Sutton Park Grange

For the first time in many years, I know Mum is happy and rightfully enjoying herself in a safe and loving environment. She is enjoying life again.

I am very grateful to the team at Sutton Park Grange for the welcome given to Dad when he moved in at the end of January and the continued standard of care since. He has been able to personalise his room and takes an active part in exercise, arts and, now the weather is warming up, the garden. He looks so much better than he did at the beginning of the year with consistent support, good food and company. The team have been able to provide practical advice to me and my siblings with the result that I find Dad's confusion much less distressing especially being confident that he is safe and looked after. Circumstances have meant some massive changes for Dad (and us) in a relatively short period. SPGs part in that has helped us all and will continue to do so. I live a couple of hours away so am a less frequent visitor than other members of the family. It was lovely to be greeted by name on my second visit!

I am delighted with SPG, the atmosphere and care is second to none. All the staff are kind, helpful and professional. I have seen such a positive change in my Father since he has been here. Dad joins in the activities, he is eating much better, he looks well, and engages with other residents well. The staff are great, I am very thankful for all they are doing to improve Dad's life.

My mother has been very well looked after. It was a very difficult time for my mother losing her husband and moving out of her home of 50 years. The care is exceptional and the staff and management really care and are very approachable. There are 4 different activities every day and this has helped my mother to integrate. Mealtimes are a big social event and the quality of the food is very high. My sibling says it is like a 5-star hotel.

Within the home, there is a really warm and caring atmosphere. All the staff are lovely and go out of their way to help and make you feel welcome. My mother is so well cared for that I can think of no better place for her to be.

My father-in-law was a resident for around one year. The staff are wonderful, and so caring, and they go above and beyond. Unfortunately, my father-in-law passed away last week, but the care and support he and all of the family received were incredible. Absolutely amazing. Thank you to all of the staff for everything.

I have no complaints, the activities and food very good. Staff are lovely. Everyone in charge are great. I am very happy with everything.

What a relief! When Mom had a fall the fabulous staff came to my rescue. With a beautiful room and place for Mom to be safe and well looked after. Thank you so much, I have been so happy with Mom's care. Everyone is so friendly, she is looking great and happy. Thank you so much. I wish I could move in myself!

I was very impressed with all the staff and décor of Sutton Park Grange. The care I received during my stay was beyond excellent.

We are extremely thankful to the caring staff at Sutton Park Grange for the level of support and care my parents got during their four weeks there. The care home and its facilities are of the highest quality. The food was delicious, and there was enough of variety. The daily entertainment was fantastic, and the entire staff was all very friendly and helpful. Many thanks.

Mom has come on leaps and bounds since she has been here. We know in our hearts we made the right choice that was best for her. If she has been ill, we have always been contacted, nothing is ever too much. Mom has made lots of friends while here and she loves taking part in all activities and she loves to update us when we visit. We cannot thank the staff enough for what they do for Mom.

Sutton Park Grange is a fresh, impressive-looking home that resembles a 5-star hotel. It is clean, with a very pleasant environment and it is run by attentive, caring and respectful staff. My father stayed there for respite care for a week in mid-November 2023 and he as well as the family felt that he was in good hands. When my time comes, I would certainly be looking to stay at this place too.

I needed to be looked after. I had been in hospital. As I live alone my daughter thought my stay here would be beneficial. I have enjoyed my stay and feel better for it.

My mother moved into Sutton Park Grange this summer and was made to feel both welcomed and cared for. The staff were attentive and thoughtful and sensitively handled her transfer to the dementia floor after a few weeks. Mum has had ups and downs and is now more settled. She has participated increasingly with the activities on offer. As frequent visitors, my brother and I, as well as our families have been made welcome. We are pleased with Sutton Park Grange as a home for Mum.

As my mother's dementia has depended, there is great care and support both for her and me. Mum doesn't eat well and struggles with personal care, but the carers continue to try to encourage her.

Mum moved into Sutton Park Grange at the very end of July and the staff were so kind and helpful to me in assisting me to make the decision on her behalf. The admissions manager took the time to meet with me, to talk me through exactly how the moving-in day would run and what I needed to do beforehand. When we arrived, everyone came to meet Mum and to introduce themselves, her room was ready, her clothes labelled and hung in her wardrobe. Wonderful!

My aunt has been at Sutton Park Grange for two weeks and has settled very well. She is gaining in confidence and enjoying all the wonderful care she is receiving. She is beginning to make new friendships with fellow residents and starting to join in with activities, especially when there are word games in the bistro. Thank you to all the staff for all you do for her.

My mother has been with Sutton Park Grange for the last five days after being in hospital for five weeks. What can I say, the team have been amazing in helping my mom feel comfortable and at ease in the short time she has been there. The management team have gone above and beyond to help Mom settle and the whole team have been amazing, incredibly caring and supportive to Mom's needs. We can not thank you enough and we have seen a massive improvement in Mom's mood and comfort in the short time she has been in the care of Sutton Park Grange. Mom hasn't yet taken part in any activities as she is still building up her strength and confidence to participate. Thank you so much for all you have done so far for my mother. Five stars from me.

Sutton Park Grange is a well appointed care home with a touch of luxury. Whenever I've been in to visit my mother it's always looked and smelled clean. The garden is well maintained and it's nice that the residents are encouraged to take part in the planting. Staff are always very pleasant and helpful, though they seem to have been a bit short-staffed over the last few weeks. It's comforting to know that carer/resident bonding is nurtured, as this will help my mother feel as safe and valued as possible.

My sister has been made very welcome at the home, and she is happy there. The accommodation is first class, and my sister particularly appreciates the activities.