
I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)

Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)

There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)

I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)

Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)

There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)

Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located on Birmingham Road, close to Sutton Coldfield town centre, the home offers exceptional residential, dementia and respite care in elegant surroundings.
The home features spacious en-suite bedrooms, including a dedicated community for those living with dementia. For couples or...
Care Provided by Sutton Park Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.
The price(s) shown are provided by the care home. Contact Sutton Park Grange for full pricing details and T&Cs.
Contact Sutton Park Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Su Edmonds(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (4)
Parking
- Onsite parking
Sutton Park Grange Reviews (94)
Sutton Park Grange has a Review Score of 9.9 (9.879) out of 10, based on 34 reviews in the last 2 years.
Over all time Sutton Park Grange has 94 reviews.
We viewed many homes, but from the first time of visiting we were impressed with the level of professionalism, support, understanding and services being provided.
There is a genuinely caring atmosphere, a respect for all the residents and understanding of what the whole family is going through. The facilities are well maintained and have the feel of a luxury hotel, whilst being safe, secure and fit for purpose.
To our surprise and great pleasure we have just found out our 82 year old mom has a talent for drumming something she has never done in her life!
Thank you so much for your heartfelt review. We understand how challenging it can be to make such an important decision for a loved one, and we are honoured that you chose Sutton Park Grange for your mum's care.It's wonderful to hear that you felt welcomed and supported from your very first visit...
The decor and ambience are incredible, but the staff are even better. The menu is varied and tasty, there are plenty of things to get involved in daily if you wish, but with the rooms as plush as they are, spending time catching up on your favorite TV in your room is also a good option.
Dad is very impressed with Sutton Park Grange, so we can't recommend it enough!
Thank you so much for your wonderful feedback! We are truly delighted to hear that your dad has enjoyed his respite stays at Sutton Park Grange. Creating a welcoming and comfortable environment for our residents is at the heart of what we do, and it's fantastic to know that both our team and our...
Dad was just in for a couple of weeks respite on the Ground floor. He settled in well assisted by the fact that he is already very familiar with everyone there as Mum is a permanent resident on the upper floor. The staff were all great as usual and made him feel very at home.
Thank you for choosing us for a respite stay and it was our pleasure to have Dad here with us and we will continue to look forward to seeing him on his visits here.
I have been here as a friend/companion of a resident. The attention and care I have witnessed is excellent. Being away from one's home could not be better replaced then at Sutton Park Grange. Attention to detail and quality of the surroundings is second to none. Staff at all levels are kind, approachable and willing to help whenever needed. I would have no hesitation in recommending Sutton Park Grange to potential residents.
It has been a pleasure to have you both here and thank you for such lovely feedback that I will share with the team.
Mom went into Sutton Park Grange for extended respite care after a spell in hospital. Her physical and mental health has greatly improved. She has enjoyed the variety of activities and trips out that the home offers as well as interacting with the carers and other residents. The home is exceptionally clean and offers a wide choice of meals to suit all tastes. All of the staff are very helpful, kind and supportive of mom's needs. I never worry when I leave after a visit. It is a lovely home with well-cared for residents.
Thank you for taking the time to give us such positive feedback and it is a pleasure to to know that you never worry when you leave here after a visit.
Our close friend was a resident in Sutton Park Grange Care Home from January 2024 to December 2024 and throughout his time in this home we found the facilities, service, and residential care given to our friend to be of the highest standard.
Thank you for your kind review, it was a pleasure to have had your friend as a resident here.
Friendly staff, very professional with high standards. Happy my mum is being respected, understood and is settling into her new home. Food is lovely and plentiful. Good activities and everyone encouraged to join in.
Thank you for your feedback and it is a pleasure to look after your Mum and we will ensure your kind words are passed onto the team.
When my friend first went into the home I was worried but to see her to happy and well looked after has really put my mind at rest. She is stimulated by the numerous activities, every effort is made to include all the residents where possible. Staff are friendly and inviting, always ready to help, offering advice and support where necessary. A lovely friendly environment.
Thank you for taking the time to write a review regarding your friend who embraces every day here and we will ensure that we pass your kind words onto our team who work incredibly hard to support the residents here.
My mum had respite care for 5 weeks at Sutton Park Grange. From the beginning, everything was absolutely wonderful. The home itself is 5-star looking. But what makes Sutton Park Grange spectacular is the staff. From all, nothing is too much trouble and always on hand for assistance. I would like to thank them all for taking great care of my mum. Wonderful and would highly recommend it. Thank you.
Thank you for taking the time to write a review and for recognising our staff - we will make sure we pass this on to them and it was wonderful to see your Mum recover so well and we hope she pops in to see us again soon.
