Sutton Park Grange

136 Birmingham Road, Sutton Coldfield B72 1LY
Review Us
9.9 90 Reviews
  • Sutton Park Grange, Sutton Coldfield
Sutton Park Grange is a luxury care home by Cinnamon Care Collection, who has been recognised as a Top 20 Most Recommended Large Care Home Group (since 2018) by carehome.co.uk, and is ideally situated along the Birmingham Road close to Sutton Coldfield town centre.

This beautiful new care home provides 56 spacious en-suite bedrooms including a community dedicated to the care of people living with dementia. For couples, or for those who would prefer additional space, there are 4 one-bedroom suites which include an en-suite bedroom, lounge and kitchenette. All ground floor rooms and suites have direct access to their own patio area and landscaped gardens, with the first and second floors boasting a number of large balconies off the communal areas. The home has been cleverly designed to make a number of smaller communities each with their own lounge and dining rooms.

Cinnamon Care Collection pride themselves on training and personal development and the Sutton Park Grange team benefit from an experienced management and training team. The home uses the latest electronic care plans with carers able to update records instantly via the Person Centred Software handsets.

The Sutton Park chefs prepare a sumptuous and varied menu and with the home boasting a private dining room, it's the perfect place for family celebrations. The dedicated activities team ensure hobbies and interests are catered for and with wonderful facilities including a cinema, café-bar plus a hair and beauty salon, there's plenty of opportunity for social interaction.

Care Provided by Sutton Park Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1695 – £1800
  • Self-Funded Residential Dementia Care: £1750 – £1800
  • RESPITE Self-Funded Residential Care: £1950 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £2150 – £2200

These prices are only a guideline, please contact Sutton Park Grange to find out the exact price for your requirements.

Contact Sutton Park Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Sutton Park Grange to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Su Edmonds (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (56)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Parking

  • Onsite parking

9.9

Sutton Park Grange has a Review Score of 9.9 (9.903) out of 10, based on 45 reviews in the last 2 years.
Over all time Sutton Park Grange has 90 reviews.

