experiencing that sense of relief and reassurance that you were hoping for. Thanks again for sharing your feedback. It's much appreciated.

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Review of

Lakeview Grange

from Lyn D (Daughter-in-law of Resident) published on 30 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to arrange Respite care quickly for our mother. The lady who took the first phone call was extremely professional ! We had a call in the evening from the Admissions Officer who reassured us they would move quickly to help us. They did ! The next day the assessment Manager visited our Mum in
her own home and assessed her needs prior to going to the home. Such a good service and it made everyone feel so much more relaxed. His care and compassion were excellent.
Once at the home we were greeted by the extremely professional, caring and friendly Admissions Officer. We were shown around the home which is an absolute delight. The bedroom was so homely with all the facilities to support an elderly resident. The home surroundings are stunning. Beautiful grounds, A full program of daily activities and most importantly of all, every member of staff were so friendly and helpful. They are always prepared to go that extra mile. I would definitely recommend Lake View. Thank you all
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Such a lovely review. Thank you very much for your kind words. We hope that your mother has settled back home and wish you all good health and happiness. Best wishes, HAA and the team

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Review of

Merriman Grange Care Home

from B R (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment you walk through the door the staff are welcoming and very professional. The surrounding are of high standard. The care is second to none and the activities organised are varied and fun.
Mum loved it and was sad to leave.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

Thank you so much for the feedback. We miss your Mum, she was an absolute joy to care for. We're delighted that the respite stay worked well and gave her time to recover properly before going back home. Please do keep in touch and pass on our best wishes.

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Review of

Lakeview Grange

from J R (Daughter of Resident) published on 17 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad stayed at Lakeview Grange recently for a two-week respite break and I was very impressed with the facilities, ambiance and warm welcome. The team members I met were very friendly, professional, kind and patient. They were all approachable, with a positive, "can do" attitude.
The bedrooms are
a very good size with excellent facilities like ensuite wet room, profile bed, ample storage, comfortable chairs and TV. The building and grounds were very clean and modern. The communal facilities and décor make it feel more like a hotel than a care home. The outside space was a delight, providing an opportunity to be close to nature.
I have visited a number of care homes and, in my opinion, Lakeview Grange offers one of the most accessible, friendly and appropriate environments for people living with dementia. It is not easy to transition to a care home, but the staff at Lakeview Grange do all they can to help the entire family through that process and make it feel like a home-from-home.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Afternoon, thank you so very much for your kind words. The whole team at Lakeview Grange do their best to ensure our residents live a fulfilled and happy life. Hopefully see you soon. Best wishes Advisor

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Review of

Merriman Grange Care Home

from Richard D (Resident) published on 12 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is difficult to criticise Merriman Grange as a care home. The building is new and well constructed and is kept immaculately clean. The staff are a happy and contented group - they go about their duties is a clean and confident manner. They are well trained and nothing they are asked to do is too
much trouble. Additional tasks all completed efficiently and with a smile on their face and that effects on sound management. There are direct links with local medical authorities readily available for those who need additional care. My wife and I came here for the first open day and after a trial period of residence have decided this is our final home.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care Home

As a first-hand account of life at Merriman Grange, your personal insight will prove incredibly helpful to others considering a move to Merriman. We are extremely grateful to you for taking the time to share your thoughts. Thank you.

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Review of

Lakeview Grange

from Dawn B (Friend of Resident) published on 10 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything about Lakeview Grange is 5*. From the moment we walked in we knew that our friend would be well looked after. The building, furnishings and rooms are second to none. The food is outstanding and the staff are all extremely attentive, friendly and kind. The stay was booked for two weeks but
he enjoyed it so much he stayed an extra week. I would not hesitate to recommend to anyone that is looking for a care home whether it be for respite on long term care.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. I will share your compliments with the whole team. Best wishes

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Review of

Lakeview Grange

from George C (Son of Resident) published on 10 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A really excellent and clean Residential Home with a caring, thoughtful and supportive team, led by the manager. As you'll no doubt be aware if your reading this, it's an extremely emotional & upsetting experience when your loved ones reach a stage in their lives where they need a new nurturing and
activity rich environment to make it worthwhile for them to get up in the morning.
This excellent new(ish) home not only provides their residents with a larger than usual bedroom and en-suite facility, it has beautifully decorated lounges, dining areas, a cinema, gardens, a Family room and even a hairdressing salon.
If you are looking for somewhere special that would make you feel proud to be part of and without paying over the market rate, I would highly recommend you make an appointment to meet their team and see the facilities yourself. It's the least our loved ones deserve.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grange

Thank you very much for your kind words. The team here at Lakeview Grange work very hard to make the daily living for our residents, as comfortable and happy as possible. I will share your compliments with the team. Best wishes.

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Awards / Recognitions (8)

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