I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)
Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)
There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)
I can honestly say that she hasn’t been happier for years!Emma D(Daughter of Resident/Service User)
Every attention to detail has been achieved in this wonderful care facility, the food is amazingSusan W(Friend of Resident/Service User)
There is a genuinely caring atmosphere, a respect for all the residentsDawn M(Daughter of Resident/Service User)
Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located on Birmingham Road, close to Sutton Coldfield town centre, the home offers exceptional residential, dementia and respite care in elegant surroundings.
The home features spacious en-suite bedrooms, including a dedicated community for those living with dementia. For couples or...
Sutton Park Grange is a luxury care home from Cinnamon Care Collection, an award-winning provider recognised by carehome.co.uk as a Top 20 Most Recommended Large Care Home Group since 2018. Ideally located on Birmingham Road, close to Sutton Coldfield town centre, the home offers exceptional residential, dementia and respite care in elegant surroundings.
The home features spacious en-suite bedrooms, including a dedicated community for those living with dementia. For couples or individuals seeking additional space, there are four beautifully designed one-bedroom care suites, each comprising an en-suite bedroom, lounge and kitchenette. All ground floor rooms and suites enjoy direct access to private patio areas and landscaped gardens, while the upper floors offer generous balconies adjoining the communal spaces. The home is thoughtfully arranged into smaller communities, each with its own lounge and dining room, creating a warm and homely atmosphere.
Residents enjoy a vibrant lifestyle with a varied activities programme, alongside superb facilities including a cinema, café-bar, hair and beauty salon and private dining room. Talented chefs prepare freshly cooked, delicious meals daily, making dining a highlight of life at Sutton Park Grange.
An experienced management team, supported by Cinnamon’s central training and quality teams, ensures the highest standards of care.
Cinnamon Care Collection invests in innovative technology to enhance resident safety and well-being. This includes introducing Sensio RoomMate to help reduce falls, and PainChek, an intelligent digital pain assessment tool, across all homes. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.
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Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.
The price(s) shown are provided by the care home. Contact Sutton Park Grange for full pricing details and T&Cs.
Sutton Park Grange has a Review Score of 9.9 (9.922) out of 10, based on 31 reviews in the last 2 years.
Over all time Sutton Park Grange has 97 reviews.
The resident is very happy at Sutton Park Grange. She has a very comfortable room, which is ensuite and wonderful attentive care from the staff, and the food is excellent.
The resident is very happy at Sutton Park Grange. She has a very comfortable room, which is ensuite and wonderful attentive care from the staff, and the food is excellent.
Thank you for your comments; we are glad that you are happy with the service provided.
Good food.
Good food.
It was a pleasure to have both you and your husband stay with us after your operation, and we hope you will consider us again in the future.
Mum has dementia - thankfully not too far advanced, but a series of accidents at home and the realisation on our part that she needs greater care than could be managed at home prompted us to look at Sutton Park Grange, which had been recommended by a friend. The pre-admission process was well...
Mum has dementia - thankfully not too far advanced, but a series of accidents at home and the realisation on our part that she needs greater care than could be managed at home prompted us to look at Sutton Park Grange, which had been recommended by a friend. The pre-admission process was well handled - as was the assessment of Mum's condition and needs. She took up residence in Jan '23 and was made to feel very welcome. She had a serious health issue a few days later, and the speedy intervention of the care team identified the issue and got her to the hospital - had she been at home, it might not have been a positive outcome. Since then, she has been well cared for; she is safe, the staff are friendly; the food is good; there are things to do and people to talk to. We can go and see her, and she can come out with us whenever we want. Our day-to-day concerns for her welfare are all under control.
Thank you for your positive review and recognition of the care team intervention for Mum. We are delighted that she made a speedy recovery and has settled into life here at Sutton Park Grange.
Dad and I have been treated with nothing but kindness since he moved into Sutton Park Grange in April following a spell in hospital. The whole team are welcoming, supportive and easy to communicate with - as well as being across every detail of Dad's needs and being very helpful during the...
Dad and I have been treated with nothing but kindness since he moved into Sutton Park Grange in April following a spell in hospital. The whole team are welcoming, supportive and easy to communicate with - as well as being across every detail of Dad's needs and being very helpful during the moving-in process. I have been endlessly impressed at the range of activities on offer and the quality of accommodation and food. Despite taking some time to settle in due to his condition, he seems happy, is eating well and is starting to enjoy his new surroundings.
