I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)
Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)
There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)
I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)
Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)
There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)
Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located on Birmingham Road, close to Sutton Coldfield town centre, the home offers exceptional residential, dementia and respite care in elegant surroundings.
The home features spacious en-suite bedrooms, including a dedicated community for those living with dementia. For couples or...
Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located on Birmingham Road, close to Sutton Coldfield town centre, the home offers exceptional residential, dementia and respite care in elegant surroundings.
The home features spacious en-suite bedrooms, including a dedicated community for those living with dementia. For couples or individuals seeking additional space, there are four beautifully designed one-bedroom care suites, each comprising an en-suite bedroom, lounge and kitchenette. All ground floor rooms and suites enjoy direct access to private patio areas and landscaped gardens, while the upper floors offer generous balconies adjoining the communal spaces. The home is thoughtfully arranged into smaller communities, each with its own lounge and dining room, creating a warm and homely atmosphere.
Residents enjoy a vibrant lifestyle with a varied activities programme, alongside superb facilities including a cinema, café-bar, hair and beauty salon and private dining room. Talented chefs prepare freshly cooked, delicious meals daily, making dining a highlight of life at Sutton Park Grange.
An experienced management team, supported by Cinnamon’s central training and quality teams, ensures the highest standards of care.
Cinnamon Care Collection invests in innovative technology to enhance resident safety and well-being. This includes introducing Sensio RoomMate to help reduce falls, and PainChek, an intelligent digital pain assessment tool, across all homes. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.
Contact Sutton Park Grange to confirm what's included and get a personalised quote:
Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.
The price(s) shown are provided by the care home. Contact Sutton Park Grange for full pricing details and T&Cs.
Sutton Park Grange has a Review Score of 9.9 (9.922) out of 10, based on 31 reviews in the last 2 years.
Over all time Sutton Park Grange has 97 reviews.
My father came to the care home for 3 weeks respite care while I was away. He didn't like the idea at all as he usually lives independently but he enjoyed the experience and was very well looked after. The only negatives were the lack of other men he could talk to, the evening meal being too early...
My father came to the care home for 3 weeks respite care while I was away. He didn't like the idea at all as he usually lives independently but he enjoyed the experience and was very well looked after. The only negatives were the lack of other men he could talk to, the evening meal being too early for him at 5:30. He would have liked a phone in his room we could have reached him on and access to sky sport but overall a very positive experience, thank you.
Thank you for your kind review. We're so pleased to hear that your father enjoyed his stay with us and felt well cared for, it was out pleasure to care for him. We're sorry to hear that he would have liked a telephone in his room - this is a service we offer to all residents upon request. While we...
Thank you for your kind review. We're so pleased to hear that your father enjoyed his stay with us and felt well cared for, it was out pleasure to care for him. We're sorry to hear that he would have liked a telephone in his room - this is a service we offer to all residents upon request. While we do have a satellite dish, residents who wish to watch Sky will need to use their own personal account. We look forward to welcoming your dad again in the future. Thank you again for your kind words and trust in us.
I was in Sutton Park Grange a few weeks ago for respite care. I can only speak most highly of the experience. All the staff were kind and helpful at all times, obviously well trained. The food was good and there were activities every morning and afternoon which is essential for socialising. I...
I was in Sutton Park Grange a few weeks ago for respite care. I can only speak most highly of the experience. All the staff were kind and helpful at all times, obviously well trained. The food was good and there were activities every morning and afternoon which is essential for socialising. I would recommend it without question.
Thank you so much for your kind words and for taking the time to share your experience at Sutton Park Grange. We are delighted to hear that you had such a positive stay with us and your appreciation of our well trained staff is music to our ears as this is something we work very hard at.Providing...
Thank you so much for your kind words and for taking the time to share your experience at Sutton Park Grange. We are delighted to hear that you had such a positive stay with us and your appreciation of our well trained staff is music to our ears as this is something we work very hard at.Providing high-quality care, engaging activities, and delicious meals is at the heart of what we do, so it's wonderful to know that you enjoyed every aspect of your respite stay.
My main concern is the failure of the home to administer prescribed medication on Monday 10th March. The resident...
My main concern is the failure of the home to administer prescribed medication on Monday 10th March. The resident rang me at approximately 7pm to say that she had not been given any of her medication on that day.She was breathless on the phone and said she felt really ill She said she had asked for her tablets and been told that they had not come .I rang the home at about7.40 pm and complained and asked them to rectify the situation. The resident rang me on the 11th at 10am to tell me she had just been given her medication.She was still breathless and I suggested she stayed in bed as she said she had not slept much. The resident has atrial fibrillation and high blood pressure and ensuring that she receives her prescribed medication is an essential component of her care.
