
I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)

Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)

There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)

I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)

Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)

There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)

Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located on Birmingham Road, close to Sutton Coldfield town centre, the home offers exceptional residential, dementia and respite care in elegant surroundings.
The home features spacious en-suite bedrooms, including a dedicated community for those living with dementia. For couples or...
Care Provided by Sutton Park Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.
The price(s) shown are provided by the care home. Contact Sutton Park Grange for full pricing details and T&Cs.
Contact Sutton Park Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Su Edmonds(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (56)
- Couples/Companion Rooms with ensuite Wet Room (4)
Parking
- Onsite parking
Sutton Park Grange Reviews (94)
Sutton Park Grange has a Review Score of 9.9 (9.879) out of 10, based on 34 reviews in the last 2 years.
Over all time Sutton Park Grange has 94 reviews.
My mother has been very well looked after. It was a very difficult time for my mother losing her husband and moving out of her home of 50 years. The care is exceptional and the staff and management really care and are very approachable. There are 4 different activities every day and this has helped my mother to integrate. Mealtimes are a big social event and the quality of the food is very high. My sibling says it is like a 5-star hotel.
Thank you for your wonderful review and we are very proud that our team has been able to support your mother through this difficult time and we will continue to do so as she enjoys her life here.
Within the home, there is a really warm and caring atmosphere. All the staff are lovely and go out of their way to help and make you feel welcome. My mother is so well cared for that I can think of no better place for her to be.
Thank you for taking the time to write such a lovely review and for choosing Sutton Park Grange for Mum's care.
My father-in-law was a resident for around one year. The staff are wonderful, and so caring, and they go above and beyond. Unfortunately, my father-in-law passed away last week, but the care and support he and all of the family received were incredible. Absolutely amazing. Thank you to all of the staff for everything.
Thank you for such kind words, which I will ensure are passed on to the team. It was a pleasure to have your father-in-law as a resident, and he will be sadly missed.
I have no complaints, the activities and food very good. Staff are lovely. Everyone in charge are great. I am very happy with everything.
We are so pleased to hear that you were happy with everything, thank you for choosing Sutton Park Grange.
What a relief! When Mom had a fall the fabulous staff came to my rescue. With a beautiful room and place for Mom to be safe and well looked after. Thank you so much, I have been so happy with Mom's care. Everyone is so friendly, she is looking great and happy. Thank you so much. I wish I could move in myself!
Thank you for taking the time to write such a lovely review, it was our pleasure to look after Mum, who really engaged with all the activities. We hope she comes back to see us again soon.
I was very impressed with all the staff and décor of Sutton Park Grange. The care I received during my stay was beyond excellent.
Thank you for choosing Sutton Park Grange for a respite stay, it was a pleasure to have you here and I am glad you enjoyed it.
We are extremely thankful to the caring staff at Sutton Park Grange for the level of support and care my parents got during their four weeks there. The care home and its facilities are of the highest quality. The food was delicious, and there was enough of variety. The daily entertainment was fantastic, and the entire staff was all very friendly and helpful. Many thanks.
Thank you for choosing us and for taking the time to write a review, it was great to see your mum improve so much during their stay and they really enjoyed getting involved in everyday life here at Sutton Park Grange.
Mom has come on leaps and bounds since she has been here. We know in our hearts we made the right choice that was best for her. If she has been ill, we have always been contacted, nothing is ever too much. Mom has made lots of friends while here and she loves taking part in all activities and she loves to update us when we visit. We cannot thank the staff enough for what they do for Mom.
Thank you for such a wonderful review and it is great to see your mum not only joining in and enjoying the activities, but encouraging other residents too, really making them feel welcome.
Sutton Park Grange is a fresh, impressive-looking home that resembles a 5-star hotel. It is clean, with a very pleasant environment and it is run by attentive, caring and respectful staff. My father stayed there for respite care for a week in mid-November 2023 and he as well as the family felt that he was in good hands. When my time comes, I would certainly be looking to stay at this place too.
Thank you for choosing Sutton Park Grange for a respite stay for your father whom we loved having to stay and we hope that we see him for another stay in the future.
I needed to be looked after. I had been in hospital. As I live alone my daughter thought my stay here would be beneficial. I have enjoyed my stay and feel better for it.
Thank you for your review and we were delighted to have looked after you during your recovery and that you felt better for your stay here.
My mother moved into Sutton Park Grange this summer and was made to feel both welcomed and cared for. The staff were attentive and thoughtful and sensitively handled her transfer to the dementia floor after a few weeks. Mum has had ups and downs and is now more settled. She has participated increasingly with the activities on offer. As frequent visitors, my brother and I, as well as our families have been made welcome. We are pleased with Sutton Park Grange as a home for Mum.
Thank you for your review and it is lovely to see how Mum enjoying more activities and settling into life here at Sutton Park Grange.
As my mother's dementia has depended, there is great care and support both for her and me. Mum doesn't eat well and struggles with personal care, but the carers continue to try to encourage her.
Thank you for taking the time to write a review and for your appreciation of the care and support we provide to both residents and their families, as this is something we aim to achieve with the relationship-centred care we always strive to deliver.
Mum moved into Sutton Park Grange at the very end of July and the staff were so kind and helpful to me in assisting me to make the decision on her behalf. The admissions manager took the time to meet with me, to talk me through exactly how the moving-in day would run and what I needed to do beforehand. When we arrived, everyone came to meet Mum and to introduce themselves, her room was ready, her clothes labelled and hung in her wardrobe. Wonderful!
We understand what a huge decision making the move into care is for families and aim to make the actual move in day as seamless as possible, so thank you for your review and we are delighted that Mum has settled into life here at Sutton Park Grange.
My aunt has been at Sutton Park Grange for two weeks and has settled very well. She is gaining in confidence and enjoying all the wonderful care she is receiving. She is beginning to make new friendships with fellow residents and starting to join in with activities, especially when there are word games in the bistro. Thank you to all the staff for all you do for her.
Thank you for taking the time to write a review and I will ensure your kind words are passed onto the team. It is lovely to see how your aunt is now settling into life here and enjoying her new found friendships.
My mother has been with Sutton Park Grange for the last five days after being in hospital for five weeks. What can I say, the team have been amazing in helping my mom feel comfortable and at ease in the short time she has been there. The management team have gone above and beyond to help Mom settle and the whole team have been amazing, incredibly caring and supportive to Mom's needs. We can not thank you enough and we have seen a massive improvement in Mom's mood and comfort in the short time she has been in the care of Sutton Park Grange. Mom hasn't yet taken part in any activities as she is still building up her strength and confidence to participate. Thank you so much for all you have done so far for my mother. Five stars from me.
Thank you so much for your kind words which we will pass on to the team.
Sutton Park Grange is a well appointed care home with a touch of luxury. Whenever I've been in to visit my mother it's always looked and smelled clean. The garden is well maintained and it's nice that the residents are encouraged to take part in the planting. Staff are always very pleasant and helpful, though they seem to have been a bit short-staffed over the last few weeks. It's comforting to know that carer/resident bonding is nurtured, as this will help my mother feel as safe and valued as possible.
Thank you for your review. It is lovely to hear you are happy that we are looking after your mother well and you feel she is safe and valued. We review our staffing levels on a daily basis and do our utmost to maintain the staffing numbers throughout the twenty-four hour period. We have been...
My sister has been made very welcome at the home, and she is happy there. The accommodation is first class, and my sister particularly appreciates the activities.
Thank you for your comments. It is lovely to hear that your sister is happy living here at Sutton Park Grange.
The resident is very happy at Sutton Park Grange. She has a very comfortable room, which is ensuite and wonderful attentive care from the staff, and the food is excellent.
Thank you for your comments; we are glad that you are happy with the service provided.
Good food.
It was a pleasure to have both you and your husband stay with us after your operation, and we hope you will consider us again in the future.
Mum has dementia - thankfully not too far advanced, but a series of accidents at home and the realisation on our part that she needs greater care than could be managed at home prompted us to look at Sutton Park Grange, which had been recommended by a friend. The pre-admission process was well handled - as was the assessment of Mum's condition and needs. She took up residence in Jan '23 and was made to feel very welcome. She had a serious health issue a few days later, and the speedy intervention of the care team identified the issue and got her to the hospital - had she been at home, it might not have been a positive outcome. Since then, she has been well cared for; she is safe, the staff are friendly; the food is good; there are things to do and people to talk to. We can go and see her, and she can come out with us whenever we want. Our day-to-day concerns for her welfare are all under control.
Thank you for your positive review and recognition of the care team intervention for Mum. We are delighted that she made a speedy recovery and has settled into life here at Sutton Park Grange.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sutton Park Grange.
There are no upcoming events for Sutton Park Grange.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 31 Jan 2025Recipient: Cinnamon Care Collection
- 31 Jan 2024Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Sutton Park Grange.
Meet the Team (4)

