Abbotswood Court Care Home

Minchin Road, Romsey SO51 0BL
Review Us
10 120 Reviews
  • Abbotswood Court Care Home, Romsey
Residents love it at Abbotswood Court on the outskirts of Romsey.

There is something special in the warm, supportive community who live well and enjoy luxury facilities, large landscaped gardens and superb home-cooked cuisine.

Every bedroom is spacious, bright and airy with en-suite facilities. The dedicated activities team ensure daily activities are carefully tailored to suit the varied needs of residents and range from boat trips, picnics in the new forest and local afternoon teas to all-important one-to-one time and small social group bonding such as the sunshine ladies club and gents club.

It’s a lovely place for families to visit and enjoy regular events and quality time knowing their loved one will receive excellent standards of care, 24 hours a day.

Set in stunning landscaped gardens, Abbotswood Court is a modern care home with meticulous attention to detail, caring people who always put residents’ needs first to make every day happy, comfortable and fulfilled. They encourage everyone to openly review them so do read their reviews and you can also visit their Facebook page for an insight into daily life.

Long-term care and respite stay available. CQC rated 'good' in February 2021.

Care Provided by Abbotswood Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our reputation in and around Romsey speaks volumes. At Abbotswood Court, you can relax in knowing all your needs will be catered for.
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Lea Wintle (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Open house visiting, meal times 12.30pm & 5pm.

Parking

  • Large car park with extra street parking

Abbotswood Court Care Home Reviews (120)

10

Abbotswood Court Care Home has a Review Score of 10 (9.973) out of 10, based on 34 reviews in the last 2 years.
Over all time Abbotswood Court Care Home has 120 reviews.

