
a wonderful place for your loved ones to liveSarah W(Daughter of Resident/Service User)

I cannot fault the staff, management or environment.S Y(Daughter of Resident/Service User)

My first experience of a care home and I was pleasantly surprised at how much I enjoyed it.M W(Respite Resident/Service User)

a wonderful place for your loved ones to liveSarah W(Daughter of Resident/Service User)

I cannot fault the staff, management or environment.S Y(Daughter of Resident/Service User)

My first experience of a care home and I was pleasantly surprised at how much I enjoyed it.M W(Respite Resident/Service User)

Abbotswood Court, part of the award-winning Cinnamon Care Collection, are proud to have been recognised in the carehome.co.uk Awards as a Top 20 Care Home, South East 2026. It offers a warm, supportive community where residents live well while enjoying exceptional facilities, beautifully landscaped gardens and superb home-cooked cuisine.
Each bedroom is spacious, bright and airy, with en-suite facilities to ensure comfort and privacy. The dedicated Wellbeing & Lifestyle Team delivers...
Care Provided by Abbotswood Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Included in the cost of your room is excellent 24 hour care, large bright en-suite bedroom, use of numerous bright airy lounges, all laundry & Housekeeping, delicious home cooked meals and daily activities and regular day-trips. We are not a typical care home, there's a lot of life and laughter at Abbotswood Court, its a wonderful new chapter for many. We have regular events for residents to enjoy with their families - visiting becomes a pleasure.
If you require a hair appointment in our salon or a newspaper - this will be charged separately.
The price(s) shown are provided by the care home. Contact Abbotswood Court Care Home for full pricing details and T&Cs.
Contact Abbotswood Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Lea Wintle (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2019
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Open house visiting, meal times 12.30pm & 5pm.
Parking
- Large car park with extra street parking
Abbotswood Court Care Home Reviews (127)
Abbotswood Court Care Home has a Review Score of 10 (9.979) out of 10, based on 28 reviews in the last 2 years.
Over all time Abbotswood Court Care Home has 127 reviews.
The level of care provided is exceptional. The food is amazing and always available if you want tea, coffee, cake. The staff are extremely caring and kind and the specialist dementia care provided has been a great comfort to us all, caring for our mum. Cannot recommend Abbotswood highly enough. Dad has had the respite he needs.
Thank you for taking the time to review us and for your kind words. We are so pleased your parents enjoyed their stay.
Mum and Dad spent the last 15 months of their lives together at Abbotswood, initially after Dad fell and broke his hip. From the start the standard of care was exemplary, with great attention to their detailed needs and consistent efforts to make them feel at home. Throughout the COVID crisis, a careful balance was struck between resident safety and the needs of family, made particularly difficult by distance in our case. Mum and Dad had nothing but praise for their carers, who looked after them with obvious love. We slept more easily at night, knowing that they were being so well looked after.
Thank you so much for taking the time to review Abbotswood at this difficult time. Mum and Dad were much loved here and we miss them greatly. We were honoured to look after them and were so pleased to be able to ensure they lived so happily together. Sending love to you and your family from the whole team.
Please pass on my grateful thanks to your care team who have been instrumental in getting Mum onto the road to recovery. Individual acts of kindness have been noted by the family and really helped to raise Mum’s spirits as she recovered from a difficult period of hospitalisation.
Thank you for your kind review. It was rewarding seeing Mum get her strength back whilst staying with us for her convalescence, enabling her to enjoy now being back at home. We hope she remains fit and well. Love to her and your family.
Abbotswood looked after mum initially for some respite care while she recovered from a fall but which turned into end-of-life much sooner than we expected. It was obvious the care team really thought about mum's individual needs and tailored their care and support accordingly. The updates on mum and her care were prompt and thorough. The home itself is clean and very well looked after with good quality furnishings and the atmosphere was always very welcoming. My brother and I were very happy with our choice of home for mum's last few weeks.
Thank you for taking the time to review us at this difficult time. It means a lot. Mum was lovely and we were honoured to have been able to look after her, if only for a short while. Love to you and to your family.
I had been in touch with Abbotswood for almost 2 years whilst exploring options for my elderly and disabled parents as we tried to keep them in their own home with their increasing needs for support. The Home Admissions Advisor kept in touch with calls from time to time, which were much appreciated. When we hit a crisis point, she responded quickly to our need for urgent respite, and then to our request for a permanent move. Everyone at Abbotswood has been so responsive to and understanding of our needs, from each parent as individuals, to us, their family, and our needs too. The welcome is so friendly and when we have had queries or ideas we are listened to and they have bent over backwards so things are as homely as they can be - appreciating that such a move is never easy for an elderly person and their family. These are such difficult times in the care sector, I think they are managing incredibly well. I could not recommend Abbotswood Court any more highly.
