Care Homes Owned by Cinnamon Care Collection in West Midlands

During my respite stay I was very well supported and cared for. I felt as though all the staff were interested in my welfare, both physically and mentally. Nothing was too much trouble to help and support me.

I found my dealings with the care home more than satisfactory. The staff are very friendly and efficient. The home itself is excellent and everything is catered for.

All the staff and management are fantastic! Rooms are amazing. Always lots of activities for the residents. Cleanliness is spotless, cannot fault this care home. Definitely good value for money.

Eastcote Park is everything I wanted and more, the staff are exceptional and the food outstanding. It is difficult to find fault and I will be back.

My friend has been a resident at Eastcote Park for the last 6 months and they couldn't have found a better home. The food, staff and care are exemplary. I love visiting her.

This was the best decision I made to come here for a couple of weeks post-op. You have provided respite care and attention which would have been impossible to replicate at home. Cannot fault anything. Staff have been absolutely lovely and attentive and good fun to chat to. The food is out of this world. The chef is so imaginative with menu choice and the execution of them superb. All my friends and family visitors have been greatly impressed. Well done everyone.

I would recommend Sutton Park Grange to anybody looking for good quality care for their relatives.

The reception / coffee lounge area is a great social area. The whole place is comparable to a high end hotel / cruise liner.

We are really happy with how well our mum has settled into Parkfield Grange in such a short time - it's amazing to see how comfortable she is after just two weeks. The home itself is beautiful and feels welcoming and well cared for. There is a great variety of activities on offer, which has really helped mum stay engaged and happy. The staff and carers are absolutely lovely with her - kind, patient, and genuinely caring. They are also very approachable and supportive, even taking the time to return calls after work hours, which has meant a lot to us as a family. We feel reassured knowing mum is in such a caring and professional environment.

Our uncle came to Parkfield Grange for respite care following a heart attack. It became clear that he was getting weaker. The care he received was excellent, and the staff were caring and attentive. They were also encouraging to him and considerate of the family. They made sure that his and our wishes were followed.

Good cuisine and elegant surroundings but the exemplary care is the most important.

Mum came to Parkfield in November following a fracture. We have been hugely impressed with the quality of care , carers are kind and capable and treat mum with dignity and respect. Other staff are very friendly too . As mum had started to recover she has been able to take part in a range of activities.The activities on offer are varied and tailored to the residents needs and wants. We've been really impressed with what is on offer and like the fact that activities take place in different areas of the home . We feel that having the opportunity to move around the building is a really positive addition to daily life. Parkfield is a large care home. We have found this to be advantageous in terms of what is on offer and allowing mum to engage with many different residents and staff members. We've also found that the care/ daily life is very tailored to individual needs which is impressive with the number of residents living in the home. We would highly recommend Parkfield.

I would not hesitate to recommend Sutton Grange to friends and family. Thank you for making what could have been a stressful experience feel so supportive and reassuring for both myself and my friend.

Wonderful facility, providing excellent care with compassion to my mother. Clean, comfortable, a home away from home!

My father came to the home for a respite stay following a difficult spell in hospital. He arrived in a fairly poor state but within days he was looking much better. He viewed his stay as a necessary evil and was reluctant to participate in any of the activities on offer but there were plenty of opportunities, staff encouraged him to participate and sometimes succeeded. He was able to go home after two weeks and was much more mobile than when he arrived. From a family perspective the care was excellent, and everyone was very welcoming to him and to all of the family. The home was spotless, the food was good and the staff lovely. This was our first experience of respite care and it was very positive. We wouldn't hesitate to use Sutton Park Grange again.

Since my brother has been in your care, I have noticed a great improvement in his overall health and demeanour. He is happy and content and treated very well. My main comment is that the food needs slight adjustment in some cases.

The care home is excellent and most wonderful. I like it very much. The food and drink are superb. The staff are superb. I can not thank the staff enough for what they have done.

I feel confident that my mother is safe and well cared for, as her needs are changing. Staff will quickly adapt to manage this. It took her a while to settle, having previously been living independently. The facilities are great, including a lovely garden. All the staff are very friendly and helpful.

The staff at Parkfield Grange are all very nice and welcoming and you feel at home and Simon feels that way too and looked after very well and cared for. Simon is a resident.

I would highly recommend Parkfield Grange. Since our first meeting with Emily and our show around, we got the sense that they would really take the time to understand and adapt to my Dad as a person and also his needs. We have not been disappointed in this regard and feel he has really come a long way since being here; both in terms of enjoyment, integration and anxiety levels. It has been of great peace of mind to our family to know that he has been so well looked after. We are only moving him now due to the need for more out-of-home activity.