Overall Experience
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Date Published
  • 120
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Reviewer Connection to Abbotswood Court Care Home
  • 38
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  • 14
  • 7
  • 5
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  • 4
  • 4
  • 2
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  • 1
  • 1
  • 1
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Total of 120, showing 61-80
Review from Susie T (Daughter of Resident) published on 23 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbotswood Court is an exceptional care home. All staff, from the top to the bottom, carers, management and ancillary staff, are delightful and cannot do enough to make my mum feel safe and secure. Everyone is kind and have my mum's best interests at heart at all times, and they are all so so patient.
Nothing is too much trouble. My mum's carers are always willing to talk with me anytime, should I have any concerns, as well as keeping me informed of any changes. All staff are of a very high calibre and she is allocated the same few carers for consistency and continuity. I wouldn't hesitate to recommend Abbotswood Court for their 5-star treatment and care.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to write a review. We are so pleased you are so happy with all aspects of Abbotswood Court. Mum sure has settled well and it's very rewarding for us all to see residents…read more
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Review from Jean B (Resident) published on 17 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very competent, have learnt all our names and are very friendly. My room is very nice, with adequate storage space in drawers and cupboards. The bed is comfortable, sheets and pillowcases changed fairly regularly. I have my own radio but it's great to have the TV to watch in the evenings.
It is particularly nice to have my own washbasin, toilet etc. Good lighting in the room.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thanks for the review and we are delighted you have settled in so well here with us, especially in the middle of a pandemic! We are please you are happy with your room and that you have everything you…read more
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Review from J W (Resident) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made very welcome and the staff are extremely helpful and caring. Food is excellent and the many activities are very enjoyable.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
It has been wonderful to see you settle in with us so well and we really enjoy you being with us. Your cheerfulness is infectious and you really do brighten everyone's day. Thank you for taking time…read more
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Review from Clarissa S (Daughter-in-law of Resident) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband’s mum moved into Abbotswood the week before lockdown commenced. Every day we are grateful for the lucky timing. More importantly, she has settled in without a moment’s worry and that can only be down to the fantastic staff and their kindness, compassion and sense of fun. Although we have
very limited visits at the moment (which we fully understand) we have no doubt that she is the happiest she’s been for a long time. Well done Abbotswood - you are very much appreciated.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Hello and thank you for our 5* review!! It was so rewarding to see your Mother-in-Law settle so well and to continue to see her enjoy life here. We are very fortunate to have kept the virus at bay and…read more
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Review from Alex (Son of Resident) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We checked out all local care homes and Abbotswood is the best. Purpose-built. It's more like going into a hotel. None of those usual care home smells. The care is great, arranging and chaperoning my dad for appointments. Good activities, bearing in mind Covid-19 is limiting everything. The food menu
is awesome and the social side is doing wonders for my dad. Fully adjustable beds and call alarms, necklace for help anywhere in the home. It's not cheap but none of them are.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Wow, what can we say! A huge thank you for expressing your thoughts on Abbotswood Court. We think its the best but to hear it from our extended family really does make us glow with pride. Dad sure has…read more
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Review from S P (Daughter of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During the last few very difficult months, we have been very pleased with the organisation of Abbotswood, their care and support. Mum's mood has been very good throughout, despite her normal activities at times (and social life) having been interrupted!
Sure this has taken a lot of hard work, so thank
you!
We have been very confident that Mum has been living in a very safe environment.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We welcome your kind words and yet another lovely review. We have tried to ensure that our residents have continued to enjoy a good selection of daily activities and throughout the COVID crisis,…read more
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Review from D H (Brother of Resident) published on 27 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautifully looked after building and gardens. And very lovely, helpful throughout.
Reply from Anya Sait, Home Admissions Adviser at Abbotswood Court Care Home
Thank you for taking the time to submit a review. We really value feedback and its so rewarding when we hear all the positive comments from families. Its what we continually strive for. Love from the…read more
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Review from Tessa S (Daughter of Resident) published on 31 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I probably don’t tell the staff often enough just how much our family values the care and love they all show to our mother and the other residents. I do try to do this in a number of ways, but now I want to put it on the record “officially” not least because of the huge challenges that Covid 19 has
brought to those who we’ve entrusted to keep our loved ones safe and happy.
Our mother who’s recently turned 93, has been at Abbotswood since October 2018. I can honestly say that every day we count our blessings that she’s where she is and being cared for with such love, compassion and expertise. Without exception, every single member of staff, whatever their role, plays their part in making her feel loved and valued as the individual she is. This has been especially important at a time when we haven’t been able to have the physical contact we would normally have with her.
We thank you all so much.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Tessa, thank you so much for your very emotive review, especially at this challenging time for everyone. Our whole team have worked so hard to not only care for but support our residents throughout a…read more
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Review from Chris B (Son of Resident) published on 9 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into the home in June 2019 and soon settled very well into the new routine of Abbotswood and regarded it as "home" within a few weeks. Her general demeanour has greatly improved over the past months as she had problems with medical conditions living on her own. The friendly care and
support of all the staff has helped her to relax and enjoy the social life of the lovely dining room and a very good range of activities. She enjoys the view of the garden from her room and sitting out in good weather. It's a pleasure to visit her and know she is in a safe and caring environment.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you so much for taking the time to submit a review. It's been wonderful to see Mum settle and enjoy life here. We understand people can be fearful of the transition to a care home but once…read more
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Review from S Y (Daughter of Resident) published on 6 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has stayed at Abbotswood Court Care Home on several occasions for respite or recovery following a hospital admission. I cannot fault the staff, management or environment. Everyone is very welcoming and friendly. She receives excellent individualised care and feels content and safe staying there.
All the staff genuinely care for her and her well being. They know her and will gauge how she is feeling and what help/ care she requires. This includes the housekeeping and maintenance staff who, with great affection will fix her wheelchair.
The carers encourage her to eat and drink and the catering staff ensure she is tempted by the menu and meet her dietary requirements. The environment is ideal for a wheelchair user both inside and in the gardens. The activity staff work hard to provide a varied programme and encourage the residents to contribute to ideas.
It is expensive, but all Care Homes are and at Abbotswood, you know that your loved one will be well cared for and safe.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We very much enjoy having Mum stay with us, she has become part of the family. Thank you for taking the time to send in a review, we will share your lovely comments with the team.
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Review from Sally M (Daughter of Resident) published on 17 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
We chose this care home for our father when he became unable to live in his own home due to the progression of his dementia, because of its bright and airy rooms, the wide corridors and painted in different colours to help with orientation. His room is a good size and the ensuite well appointed. The
staff seemed friendly and knowledgeable and this has proved correct. The senior or manager on duty has always been available to answer questions and reassure us when Dad's condition has deteriorated.
There are only two areas that make me rate the care home as less than perfect, one, the menus are a little repetitive although food is lovely and two, the turnover of staff is quite high at times, it's fairly stable at the moment.
Reply from Lea Wintle, General Manager at Abbotswood Court Care Home
We really value your feedback so we are able to continually improve every aspect of life for residents. We understand meals are a very important factor in everyday life and through close liaison with…read more
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Review from David B (Son of Resident) published on 16 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good care home with well-trained staff who are friendly and caring. They work extra hard to ensure that there are both morning and afternoon activities for residents. Lunch and dinner menus offer a wide variety of foods.
This excellence comes at a price though, which can fairly be described as
satisfactory at best, especially as prices have risen at six percent p.a. for the past two years.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to review us and for your positive comments. We are indeed extremely lucky/proud to have such a dedicated activities team who work very hard to ensure every single…read more
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Review from Caroline T (Daughter of Resident) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are extremely pleased we selected this care home for our mother.
The staff are really thoughtful, caring and friendly and do their best to make Mum feel happy at all times. There are often things going on to occupy the residents, maybe visiting singers or musicians, quizzes or crafts. The staff
work very hard to include everyone. They also have minibus trips.
The meals are excellent, good sizes and very frequent.
The home is always clean and smells fresh.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for such a wonderful review. We genuinely strive to be the best, and so much work and care goes into providing the best lifestyle for our residents and their families to enjoy. It's great to…read more
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Review from Jennifer W (Daughter of Resident) published on 16 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care provided for my Mum. The home has a very friendly, warm approach to the residents and very welcoming to visitors. The food is very good, and the entertainment programme keeps Mum very busy and involved.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to write such a nice review. We are really lucky to have three, such dedicated activity ladies. Like you say, always something going on.
Warm regards from the team.
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Review from M P (Respite Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provided. The staff are so willing and cannot do enough to help you. Enjoyed my short visit.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking time to submit a review. We enjoyed having you stay with us and are so pleased you felt you received excellent care. We wish you well and hope your knee is healing nicely after…read more
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Review from J B (Resident) published on 27 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything so far has been better than expected.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for your review, Mr B, We are pleased you are enjoying your stay with us. It's great to see you partaking in the many activities and enjoying this wonderful summer.
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Review from Janice T (Niece of Resident) published on 30 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our aunt has only recently moved to this beautiful care home - and has been made to feel so welcome. Staff have taken time to get to know her and her needs, and always treat her with care and dignity. She comments regularly on the kindness of the staff. A couple of days ago she had an emergency admission
to hospital and we were so impressed with how well this was handled, with initial care being given while an ambulance was called. At the end of the day, there was a discussion about discharge or being admitted to a ward. Our aunt said she wanted to go home, back to Abbotswood. The fact that she called it "home" spoke volumes. We are very grateful indeed that she is being so well looked after.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
We can't thank you enough for such a wonderful review. We appreciate all feedback but seeing comments such as yours is so rewarding for the team. We love having your Aunt with us and are pleased she…read more
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Review from Sarah W (Daughter of Resident) published on 24 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abbotswood Court Care Home is a wonderful place for your loved ones to live. The staff are amazing and so kind and thoughtful. The place is decorated beautifully and has a very calm feel. The care on offer is second to none and I would highly recommend it to all. I could not have asked for any better
care, kindness and dignity for my mum in her time there.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking the time to write such a lovely review. We were so pleased you chose us to care for your lovely mum and send love to you and your family. Do feel free to pop in when you are…read more
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Review from A K (Friend of Resident) published on 1 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This wonderful home changed my view of care homes. It's a bright, happy place and not only a wonderful place for those fortunate enough to live there, but also for friends and families to visit.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you for taking time to review us. We love seeing you and your family visit with your very cute doggy!
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Review from J W (Resident) published on 18 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came for respite care and the management and staff are giving the attention, help, support security and care. Your welfare is at the top of their agenda with the help, support and friendship I am now able to walk again, rather than looking for the next finger hold or a steady arm! They couldn't be
more caring and they genuinely want what is best for you.
Reply from Anya Sait, Home Admissions Advisor at Abbotswood Court Care Home
Thank you so much for taking the time to write such a lovely review. We are pleased you have felt supported and well cared for. In return we have enjoyed having you here with us, you have become one…read more
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Current Review Score: 10.0 (9.973)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (9.973) out of 10 for Abbotswood Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.973 for Abbotswood Court Care Home is calculated as follows: ( (397 Excellents x 5) + (11 Goods x 4) ) ÷ 408 Ratings = 4.973
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbotswood Court Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 01 Oct 2025

