Abbotswood Court Care Home

Minchin Road, Romsey SO51 0BL
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10 116 Reviews
  • Abbotswood Court Care Home, Romsey
Residents love it at Abbotswood Court on the outskirts of Romsey.

There is something special in the warm, supportive community who live well and enjoy luxury facilities, large landscaped gardens and superb home-cooked cuisine.

Every bedroom is spacious, bright and airy with en-suite facilities. The dedicated activities team ensure daily activities are carefully tailored to suit the varied needs of residents and range from boat trips, picnics in the new forest and local afternoon teas to all-important one-to-one time and small social group bonding such as the sunshine ladies club and gents club.

It’s a lovely place for families to visit and enjoy regular events and quality time knowing their loved one will receive excellent standards of care, 24 hours a day.

Set in stunning landscaped gardens, Abbotswood Court is a new, modern care home with meticulous attention to detail caring people who always put residents’ needs first to make every day happy, comfortable and fulfilled. They encourage everyone to openly review them so do read their reviews and you can also visit their Facebook page for an insight into daily life.

Long-term care and respite stay available. CQC rated 'good' in October 2017.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1800
  • Self-Funded Residential Dementia Care: £1700 – £1800
  • RESPITE Self-Funded Residential Care: £1800 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1850

Our reputation in and around Romsey speaks volumes. At Abbotswood Court, you can relax in knowing all your needs will be catered for.
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.

These prices are only a guideline, please contact Abbotswood Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lea Wintle (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Open house visiting, meal times 12.30pm & 5pm.

Parking

  • Large car park with extra street parking

Abbotswood Court Care Home Reviews (116)

Total of 116, showing 1-20
10

Abbotswood Court Care Home has a Review Score of 10 (9.953) out of 10, based on 43 reviews in the last 2 years. Over all time Abbotswood Court Care Home has 116 reviews.

Overall Experience

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Date Published

116
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Review from L C (Friend of Resident) published on 15 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a neighbour and close Friend of a client who needed some respite due to her home needing a renovation.
Abbotswood Staff were excellent kind caring professional in every way possible. Nothing was too much trouble and the friendly atmosphere makes everyone feel relaxed.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind review. We were pleased your friend had a nice stay with us.

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Review from Fiona C (Daughter of Resident) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbotswood Court gave mum such excellent loving care. Everybody smiles - is kind & caring and make the atmosphere so relaxed and friendly & just like a real home. From the cleaners to the maintenance man, laundry, kitchen, carers, managers etc. All greeted her by name & stopped for a chat & made her
feel so happy. Exemplary and I am an Adva Practioner in the NHS - so I can speak from experience

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Fiona your words really do reflect everything we strive to do here as a team to give the very best care you residents and families. Your comments will be shared with the whole team and we thank you so much for taking the time to send us your feedback, Warmest wishes xx

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Review from Kate S (Daughter of Resident) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A loving caring home - staff are amazing, kind & caring to all the residents. Our mum was reluctant to go into a home but very quickly settled & was so happy there. She made friends & joined in the many activities. Thank you for taking such great care of her.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to write such a lovely review. We value all feedback and we will share with the team. Sending best wishes xx

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Review from Moira W (Daughter of Resident) published on 4 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff. Mum was so well looked after & we never worried about her for a moment.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind words which we will share with the team who all send their love x

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Review from Ian T (Son of Resident) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you Abbotswood for taking care of my Mum for the past eight years. Your care and diligence in applying your services have been exceptional throughout. As indeed your sympathy and thoughtfulness were much appreciated when informing me of my Mother's passing. Thank you again!

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to write such a lovely review. This will be shared with the team and we all send our love x

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Review from M S (Resident) published on 1 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whole experience was great.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We are pleased you enjoyed your respite stay and that you have now come back and joined us permanently.

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Review from A T (Daughter-in-law of Resident) published on 23 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

7 years of outstanding care from the team at Abbotswood. Mum was always happy & settled. In the last 2 weeks she had amazing end of life care & the communication with the family was brilliant. I would highly recommend the care home to anyone.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you what lovely words, which will mean so much to the team.

