Care Homes Owned by Cinnamon Care Collection in Kent

We enjoyed our stay. The accomodation was lovely and clean and we had a beautiful view of the gardens. All the staff were friendly and couldn't have done enough to help.

We have enjoyed our week at Emerson Grange. We were given a lovely suite. We have a wonderful view of the wonderful gardens. The staff were excellent and could not have been more helpful. The food was okay if a little bland. i know you have to cater for a lot of people so it has to be that way. The activities were good too

My Aunt was suffering from Alzheimers when she became a resident at Emerson Grange in September 2018. Having the power of attorney for my Aunt I was anxious to ensure she was well looked after and comfortable. Throughout her seven and a half years she received excellent care and I cannot speak highly enough of the management and staff who treat the residents with respect and dignity.

Since my uncle's mum moved into Emerson Grange Care Home in March 2025, she has blossomed. Emerson is a lovely place that caters to her every need. All the staff are friendly and caring, with the residents well being at the heart of everything they do. The food is amazing and the activities that are organised cater for all abilities. She is in her happy place.

My great aunt moved into Emerson Care Home almost a year ago, and she loves it. The care home is like a 5 star hotel. The staff are caring, attentive, and nothing is to much trouble. There is always something to do for the residents, activities and events, and the food is delicious. Peace of mind knowing she is so well cared for. It's not cheap by any means, but you get what you pay for.

The home has a very friendly atmosphere. It is kept spotlessly clean and well maintained. All staff are very courteous, professional and approachable. There is a wide variety of activities and especially good entertainers, mum particularly looks forward to the art sessions and the young male singer who is very engaging.

Both our parents are residents of Emerson Grange. They have been here for 3+ years. Throughout their past and continued stay, they have received outstanding care, compassion and have been treated well. I always live with the comfort that my parents are safe and well cared for. I visit my parents regularly and feel that I am also part of the Emerson family. All staff members know their residents really well and provide comforting, good care.

I couldn't be more happy that my Dad is at Emerson Grange. He was previously being cared for at home by an agency. Since arrival, his mood, mobility and health have shown a massive improvement. To have memories of my dad happy, smiling, getting involved in activities for the first time in probably 18 months is special.

Everyone at the home is friendly and helpful. It's really nice to see Dad so happy when we come to see him.

My mother lived at Emerson Grange for over 3 years, and it made a significant difference to her life. Whilst at home, she became scared and lost confidence due to her dementia. Once she settled into Emerson Grange, I got my old mum back. She made friends, and her personality returned. A lovely home with caring staff.

Both parents have been at Emerson 3+ years. During this time the level of care has been and continues to be outstanding. As daughters, we are very much involved in decisions for our parents and kept up to date on everything. All staff are very engaging with our parents and very friendly. I would have no issue recommending Emerson to anyone looking for a care home.

My cousin sadly only spent just over a week at the care home at the end of his life. I and the family were so impressed with every aspect of the care he received, but more importantly my cousin enjoyed every minute of his last few days of life. He loved the accommodation and all the staff that went the extra mile to help him. Even his many visitors were treated with compassion and friendly help from all the staff at the home. It was a great pleasure for his family and friends to see my cousin having the very best care possible right up to the end of his life.

The care is outstanding and my father's room was like a home from home.

Excellent all round.

Friendly, helpful and kind staff and team who go above and beyond.

Activities are great. Staff in all areas are good, friendly and very helpful.

Fantastic staff - Always go above and beyond. Amazing facilities and a lovely atmosphere created.

The care provided was exceptional. The family were very supported when their mum was end of life. Excellent food.

Great quality & choice of food and drink

We came to the Halloween quiz evening on 4/11/25. The atmosphere was happy, and a fun time was had. Very friendly. The staff were so friendly and kept us supplied with platters and drinks. Nothing was too much trouble. Above all, it was such a lovely, fun and happy time. Very enjoyable.