We offer a superb choice of lovely bright en-suite rooms within our luxury home in Romsey. Residents enjoy beautifully designed surroundings, a wonderful array of interesting activities and day trips, superb cuisine and excellent standards of care. Please call for further details and to request a tour.

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Awards / Recognitions (8)

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Meet the Team (4)

Lea

Lea Wintle

Job Title: General Manager Joined: 2017

I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.


Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.

Sarah

Sarah Delves

Job Title: Dementia Care Manager Joined: 2017

What I do


As Deputy Manager, I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court, and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and, with Lea, ensure families are as much a part of Abbotswood Court as the residents themselves.


My experience


Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.


About me


I joined Abbotswood Court in 2016, and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.

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Jenelyn Regolto

Job Title: Deputy Manager Joined: 2018

I’m a Registered Nurse in the Philippines and worked for 5 years in a Hospital before I moved to the UK and worked in a Nursing Home for 10yrs as a Shadow Nurse before I joined Abbotswood Court in October 2015. I have achieved different qualifications in Care for the past 16 yrs.


Being part of the Abbotswood Team has helped me grow and becoming Deputy Manager has made me feel so proud and is a dream come true!


My journey at Abbotswood started as a Senior Carer with a promotion to Team Leader and now as Deputy Manager which I enjoy every single day, challenging but I love challenges!


I have so much passion for working and looking after Elderly people as it reminds me of my Grandma whom I’m very close to. I enjoy most looking after people living with Dementia, seeing them smile makes me happy. I love to make a difference in their life.


I look forward to seeing Abbotswood Court be one of the best among the rest in delivering care to our lovely residents


If I’m not at work, I make sure I spent quality time with my family. We go out and do window shopping or eat out together. I like taking my 3 children out either for play or just to be together. This is our happy time or sometimes a lazy day at home, in bed together and ordering takeaways!

Annya

Annya Sait

Job Title: Home Admissions Advisor Joined: 2019

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.


We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotswood Court Care Home to verify any information. View our terms and conditions. Abbotswood Court Care Home has an Enhanced Service - more info.