Overall Experience
  • 83
  • 6
  • 1
  • 0
  • 0
Date Published
  • 90
  • 13
  • 23
  • 45
  • 45
Reviewer Connection to Sutton Park Grange
  • 31
  • 14
  • 12
  • 7
  • 7
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 1-20
Review from Helen C (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a parent at Sutton Park Grange for 18 months now and are completely delighted with the way our parent is cared for there. The home is spotless, bright and comfortable with spacious rooms for all the residents. We love the garden, the coffee bar and the different lounges as well as the stylish
and comfortable bedrooms. The food is varied and plentiful. All the facilities are excellent but it is the staff who make this Home so special. They are very skilled, knowledgeable, kind and friendly. They treat all the residents with care, humour and respect and know them so well. We see the same familiar faces on all our visits and they help us as a family as well in many ways. There are plenty of varied activities for residents to take part in and all wants and needs are attended to in a caring and calm way. We recommend SPG unreservedly.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for sharing such a thoughtful review. Were delighted to hear how happy you and your family are with the care, surroundings, and community at Sutton Park Grange. Your kind words about…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon M (Son of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nothing is ever too much trouble at Sutton Park Grange.. and that attitude is embraced by every staff member from every department.
Dad has been resident coming up to 2 years now, we did not expect it to be this long. It's such a massive thing losing your house, independence and the majority of what
you've spent your life working for.
But he calls SPG his home. That is worth a million dollars. He is treated with the utmost respect and dignity at all times. ( even when he might be mumbling/ grumbling, a challenging side to his dementia)
I cannot fault fault anything at SPG, it is truly 5*
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you for such heartfelt words. Were honoured that your dad feels at home here and that our teams care and respect have given you peace of mind. Knowing that Sutton Park Grange is his home means…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andrew M (Son of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has lived at Sutton Park Grange for over 18 months now and has always been treated with care and respect.
The property is maintained to a high standard and has a great family atmosphere. All of the staff are friendly and helpful from the moment you walk in.
Dad is encouraged to engage in a range
of activities that help him keep active and mobile.
As a family, we have had help throughout, with advice on supporting both Dad and ourselves in relation to
some of the challenges his progressing dementia presents.
I have completed faith that Dad is in a comfortable, caring and professional environment which gives me peace of mind.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
We truly appreciate you taking the time to share your experience. It's wonderful to know that your dad has felt respected, supported, and encouraged during his time with us.
Supporting both residents…
read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz M (Stepdaughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Sutton Park Grange for over a year and we cannot fault the care he has been given.
His diagnosis and developing health & care needs have been communicated and responded to with warmth, appropriate humour and professionalism by all the staff and management.
The facilities are beautiful,
well maintained and spotless, he has regained lost weight with a well balanced and tasty menu and the activities provided have restored and maintained his mobility as much as possible.
Although his condition has understandably progressed whilst at SPG he has been encouraged to participate in activities, daily discussions and wellbeing one-to-ones.
The best thing about SPG is that it gives us complete peace of mind that Dad is OK!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for sharing such thoughtful feedback. Were delighted to hear that your dad has felt supported and cared for during his time at Sutton Park Grange. It means a great deal to know that…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dennis W (Respite Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I felt at home as soon as I arrived for 8 days respite care.the reception I received was very warm with Karen and other staff making me feel welcome. All the staff I saw during my stay seemed very well trained to make me feel comfortable. The food was exceptional with the choice of menus remarkable.
There is a daily choice of activities which I found satisfying but not strenuous.. a lot of thought has obviously been given to the management of this care home. It has 5 star rating in my book and no doubt I will calling again ! Thank you . Dennis.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
It was our pleasure to have you stay here and thank you for such a wonderful review, which I will ensure is shared with our team, we look forward to seeing you here again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George L (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's always a worry when choosing a care home for a loved one so absolutely delighted to have found Sutton Park Grange for my mother's respite care . Karen and her colleagues can rightly be proud of the service they give . We will be using again!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for sharing this lovely feedback. We know how big a decision it is to choose a home for a loved one, so it means the world to us that you felt reassured and delighted with your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J W (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted with how well my Mum & Dad have settled in to Sutton Park Grange. They have been there just over 4 weeks now and I've been so impressed with the way the staff have gone out of their way to address my parents' needs and to make them feel welcome and valued. My parents really appreciate
