Care Home Owned by Cinnamon Care Collection in Kent

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cinnamon Care Collection in Kent

Only the locations & reviews in Kent for Cinnamon Care Collection are showing below.

View the details of all 23 locations (with 1888 reviews) owned by Cinnamon Care Collection

Cinnamon Care Collection Locations in Kent (1)

1 Care Home owned by Cinnamon Care Collection in Kent
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Emerson Grange Care Home

Rowhill Road, Swanley BR8 7FP 

9.9 149 reviews
"My cousin sadly only spent just over a week at the care home at the end of his life. I and the family were so impressed with every aspect…"   Read all 149 reviews
Location Type Care Home

A luxurious care home in Rowhill Road, Hextable, Kent. Emerson Grange is part of the exclusive Cinnamon Care Collection. Unwavering in their commitment to quality, they are determined to make a positive impression on the lives of residents and their… Read more about Emerson Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 85 Rooms
  • from £1,800 / week

Cinnamon Care Collection Reviews in Kent (149)

9.9

Cinnamon Care Collection has a Group Review Score of 9.9 (9.917) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cinnamon Care Collection must have a Review Score.

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Review of

Emerson Grange Care Home

from Raymond W (Cousin of Resident) published on 3 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin sadly only spent just over a week at the care home at the end of his life. I and the family were so impressed with every aspect of the care he received, but more importantly my cousin enjoyed every minute of his last few days of life. He loved the accommodation and all the staff that went
the extra mile to help him. Even his many visitors were treated with compassion and friendly help from all the staff at the home. It was a great pleasure for his family and friends to see my cousin having the very best care possible right up to the end of his life.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeWe are very sorry for your loss and our thoughts and prayers are with you and your family. It was our sincere pleasure to have welcomed him to us and we're glad we were able to make an impact in the few days that he was with us. He will be missed.
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Review of

Emerson Grange Care Home

from Terry S (Son of Resident) published on 29 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to say a huge thank you to everyone at Emerson Grange Care Home who showed my father such care, kindness and attention during his stay. We are eternally grateful to the wonderful, hard working staff and the exemplary facilities on offer. The care home is of the highest quality, with truly five-star
standards throughout.


I would recommend Emerson Grange above all others in the area. The staff and the quality of care and services are outstanding, and they truly cannot do enough to ensure residents are happy, cared for and well looked after.


The care is outstanding and my father's room was like a home from home.

Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for such heart warming feedback about the home and the impact it had on your loved one and your family. It was a pleasure caring for your father.
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Review of

Emerson Grange Care Home

from Mo C (Friend of Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful, polite, professional. Very clean. Punctual, knowledgeable staff.
Excellent all round.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeWe're truly touched by your kind words. Our team are a testament to the reputation that we pride ourselves on.
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Review of

Emerson Grange Care Home

from Emma I (Friend of Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly environment, with a home from home feel.
Friendly, helpful and kind staff and team who go above and beyond.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeIt was a pleasure welcoming your loved one to us and we appreciate your kind comments.
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Review of

Emerson Grange Care Home

from Eileen K (Friend of Resident) published on 16 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activities are great. Staff in all areas are good, friendly and very helpful.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for your kind words around out teams and the activities that we are able to facilitate for our residents.
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Review of

Emerson Grange Care Home

from Clare S (Friend of Resident) published on 8 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff - Always go above and beyond. Amazing facilities and a lovely atmosphere created.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for taking the time to leave such a wonderful review about our home.
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Review of

Emerson Grange Care Home

from Marie C (Daughter of Resident) published on 18 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided was exceptional. The family were very supported when their mum was end of life. Excellent food.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for entrusting us with your mother's care and for taking the time to share such wonderful feedback about the home.
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Review of

Emerson Grange Care Home

from Dee Z (Friend of Resident) published on 16 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent five star facilities
Very clean
Very welcoming
Great quality & choice of food and drink
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for such a lovely review of our home. Thank you for entrusting the care of your loved one to us.
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Review of

Emerson Grange Care Home

from Dee L (Relative of Resident) published on 9 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to the Halloween quiz evening on 4/11/25. The atmosphere was happy, and a fun time was had. Very friendly. The staff were so friendly and kept us supplied with platters and drinks. Nothing was too much trouble. Above all, it was such a lovely, fun and happy time. Very enjoyable.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for taking the time to review your experience with us. It means a lot.
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Review of