Thank you for such a positive review, and it is lovely to see how well Dad is settling into life here at Sutton Park Grange and enjoying life here to the full.
My mother moved into Sutton Park Grange following the death of my father. She was very depressed and didn't want to eat or speak to anybody. I cannot believe the change in her! With the help of the wonderful staff and amazing chefs, she is now eating and socialising with other residents and carers....
My mother moved into Sutton Park Grange following the death of my father. She was very depressed and didn't want to eat or speak to anybody. I cannot believe the change in her! With the help of the wonderful staff and amazing chefs, she is now eating and socialising with other residents and carers. She hasn't taken part in any activities yet. There is a good range of activities, and I'm sure with the help of the wonderful staff, she'll soon be joining in.
It is lovely to see your Mum settling in here at Sutton Park Grange, chatting to other residents in the Bistro, and gradually making new friends, and she enjoyed the Coronation celebrations we had.
Going into Sutton Park Grange for two weeks was my 94-year-old mother's first experience of respite, and she was very apprehensive beforehand. However, when we arrived, the staff were very welcoming to both Mom and ourselves. Mom's first impressions were very positive. While we were settling Mom...
We were really pleased with all aspects of care given to Mom, and Mom said she would be very happy to go back again in the future. We could not have asked for a better outcome.
It was a pleasure to have your Mum to stay with us, and we look forward to welcoming her back again in a couple of months.
Overall, good experience. Stay was for six weeks of respite care, then Dad returned home. The staff were attentive and caring, Dad was reasonably happy but became somewhat bored. This is mainly associated with his person, but more relevant activities would have been a benefit. The exception is Dad...
Overall, good experience. Stay was for six weeks of respite care, then Dad returned home. The staff were attentive and caring, Dad was reasonably happy but became somewhat bored. This is mainly associated with his person, but more relevant activities would have been a benefit. The exception is Dad will return again on a respite basis.
We look forward to welcoming him back for a further respite stay soon, especially as we now we have more gents living here and will aim to provide more relevant activities.
I have very much enjoyed my stay here. Everyone is so helpful and kind. I would not hesitate to come again for respite care.
I have very much enjoyed my stay here. Everyone is so helpful and kind. I would not hesitate to come again for respite care.
It was an absolute delight to have you stay with us, and we hope to welcome you back for another stay in the near future.
I am extremely happy with the care and attention that my friend and ex-neighbour has received whilst spending a week here at Sutton Park Grange. Every attention to detail has been achieved in this wonderful care facility, the food is amazing, and all the staff are pleasant and very professional....
I am extremely happy with the care and attention that my friend and ex-neighbour has received whilst spending a week here at Sutton Park Grange. Every attention to detail has been achieved in this wonderful care facility, the food is amazing, and all the staff are pleasant and very professional. Thanks to all for making my friends stay so pleasurable.
Thank you for such a kind review, and it was lovely to see your friend enjoy catching up with everyone again during her stay here and a delight to have her stay with us.
Mum found moving into a care home challenging, but from the start, staff have done their best to make the transition as easy as possible. She tells me the staff are all very kind and the food is good with wine with her meals if she wants it. I have observed both to be true. Mum has been at Sutton...
Mum found moving into a care home challenging, but from the start, staff have done their best to make the transition as easy as possible. She tells me the staff are all very kind and the food is good with wine with her meals if she wants it. I have observed both to be true. Mum has been at Sutton Park since it opened. Although Mum would prefer her laundry to be done by me, I have always found it is done much more quickly than I would have done it and is beautifully ironed. The environment is clean and pleasant. A very wide range of activities are provided all day every day, and I can see from the Facebook photos Mum participates and enjoys them. As family members, we are always made to feel welcome, as is our dog, who Mum loves to see. Of special note is the intergenerational activity with preschool children, which I attend with my granddaughter. She loves the songs and games, and my mum enjoys proudly pointing out her daughter and great-granddaughter to other residents.
Thank you so much for your lovely review, in particular, about the laundry, which the housekeepers work hard to achieve, and we agree that the music classes are a weekly highlight for both the residents and children alike.