Thank you for such a glowing review. We understand that finding the best care solution for family is a journey and we are so proud that we were able to help you through it. It's extremely rewarding seeing how well your parents have settled with the care and support of the whole team here. Here's to a happy 2022 for you all.
Abbotswood Court was a very kind and friendly place for my mother-in-law to adapt to living in residential care after a fall broke her hip and exacerbated her dementia. Everyone we dealt with bent over backwards to accommodate her needs, to care for her, and to help her adjust. Without exception, the staff were kind, made her laugh, and retained her dignity. We took her out to be closer to our home 2 hours from Abbotswood Court but can honestly say we have struggled to find anywhere comparable.
Thank you for taking the time to review us and thank you for your lovely comments. We hope your mother-in-law settles in well in her new home. It's lovely that she is now close to you all but she will be missed here. All the very best to you and your family.
The care and attention have been beyond expectation! I felt safe, secure, and very comfortable (sorry - well-fed!). Thank you all.
Thank you for taking the time to review your stay. We are pleased you enjoyed your time here and look forward to possibly seeing you again one day. With warm regards from the whole team.
Abbotswood Court is an exceptional care home. All staff, from the top to the bottom, carers, management and ancillary staff, are delightful and cannot do enough to make my mum feel safe and secure. Everyone is kind and have my mum's best interests at heart at all times, and they are all so so patient. Nothing is too much trouble. My mum's carers are always willing to talk with me anytime, should I have any concerns, as well as keeping me informed of any changes. All staff are of a very high calibre and she is allocated the same few carers for consistency and continuity. I wouldn't hesitate to recommend Abbotswood Court for their 5-star treatment and care.
Thank you for taking the time to write a review. We are so pleased you are so happy with all aspects of Abbotswood Court. Mum sure has settled well and it's very rewarding for us all to see residents and their families so happy and confident in our care - this is the number one aim for the whole team. We will share your review with them.
The staff are very competent, have learnt all our names and are very friendly. My room is very nice, with adequate storage space in drawers and cupboards. The bed is comfortable, sheets and pillowcases changed fairly regularly. I have my own radio but it's great to have the TV to watch in the evenings. It is particularly nice to have my own washbasin, toilet etc. Good lighting in the room.
Thanks for the review and we are delighted you have settled in so well here with us, especially in the middle of a pandemic! We are please you are happy with your room and that you have everything you need. We have enjoyed getting to know you and seeing you get involved in the many activities and...
I have been made very welcome and the staff are extremely helpful and caring. Food is excellent and the many activities are very enjoyable.
It has been wonderful to see you settle in with us so well and we really enjoy you being with us. Your cheerfulness is infectious and you really do brighten everyone's day. Thank you for taking time to send in a review.
My husband’s mum moved into Abbotswood the week before lockdown commenced. Every day we are grateful for the lucky timing. More importantly, she has settled in without a moment’s worry and that can only be down to the fantastic staff and their kindness, compassion and sense of fun. Although we have very limited visits at the moment (which we fully understand) we have no doubt that she is the happiest she’s been for a long time. Well done Abbotswood - you are very much appreciated.
Hello and thank you for our 5* review!! It was so rewarding to see your Mother-in-Law settle so well and to continue to see her enjoy life here. We are very fortunate to have kept the virus at bay and continue to be able to provide a safe haven for our residents who have everything they need and...
We checked out all local care homes and Abbotswood is the best. Purpose-built. It's more like going into a hotel. None of those usual care home smells. The care is great, arranging and chaperoning my dad for appointments. Good activities, bearing in mind Covid-19 is limiting everything. The food menu is awesome and the social side is doing wonders for my dad. Fully adjustable beds and call alarms, necklace for help anywhere in the home. It's not cheap but none of them are.
Wow, what can we say! A huge thank you for expressing your thoughts on Abbotswood Court. We think its the best but to hear it from our extended family really does make us glow with pride. Dad sure has settled in well and it's lovely to see him enjoying life.
Sure this has taken a lot of hard work, so thank you!
We have been very confident that Mum has been living in a very safe environment.
