Care Homes Owned by Cinnamon Care Collection in West Midlands

Thank you so much for your lovely review. Our team works hard to create a welcoming and caring environment, so knowing that your parents feel valued, comfortable, and at home is incredibly rewarding.It's wonderful to hear they're enjoying the garden, making new friends, and getting involved in activities. That sense of community and joy is exactly what we strive for every day. We'll be sure to pass on your kind words to our staff-they'll be thrilled to know their efforts have made such a positive impact.We're so pleased to be part of your parents' journey and look forward to continuing to support them in every way we can.

Thank you so much for sharing your aunt's story. We're truly touched by your kind words and so pleased to hear that her stay at Parkfield Grange helped her regain strength and confidence. It means a great deal to know she felt cared for like family and that you felt supported every step of the way. We're thrilled she's well enough to return home and wish her all the very best in her continued recovery. She'll always have a warm welcome here if she ever needs us again.

Thank you so much for your kind and thoughtful words. We truly appreciate you taking the time to share your experience of Sutton Park Grange. It's wonderful to hear that Dad has settled in well and is comfortable, clean, and thriving - that is exactly what we strive for. We're especially pleased that you've felt supported and involved throughout the journey; keeping families connected and informed is so important to us.Your kind words about our team mean the world. Our staff work hard to treat each resident as the unique individual they are, and your example about Dad's move upstairs shows just how much they care about the little details that make a big difference.Thank you again for your trust, support and lovely feedback. We're delighted to have your Dad as part of our Sutton Park Grange family.

Thank you so much for taking the time to share such a thoughtful review. We are absolutely delighted to hear that your mum has settled in so well and that Sutton Grange feels like a home away from home for her.It means the world to us to know that she feels safe, cared for, and engaged in activities she enjoys. Our team works hard to create a warm, welcoming environment where residents can thrive, and your kind words are such an encouragement.We're especially pleased that you appreciate the activity schedule and that our staff have made your mum feel known and valued from the start. We truly believe it's the personal touches that make all the difference and feel privileged to be able to care for your mum and your lovely feedback will be shared with the whole team.

Thank you so much for your thoughtful review, we understand how challenging it can be to find the right care home for a loved one, and we're truly honoured that you chose Sutton Park Grange.It's wonderful to hear that your initial experience with us-from the warm welcome to the tour and overview of our facilities-helped ease any concerns. We're especially delighted that your Aunt has settled in so well and has embraced life here with such positivity. Seeing our residents build friendships, enjoy daily laughter, and feel genuinely at home is exactly what we strive for.Your kind words about our team and the support we provide mean the world to us and we will be sure to pass that onto our team as it's feedback like this that motivates them every day and reassures families who are looking for care.

Thank you so much for your heartfelt review. We understand how difficult the decision to find a care home for a loved one can be, and we're honoured that you chose Sutton Park Grange to support your family during such an emotional time.It means the world to us to hear that you felt welcomed and supported from the very beginning, and that our team's knowledge in dementia care helped bring clarity and comfort to the process. Thank you again for your kind words and for placing your trust in us, it's a privilege to care for your mum.

Thank you so much for your lovely words - they really mean a lot to all of us! We feel so lucky to have looked after your mum for over 3 years, and it's wonderful to hear she truly felt at home here.Your kind comments about our team's care, compassion, and professionalism put big smiles on our faces. And yes - the kitchen will be thrilled to hear the cakes got a special mention (they are a bit of a highlight!).We're so grateful for your recommendation, and we'll absolutely save you a room when you're ready - cake included, of course!

We cannot begin to thank you for such kind words, it's been such an honour to support not only your Ma and but you as a family too. We've enjoyed getting to know you all and hear your stories. I look forward to sharing this with the team.

Thank you so much for your thoughtful and heartfelt words. It means a great deal to us to know that your mother felt comfortable, cared for, and surrounded by kindness during her time with us. We're truly touched that you noticed the respect and warmth our team had for her-it was a privilege to care for someone so special. We're especially grateful that the little things, like shared meals and personal touches, brought her joy. Your kind words and recommendation mean everything to us, and we're honoured to have been part of her journey.

It really was a pleasure to support your father and your family. It is such a shame he was only with us for a short period, but we got to spend some truly fun and enjoyable moments with him during his short stay. Thank you for your kind words, I look forward to sharing these with the team.

Thank you for your kind review. We're so pleased to hear that your father enjoyed his stay with us and felt well cared for, it was out pleasure to care for him. We're sorry to hear that he would have liked a telephone in his room - this is a service we offer to all residents upon request. While we do have a satellite dish, residents who wish to watch Sky will need to use their own personal account. We look forward to welcoming your dad again in the future. Thank you again for your kind words and trust in us.

We were only too happy to support you following your hip replacement surgery. It's great to hear that you enjoyed your stay, and should you be in a position to, you'd recommend us to others.