Abbotswood Court Care Home

Minchin Road, Romsey SO51 0BL
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10 116 Reviews
  • Abbotswood Court Care Home, Romsey
Residents love it at Abbotswood Court on the outskirts of Romsey.

There is something special in the warm, supportive community who live well and enjoy luxury facilities, large landscaped gardens and superb home-cooked cuisine.

Every bedroom is spacious, bright and airy with en-suite facilities. The dedicated activities team ensure daily activities are carefully tailored to suit the varied needs of residents and range from boat trips, picnics in the new forest and local afternoon teas to all-important one-to-one time and small social group bonding such as the sunshine ladies club and gents club.

It’s a lovely place for families to visit and enjoy regular events and quality time knowing their loved one will receive excellent standards of care, 24 hours a day.

Set in stunning landscaped gardens, Abbotswood Court is a new, modern care home with meticulous attention to detail caring people who always put residents’ needs first to make every day happy, comfortable and fulfilled. They encourage everyone to openly review them so do read their reviews and you can also visit their Facebook page for an insight into daily life.

Long-term care and respite stay available. CQC rated 'good' in October 2017.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1800
  • Self-Funded Residential Dementia Care: £1700 – £1800
  • RESPITE Self-Funded Residential Care: £1800 – £1850
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £1850

Our reputation in and around Romsey speaks volumes. At Abbotswood Court, you can relax in knowing all your needs will be catered for.
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.

These prices are only a guideline, please contact Abbotswood Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lea Wintle (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Open house visiting, meal times 12.30pm & 5pm.

Parking

  • Large car park with extra street parking

Abbotswood Court Care Home Reviews (116)

Total of 116, showing 21-40
10

Abbotswood Court Care Home has a Review Score of 10 (9.953) out of 10, based on 43 reviews in the last 2 years. Over all time Abbotswood Court Care Home has 116 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for eighteen months at Abbotswood Court. He was happy and attentively looked after during that time. The staff were kind, friendly and efficient. This home is very well managed.
As a family we were always warmly welcomed and sensitively supported.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking time to write such kind words. We are so pleased you were happy with your dear father's care and felt supported yourselves as our extended family.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with caring staff and excellent facilities.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to give us such a nice review. From the whole team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff and care given at Abbotswood was exceptional. Highly empathetic, professional and attentive at what can be a very difficult time for families. The Abbotswood team made a big difference to us all. Especially one staff member who was an absolute superstar and much respected by my grandpa and
family during this time there.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you. We cherish such words as this is what we strive for. We are so pleased you felt supported and that your dear Grandpa enjoyed his time here.

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident in Abbotswood Court Care Home from August 2022 until April 2024. Throughout his time there he was cared for with kindness and compassion. Most importantly he enjoyed living there and developed a strong bond with the members of staff who cared for him!
Cannot recommend Abbotswood
Court Care Home highly enough. The team are brilliant.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you so much for your very kind words and for taking the time to express your appreciation. We are so pleased you feel this way. It was an honour caring for your dear father who will be dearly missed.

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Overall Experience  Overall Experience 5.0 out of 5

Grandma is very happy and very well looked after.
Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking time to review us. It's been a pleasure helping Grandma settle in and yes she's quite the social butterfly!

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Overall Experience  Overall Experience 5.0 out of 5

We chose this home due to great reputation and we were not disappointed. Great facilities, beautiful gardens. Extremely caring staff.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind review and lovely words. We are pleased you are happy with everything we offer

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Overall Experience  Overall Experience 5.0 out of 5

We are so happy since Mum moved into Abbotswood Court, she is so happy and the staff are incredible and hard-working, nothing is too much for them.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you! And thank you for all the lovely things you have also done for us while your dear mum has been here. It's really lovely to see you both regularly together enjoying our activities and events.

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Overall Experience  Overall Experience 5.0 out of 5

Abbotswood Court have been exceptionally caring toward my mother since her first arrival four weeks ago.
They have excelled in managing her volatile mood swings, and distress at a difficult time for my mother, by consistently exploring highly-professional and empathetic treatment, from across the entire
staff and management team. She's in very good hands.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to review us, and your kind words. As a team we were so thrilled to see the change in Mum once she settled in. We recognised the transition wasn't easy for her but it has been very rewarding seeing the team support her in such a way she now feels so happy and content. Seeing her enjoying life here is extremely rewarding.

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Overall Experience  Overall Experience 5.0 out of 5

I enjoyed the experience of being at Abbotswood Court Care Home for three and a half weeks on respite care. My first experience of a care home and I was pleasantly surprised at how much I enjoyed it. All the staff were very friendly and pleasant and most caring. The menus and food were excellent. The
activities programme was enjoyable and the lovely staff give Abbotswood Court Care Home a homely and welcoming feel.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

We are so pleased you enjoyed your time here with us and thank you for taking the time to review us.

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Overall Experience  Overall Experience 5.0 out of 5

Grandma is really happy at Abbotswood Court. It's a beautiful care home, and there's always a lively buzz and lots going on. Management is superb and always there to chat with. We enjoy visiting, and we would definitely recommend Abbotswood Court. Thank you to everyone for taking such good care of Gran.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

It was a pleasure, and thank you for your kind review - it's great to see how quickly she has settled and made a lovely group of friends.