We welcome your kind words and yet another lovely review. We have tried to ensure that our residents have continued to enjoy a good selection of daily activities and throughout the COVID crisis, Abbotswood Court has remained a lively, sociable home. It has been lovely to welcome live entertainment...
Beautifully looked after building and gardens. And very lovely, helpful throughout.
Thank you for taking the time to submit a review. We really value feedback and its so rewarding when we hear all the positive comments from families. Its what we continually strive for. Love from the whole team.
Our mother who’s recently turned 93, has been at Abbotswood since October 2018. I can honestly say that every day we count our blessings that she’s where she is and being cared for with such love, compassion and expertise. Without exception, every single member of staff, whatever their role, plays their part in making her feel loved and valued as the individual she is. This has been especially important at a time when we haven’t been able to have the physical contact we would normally have with her.
We thank you all so much.
Tessa, thank you so much for your very emotive review, especially at this challenging time for everyone. Our whole team have worked so hard to not only care for but support our residents throughout a time when family visits were minimal due to Covid. The General Manager has ensured that everyone...
My mother moved into the home in June 2019 and soon settled very well into the new routine of Abbotswood and regarded it as "home" within a few weeks. Her general demeanour has greatly improved over the past months as she had problems with medical conditions living on her own. The friendly care and support of all the staff has helped her to relax and enjoy the social life of the lovely dining room and a very good range of activities. She enjoys the view of the garden from her room and sitting out in good weather. It's a pleasure to visit her and know she is in a safe and caring environment.
Thank you so much for taking the time to submit a review. It's been wonderful to see Mum settle and enjoy life here. We understand people can be fearful of the transition to a care home but once people join us we soon see what seems to be a weight off their shoulders knowing there is support here...
The carers encourage her to eat and drink and the catering staff ensure she is tempted by the menu and meet her dietary requirements. The environment is ideal for a wheelchair user both inside and in the gardens. The activity staff work hard to provide a varied programme and encourage the residents to contribute to ideas.
It is expensive, but all Care Homes are and at Abbotswood, you know that your loved one will be well cared for and safe.
We very much enjoy having Mum stay with us, she has become part of the family. Thank you for taking the time to send in a review, we will share your lovely comments with the team.
There are only two areas that make me rate the care home as less than perfect, one, the menus are a little repetitive although food is lovely and two, the turnover of staff is quite high at times, it's fairly stable at the moment.
We really value your feedback so we are able to continually improve every aspect of life for residents. We understand meals are a very important factor in everyday life and through close liaison with our chefs and the residents themselves we rotate our menus every week, on a 4-week schedule. In...
This excellence comes at a price though, which can fairly be described as satisfactory at best, especially as prices have risen at six percent p.a. for the past two years.
Thank you for taking the time to review us and for your positive comments. We are indeed extremely lucky/proud to have such a dedicated activities team who work very hard to ensure every single resident has access to person-centred activities throughout the week. We do like to think we offer...
The staff are really thoughtful, caring and friendly and do their best to make Mum feel happy at all times. There are often things going on to occupy the residents, maybe visiting singers or musicians, quizzes or crafts. The staff work very hard to include everyone. They also have minibus trips.
The meals are excellent, good sizes and very frequent.
The home is always clean and smells fresh.
Thank you for such a wonderful review. We genuinely strive to be the best, and so much work and care goes into providing the best lifestyle for our residents and their families to enjoy. It's great to hear when our efforts are recognised, not least because we know behind such a review is an extremely happy resident, which is ultimately what we all we strive for. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2017Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (7) & Events (1)
- 02 Jul 2026
Abbotswood Court Care home hosted a wonderful afternoon for Romsey Dementia Action Group who's members enjoyed a relaxed get together with a delicious cream tea and live music. Janet Pratley,...
- 02 Jul 2026
Residents at Abbotswood Court Care Home in Romsey enjoyed a truly unforgettable day today as they took part in a special cycling experience designed to bring back treasured memories, freedom...
- 02 Jul 2026
Residents, families, friends and team members at Abbotswood Court Care Home came together for a colourful afternoon of fundraising, raising more than £130 for local charity Alfie's Wish during a...
- 22 Aug 2026Organiser: Abbotswood Court Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Abbotswood Court Care Home
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 31 Jan 2025Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Abbotswood Court Care Home.
Meet the Team (5)