The care home itself is beautifully decorated with lovely rooms. It has lovely friendly staff however the service to this service user was only adequate as carers did not listen to her requirements, i.e. did not administer medication on time, and her requests were ignored. The food was only adequate, small portions, only lukewarm and again carers did not always serve up the full menu i.e. starter, main, sweet. At times she only received one course. Carers seemed to forget about her. Also when requests were made for a hot drink they appeared to have forgotten about her. Also on one occasion she requested an early shower and was told she couldn't have one as the carer finished her shift at 8 am. This was 6:30 am. This is an expensive care home and in my opinion should provide a much better attitude towards their residents.
We are very sorry to hear that this was your friends' experience here, and if we had been aware of these issues and they were within our gift to control, we would have dealt promptly with them as we take all feedback very seriously, and actively seek it during a residents stay here. In view of the...
The welcome we received when viewing was amazing. The leadership/admission team did everything to make Mum feel like an individual and accepted. Adaptations were made to suit her needs and I could not have asked for anything more.
Thank you for your review and for noting that we treat every resident as an individual, as this is something that we take pride in and work hard at. It has been a pleasure to see Mum adapting and settling into life here at Sutton Park Grange.
I have enjoyed my stay. Would highly recommend Sutton Park Grange.
It was a pleasure to have you stay with us and we hope that we see you again in the future.
The staff were lovely and took the time out to get to know Mum, providing the care she needed but also respecting the space she sometimes required. The food was excellent with a lovely dining room. The menu was varied and definitely rebuilt Mum's appetite which was great.
Plenty of activities on offer, gentle encouragement from professional staff but no pressure to join in if she didn't want to.
From our first visit to look round we found all the staff, the admin staff, the carers, everybody very helpful and reassuring at a difficult time. They made the transition from hospital to care home to home less scary for mum and very welcoming and professional.
Would highly recommend it.
It was a delight to have Mum to stay and to see how much she improved during her stay here, thank you for choosing Sutton Park Grange.
Upon entering the main doors you're greeted with a warm welcome which makes you feel at ease. The surroundings are pleasant in the main room and also up on the dementia floor. The staff are brilliant.
Thank you so much for taking the time to write a review and I will ensure that your kind words are passed on to the care team.
Had a lovely time here on respite. Really cared for, meals were delicious. Staff work really hard. I've felt safe and comfortable. Would recommend it - happy to come back again. My friends enjoyed a treat on me in the celebration room. All was perfect - many thanks.
We are so happy to hear that you enjoyed your respite stay, it was a pleasure to have you here and we look forward to welcoming you back.
Dad has settled in well and quickly got accustomed to his new surroundings. Management and staff have been obliging and accommodating to his/our needs.
Thank you for taking the time to write a review and it is good to see Dad enjoying life here at Sutton Park Grange.
Dad came to Sutton Park Grange for respite care after being in hospital for 5 weeks. He has had nothing but great things to say about the home, from the staff to meeting and getting to know other residents. The care given was second to none and as his son, I didn't have any concerns whatsoever about the care provided and knowing not only was he safe but also enjoying his time at the home doing lots of activities, being fed delicious food and being entertained on a daily basis. I would highly recommend the home both as respite or permanent for anyone who has a loved one whose needs have now altered.
Thank you for such a positive review, it was an absolute delight to have Dad stay here and I have spoken to him since he returned home to invite him back to see us as we miss his cheery character.
The staff are friendly and supportive of the resident and the wider family. They genuinely care and remember details that matter.
For the first time in many years, I know Mum is happy and rightfully enjoying herself in a safe and loving environment. She is enjoying life again.
It is wonderful to see how Mum is enjoying the activities and fully embracing life here at Sutton Park Grange and we really appreciate hearing that from you as a family member. The whole team here do genuinely care about every resident and I will ensure they see your kind words and thank you for taking the time to write this review.
I am very grateful to the team at Sutton Park Grange for the welcome given to Dad when he moved in at the end of January and the continued standard of care since. He has been able to personalise his room and takes an active part in exercise, arts and, now the weather is warming up, the garden. He looks so much better than he did at the beginning of the year with consistent support, good food and company. The team have been able to provide practical advice to me and my siblings with the result that I find Dad's confusion much less distressing especially being confident that he is safe and looked after. Circumstances have meant some massive changes for Dad (and us) in a relatively short period. SPGs part in that has helped us all and will continue to do so. I live a couple of hours away so am a less frequent visitor than other members of the family. It was lovely to be greeted by name on my second visit!
Thank you for taking the time to write a lovely review and for choosing SPG for Dad's care, whom we love having here and it is an absolute asset to our garden!
I am delighted with SPG, the atmosphere and care is second to none. All the staff are kind, helpful and professional. I have seen such a positive change in my Father since he has been here. Dad joins in the activities, he is eating much better, he looks well, and engages with other residents well. The staff are great, I am very thankful for all they are doing to improve Dad's life.
Thank you for your review and we are pleased that there have been positive benefits for Dad during a time that has not been easy for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Park Grange.
There are no upcoming events for Sutton Park Grange.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 31 Jan 2025Recipient: Cinnamon Care Collection
- 31 Jan 2024Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Sutton Park Grange.
Meet the Team (4)