I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families & friends are key to helping us to ensure we do the best for the residents.
I am a registered nurse of 30 years in a variety of specialities such as acute & emergency medicine, quality, falls prevention, stroke both acute & rehabilitation and for the last 10 years working in a large residential, nursing & dementia specialist home (clinical lead then general manager) Since the age of 26 all these roles have been in a leadership & management capacity.
I am a mother of one son and have a grandson, my family is very important to me. I recently got married & we have bought a renovation project in Stafford. In my spare time, I read fictional books and enjoy cross stitch. We also own a motorhome so enjoy exploring.

I help families who are looking for care for their loved ones, but often, most people have no idea where to start. This can be an emotionally difficult time for the families, and I take my time to understand what their needs are, find out about their relative, the life they have lived and provide them with the relevant details on all aspects of the care we offer. I will then organise the assessment, paperwork & move in, before handing over to our amazing care team who help the residents settle into their new lives here at Sutton Park Grange.

My role as Well-being & Lifestyle Coordinator is to organise meaningful activities for the residents, which are tailored to dementia where appropriate.
I used to run a surf and yoga retreat in Sri Lanka before moving back to the UK, where I worked in a nursing home as a care assistant and activities coordinator for three years before coming to join the team at Sutton Park Grange.
Out of work, I enjoy walking in Sutton Park and practicing Yoga.
I also play the Handpan and like playing this for the residents, too!

I’m responsible for cooking delicious meals for our residents, and I love welcoming their families to join us for special occasions in our Celebration Room. I plan our menus to meet residents’ nutritional needs while reflecting their individual likes and dislikes. All ingredients are ordered daily, and my team and I freshly prepare every dish.
My ExperienceI have been working in the Care Sector for 20 years as a chef. I have entered and won many competitions over the years.
About MeI love being with my family and friends in my spare time. I live with my partner, grown-up children and my little dog Henry. I love to travel and visit different countries. My hobbies are walking my dog, going to the gym, doing yoga, and meeting friends for brunch.
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