Care Homes Owned by Cinnamon Care Collection in West Sussex

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Cinnamon Care Collection in West Sussex

Only the locations & reviews in West Sussex for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1842 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in West Sussex (2)

2 Care Homes owned by Cinnamon Care Collection in West Sussex
Merriman Grange Care Home

102 Warren Road, Worthing BN14 9QH 

10 21 reviews
"My mother became a resident of the Merriman three months ago, and it is already evident that the kindness, professionalism, and unwavering…"   Read all 21 reviews
Location Type Care Home

Nestled at the foot of the South Downs, Merriman Grange care home in Worthing sits in a picturesque location between the cathedral city of Chichester and the resort town of Brighton. Situated close-by are the idyllic villages of Ferring, Lancing,… Read more about Merriman Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms
  • from £1,750 / week
Lakeview Grange

93 - 94 Whyke Road, Chichester PO19 8JF 

9.9 73 reviews
"We have been so grateful to the staff of Lakeview for all the care and attention given to our mother over the last year since she moved in.…"   Read all 73 reviews
Location Type Care Home

Lakeview Grange, an Award Winning luxury care home in Chichester. Lakeview Grange is a beautifully designed Residential and Dementia Care Home. There are 47 spacious ensuite bedrooms and 4 luxurious one bedroomed care suites each with separate lounge… Read more about Lakeview Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 55 Rooms
  • from £1,850 / week

Cinnamon Care Collection Reviews in West Sussex (94)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.912) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Lakeview Grange

from Diane W (Daughter of Resident) published on 10 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so grateful to the staff of Lakeview for all the care and attention given to our mother over the last year since she moved in. They have maintained a careful focus on her well being and have discussed care plans with us. Their patience and attention to our mother's needs have been so reassuring.
The home itself is a lovely environment which provides dignity for resident and a warm welcome for relatives. Thank you Lakeview.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeA kind review Diane, thank you so much for taking the time to express your thoughts. Best wishes, Jackie, Shaun and the team.
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Review of

Merriman Grange Care Home

from S G (Son of Resident) published on 3 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother became a resident of the Merriman three months ago, and it is already evident that the kindness, professionalism, and unwavering dedication of your staff profoundly enrich the lives of those in your care. Equally important is your compassion that extends beyond the residents themselves, offering
invaluable support and reassurance to their families and friends.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeWe're very grateful for this feedback, thank you so much. One thing that we're all aware of at Merriman Grange is that the transition into a care home is a journey made by the whole family and circle of friends, as well as the resident. We keep that in mind during those early weeks and months, and try to ease any natural worries. Your Mum is an absolute delight and a much-loved member of our community. Thank you again.
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Review of

Lakeview Grange

from Jenny J (Daughter of Resident) published on 2 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Lakeview Grange for respite whilst we were on holiday. She was very happy and well cared for. The staff were lovely and very kind. Also, the Manager Jackie Cridlin, has kept in touch with us and given us lots of help and advice in our ongoing dementia journey with Mum. This advice
has been invaluable and has helped us immensely. Thank you.
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Review of

Lakeview Grange

from Kirsty M (Daughter of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Facilities are top notch, but the most important thing to me is the staff, and they are absolutely amazing - caring, compassionate and take excellent care of my Dad. Knowing they are looking after him so well, makes it easier for me when I leave after a visit.
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Review of

Merriman Grange Care Home

from Barbara T (Daughter of Resident) published on 13 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we arrived at Merriman we were met with friendly and professional staff. The facilities are wonderful with spacious rooms but also plenty of activities or quieter spaces to enjoy. Every member of staff is friendly and approachable and it is clear that they all love their job and helping
the residents.
Whilst our 100 year old mother was booked in for a two week respite care and understandably anxious, as were we, as she had never been in a care home every effort was made to ensure that she was comfortable and nothing was too much trouble... even the 3.00am cup of Ovaltine on waking in the night.
The choice of food is outstanding either in the restaurants or in their own rooms and just the right amount of food for a smaller appetite.
Exceptional care and service from everyone made the whole experience very easy and we had nothing to worry about at all.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for your kind words. We are so pleased that you were able to get away and have peace of mind that your mother was in good hands. It was an absolute pleasure to care for her. She's a truly remarkable lady.
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Review of

Lakeview Grange

from Philippa C (Daughter of Resident) published on 4 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved into Lakeview Grange and I cannot be more reassured of her care at this time. The staff are amazing, without exception. She seems to have settled quickly, much to my surprise! She had a hair cut this week and she looks better than she has in years! Everyone is kind and generous
with their time and skills. I feel confident that she is receiving the very best care and attention. Thank you to everyone.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your kind review. The whole team at Lakeview Grange are committed to making their resident's life's, comfortable, happy and safe. Look forward to seeing you soon. Best wishes Jackie
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Review of