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Review from G L (Daughter of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 2.5 years, during which time she received excellent care. The whole team are professional, caring, empathetic & showed Mum great kindness. Mum could be challenging on occasions but time after time, staff went the extra mile & more to meet her needs, always with tremendous interpersonal
skills & good humour. There were several occasions when she was ill & had hospital stays but she was always very pleased to return to Abbotswood, where her care from the team was outstandingly good. Mum was always commenting on how kind the staff were. From my prospective, Abbotswood took a great weight off my shoulders. I know she was extremely well looked after. I was always kept fully updated on Mum's health & care needs & on one occasion the quick thinking & professionalism of the staff probably saved her life. Abbotswood Court is an excellent care home, which I would thoroughly recommend & is why a second member of my family has recently become a resident.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your lovely review which we will share with the team. It sums up everything we ultimately try to achieve as a team for our lovely residents. xx

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Review from P L (Brother of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is safe, well looked after and fed as well as she would provide at home. She recognises that she is in the best place and appreciates the care and attention she receives.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

thank you for your review, we are pleased you are confident she is safe and well cared for.

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Review from Clare F (Granddaughter of Resident) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has lived at Abbotswood for 2.5 years and him that time I've seen her receive excellent care from dedicated staff who really get to know the residents and take time and care to best meet their needs. Repeatedly staff and the manager have gone above and beyond what I could have expected,
to meet my grandmother's needs, respond to her requests and make Abbotswood Court truly feel like home. I highly recommend them to anyone considering moving here, or supporting a relative considering moving here.
Her room is lovely, menu and food choices are very tasty, and there is a wealth of activities that can be enjoyed as well as sitting in the lovely gardens or accessing the local community. But it's the way the staff make you feel that really counts, always warm and welcoming, clearly capable, competent and well trained, and always taking the time to truly care for residents in the very broadest sense of the word. The manager provides great hands on leadership to a brilliant team.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We thank you for such a lovely review which we will share with the whole team. Its very rewarding to read such lovely feedback xx

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Review from S H (Daughter of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my father and our family was outstanding. He was only in the home for 15 days before he died but he was treated as a person the whole time. He was shown respect, compassion and great care. I cannot thank the staff enough for the consideration shown to all of us during the time of
his stay and ultimate death. The care the staff gave was first-rate from beginning to end. Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We really appreciate your kind words at this sad time for your family and we all send our love.

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Review from J S (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff cared for my mum extremely well. They made great efforts to understand her fully and tailor their treatment of her to her needs. The end-of-life care was second to none. They were highly supportive of us as a family.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time, (especially at this difficult time ) to write this feedback. We will pass your comments on to the team and we send you all our very best wishes xx

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Review from Stephen A (Brother-in-law of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We did consider other homes but chose Abbotswood Court Care Home due to the facilities. My mother-in-law was here for two years and we have been very impressed by the care, the facilities but most of all the staff and their caring, professional attitude. I would not hesitate to recommend Abbotswood
Court to anyone considering a care home.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to submit a review. We are so humbled when we get feedback like this. We will of course pass your kind comments onto the whole team.

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Review from Helen A (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Abbotswood Court Care Home for two years. The care and support she received from the staff was outstanding. All members of the team are professional, caring and compassionate. The environment at Abbotswood felt like one big happy family. The end-of-life care that my mum received from
all the staff was amazing and I will be forever grateful to them.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We really appreciate you taking the time to give this feedback at this difficult time. Your words sum up what's important to us as a home; to give families the comfort of knowing their loved ones are receiving the best care. We will pass your kind words to the whole team and send you our love and best wishes.

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Review from L F (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed in Abbotswood Court Care Home for the last 18 months of his life and I cannot thank them enough. Their care, compassion and professionalism have been outstanding. At every turn, we have been met with a smile and with kindness and understanding. They do so much to enable our relatives
to live well despite their limitations. I am so thankful I found them.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for such lovely words. This will mean so much to our team as this is what we strive to achieve. For family members as well as our dear residents.

