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Care Homes Owned by Cinnamon Care Collection in West Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cinnamon Care Collection in West Sussex

Only the locations & reviews in West Sussex for Cinnamon Care Collection are showing below.

View the details of all 24 locations (with 2008 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in West Sussex (2)

 - Browse 2 Care Homes owned by Cinnamon Care Collection in West Sussex
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Merriman Grange Care Home
102 Warren Road, Worthing BN14 9QH 
Top 20 carehome award certificate
10 29 reviews
Merriman Grange Care Home, Worthing, West Sussex
Top 20 carehome award certificate
"Our Mum went into Merriman Grange in February 2026 on a respite arrangement. We had looked at numerous care homes but knew that Merrimans…"   Read all 29 reviews
  • from £1,825 / week
  • 81 Rooms
Location Type Care Home

Merriman Grange Care Home in Worthing is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the South East Region, in the carehome.co.uk ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lakeview Grange
93 - 94 Whyke Road, Chichester PO19 8JF 
9.9 85 reviews
Lakeview Grange, Chichester, West Sussex
"Many thanks to all at Lakeview Grange. I was very impressed both with the staff, who were practical and helpful, and the facilities which…"   Read all 85 reviews
  • from £1,750 / week
  • 55 Rooms
Location Type Care Home

Lakeview Grange Care Home in Chichester, is a luxury care home offering exceptional residential, dementia and respite care in elegant surroundings. As part of Cinnamon Care Collection, recognised by ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Cinnamon Care Collection Reviews in West Sussex (114)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.916) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Lakeview Grange

from J C (Son of Resident) published on 29 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Many thanks to all at Lakeview Grange. I was very impressed both with the staff, who were practical and helpful, and the facilities which are fresh, modern and comfortable. My father settled in very well for a period of respite after being in hospital and was very happy with everything
Reply from Shaun Matthews, General Manager at Lakeview GrangeThank you for taking the time to leave such a lovely review. We are delighted to hear that your father settled in so well following his stay in hospital and that he enjoyed his respite stay with us.

Your kind comments about our team and the home mean a great deal, and I will be sure to share your feedback with everyone at Lakeview Grange.

We wish your father all the very best and hope to welcome him back in the future should he ever need our support.

Kind regards,

Shaun
Home Manager
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Review of

Merriman Grange Care Home

from S F (Daughter of Resident) published on 26 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum went into Merriman Grange in February 2026 on a respite arrangement. We had looked at numerous care homes but knew that Merrimans was rather special as soon as we walked through the doors. The staff couldn't have been more welcoming; everyone genuinely looked happy to be working there. We
felt we were listened to and any concerns we had regarding our Mum's poor eyesight and how she would manage were put to rest. We left feeling very reassured that we had found the right, and best place.
Mum decided to stay after her respite came to an end. She had quickly made friends, which was enabled by the numerous and varied activities. Residents are encouraged to join in but there is no pressure. In the last few weeks Mum has started to personalise her room with some items from home. She tells us regularly that we couldn't have found anywhere better for her and that she is very well looked after and everyone is lovely.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeSincere thanks for taking the time to share your experience. Thank you for the kind words. We love seeing new friendships form within the home. It's really heartwarming to see that sparkle in the residents when they get to know a few people and slowly find their feet. It's been a pleasure to get to know your Mum.
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Review of

Merriman Grange Care Home

from Karen L (Daughter of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Merriman Grange for 4 weeks while she recuperated from a fall, she has Alzheimers and was unable to care for herself while immobilised with an injured shoulder. The care she received there was incredible and she was nursed back to a position of being able to return home. The staff were
all very kind and friendly, a lot of time and effort was put into meeting mums needs and ensuring she was happy. Visiting was a pleasure as everyone was very welcoming and there is a lovely cafe and gardens. It was a difficult decision to place mum there, but after my first visit I knew we had done the right thing and I wouldn't hesitate to place her there again if the need arises.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for this review. We're so pleased to hear that the stay at Merriman Grange did what it needed to do to help your Mum return home safely. It's so great to hear that she felt welcomed and well cared for. Thanks again.
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Review of