I enjoyed my stay very much at Sutton Park Grange. The food was excellent, and the staff were very friendly and kind. My bedroom was very comfortable and overlooked the garden. I loved the visit from the ponies, which came into my bedroom and the fact that my little dog could come and visit me...
I enjoyed my stay very much at Sutton Park Grange. The food was excellent, and the staff were very friendly and kind. My bedroom was very comfortable and overlooked the garden. I loved the visit from the ponies, which came into my bedroom and the fact that my little dog could come and visit me while I was there. Only one criticism, my leg covering, which needs to be changed weekly, was overlooked (even though there were several reminders).
Thank you for choosing Sutton Park Grange again for another stay; it was a delight to have your little dog visit you, as we love to have our four-legged friends visit their loved ones too.
The...
The other issue is the TV.
Thank you for your review, and our aim is to offer relationship-centred care to all our residents, and we would be very happy to meet you at a convenient time to ensure we can meet these requests so please do give us a call at the home so we can arrange a care review.
My mum stayed at Sutton Park Grange for two weeks; we needed to go away and looked at homes around the Sutton area. Sutton Park Grange was way out ahead in terms of comfort, care and facilities. Karen Handley came to our house to see and assess my mum, taking time to discuss what my mum's likes and...
My mum stayed at Sutton Park Grange for two weeks; we needed to go away and looked at homes around the Sutton area. Sutton Park Grange was way out ahead in terms of comfort, care and facilities. Karen Handley came to our house to see and assess my mum, taking time to discuss what my mum's likes and dislikes were and to get a feeling of how my mum lived. Unfortunately, she has advanced dementia so is unable to speak herself. I thought it was great how much time was taken to see my mum at home. We also went to the home, and I was very impressed with the tour around the home. The room my mum was in was fantastic! It was more like a five-star hotel room than a care home. The food is lovely, different menus daily, coffee and cake bar to boot! The home has a cinema room, gardens to relax in, daily activities etc. The staff are all fantastic; they do a brilliant job. Thank you for taking the time to look after my mum - she came home in better shape than when she went in!
Thank you so much for such a wonderful review - it was lovely to look after your Mum so you could take Dad on holiday, and we appreciate your kind words.
The reason for my visits was for post-operative care before returning home alone. There was everything I could have wished for. Luxury facilities and service with compassionate care from the staff, who gave me the confidence to continue my recovery.
The reason for my visits was for post-operative care before returning home alone. There was everything I could have wished for. Luxury facilities and service with compassionate care from the staff, who gave me the confidence to continue my recovery.
Thank you for your reply, and we are pleased that your stay here gave you the confidence to continue your recovery at home.
My mum moved into Sutton Park Grange at the beginning of October. She has been welcomed by everyone and has settled very well. The team are amazing and caring, and the food is lovely. Her mobility has improved with extra walking and activities.
My mum moved into Sutton Park Grange at the beginning of October. She has been welcomed by everyone and has settled very well. The team are amazing and caring, and the food is lovely. Her mobility has improved with extra walking and activities.
Thank you for taking the time to write such a nice review, and it has been a pleasure to see how quickly Mum has settled here at Sutton Park Grange and formed some lovely new friendships.
My stay at Sutton Park Grange was superb. The details taken in my care were first-class in every way. Whether it is respite care or a resident, nothing is too much. Cannot recommend this home enough.
My stay at Sutton Park Grange was superb. The details taken in my care were first-class in every way. Whether it is respite care or a resident, nothing is too much. Cannot recommend this home enough.
Thank you for such a lovely review, and it was a pleasure to support you in your recovery.
All the staff very kind and helpful.
All the staff very kind and helpful.
Thank you for your review and kind words, and we are so pleased that you have made a full recovery.
Sutton Park Grange is a lovely care home. My partner was very happy there. He loved the food, and the ambience and thought the staff were extremely kind and caring. His bedroom was relaxing and clean. He would be happy to stay at the residential home again, and we are hoping he will be able to...
Only one disappointment, he fell the day before he was due to leave the home and hurt his head. I was unable to drive, after an operation, so couldn’t take him to the hospital. Apparently, there was no one available at the home to take him, so a friend of ours drove him there and stayed with him until he was discharged. Otherwise, care and support would have been rated excellent.
With regards to his fall, we were advised by the ambulance service that due to the long delay at A&E on that day, he would more likely be seen sooner if a family member took...
