Merriman Grange Care Home

As General Manager, I am dedicated to creating a safe, supportive, and welcoming environment for residents, relatives and loved ones. I am responsible for overseeing the day-to-day operations of the home, ensuring high standards of care and compliance with care regulations. I am passionate about ensuring the residents have a safe and friendly environment that they can call home.

I have over 15 years’ experience in the health, social care, hospitality, and luxury property management sectors. I lived in the UAE for several years and managed the Wellbeing Operations in the world-renowned Burj Al Arab Hotel in Dubai. My background in five-star service and attention to detail drives my commitment to delivering exceptional care and creating a warm, dignified environment for the residents and their families. I combine operational excellence with compassion, ensuring that every individual feels respected and supported.

Having lived abroad for many years, I’ve embraced different cultures and experiences that have shaped my love for travel and adventure. A passionate sports enthusiast, I previously played for Brighton & Hove Albion women’s team and have taken on endurance challenges, including cycling the 7 Emirates for charity and most recently completed the London to Brighton Bike Ride. That was always on my bucket list. I thrive on pushing limits and embracing new challenges.

As a Deputy Manager, I work closely with our General Manager as part of the management team. Previously, I was a Team Leader and the Deputy Manager at our sister home in Chichester, Lakeview Grange. I take huge pride in my role, leading the team to provide a high standard of care to our residents. We work closely with our residents' families, too, to ensure a flow of communication and support.

I have worked in the care industry for the last 14 years, in the community and within local care homes.

My family are very important to me, I have two beautiful nieces and nephews who I adore and try to spend as much time with them as I can. Need to mention Alfie, my 14-year-old dog. Alfie is such a good boy who has been by my side over the past 14 years.

If I am not spending time with my family and Alfie, I make time to listen to music, take long walks and visit the gym.

As Home Admissions Advisor, I am the first point of contact for anyone considering becoming a resident at Merriman Grange. I work together with families and friends to ensure that their loved one’s move into our care home is as smooth as possible. Together with my colleagues, we provide support and reassurance to everyone involved in the process.

I also represent Merriman Grange in the local area, collaborating with local groups and charities to support our residents and the wider community. I’m very proud that Merriman Grange was congratulated by the Worthing & Adur Chamber of Commerce for our community engagement.

I joined the care sector in 2021 as a Client Liaison Manager for a Care Home Group, where I was responsible for helping families and residents navigate the transition into a care home. I have supported several homes across Bucks, Berks, Surrey and Hertfordshire. My aim has always been to deliver the best experience possible for those entering care. Now a resident of Worthing, I am delighted to represent Merriman Grange and Cinnamon Care Collection within Worthing and the surrounding communities. I have worked in front-facing roles for most of my career. I had previously managed customer service teams in both the private and charity sectors.

Moving to Worthing was prompted by the love of the sea. I like nothing more than a long coastal or cliff walk to help me switch off and reset. My main passion is live music and entertainment. I enjoy attending concerts, festivals, comedy and theatre productions. I’m a real foodie – mainly eating, rather than cooking – and probably watch way too many cooking shows!

I’m the Administrator for Merriman Grange, where I look after the administration and finance side of things for the home.

I worked in the Finance Sector before leaving the City to pursue my dream of becoming Cabin Crew, which I did until I left the UK for Australia, where I went back to the Finance Sector again. When we returned to the UK some 15 years later, after a couple of roles that fitted around my children, I became the Administration Manager at a Care Home in Falmouth, where I worked for nearly 8 years. I thought it was my forever job until we made the decision to move back ‘home’.

I’m originally from West Sussex and am delighted to be back home after living in Sydney and then Falmouth. My passion is sport, particularly following my first love – Brighton & Hove Albion (over the last 40 years they’ve let me down more times than I care to remember, but they are doing ok at the moment!). When I’m not following the football, my other loves are my dog (Prince Paddy the Pampered Pooch), my family, catching up with friends, jogging & walking.