Emerson Grange Care Home

from C A (Grandson of Resident) published on 5 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was here with nan and the family for the Halloween quiz night. Food was incredible. The staff was outstanding. All round great time for me and the family. Nan loved it.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeI'm glad you had a great night with us, it was such a pleasure seeing you all have a wonderful time together.
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Review of

Emerson Grange Care Home

from Molly A (Relative of Resident) published on 3 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to the Halloween quiz night, it was an amazing evening filled with lots of laughter and care. The staff were really friendly and helpful throughout the evening and made everyone feel welcome and at ease.
Would happily come again. Such a fantastic team who are amazing at their job.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeIt was lovely to welcome you to us when you joined your loved on at our quiz night. We appreciate such kind words about our wonderful team and we look forward to welcoming you back to us for our Christmas events.
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Review of

Emerson Grange Care Home

from Kerry C (Friend of Resident) published on 3 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are absolutely amazing, so kind and caring. The manager really takes care of every detail, and nothing is too much trouble.
The food is superb - what a great atmosphere.
Calm and attentive, love it!
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for taking the time to share such kind words about your experience with us. It's a pleasure hosting you when visiting your loved one and we hope you will continue to enjoy the many social events we have to offer.
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Review of

Emerson Grange Care Home

from Gary L (Relative of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to the Halloween night, had a really good time. Great atmosphere and the staff were a great bunch.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for supporting our social events with your loved one. We're looking forward to welcoming you to our Christmas events.
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Review of

Emerson Grange Care Home

from Jenny M (Friend of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and attentive. Warm cosy atmosphere. Genuine feeling of belonging.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeWhat lovely feedback to have received, thank you for taking the time to share your thoughts with us.
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Review of

Emerson Grange Care Home

from L B (Friend of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff, very helpful and great events of an evening for residents and friends.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for taking the time to share your thoughts about our team and home.
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Review of

Emerson Grange Care Home

from P A (Son of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving to Emerson's back in March this year my mum has transitioned from a wheelchair onto a walker. This enormous life change is testament to the dedication of not only the care staff but also the events team. As a family, we couldn't be any happier of our mums decision to move into Emersons,
she likens it to "coming home".
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeHow wonderful it was to read how your mother felt when she made the move to us, thank you so much for sharing. It has been a pleasure welcoming her to us and having you all be part of our family here at Emerson Grange.
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Review of

Emerson Grange Care Home

from Sophie C (Friend of Resident) published on 27 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very friendly, and staff go above and beyond to ensure the best quality of care.
Always has a variety of food. Plenty of activities on offer.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for taking the time to share such wonderful feedback about our team.
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Review of

Emerson Grange Care Home

from Tracy A (Friend of Resident) published on 27 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend's mother became a respite resident initially before coming a permanent resident. The home is a warm and caring environment. The staff are attentive and always ready to help with any concerns or queries. The rooms are spotless, and the food is first class. There are lots of activities to join,
including quiz nights and weekly exercise classes. I would highly recommend Emerson Grange if you are considering a care home.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for your incredibly touching words about our home and staff. It's been a pleasure welcoming her to our family.
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Review of

Emerson Grange Care Home

from S A (Daughter-in-law of Resident) published on 25 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended the Halloween quiz at Emerson Grange.
Fantastic and friendly atmosphere, amazing food/nibbles.
Hosts/staff were attentive, welcoming, friendly and went above and beyond.
Fantastic evening.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for taking the time to share such kind words about our team. We're glad that you enjoyed your first quiz night with your loved one and look forward to welcoming you back to many others.
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Review of

Emerson Grange Care Home

from Liam H (Relative of Resident) published on 25 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came for the Halloween quiz night, to spend the evening with family and to see Maurine. We had lots of laughs and had overall, a great evening. The staff were exceptional and very caring. The food given out to us was very lovely.
Reply from Aadil Baig, Support Services Manager at Emerson Grange Care HomeThank you for your kind words and for supporting our social events. We look forward to seeing you at the next quiz night.
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Awards / Recognitions (8)

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