Lakeview Grange

from J E (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly I would like to say that Lakeview was recommended by a friend whom volunteers there every Thursday and has been since it opened.
My mum is 87, has early onset alziemers bought on by a fall.Previous to that lived on her own and although set in her ways. She was independent with not many needs.
As
a family we have realistic but high standards and therefore 100% recommend Lakeview
Mum in her words " There is nothing to moan about " It's like a hotel !!
The staff are extremely helpful and accommàdeting and nothing too much trouble Lastly there is a nice sense of community too which is lovely when visiting mum.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeMany thanks for your kind review and delighted to know that mum has settled down with her new friends at Lakeview Grange. Look forward to seeing you soon. Regards Jackie and the team.
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Review of

Lakeview Grange

from Suzanne R (Daughter of Resident) published on 2 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at Lakeview Grange for 3 years. Sadly he passed away recently but I wanted to write a review because the care and attention he received at Lakeview Grange for the whole time he was resident there was outstanding. What has stood out more than anything for us as a family is the
dignity and loving care he was given. At Lakeview Grange the staff treat your loved one like family. Indeed when we visited dad we also felt the warmth and kindness from the staff.
We could not have wished for a better care home for my father in his final years. The surroundings are luxurious, the food is excellent and the entertainment available to residents is brilliant. I don't know how they do it but everyone from the wonderful maintenance guys, the gardeners the chefs, the receptionists -the whole staff are so welcoming and friendly and nothing is too much trouble.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your kind words. It was a privilege to care for your amazing father . We wish you and your family best wishes and looking forward to seeing you all again in a few weeks.
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Review of

Merriman Grange Care Home

from Jerry D (Son of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been beneficiaries of the Care provided by Merriman Grange Care home since it opened in April 2025. I have regularly visited them during this time & have been delighted to see them settle in & become part of a growing residential community, making new friends & enthusiastically joining
in the many events organised by the Home. There is a very nicely balanced mix of privacy, when they want to retreat to their rooms & luxuriously furnished communal areas for socializing & entertaining visiting family & friends. Very importantly, the care & support is there to help them 24/7, via regular visits throughout the day, help when required getting up or going to bed & at the push of a button when needed. The meals are excellent & can be taken in one of the three restaurants or in their room & are as hot in their room as when served at table!! I leave them always reluctantly, but in the knowledge they are very happy & superbly looked after. Merriman Grange was an excellent choice
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeMany thanks for taking the time to write this review. It's a really comprehensive account of your experience and we're very grateful. I'm sure other families will find it very useful to hear first-hand experiences like yours. It's been our pleasure and honour to get to know you all.
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Review of

Lakeview Grange

from M H (Son of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a newbie to to this...I must report that the staff/crew made a very difficult situation a great deal easier..
I noticed that they gave Mum a while to settle in and then used their judgment.
For that I'm eternally grateful!
Please contact me for further information
Happy to oblige...
Regards
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you for you kind review for Lakeview Grange. It is a privilege to care for your amazing mum. Look forward to seeing you soon.

Best wishes Jackie
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Review of

Merriman Grange Care Home

from Vanessa B (Daughter of Resident) published on 29 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was taken into Merriman Grange for respite following an operation.
The care home is outstanding, with a luxurious feel. The food is of a very high standard also with plenty of choice. Not forgetting the small touches too, like visitors being able to help themselves to drinks, cakes etc whilst
visiting their relatives.
I needed support when my mum first went in as it was a tough time but I was well supported by Jan & her colleagues.
The people are so lovely and nothing is ever too much for anyone who works there. I would highly recommend this care home.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for the kind words. It was a pleasure to look after your Mum. It can be really difficult to support a parent through an operation and hospital admission. You and the family had a lot to contend with at that time - it was the least we could do to help smooth the way a little bit. Thanks again for taking the time to write your review.
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Review of