the friendliness and cheeriness of the staff and the attention to detail regarding their care. The home is warm, bright and welcoming, with a lovely garden which my parents really enjoy sitting in, and they are making new friends and starting to enjoy new activities. I am so relieved to have found a home where they are so comfortable and well looked after. Thank you, Sutton Park Grange!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your lovely review. Our team works hard to create a welcoming and caring environment, so knowing that your parents feel valued, comfortable, and at home is incredibly…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V G (Daughter of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good care was given to my mum, staff were polite, helpful and welcoming. Beautiful home, others who visited also commented on how nice it was and that they would stay there themselves if the need ever arose. I wouldn't hesitate to recommend this care home.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for taking the time to write a review. We're truly grateful that your mum felt well cared for and that you and your visitors had such a positive experience. It means a lot to our…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie I (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate Sutton Park Grange highly enough. Although my sister and I were very sad to have to move Dad into a care home it is now a big relief that he is well looked after. He is clean and tidy, has gained weight and settled in well.
The home is like a hotel, and smells fresh, but it is the staff
who make it extra special. They treat Dad as an individual, with kindness and compassion, going out of their way to help him feel okay. For example, when Dad received a dementia diagnosis and needed to move up to the first floor for more appropriate care, the staff moved him to a room with the same layout as he was used to, so that he wouldn't feel disorientated. Staff seem to genuinely care about Dad and how he's feeling.
The atmosphere is positive, friendly and cheerful with a wide range of activities going on. I've also been impressed with the way staff communicate with me and my sister, involving us in reviewing Dad's care plan, and inviting feedback.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your kind and thoughtful words. We truly appreciate you taking the time to share your experience of Sutton Park Grange. It's wonderful to hear that Dad has settled in well and is…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F W (Granddaughter of Resident) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team were wonderful and looked after our family member. She was hesitant to go but she didn't want to leave! She was treated with kindness and love.
The food is great, the rooms are lovely and it's very homely.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you for taking the time to write such a nice review, it means so much to know that our team's kindness and dedication made such a positive difference.We're also glad you enjoyed the food and…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H M (Daughter of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved in around the middle of April. She was anxious about leaving her home and moving somewhere new but she couldn't be in a better place.
Sutton Grange is more like a hotel than a care home. It looks and smells good and the staff are all really lovely.
My mum has always been very creative
and a good cook so for her to now have activities to do and quality meals again is great to see.
The people running the activities are lovely - often checking if mum wants to join in and knowing her name from the start. It means a lot. I appreciate being sent the activity schedule each week too.
Thank you to everyone there. We feel like our mum is safe and well looked after.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for taking the time to share such a thoughtful review. We are absolutely delighted to hear that your mum has settled in so well and that Sutton Grange feels like a home away from…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Claire B (Next of Kin) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The prospect of finding the right Care Home for an elderly relative can be daunting but Sutton Park Grange allays all fears. Initial enquiries led to a very warm welcome and a full tour and explanation of all facilities and wide-ranging socially-based activities with tailored support available around
the unique needs of every individual. Our relative was, understandably, apprehensive leaving her life-long home to respite, initially. However the wide-spread friendly and caring support alongside the positive interaction with other residents and a first class staff team overcame any doubts to the extent that our elderly Aunt announced she was becoming a permanent resident and hasn't looked back! To find her well-looked after and in fits of giggles with other residents when we visit is heart-warming. If you need a 24/7 support service for a relative in a modern setting with wonderful facilities and a supportive community, then look no further than Sutton Park Grange.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your thoughtful review, we understand how challenging it can be to find the right care home for a loved one, and we're truly honoured that you chose Sutton Park Grange.It's…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Denise N (Daughter of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Making the decision to look for a care home for mom was probably one of the hardest things my sister and I have had to do. Sutton Park Grange was the first on our list to visit. From the moment we entered the home we were both so impressed with the atmosphere the staff and the facilities. Sitting talking
with a team member although emotional gave us lots of insight especially regarding their knowledge in dementia care but being the first home we wanted to have a look at a few others to make an informed choice. Nothing else came close. Moving mom in was traumatic but we were all so supported by every member of the team each day became that bit easier. We took advice on when to visit, what to bring and how to behave without this I am not sure what we would have done. Mom is now unrecognisable she has made friends, looks so healthy, takes part in numerous activities and seems to have settled really well. Thank you for taking such exceptional care of our mom.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your heartfelt review. We understand how difficult the decision to find a care home for a loved one can be, and we're honoured that you chose Sutton Park Grange to support your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judith H (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to the care home for 3 weeks respite care while I was away. He didn't like the idea at all as he usually lives independently but he enjoyed the experience and was very well looked after. The only negatives were the lack of other men he could talk to, the evening meal being too early for