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Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home that is full of life. We’ve been to some top quality events and visiting is a pleasure. Staff are superb and it’s always so clean. Everyone seems really happy. Thank you for giving people such good care.

Reply from Annya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind review, we are pleased you enjoyed our events - we are planning many more and look forward to seeing you soon.

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Overall Experience  Overall Experience 5.0 out of 5

Recently visited and thought it was a smashing place. Very warm and friendly, and we were even invited to stay for lunch, which was wonderful. The rooms are spacious and comfortable. My friend is pleased that they found such a nice place after a long search.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for reviewing us - we are so pleased you enjoyed lunch. We love to see friends and family dine with the residents. After all, why shouldn't they also enjoy our great menu? See you soon.

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Overall Experience  Overall Experience 5.0 out of 5

I am overwhelmed by the support the staff at Abbotswood Court Care Home have shown us. Every question or concern I have raised has been dealt with in a polite and very professional manner. I have spoken to the manager on a few occasions and he has helped me to understand how and what to expect. All
the staff at Abbotswood are a credit to your business. I don't know who does your staff training - but they should definitely get a pay rise!

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your review and such positive comments. Having the right people to support residents is a priority and we are delighted this is reflected in your kind words.

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Overall Experience  Overall Experience 5.0 out of 5

My relative has been at Abbotswood Court for three years, and I have to say, the care they receive is outstanding. The facilities are superb, and most of all, the staff are wonderful and are more like family. The attention to detail around the care is second to none, and I would definitely recommend
this home. Thank you to everyone for everything you do.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

You are very welcome, thank you for your kind review.

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Overall Experience  Overall Experience 5.0 out of 5

Abbottswood Court Care Home for several years has provided a warm and friendly home to my mother living with dementia. The staff are amazing, as are the management team, their small steps each day making the difference. Together with a constant calendar of entertainment and social activities for all
the residents the home is kept vibrant with a strong sense of community.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

What a lovely review and thank you for sharing your impression of our home. Its definitely what we aim to achieve.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely nursing home!

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for taking the time to review us, we really appreciate it.

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Overall Experience  Overall Experience 5.0 out of 5

Abbotswood Court copes extremely well with my mother's challenging needs. The staff are always very caring and treat her with great respect. Our welcome at reception makes our visit enjoyable and personal, and they are always helpful in enabling us to take my mother out and have her ready for us. Thank
you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you so much for your kind review. Looking after Mum is our pleasure and we are so pleased you are happy with her care.

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Overall Experience  Overall Experience 5.0 out of 5

I have been to visit my wife's grandmother on a few occasions and found the experience wonderful. I know all the family are happy with the professionalism and dedication from all staff in her care.
The thing I like most is the banter I have with the reception staff.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you, we do try. Thank you for taking the time to review us.

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Overall Experience  Overall Experience 5.0 out of 5

Always made to feel very welcome. Staff are caring and friendly. The home is beautiful and well maintained, excellent menu, always a pleasure to visit. Thank you.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for your kind words which we will of course share with the team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and friendly and willing to go the extra mile. Mum is happy and well looked after.

Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home

Thank you for reviewing us, we are so pleased Mum is happy.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Abbotswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Abbotswood Court Care Home is calculated as follows: ( (488 Excellents x 5) + (24 Goods x 4) ) ÷ 512 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbotswood Court Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (8)

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Meet the Team (4)

Lea

Lea Wintle

Job Title: General Manager

Joined: 2017

I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.


Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.

Sarah

Sarah Delves

Job Title: Dementia Care Manager

Joined: 2017

What I do


As Deputy Manager I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and with Lea ensure families are as much a part of Abbotswood Court as the residents themselves.


My experience


Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.


About me


I joined Abbotswood Court in 2016 and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.

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Jenelyn Regolto

Job Title: Deputy Manager

Joined: 2018

I’m a Registered Nurse in the Philippines and worked for 5 years in a Hospital before I moved to the UK and worked in a Nursing Home for 10yrs as a Shadow Nurse before I joined Abbotswood Court in October 2015. I have achieved different qualifications in Care for the past 16 yrs.


Being part of the Abbotswood Team has helped me grow and becoming Deputy Manager has made me feel so proud and is a dream come true!


My journey at Abbotswood started as a Senior Carer with a promotion to Team Leader and now as Deputy Manager which I enjoy every single day, challenging but I love challenges!


I have so much passion for working and looking after Elderly people as it reminds me of my Grandma whom I’m very close to. I enjoy most looking after people living with Dementia, seeing them smile makes me happy. I love to make a difference in their life.


I look forward to seeing Abbotswood Court be one of the best among the rest in delivering care to our lovely residents


If I’m not at work, I make sure I spent quality time with my family. We go out and do window shopping or eat out together. I like taking my 3 children out either for play or just to be together. This is our happy time or sometimes a lazy day at home, in bed together and ordering takeaways!

Annya

Annya Sait

Job Title: Home Admissions Advisor

Joined: 2019

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.


We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotswood Court Care Home to verify any information. View our terms and conditions. Abbotswood Court Care Home has an Enhanced Service - more info.