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Review from Jany S (Daughter of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day Dad entered Abbotswood Court Care Home I felt he was in good hands. I cannot thank every member of staff enough for their endless patience and kindness in looking after Dad in the following months. It was also a huge relief for me to be able to phone anytime to check how Dad was.
Thank you Abbotswood for everything.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

It was a pleasure and we all send our love. Thank you for this review.

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Review from Janet H (Wife of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing but good things to say about Abbotswood Court Care Home. Lovely staff, giving excellent care. Many activities for the residents. Relatives and friends always made welcome.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for the review. We are very pleased you are happy with the care we give and yes we love welcoming friends and families.

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Review from C P (Daughter of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbotswood was our first port of call when seeking short-term care for my mother. From the outset, the staff were very friendly and accommodating and communications were excellent. The home itself is exceptionally well presented with wonderful facilities. Thank you for providing us with such great respite
care.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your lovely comments we are so pleased you are happy with the respite care and it's a pleasure.

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Review from E B (Daughter of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbotswood Court has been a wonderful place for my father for the last three years. They have certainly looked after him well, and treated him with the dignity he deserved. Management continually updating his needs as his dementia got worse. In his last few days the staff were incredibly caring and
thoughtful to his and our needs. Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking time to share your feedback. We really value your kind words. Love from the whole team.

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Review from R G (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had suffered with Alzheimer's for some years and was a resident at Abbotswood Care Home for the last 2 1/2 years of his life. He was always treated with respect, was safe and comfortable in the friendly environment. The staff went out of their way to look after him in his failing physical
health and worked extra hard when medical help was not always forthcoming from the local GP practice. When he passed away I would say everyone around him could not have been kinder.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for such nice feedback on dear Dad's care. It was an absolute pleasure looking after him and we will all miss him.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Abbotswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Abbotswood Court Care Home is calculated as follows: ( (488 Excellents x 5) + (24 Goods x 4) ) ÷ 512 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotswood Court Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

Meet the Team (4)

Lea

Lea Wintle

Job Title: General Manager

Joined: 2017

I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.


Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.

Sarah

Sarah Delves

Job Title: Dementia Care Manager

Joined: 2017

What I do


As Deputy Manager I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and with Lea ensure families are as much a part of Abbotswood Court as the residents themselves.


My experience


Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.


About me


I joined Abbotswood Court in 2016 and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.

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Jenelyn Regolto

Job Title: Deputy Manager

Joined: 2018

I’m a Registered Nurse in the Philippines and worked for 5 years in a Hospital before I moved to the UK and worked in a Nursing Home for 10yrs as a Shadow Nurse before I joined Abbotswood Court in October 2015. I have achieved different qualifications in Care for the past 16 yrs.


Being part of the Abbotswood Team has helped me grow and becoming Deputy Manager has made me feel so proud and is a dream come true!


My journey at Abbotswood started as a Senior Carer with a promotion to Team Leader and now as Deputy Manager which I enjoy every single day, challenging but I love challenges!


I have so much passion for working and looking after Elderly people as it reminds me of my Grandma whom I’m very close to. I enjoy most looking after people living with Dementia, seeing them smile makes me happy. I love to make a difference in their life.


I look forward to seeing Abbotswood Court be one of the best among the rest in delivering care to our lovely residents


If I’m not at work, I make sure I spent quality time with my family. We go out and do window shopping or eat out together. I like taking my 3 children out either for play or just to be together. This is our happy time or sometimes a lazy day at home, in bed together and ordering takeaways!

Annya

Annya Sait

Job Title: Home Admissions Advisor

Joined: 2019

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.


We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.

Frequently Asked Questions about Abbotswood Court Care Home

What types of Care is Abbotswood Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Abbotswood Court Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Abbotswood Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbotswood Court Care Home to the centre of Romsey?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotswood Court Care Home to verify any information. View our terms and conditions. Abbotswood Court Care Home has an Enhanced Service - more info.