him at 5:30. He would have liked a phone in his room we could have reached him on and access to sky sport but overall a very positive experience, thank you.
Reply from Su Edmonds, General Manager at Sutton Park Grange
Thank you for your kind review. We're so pleased to hear that your father enjoyed his stay with us and felt well cared for, it was out pleasure to care for him. We're sorry to hear that he would have…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peggy S (Respite Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was in Sutton Park Grange a few weeks ago for respite care. I can only speak most highly of the experience. All the staff were kind and helpful at all times, obviously well trained. The food was good and there were activities every morning and afternoon which is essential for socialising. I would
recommend it without question.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your kind words and for taking the time to share your experience at Sutton Park Grange. We are delighted to hear that you had such a positive stay with us and your appreciation…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R F (Power of Attorney of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
The resident continues to complain about the small size of the meals.I have spoken to management about this issue and there was an improvement but it seems to have fallen away again.
My main concern is the failure of the home to administer prescribed medication on Monday 10th March. The resident rang
me at approximately 7pm to say that she had not been given any of her medication on that day.She was breathless on the phone and said she felt really ill She said she had asked for her tablets and been told that they had not come .I rang the home at about7.40 pm and complained and asked them to rectify the situation. The resident rang me on the 11th at 10am to tell me she had just been given her medication.She was still breathless and I suggested she stayed in bed as she said she had not slept much. The resident has atrial fibrillation and high blood pressure and ensuring that she receives her prescribed medication is an essential component of her care.
Reply from Su Edmonds, General Manager at Sutton Park Grange
Thank you for sharing your feedback. As we discussed during our recent telephone conversation. Unfortunately, as the registered manager I have not had the opportunity prior to now to address these…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dawn M (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a permanent residential care home for mom, who has Alzheimer's, is definitely up there with the most difficult decisions we have ever had to take.
We viewed many homes, but from the first time of visiting we were impressed with the level of professionalism, support, understanding and services
being provided.
There is a genuinely caring atmosphere, a respect for all the residents and understanding of what the whole family is going through. The facilities are well maintained and have the feel of a luxury hotel, whilst being safe, secure and fit for purpose.
To our surprise and great pleasure we have just found out our 82 year old mom has a talent for drumming something she has never done in her life!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your heartfelt review. We understand how challenging it can be to make such an important decision for a loved one, and we are honoured that you chose Sutton Park Grange for your…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N R (Son of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has now had several respite stays at Sutton Park Grange over the past few months, and what a wonderful place it is!
The decor and ambience are incredible, but the staff are even better. The menu is varied and tasty, there are plenty of things to get involved in daily if you wish, but with the rooms
as plush as they are, spending time catching up on your favorite TV in your room is also a good option.
Dad is very impressed with Sutton Park Grange, so we can't recommend it enough!
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you so much for your wonderful feedback! We are truly delighted to hear that your dad has enjoyed his respite stays at Sutton Park Grange. Creating a welcoming and comfortable environment for…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard T (Son of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was just in for a couple of weeks respite on the Ground floor. He settled in well assisted by the fact that he is already very familiar with everyone there as Mum is a permanent resident on the upper floor. The staff were all great as usual and made him feel very at home.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
Thank you for choosing us for a respite stay and it was our pleasure to have Dad here with us and we will continue to look forward to seeing him on his visits here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mollie S (Friend of Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here as a friend/companion of a resident. The attention and care I have witnessed is excellent. Being away from one's home could not be better replaced then at Sutton Park Grange. Attention to detail and quality of the surroundings is second to none. Staff at all levels are kind, approachable
and willing to help whenever needed. I would have no hesitation in recommending Sutton Park Grange to potential residents.
Reply from Karen Handley, Home Admissions Advisor at Sutton Park Grange
It has been a pleasure to have you both here and thank you for such lovely feedback that I will share with the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Sutton Park Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.903 for Sutton Park Grange is calculated as follows: ( (496 Excellents x 5) + (31 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 537 Ratings = 4.903
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Sutton Park Grange is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (8)