Lakeview Grange

from Maria L (Partner of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home is everything anyone could wish for. Caring staff, who are always cheerful and ready to help and answer any questions. Lovely room and food and the care is excellent. I would recommend the home to anyone. Like me who is having a guilt complex. Know you will always be treated with dignity and
respect.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello Maria. Thank you so much for your review for Lakeview Grange. The team here work hard to ensure all residents live a happy and fulfilled life.
Look forward to seeing you soon. Best wishes, Shaun and the team
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Review of

Lakeview Grange

from Karen p (Friend of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's partner has spent the last few weeks at Lakeview for respite care. From the moment we arrived to look around, we were made to feel welcome. The beautiful facilities are very impressive Including the lovely garden. Jackie has been great from the beginning - helping us with the process and
showing compassion and caring at a very difficult and emotional time. We feel that mums partner has been very well looked after and have confidence in all the staff. Happily recommend lakeview
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello Karen. Thank you very much for your review for Lakeview Grange. It is our great team that makes Lakeview Grange for home of choice for many people living in and around Chichester. Look forward to seeing you soon. Jackie and the team.
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Review of

Lakeview Grange

from S W (Wife of Resident) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and is looked after very well, he always looks very clean and tidy. He joins in with all the activities there is always something going on. The staff and management are great, they understand dementia. It is a very clean in every room.
Food is to a very high standard.
When
you first walk in you are made very welcome. Lovely coffee bar and lounge.
If you have to go into a home you could not get a better one.
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Review of

Lakeview Grange

from Holly P (Independent Advocate Deputyship) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Could not speak more highly of Lakeview Grange. All the staff are incredible helpful and there isn't anything that is too much to ask for from them. The care senior Caitlyn is an absolute pleasure to deal with and is remarkable with all residents, supporting their needs and making them feel at home.
Lakeview Grange provide a luxurious home from home, the entertainment and food are incredible and the facilities are state of the art.
Most importantly, the staff treat all residents like family, the level of care they provide is above and beyond.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello Holly, Thank you so much for your kind comments. The team at Lakeview Grange work very hard to make our resident's life a happy one.
Look forward to seeing you soon.
Best wishes
Jackie, Shaun and the team.
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Review of

Lakeview Grange

from M E (Friend of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend's mother on 10th February 26. In the morning I was so very impressed by the warmest of welcomes, I received by all the staff. The atmosphere at 'Lakeview' in Chichester was amazing! I waited in the lounge for a while and was so impressed by the kindness I witnessed towards all the
residents! Especially one of the staff who was dancing and singing with a group of residents as they enjoyed a valentines 'singalong'. Lakeview is most certainly a luxury retirement home!
I remain beyond very impressed. My friend's mother is being looked after so so well. Thank you.
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Review of

Merriman Grange Care Home

from Karen B (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had 2 respite stays at Merriman Grange at the end of last year. I cannot recommend it highly enough. All the staff are friendly, kind & professional. The bedrooms and all the communal areas are beautifully decorated, clean and comfortable. The food is varied and of a high quality and smaller
appetites are catered for. The activities program and outings are interesting and varied and residents are encouraged to join in but it is acknowledged that sometimes people want to have some quiet time and this is also OK.
Merriman Grange is more like a 5 star hotel than a care home - highly recommended in all areas.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeIt was a pleasure to have your Mum stay with us. We look forward to seeing her again in the future. Many thanks for taking the time to submit your feedback. It's much appreciated. Thank you.
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Review of

Merriman Grange Care Home

from S P (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved in last September. Although it took her a while to settle, the care and support from everyone at Merriman helped tremendously. Her room is amazing, and with all her personal bits and pieces, it feels like her home. The facilities are fantastic with a wide range of activities to choose from.
Mum particularly enjoys the minibus trips. All the staff are welcoming, friendly and caring. We are confident that mum is safe and well cared for, and no longer on her own. There is always someone available for a chat.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeMany thanks for your review. This sort of insight is a great help to other families. It can often take a while to settle in - it's can be a huge change. We're all here to provide care and support to help the transition from home to residential care. We navigate the small bumps in the road together - we're so pleased your Mum is happily settled. Thank you once again.
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Review of

