Care Homes Owned by Cinnamon Care Collection in West Sussex

When I first came to Merriman Grange I was very hesitant as I was leaving my home and my routine. However after being here for a very few days, I am relaxed and happy! The home is beautifully decorated. The facilities are first class & the food is delicious.

From walking through the door the whole team here showed both professionalism and warmth. Nothing was too much trouble from accommodating my husband's special dietary needs to labelling all his clothes for his stay for a week's respite. The Carers were understanding and patient and made sure my husband was comfortable at all times. The decor was modern and welcoming which made visits easy. Can recommend.

This is the fourth time my wife has gone in for respite care to this particular care home as it provides the best care attending to all personnel requirements without being sort for once being made aware.All staff are very supportive and caring and take a personal interest to deliver what she needs. All staff whether maintenance, catering, caring and management provide the utmost respect and support on a personal level. The care home is well maintained like a poss hotel with all amenities provided twenty four hours a day. This is the best care home in the area having been and viewed several others for my sister in law.

I was worried about my Aunt coming into a care setting, she settled well and is so happy which in turn is good for me to know.

Merriman Grange is an exceptional, modern and well appointed care home. The staff are all friendly and have provided an excellent level of care for my mum. It is comforting to know that she is being so well looked after. She was confined to bed before she arrived, but is more mobile now and is able to engage with the many and varied activities on offer. This has done her the world of good. In addition to this, the facilities are outstanding. I am happy to recommend Merriman Grange.

Merriman Grange feels more like a five-star hotel than a care home, while still providing exceptional care. I have already recommended it to several people and wouldn't hesitate to recommend it to anyone looking for a fantastic care home for a loved one .

The home is always clean, comfortable, and has a lovely atmosphere, making it a pleasure to visit. I would highly recommend this care home to anyone looking for high-quality, compassionate care.

From the first time we contacted Lakeview Grange we have been absolutely delighted with every facet of what they have to offer . Every single member of staff from the Admissions Secretary , Jackie ( who has just won an award and very well deserved ) General Manager, Sean , the two lovely ladies on reception and all of the medical staff headed by Caitlin on my Mothers floor and catering staff are very professional , courteous and polite . The facilities are amazing , a lovely cinema , private dining which you can book for special meals . The entertainment is varied and well attended .It has a beautiful well tended garden for all to enjoy. We recently were invited to a lovely race day with Barbecue and Chichester City Band . Most of all my Mother is extremely well cared for and although she didn't want to move from being next door to us her circumstances dictated her needing more care than we could give her. All in all a seamless change and we couldn't be more delighte

Very happy with mum's state of care in Lakeside. When she entered she was confused, isolated, ill and going rapidly towards dementia. She was a new women within 3/4 weeks of care; both physical and mental care. She is very comfortable joins in activities and always dresses for dinner.

My sister and I had already viewed Merriman Grange last year,along with some other care homes,with the view of mum becoming a resident at some stage.We were highly impressed with the quality of the home and all its amenities when we viewed it last year along with the level of care and attention from the staff which we observed whilst we were there and decided that it was the place we wanted mum to go to in order to be cared for.Since she has been in there Merriman Grange and the team of staff have risen above our expectations and we are truly thankful that we chose the home.

Our experience with Merriman Grange, is absolutely exceptional. Both my sister and I cannot be more happy with the care our Mum is receiving. It was, at first, difficult for us to make this very big decision, but it was the best thing for Mum and knowing that she is being cared for and looked after by the most amazing staff is truly wonderful. We could not wish for a better place for Mum and I would just like to take this opportunity to thank everybody at Merriman Grange for everything they do for all of us.

Many thanks to all at Lakeview Grange. I was very impressed both with the staff, who were practical and helpful, and the facilities which are fresh, modern and comfortable. My father settled in very well for a period of respite after being in hospital and was very happy with everything

Mum decided to stay after her respite came to an end. She had quickly made friends, which was enabled by the numerous and varied activities. Residents are encouraged to join in but there is no pressure. In the last few weeks Mum has started to personalise her room with some items from home. She tells us regularly that we couldn't have found anywhere better for her and that she is very well looked after and everyone is lovely.

My mother was in Merriman Grange for 4 weeks while she recuperated from a fall, she has Alzheimers and was unable to care for herself while immobilised with an injured shoulder. The care she received there was incredible and she was nursed back to a position of being able to return home. The staff were all very kind and friendly, a lot of time and effort was put into meeting mums needs and ensuring she was happy. Visiting was a pleasure as everyone was very welcoming and there is a lovely cafe and gardens. It was a difficult decision to place mum there, but after my first visit I knew we had done the right thing and I wouldn't hesitate to place her there again if the need arises.

The staff are extremely helpful and accommàdeting and nothing too much trouble Lastly there is a nice sense of community too which is lovely when visiting mum.

We could not have wished for a better care home for my father in his final years. The surroundings are luxurious, the food is excellent and the entertainment available to residents is brilliant. I don't know how they do it but everyone from the wonderful maintenance guys, the gardeners the chefs, the receptionists -the whole staff are so welcoming and friendly and nothing is too much trouble.

My parents have been beneficiaries of the Care provided by Merriman Grange Care home since it opened in April 2025. I have regularly visited them during this time & have been delighted to see them settle in & become part of a growing residential community, making new friends & enthusiastically joining in the many events organised by the Home. There is a very nicely balanced mix of privacy, when they want to retreat to their rooms & luxuriously furnished communal areas for socializing & entertaining visiting family & friends. Very importantly, the care & support is there to help them 24/7, via regular visits throughout the day, help when required getting up or going to bed & at the push of a button when needed. The meals are excellent & can be taken in one of the three restaurants or in their room & are as hot in their room as when served at table!! I leave them always reluctantly, but in the knowledge they are very happy & superbly looked after. Merriman Grange was an excellent choice

Regards

The people are so lovely and nothing is ever too much for anyone who works there. I would highly recommend this care home.

This home is everything anyone could wish for. Caring staff, who are always cheerful and ready to help and answer any questions. Lovely room and food and the care is excellent. I would recommend the home to anyone. Like me who is having a guilt complex. Know you will always be treated with dignity and respect.