Thank you for sharing your feedback. As we discussed during our recent telephone conversation. Unfortunately, as the registered manager I have not had the opportunity prior to now to address these issues, directly, with you, but I am committed to ensuring they are properly addressed. Regarding...
Thank you for sharing your feedback. As we discussed during our recent telephone conversation. Unfortunately, as the registered manager I have not had the opportunity prior to now to address these issues, directly, with you, but I am committed to ensuring they are properly addressed. Regarding meal portions, our team strives to provide a high standard of care, including ensuring that all residents are satisfied with their meals. We recently welcomed a Hospitality Supervisor whose primary focus is enhancing our dining service. Already, we have seen positive developments. In relation to the medication concern, as we discussed, medication management involves three separate organisations responsible for prescribing, dispensing, and administering. Following an investigation, it was found that while our team had requested the medication, delays occurred externally, however we will take any lessons from this. We value your feedback and are committed to continuous improvement.
We viewed many homes, but from the first time of visiting we were impressed with the level of professionalism, support, understanding and...
To our surprise and great pleasure we have just found out our 82 year old mom has a talent for drumming something she has never done in her life!
Thank you so much for your heartfelt review. We understand how challenging it can be to make such an important decision for a loved one, and we are honoured that you chose Sutton Park Grange for your mum's care.It's wonderful to hear that you felt welcomed and supported from your very first visit...
Thank you so much for your heartfelt review. We understand how challenging it can be to make such an important decision for a loved one, and we are honoured that you chose Sutton Park Grange for your mum's care.It's wonderful to hear that you felt welcomed and supported from your very first visit as our team is dedicated to providing a compassionate and respectful environment, not only for our residents but also for their families. We are delighted to hear that Mum has discovered a hidden talent for drumming as we love seeing our residents learning new skills and exploring new passionsThank you again for your kind words and trust in us.
The decor and ambience are incredible, but the staff are even better. The menu is varied and tasty, there are plenty of things to get involved in daily if you wish, but with the...
Dad is very impressed with Sutton Park Grange, so we can't recommend it enough!
Thank you so much for your wonderful feedback! We are truly delighted to hear that your dad has enjoyed his respite stays at Sutton Park Grange. Creating a welcoming and comfortable environment for our residents is at the heart of what we do, and it's fantastic to know that both our team and our...
Thank you so much for your wonderful feedback! We are truly delighted to hear that your dad has enjoyed his respite stays at Sutton Park Grange. Creating a welcoming and comfortable environment for our residents is at the heart of what we do, and it's fantastic to know that both our team and our facilities have made such a positive impression. We look forward to welcoming your dad again in the future.
Dad was just in for a couple of weeks respite on the Ground floor. He settled in well assisted by the fact that he is already very familiar with everyone there as Mum is a permanent resident on the upper floor. The staff were all great as usual and made him feel very at home.
Dad was just in for a couple of weeks respite on the Ground floor. He settled in well assisted by the fact that he is already very familiar with everyone there as Mum is a permanent resident on the upper floor. The staff were all great as usual and made him feel very at home.
Thank you for choosing us for a respite stay and it was our pleasure to have Dad here with us and we will continue to look forward to seeing him on his visits here.
I have been here as a friend/companion of a resident. The attention and care I have witnessed is excellent. Being away from one's home could not be better replaced then at Sutton Park Grange. Attention to detail and quality of the surroundings is second to none. Staff at all levels are kind,...
I have been here as a friend/companion of a resident. The attention and care I have witnessed is excellent. Being away from one's home could not be better replaced then at Sutton Park Grange. Attention to detail and quality of the surroundings is second to none. Staff at all levels are kind, approachable and willing to help whenever needed. I would have no hesitation in recommending Sutton Park Grange to potential residents.
It has been a pleasure to have you both here and thank you for such lovely feedback that I will share with the team.
Mom went into Sutton Park Grange for extended respite care after a spell in hospital. Her physical and mental health has greatly improved. She has enjoyed the variety of activities and trips out that the home offers as well as interacting with the carers and other residents. The home is...
Mom went into Sutton Park Grange for extended respite care after a spell in hospital. Her physical and mental health has greatly improved. She has enjoyed the variety of activities and trips out that the home offers as well as interacting with the carers and other residents. The home is exceptionally clean and offers a wide choice of meals to suit all tastes. All of the staff are very helpful, kind and supportive of mom's needs. I never worry when I leave after a visit. It is a lovely home with well-cared for residents.
Thank you for taking the time to give us such positive feedback and it is a pleasure to to know that you never worry when you leave here after a visit.
Our close friend was a resident in Sutton Park Grange Care Home from January 2024 to December 2024 and throughout his time in this home we found the facilities, service, and residential care given to our friend to be of the highest standard.