I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families & friends are key to helping us to ensure we do the best for the residents.
I am a registered nurse of 30 years in a variety of specialities such as acute & emergency medicine, quality, falls prevention, stroke both acute & rehabilitation and for the last 10 years working in a large residential, nursing & dementia specialist home (clinical lead then general manager) Since the age of 26 all these roles have been in a leadership & management capacity.
I am a mother of one son and have a grandson, my family is very important to me. I recently got married & we have bought a renovation project in Stafford. In my spare time, I read fictional books and enjoy cross stitch. We also own a motorhome so enjoy exploring.

I help families who are looking for care for their loved ones, but often, most people have no idea where to start. This can be an emotionally difficult time for the families, and I take my time to understand what their needs are, find out about their relative, the life they have lived and provide them with the relevant details on all aspects of the care we offer. I will then organise the assessment, paperwork & move in, before handing over to our amazing care team who help the residents settle into their new lives here at Sutton Park Grange.

My role as Well-being & Lifestyle Coordinator is to organise meaningful activities for the residents, which are tailored to dementia where appropriate.
I used to run a surf and yoga retreat in Sri Lanka before moving back to the UK, where I worked in a nursing home as a care assistant and activities coordinator for three years before coming to join the team at Sutton Park Grange.
Out of work, I enjoy walking in Sutton Park and practicing Yoga.
I also play the Handpan and like playing this for the residents, too!

I’m responsible for cooking delicious meals for our residents, and I love welcoming their families to join us for special occasions in our Celebration Room. I plan our menus to meet residents’ nutritional needs while reflecting their individual likes and dislikes. All ingredients are ordered daily, and my team and I freshly prepare every dish.
My ExperienceI have been working in the Care Sector for 20 years as a chef. I have entered and won many competitions over the years.
About MeI love being with my family and friends in my spare time. I live with my partner, grown-up children and my little dog Henry. I love to travel and visit different countries. My hobbies are walking my dog, going to the gym, doing yoga, and meeting friends for brunch.
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