Loading...

Meet the Team (8)

Su

Su Edmonds

Job Title: General Manager Joined: 2023

I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families & friends are key to helping us to ensure we do the best for the residents.


I am a registered nurse of 30 years in a variety of specialities such as acute & emergency medicine, quality, falls prevention, stroke both acute & rehabilitation and for the last 10 years working in a large residential, nursing & dementia specialist home (clinical lead then general manager) Since the age of 26 all these roles have been in a leadership & management capacity.


I am a mother of one son and have a grandson, my family is very important to me. I recently got married & we have bought a renovation project in Stafford. In my spare time, I read fictional books and enjoy cross stitch. We also own a motorhome so enjoy exploring.

Annmarie

Annmarie Platt

Job Title: Deputy Manager Joined: 2022

I manage a great team of care staff supporting them to deliver care that is of the highest standards to our residents. I carry out preadmission assessments for residents wishing to stay at the home and then work with the care team to construct a personalised care plan to meet their needs and deliver the care and support they require. I will then oversee all care delivered within the Home.


I have managed for over 10 years and greatly enjoy working within the care sector. I have supported many Residents and their families and have taken great satisfaction in helping them to settle into their new environments.


I am a Mom of four amazing Sons and a proud Nanny to a beautiful Granddaughter. In my spare time, I enjoy exploring new places with my family. I love all things Marvel and am a massive sci-fi fan. I love a variety of music genres but adore 80’s music and am a massive Elton John fan.

Karen

Karen Handley

Job Title: Home Admissions Advisor Joined: 2021

I help families who looking for care for their loved ones but often have no idea of where to start. This can be an emotionally difficult time for the families, and I take my time to understand what their needs are, find out about their relative, the life they have lived and provide them with the relevant details on all aspects of the care we offer. I will then organise the assessment, paperwork & move in, before handing over to our amazing care team who help the residents settle into their new lives here at Sutton Park Grange.

Ben

Ben Stevenson

Job Title: Activities Co-Ordinator Joined: 2023

My role as activities coordinator is to organise meaningful activities for the residents which are tailored to dementia where appropriate.
I used to run a surf and yoga retreat in Sri Lanka before moving back to the UK and where I worked in a nursing home as a care assistant and activities coordinator for three years before coming to join the team at Sutton Park Grange.
Out of work I enjoy walking in Sutton Park and practicing Yoga.
I also plays the Handpan and like playing this to the residents too!

Sam

Sam Smallwood

Job Title: Head Chef Joined: 2021

My Job Role is to Cook the food for Our Residents and their families if they wish to join us for a meal in our Celebration Room. I plan the menus to meet the resident’s nutritional needs and to suit their likes and dislikes. I order all the food daily. Everything is freshly prepared by myself and my team.

Dawn

Dawn Bradnick

Job Title: Head Housekeeper Joined: 2021

I joined Sutton Park Grange in April 2021. It was their goals and values that made me feel that I wanted to be a part of this team.
I manage all aspects of the housekeeping and laundry which includes maintaining the cleanliness of the home to the highest standards and ensure clothes for residents are cleaned, ironed, and returned in a timely manner. I am also responsible to keep my team up to date will all training especially the COSHH standards.

Matt

Matt Capewell

Job Title: Maintenance Manager Joined: 2021

My overall role is to maintain the home. I carry our routine checks daily, weekly and monthly. I liaise and organise contractors and visits into the home as well as general repairs around the home like decorating and plumbing. I support with most residents move in’s with ensuring the rooms are ready but also helping them make their room their new home with little touches like putting their pictures on the walls.

Jenny

Jenny McKean

Job Title: Administrator Joined: 2020

As a home administrator, I lead the Admin team and deal with the Finance, HR and Administration functions for the home. It is a varied busy role but also highly enjoyable. As the first point of contact for the home, we are here to help in any way we can.


I have a wide range of experience in both the public and private sectors. However, for the last seven years, I have spent in care. Working at the head office of a company that owned homes for adults with learning difficulties and mental health issues and then moved on to be an Administrator in a care home.

Frequently Asked Questions about Sutton Park Grange

What types of Care is Sutton Park Grange registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sutton Park Grange have?

There are 56 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Sutton Park Grange?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sutton Park Grange to the centre of Sutton Coldfield?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sutton Park Grange to verify any information. View our terms and conditions. Sutton Park Grange has an Enhanced Service - more info.