Lakeview Grange

from M D (Daughter of Resident) published on 20 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved into Lakeview grange . I can honestly say ALL the staff are so professional , caring and friendly . They have taken time to ask mum and myself several times if there is anything they can do or not do to make mums transition easier .I feel confident mum is comfortable and safe
there . It's a beautiful place with beautiful people .
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview Grangesuch kind words. thank you for taking the time to express your thoughts. The whole team strive to deliver the best support your dear mother deserves. Look forward to seeing you soon .
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Review of

Lakeview Grange

from Hannah K (Daughter of Resident) published on 17 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum joined the community at LakeView Grange two weeks ago - we couldn't imagine her settling in - she had been very unhappy at home for the last few months and we had tried everything to support her.
Within a couple of days, she was smiling again, she has a wide circle of friends and she views her
room as her "house".
All the staff have been amazing - they are very skilled at navigating the challenges that dementia brings and there is a real sense of warmth and kindness at Lakeview. My mum is happier than she has been for a very long time - and we feel very welcome. The range of activities is amazing and her room is large, airy, modern and comfortable. We feel very luck to have discovered Lakeview and would thoroughly recommend.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you for your kind review. It is a 'whole team' approach that makes Lakeview Grange the care home that it is today. It is a pleasure to care for your dear mum and a joy when we see that smile on her face. Look forward to seeing you soon.
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Review of

Lakeview Grange

from Dominique K (Daughter of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Lakeview Grange for two weeks. The change in her is almost miraculous. She arrived traumatised, almost psychotic, having had a very difficult experience with a live in carer for a month - her dementia had been misunderstood and she clearly felt unsafe. Since being at Lakeview she
now smiles, she is calm, and has settled in so well to the routine. I can see she feels safe and she once again has a bloom in her cheeks I haven't seen for years.
The staff are all absolutely wonderful - the home feels like a big (albeit unusual!) warm, friendly and loving family.
The home is spotless and welcoming.
The activities are stimulating and super-well organised.
I can visit anytime and always feel welcome and listened to.
My mums room is lovely and she definitely is making this marvellous place her home.
Thank you to this brilliant gem - a safe haven for a group of wonderful older people.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your amazing review. We have shared your review with the whole team. It takes passion, dignity, respect & kindness to make a great home and we believe we do that with our exceptional team at Lakeview Grange.
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Review of

Merriman Grange Care Home

from Nicola H (Daughter of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was originally in a care home near to where she had lived and we thought that it was excellent. Having moved mum to Merriman Grange I can only say that this one is even better! The staff are wonderful, the facilities are lovely and mum is very happy with the move. This is a really exceptional
home.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeWe're very grateful for your review - many thanks! Your Mum has settled really well since her move. She's nearly always to be seen in the communal areas of the home, always keen to take part in the activities on offer. We're so pleased that she chose Merriman Grange and made the move. Thanks again for taking the time to offer this feedback.
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Review of

Lakeview Grange

from Mark W (Son of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are simply delightful, the care given to dad has been outstanding. The food is excellent along with great surroundings , well done to all at Lakeview .
Lakeview should be considered as a great option for anyone seeking care and support.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeDear Mark. Thank you for your review for Lakeview Grange. The team are very proud and dedicated to delivering the best care and support for their residents. Best wishes Jackie
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Review of

Lakeview Grange

from Pauline B (Daughter of Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment Dad arrived at Lakeview, he and I have been made so welcome.
From the Receptionists, the first friendly person you see on arrival, to ALL staff, they made us feel special.
Admissions manager has been absolutely great, right from day one. Always helpful with practical solutions for everything.
Beautiful
Home, lovely, comfortable and modern rooms.
Lots of activities for the residents. Outings, craft sessions, musical moments, and much more.
Fantastic menus too.
All in all, a lovely friendly Care Home.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you some for your review for Lakeview Grange. It means so much to our team. Best wishes Jackie
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Review of

Merriman Grange Care Home

from Elaine J (Daughter of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Merriman Grange provides a luxurious environment backed up with professional and empathetic staff.
The move to Merriman was difficult for my father due to the loss of my mother on the day of his move, every member of staff was sensitive to this difficult time and have supported dad with understanding
and kindness.
The facilities are wonderful with spacious rooms, many communal areas for group activities as well as quieter spaces to enjoy. One is always welcomed by a member of the reception team on arrival. The care staff are all friendly, approachable and proactive checking all is well. The number of staff on duty is excellent which means they have time to talk to you and give each resident the attention they need. The housekeeping team provide excellent services with efficient laundry system and care of the all facilities.
The food offering is outstanding and staff check residents are coming to the dining room or happily provide tray service if individuals wish to eat in their rooms.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for taking the time to share your experience. Having your father move in at such a difficult time must have been incredibly hard. We can only begin to imagine what you and he went through. Thanks again for placing your trust in the team.
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Review of