It was a pleasure to have your partner stay here for a respite stay, and thank you for taking the time to write a review.We look forward to welcoming him back to Sutton Park Grange again early next year.
My mum needed respite care following a hospital stay. The staff at Sutton Park Grange were wonderful - the care provided exceeded our expectations. The home is a happy and friendly environment. Thank you for your kindness.
My mum needed respite care following a hospital stay. The staff at Sutton Park Grange were wonderful - the care provided exceeded our expectations. The home is a happy and friendly environment. Thank you for your kindness.
It was a pleasure to have your Mum here, and thank you for your kind words.
They...
Fresh smell, tidy and kept to very high standards; it's like a luxury holiday retreat, somewhere I would highly recommend for anyone to either work there or be a resident, it is a safe place and professional, it's outstanding, 10-stars or more if I had the option, my other visits were just as good - top rating.
Thank you for such a wonderful review, which is especially appreciated coming from a fellow professional carer, and if you do ever want to change jobs, please do give us a call.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment...
I am passionate about leading the team to deliver high-quality care, ensuring that residents can live well in a safe, kind and respectful environment that will enable independence and enhance the enjoyment of all we have to offer. I believe that families & friends are key to helping us to ensure we do the best for the residents.
I am a registered nurse of 30 years in a variety of specialities such as acute & emergency medicine, quality, falls prevention, stroke both acute & rehabilitation and for the last 10 years working in a large residential, nursing & dementia specialist home (clinical lead then general manager) Since the age of 26 all these roles have been in a leadership & management capacity.
I am a mother of one son and have a grandson, my family is very important to me. I recently got married & we have bought a renovation project in Stafford. In my spare time, I read fictional books and enjoy cross stitch. We also own a motorhome so enjoy exploring.
As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision...
As the Home Admission Advisor, I am the main point of contact for new residents and their families. I guide and support them through the decision process of choosing a care home by providing them with information on the choice of our care options, facilities and the expertise of our team. The best way for residents and families to ‘feel’ our beautiful home is to come and view it, where you will get an opportunity to see everything we have to offer and meet our incredible team! My role also involves making links to the local community, both professionals and groups, to ensure that Sutton Park Grange is a part of that community. The best part of my job is meeting our wonderful residents and learning more about their amazing lives.
My Experience
My career began in finance, where I progressed from Team Manager roles in large brokers and lenders to Operations Manager at GE Money. Although I’m a qualified Mortgage Advisor, I later transitioned into the care sector following the financial crash. I discovered a real passion for the care industry while supporting families in a pre-opening care home, and since then I’ve worked with several healthcare providers, guiding and supporting families during what is often an emotional and challenging journey.
About Me
Outside of work, I have a love for music, especially live events. I enjoy everything from open-air concerts to tribute nights at the local pub, with my main wish being able to get tickets for the Glastonbury Festival! I also enjoy art exhibitions, flower shows such as the Chelsea Flower Show, and simple pleasures like coffee and catch-ups with friends or quality time with family.
My role as Well-being & Lifestyle Coordinator is to organise meaningful activities for the residents, which are tailored to dementia where...
My role as Well-being & Lifestyle Coordinator is to organise meaningful activities for the residents, which are tailored to dementia where appropriate.
I used to run a surf and yoga retreat in Sri Lanka before moving back to the UK, where I worked in a nursing home as a care assistant and activities coordinator for three years before coming to join the team at Sutton Park Grange.
Out of work, I enjoy walking in Sutton Park and practicing Yoga.
I also play the Handpan and like playing this for the residents, too!
I’m responsible for cooking delicious meals for our residents, and I love welcoming their families to join us for special occasions in our...
What I DoI’m responsible for cooking delicious meals for our residents, and I love welcoming their families to join us for special occasions in our Celebration Room. I plan our menus to meet residents’ nutritional needs while reflecting their individual likes and dislikes. All ingredients are ordered daily, and my team and I freshly prepare every dish.
My ExperienceI have been working in the Care Sector for 20 years as a chef. I have entered and won many competitions over the years.
About MeI love being with my family and friends in my spare time. I live with my partner, grown-up children and my little dog Henry. I love to travel and visit different countries. My hobbies are walking my dog, going to the gym, doing yoga, and meeting friends for brunch.
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