I have been working in care for over 20 years and have held a range of positions from Support Worker / Carer to Registered Manager. My experience is with learning disabilities and elderly care, including dementia and palliative care. I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I am, at whatever stage of life they have reached.
Whilst working in care, I have been lucky enough to receive several awards. In 2005, I was the runner-up in the National Registered Managers category of the National Care Awards and a Local Hero Award for Outstanding Achievement in Care run by the Salisbury Journal and Spire FM. I am proud of both these achievements.

What I do
As Deputy Manager, I work closely with Lea as part of the management team. My previous role was Dementia Manager here at Abbotswood Court, and I continue to directly support residents and families of our dementia community. I regularly meet with our residents’ families and, with Lea, ensure families are as much a part of Abbotswood Court as the residents themselves.
My experience
Since completing my Master's degree in Person-Centred Care in Dementia, I have had 16 years’ experience of supporting people living with dementia across a range of age groups.
About me
I joined Abbotswood Court in 2016, and I strive to educate people, particularly families of those living with dementia, to recognise the positive impact of focusing on the abilities the person still has, rather than dwelling on the abilities they have lost. I am passionate about everyone being treated as an individual, continuing to develop the atmosphere of person-centred care at Abbotswood Court and encouraging my Care Team to achieve the best possible care.

As Deputy Manager, I support the Home Manager in ensuring our residents receive the highest standard of care in a safe, welcoming and homely environment. My role combines hands-on involvement with residents and families alongside leadership and guidance for our care team. I love to make a difference in every resident's life.
My ExperienceI’m a Registered Nurse from the Philippines, having worked for 5 years in a hospital before I moved to the UK. I worked in a Nursing Home for 10 years as a shadow nurse before I joined Abbotswood Court in October 2015. I have achieved a number of different qualifications in Care over the past 16 yrs.

My job involves helping people make difficult decisions about residential care, introducing them to our fabulous team and helping them to understand and experience the superb lifestyle residents enjoy at Abbotswood Court.
We take great pride in guiding our new residents and their family members through this life-changing move with lots of help, support and encouragement, which continues throughout their time here.

I am responsible for making sure our residents live their lives to the fullest. I take great pleasure in seeing smiles on our residents' faces, friendships being built and living life to the fullest. We place a huge focus on implementing extremely varied, fun and exciting activities throughout the year. This could be personalised one-to-one activities, right through to day trips out. I always try to ensure there is something for everyone.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbotswood Court Care Home to verify any information. View our terms and conditions. Abbotswood Court Care Home has an Enhanced Service -more info.