Our close friend was a resident in Sutton Park Grange Care Home from January 2024 to December 2024 and throughout his time in this home we found the facilities, service, and residential care given to our friend to be of the highest standard.
Thank you for your kind review, it was a pleasure to have had your friend as a resident here.
Friendly staff, very professional with high standards. Happy my mum is being respected, understood and is settling into her new home. Food is lovely and plentiful. Good activities and everyone encouraged to join in.
Friendly staff, very professional with high standards. Happy my mum is being respected, understood and is settling into her new home. Food is lovely and plentiful. Good activities and everyone encouraged to join in.
Thank you for your feedback and it is a pleasure to look after your Mum and we will ensure your kind words are passed onto the team.
When my friend first went into the home I was worried but to see her to happy and well looked after has really put my mind at rest. She is stimulated by the numerous activities, every effort is made to include all the residents where possible. Staff are friendly and inviting, always ready to help,...
When my friend first went into the home I was worried but to see her to happy and well looked after has really put my mind at rest. She is stimulated by the numerous activities, every effort is made to include all the residents where possible. Staff are friendly and inviting, always ready to help, offering advice and support where necessary. A lovely friendly environment.
Thank you for taking the time to write a review regarding your friend who embraces every day here and we will ensure that we pass your kind words onto our team who work incredibly hard to support the residents here.
My mum had respite care for 5 weeks at Sutton Park Grange. From the beginning, everything was absolutely wonderful. The home itself is 5-star looking. But what makes Sutton Park Grange spectacular is the staff. From all, nothing is too much trouble and always on hand for assistance. I would like to...
My mum had respite care for 5 weeks at Sutton Park Grange. From the beginning, everything was absolutely wonderful. The home itself is 5-star looking. But what makes Sutton Park Grange spectacular is the staff. From all, nothing is too much trouble and always on hand for assistance. I would like to thank them all for taking great care of my mum. Wonderful and would highly recommend it. Thank you.
Thank you for taking the time to write a review and for recognising our staff - we will make sure we pass this on to them and it was wonderful to see your Mum recover so well and we hope she pops in to see us again soon.
The care home itself is beautifully decorated with lovely rooms. It has lovely friendly staff however the service to this service user was only adequate as carers did not listen to her requirements, i.e. did not administer medication on time, and her requests were ignored. The food was only...
The care home itself is beautifully decorated with lovely rooms. It has lovely friendly staff however the service to this service user was only adequate as carers did not listen to her requirements, i.e. did not administer medication on time, and her requests were ignored. The food was only adequate, small portions, only lukewarm and again carers did not always serve up the full menu i.e. starter, main, sweet. At times she only received one course. Carers seemed to forget about her. Also when requests were made for a hot drink they appeared to have forgotten about her. Also on one occasion she requested an early shower and was told she couldn't have one as the carer finished her shift at 8 am. This was 6:30 am. This is an expensive care home and in my opinion should provide a much better attitude towards their residents.
We are very sorry to hear that this was your friends' experience here, and if we had been aware of these issues and they were within our gift to control, we would have dealt promptly with them as we take all feedback very seriously, and actively seek it during a residents stay here. In view of the...
We are very sorry to hear that this was your friends' experience here, and if we had been aware of these issues and they were within our gift to control, we would have dealt promptly with them as we take all feedback very seriously, and actively seek it during a residents stay here. In view of the fact that these points raised are so unusual and certainly not the general feedback from our residents or their families, we will take them and hold a 'lesson learned' meeting to ensure that this is not repeated for any future residents. Thank you for the recognition of our lovely friendly staff as they work extremely hard to look after the residents here.
The welcome we received when viewing was amazing. The leadership/admission team did everything to make Mum feel like an individual and accepted. Adaptations were made to suit her needs and I could not have asked for anything more.
The welcome we received when viewing was amazing. The leadership/admission team did everything to make Mum feel like an individual and accepted. Adaptations were made to suit her needs and I could not have asked for anything more.
Thank you for your review and for noting that we treat every resident as an individual, as this is something that we take pride in and work hard at. It has been a pleasure to see Mum adapting and settling into life here at Sutton Park Grange.
I have enjoyed my stay. Would highly recommend Sutton Park Grange.
I have enjoyed my stay. Would highly recommend Sutton Park Grange.
It was a pleasure to have you stay with us and we hope that we see you again in the future.
The staff were lovely and took the time out to get to know Mum, providing the care she needed but...
Would highly recommend it.
It was a delight to have Mum to stay and to see how much she improved during her stay here, thank you for choosing Sutton Park Grange.
Upon entering the main doors you're greeted with a warm welcome which makes you feel at ease. The surroundings are pleasant in the main room and also up on the dementia floor. The staff are brilliant.
Upon entering the main doors you're greeted with a warm welcome which makes you feel at ease. The surroundings are pleasant in the main room and also up on the dementia floor. The staff are brilliant.