Merriman Grange Care Home

from J W (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy that our mother is a resident at Merriman Grange. It is a warm and caring home with friendly staff and you feel welcome from the moment you walk through the door. There are many welcoming communal spaces, either to share time with visitors or other residents or to sit quietly with
a book or a cup of coffee. Activities to stimulate mind and body are provided mornings and afternoons and the staff encourage residents to participate but respect their need for quiet time too. The facilities are very modern, clean and of a high standard. The bedrooms are well designed, with plenty of storage and shelving for displaying personal knick-knacks. Overall the Merriman provides a beautiful, luxurious, friendly environment, which is exactly what we wanted for our mother's care.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeWe can't thank you enough for the kind words. Your mother is very much a part of the Merriman community and we are delighted that she chose to join us. Thank you again.
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Review of

Lakeview Grange

from Gilly R (Daughter of Resident) published on 20 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father and stepmother's Medical Practice attend this beautiful Care Home, so it was the obvious choice for both of them after my father sustained an accident at home.
The ambience of Lakeview Grange is like that of a top quality hotel, the interior decor is of a very high standard and all the public
areas, reception rooms, dining room and bedrooms are superb. You would never think you are in a Care Home, which is exactly what I wanted for my parents.
Sadly, my father recently passed, but I couldn't have chosen a better place for his passing, and now to care for my 99-year-old stepmother going forward. She is very happy at Lakeview, they always have a lot of activities taking place to keep the residents interested and occupied. The morning I bought them to Lakeview, there was a magician and in the afternoon, a musician playing the baby grand piano.
My stepmother is constantly telling me how wonderful all the staff members are, and how delicious the food is!
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your wonderful review. It is a pleasure caring for your wonderful stepmother and we look forward to seeing you soon.
Best wishes
Jackie
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Review of

Lakeview Grange

from Helen S (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Larkview since day 1 (opening day) and she has dementia and has to move up to the dementia floor. The home have been so supportive and caring during her transition to a different room. A truly wonderful experience all round - always treated with respect and dignity.
Lakeview is
a truly lovely care home.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello there. Thank you for your kind review. The transition to a new community is never easy for the resident and their family. We hope the new environment will help and support your mother to live a happy life.
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Review of

Merriman Grange Care Home

from L S (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Merriman Grange. My mum stayed there for five weeks of respite care and truly loved her time there. From the moment she arrived, the staff were incredibly welcoming and consistently went above and beyond - especially the wonderful care team, who showed such kindness and compassion
throughout her stay.
There were plenty of engaging daily activities for her to enjoy, including trips out, which she really looked forward to. The food was of an excellent standard, and she also formed some lovely friendships while she was there. It was such a comfort knowing she was so well cared for, and I wouldn't hesitate to recommend Merriman Grange to others.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for your kind words. it was our entirely our pleasure to care for your mum and provide you with peace of mind. Thank you for taking the time to submit this review.
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Review of

Lakeview Grange

from J W (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law recently moved into Lakeview Grange, due to his dementia going downhill in the last few months.
It's a very difficult decision that the family had to make and I don't think you ever want to see a loved one go into a care home, but the staff have been amazing at Lakeview, especially
Jackie & Josh.
They have handled the situation with empathy, care and above all else kindness to both my father-in-law & us as a family.
The facilities are amazing and it's a lovely environment for us to visit.
We couldn't recommend Lakeview enough, just listen to their advice.
Thank you from us all
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeHello there. Thank you for your kind words. It is about working together, care home and family that helps with a smooth transition for all residents, particularly those living with Dementia. Sure to see you soon. Best wishes - the Lakeview Grange team
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Awards / Recognitions (9)

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