Lakeview Grange

from Diane G (Friend of Resident) published on 28 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend recently stayed at Lakeview for a two-week respite and we were both so impressed with every aspect of the home. The staff were warm, attentive, and genuinely caring, and the beautiful surroundings created such a peaceful atmosphere. My friend especially enjoyed the varied activities - with
the art class being a particular highlight - and spent many happy hours in the stunning gardens. Everything about her stay exceeded our expectations, and I would wholeheartedly recommend Lakeview to anyone looking for exceptional care in a truly lovely setting.
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Review of

Lakeview Grange

from J B (Granddaughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently travelled to Chichester to visit my nan who has moved to Lakeview Grange after a nasty fall at home. To be honest, I had pre-conceived thought to what I was going to expect, but when I arrived I was completely blown away by the kind welcome from the receptionist. The facilities are classy,
clean and comfortable. Lots of activities planned for the week ahead. The food is 1st class and most important is that my nan seemed very happy. The care team, very attentive. I couldn't wish for more. Thank you Lakeview Grange.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so very much for your kind review. At Lakeview Grange we try to very hard to ensure that our residents are well cared for, safe and happy. Look forward to seeing you soon. Best wishes, The Lakeview team.
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Review of

Lakeview Grange

from Lisa R (Daughter of Resident) published on 6 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother recently moved to Lakeview Grange. I have been amazed with the attention she has received. I now have gone back to being her daughter again not her carer. The staff are truly kind, the facilities are amazing and the food is out of this world. I would recommend Lakeview Grange home in the area.
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you so much for your positive review. The team at Lakeview Grange try very hard to ensure our residents are well cared for in every way and kept safe. Best wishes.
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Review of

Lakeview Grange

from Fiona B (Daughter of Resident) published on 4 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Initially my mum had a short stay at Lakeview Grange, after a fall at home. She loved her stay so much that she decided to make Lakeview Grange her home for life. Everything about the home I can not fault and so pleased that I helped choose the right home for her.
"Excellent".
Reply from Jackie Cridlin, -Home Admission Advisor at Lakeview GrangeThank you very much for your kind words. We are very pleased that your mother has settled down so well. Look forward to seeing you soon. Best wishes, Home Admission Advisor
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Review of

Merriman Grange Care Home

from A R (Relative of Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We were so pleased to find Merriman Grange having found it difficult to find a care home for my relative which ticked all the boxes. As soon as we walked in, there was the feeling of a 5-star hotel which continued as we met staff and saw the lovely decor and facilities for the residents, the bedrooms,
the lounges, the dining room beautifully laid out and the balconies and it went on and on!
My relative receives the kindness and professionalism she requires with patience and support to lead her life as she wants to. It is a great relief to find a home she can now call 'Home'.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you for sparing the time to share your experience. It has been our pleasure to help your relative settle into her new surroundings, making Merriman Grange the place she now comfortably calls 'home'. We're delighted that she chose to join us.
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Review of

Merriman Grange Care Home

from Fred B (Son of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at the Merriman for 3 months now and we're really pleased we chose this home. The facilities are outstanding, being a purpose built care-home, and not something repurposed. There are lots of staff providing round-the-clock care, giving the home a very professional but friendly feel.
If I have questions, there's always someone available, and our requests have been actioned quickly. Her room is big, with a door onto its own patio, and when I visit we can sit there or in a cafe, a lounge or in the garden; we never just sit in her room. There's a minibus too and she regularly goes on trips out. The activities are varied, and the home have gone out of their way to cater for my mum's specific needs and preferences.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeMany thanks for your fantastic appraisal of Merriman Grange. Since moving in, your Mum has become a very established member of the community. It's lovely to see her get so involved in all the trips and activities. Thank you again for the kind words.
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Review of

Merriman Grange Care Home

from T M (Niece of Resident) published on 28 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only highest praise for all of the staff and facilities at Merriman Grange. The admission process was friendly and professional with every request and question answered and implemented without hesitation. The home is equal to that of a 5 star hotel with amazing care, service and food. Every staff
member is friendly and approachable and clearly loves their job and where they work. The bedrooms are large, secure and beautifully decorated with many communal areas including outdoor seating, cafes and even a cinema! There are endless amazing features of this home. Our uncle was very nervous and hesitant to make the move to a care home, but if we had known how happy he was going to be here, we would have made the move a long time ago. Thank you all so much for looking after our uncle with such care and compassion. He is the happiest we have seen him in a long time.
Reply from Jan Marples, Home Admissions Advisor at Merriman Grange Care HomeThank you so much for your comprehensive review of Merriman Grange. It often helps other families to read about a recent experience, particularly when someone is hesitant about making the move, like your uncle. We're very grateful. Thank you for the kind words.
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Awards / Recognitions (8)

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