Thank you so much for taking the time to write a review and I will ensure that your kind words are passed on to the care team.
Had a lovely time here on respite. Really cared for, meals were delicious. Staff work really hard. I've felt safe and comfortable. Would recommend it - happy to come back again. My friends enjoyed a treat on me in the celebration room. All was perfect - many thanks.
Had a lovely time here on respite. Really cared for, meals were delicious. Staff work really hard. I've felt safe and comfortable. Would recommend it - happy to come back again. My friends enjoyed a treat on me in the celebration room. All was perfect - many thanks.
We are so happy to hear that you enjoyed your respite stay, it was a pleasure to have you here and we look forward to welcoming you back.
Dad has settled in well and quickly got accustomed to his new surroundings. Management and staff have been obliging and accommodating to his/our needs.
Dad has settled in well and quickly got accustomed to his new surroundings. Management and staff have been obliging and accommodating to his/our needs.
Thank you for taking the time to write a review and it is good to see Dad enjoying life here at Sutton Park Grange.
Dad came to Sutton Park Grange for respite care after being in hospital for 5 weeks. He has had nothing but great things to say about the home, from the staff to meeting and getting to know other residents. The care given was second to none and as his son, I didn't have any concerns whatsoever...
Dad came to Sutton Park Grange for respite care after being in hospital for 5 weeks. He has had nothing but great things to say about the home, from the staff to meeting and getting to know other residents. The care given was second to none and as his son, I didn't have any concerns whatsoever about the care provided and knowing not only was he safe but also enjoying his time at the home doing lots of activities, being fed delicious food and being entertained on a daily basis. I would highly recommend the home both as respite or permanent for anyone who has a loved one whose needs have now altered.
Thank you for such a positive review, it was an absolute delight to have Dad stay here and I have spoken to him since he returned home to invite him back to see us as we miss his cheery character.
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I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment...
I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families & friends are key to helping us to ensure we do the best for the residents.
I am a registered nurse of 30 years in a variety of specialities such as acute & emergency medicine, quality, falls prevention, stroke both acute & rehabilitation and for the last 10 years working in a large residential, nursing & dementia specialist home (clinical lead then general manager) Since the age of 26 all these roles have been in a leadership & management capacity.
I am a mother of one son and have a grandson, my family is very important to me. I recently got married & we have bought a renovation project in Stafford. In my spare time, I read fictional books and enjoy cross stitch. We also own a motorhome so enjoy exploring.
As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision...
As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to come and view it, where you will get an opportunity to see everything we have to offer and meet our incredible team! My role also involves making links to the local community, both professionals and groups, to ensure that Sutton Park Grange is a part of that community. The best part of my job is meeting our wonderful residents and learning more about their amazing lives.
My Experience
My career began in finance, where I progressed from Team Manager roles in large brokers and lenders to Operations Manager at GE Money. Although I’m a qualified Mortgage Advisor, I later transitioned into the care sector following the financial crash. I discovered a real passion for the care industry while supporting families in a pre-opening care home, and since then I’ve worked with several healthcare providers, guiding and supporting families during what is often an emotional and challenging journey.
About Me
Outside of work, I have a love for music, especially live events. I enjoy everything from open-air concerts to tribute nights at the local pub, with my main wish being able to get tickets for the Glastonbury Festival! I also enjoy art exhibitions, flower shows such as the Chelsea Flower Show, and simple pleasures like coffee and catch-ups with friends or quality time with family.
My role as Well-being & Lifestyle Coordinator is to organise meaningful activities for the residents, which are tailored to dementia where...
My role as Well-being & Lifestyle Coordinator is to organise meaningful activities for the residents, which are tailored to dementia where appropriate.
I used to run a surf and yoga retreat in Sri Lanka before moving back to the UK, where I worked in a nursing home as a care assistant and activities coordinator for three years before coming to join the team at Sutton Park Grange.
Out of work, I enjoy walking in Sutton Park and practicing Yoga.
I also play the Handpan and like playing this for the residents, too!
I’m responsible for cooking delicious meals for our residents, and I love welcoming their families to join us for special occasions in our...
What I DoI’m responsible for cooking delicious meals for our residents, and I love welcoming their families to join us for special occasions in our Celebration Room. I plan our menus to meet residents’ nutritional needs while reflecting their individual likes and dislikes. All ingredients are ordered daily, and my team and I freshly prepare every dish.
My ExperienceI have been working in the Care Sector for 20 years as a chef. I have entered and won many competitions over the years.
About MeI love being with my family and friends in my spare time. I live with my partner, grown-up children and my little dog Henry. I love to travel and visit different countries. My hobbies are walking my dog, going to the gym, doing yoga, and meeting friends for brunch.
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