
Thank you to all the wonderful stafTerry S(Brother of Resident/Service User)

the admissions manager at Mornington Court could not have been more helpfulTerry S(Brother of Resident/Service User)

We were immediately impressed by the facilities available and the professionalism of the staffTerry S(Brother of Resident/Service User)

Thank you to all the wonderful stafTerry S(Brother of Resident/Service User)

the admissions manager at Mornington Court could not have been more helpfulTerry S(Brother of Resident/Service User)

We were immediately impressed by the facilities available and the professionalism of the staffTerry S(Brother of Resident/Service User)

Mornington Court Care Home in New Milton is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the South East Region, in the carehome.co.uk 2026 Awards.
The home features beautifully appointed en-suite bedrooms plus 1-bedroom care suites ideal for couples. Most ground floor bedrooms enjoy direct access to a patio, while the first and second floors feature generous balconies...
Care Provided by Mornington Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 57 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.
The price(s) shown are provided by the care home. Contact Mornington Court for full pricing details and T&Cs.
Contact Mornington Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Gemma Ridout-Bowden (General Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Number of floors: 3
Room Information
- Single Rooms (53)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (53)
Parking
- Visitor and resident parking available on site.
Mornington Court Reviews (49)
Mornington Court has a Review Score of 10 (10.000) out of 10, based on 21 reviews in the last 2 years.
Over all time Mornington Court has 49 reviews.
We could not be happier with our experience of Mornington Court so far. My recently widowed mother has been warmly welcomed into this beautiful home by every one of the wonderful staff. They have helped her to settle in amazingly well, encouraging her to join in the many activities the home provides on a daily basis and making every effort to cater for her dietary needs, interests and routines. We are extremely grateful to everyone at this excellent establishment with its ambience and service level of a luxury hotel. Thank you.
Everyone is very friendly and all know your name.
Morington Court is exceptional in every way. They took care of my dad in such a kind and caring way. We could not be more grateful as a family. It also allowed my mother some well-deserved rest for a short period. Thank you so much to all the team.
Both management and staff are outstanding. I am a husband of a resident and I am permitted to use the home as my second home. I go home in the evening knowing that my wife will be well looked after while I go to see her again.
The staff take great pains to get to know residents, use their name and treat them individually. I was a resident for 2 weeks for respite and left feeling rested and less anxious about returning home, where I live alone.
Thank you so much for your kind and thoughtful review. It truly means a great deal to our whole team to hear that your respite stay was such a positive experience.
We are delighted that you felt comfortable, well cared for, and supported during your time with us. Providing a warm, safe, and...
My aunt has been in the home for the past six months. She has been well looked after her room is very modern and very comfortable. The activities run daily are well organised. The staff and facilities are excellent. All aspects of her care are excellent, taken to hospital for appointments. Very well informed about all activities and menu choices. Overall Mornington Court provides an excellent environment for my aunt, exceeding all my expectations.
My mother needs respite care after a spell in hospital. Mornington Court staff have welcomed her warmly and professionally. They are quietly encouraging her to join in with activities and to chat to the other residents. She is recovering her joy of living, which is wonderful to see.
Thank you so much for your thoughtful words. It truly means a great deal to our entire team to know that our care and efforts are appreciated. We are deeply committed to providing a safe, compassionate, and supportive environment for all our residents. I have passed on your kind words to our team. Thank you
Choosing Mornington Court has been the best decision for my mum's care. I feel she is in kind, caring and safe hands and no task is too much trouble for this amazing team. Her care is personalised and her happiness is always at the forefront. I visit regularly and always find the same high standards of care and accommodation. It is a huge relief. A big thank you to all the staff, you are very much appreciated.
We are in the presence of the most friendly and caring care home ever. I am a regular visitor thanks to the staff of Mornington Care Home. I appreciated it so very much and would recommend it to anyone waiting to put their relatives into care; they will find nothing better than Mornington Care Home. All the staff are 1st class people, and I love them all.
Very welcome and homely, just what dad needs, home from home. Level of care is excellent very obliging.
A treat to be recommended to any mature person. Care service, friendliness second to non.
Mornington Court staff have been very patient, understanding and professional at all times.
Excellent facilities, wonderful staff, great activities and the staff have made my husband and I a part of the Mornington Court family. This was especially important when we were going through the difficult end of life phase with mum.
I have been here twice before and I cannot fault it! I could not have been anywhere better!
Thank you for your lovely feedback, this means so much to us all here at Mornington Court, we have passed on your kind words to our team, many thanks.
Mornington Court has proved to be a home from home for my parents. The staff are like an extended family, both to them and their family members. The care and compassion is exemplary. I cannot speak highly enough of the staff and the home itself. Wonderful surroundings and great food. A truly caring home.
Thank you so much for your kind and thoughtful words. It truly means a great deal to our entire team to know that our care and efforts are appreciated. We are deeply committed to providing a safe, compassionate, and supportive environment for all our residents, and it's incredibly rewarding to hear that this is being felt. I have passed on your kind words to our team. Thank you.
On my visits which are weekly, I would just like to say that it is just like visiting a 5-star hotel. Everything is spotless, the staff are extremely friendly and nothing is too much trouble. Well done on all aspects and keep up the excellent standards.
Where do I start? Every single member of the Mornington Court family has looked after our amazing dad better than we could ever had hoped for. They have all treated him with so much love, kindness and dignity and have made his stay here such a safe and happy one. They have all made his happiness a priority as they do with every single resident and manage to make the care for each resident so bespoke. Each member of the team here has gone above and beyond and we could not be more grateful. Thank you all. We will be forever grateful to each one of you.
Thank you so much for your thoughtful review, and your lovely words. I will make sure this has been passed on to the whole team at Mornington Court.
They cared for my dad until the end and I felt so reassured every time I left that he was in good hands.
Dad always said he didn't want to end up in a care home but he lived it there. The love, care, professionalism and knowledge of all the staff was incredible. It feels as though looking after my dad was not a job but a vocation, treating him as part of their extended family and everyone had a part to play - cleaners to chefs (food is amazing), housekeeping. The staff all seem happy there which made for such a lovely, homely atmosphere. I couldn't recommend Mornington Court highly enough.
Thank you.
Thank you, your words mean so much to us all, I will make sure this has been passed on to the whole team at Mornington Court.
A very happy fortnight convalescence. Excellent care and attentiveness. Thank you.
My mother has settled in well after a long stay in hospital. The staff gone that extra mile to help her recovery. The food is excellent, the gardens are lovely and secure. The rooms and beds are a good size. Overall a very well led team.
Thank you so much for your lovely comments, I have passed this on to all our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 September 2022Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
There are no news items for Mornington Court.
- 24 Aug 2026Organiser: Mornington Court
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Mornington Court
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 31 Jan 2025Recipient: Mornington Court
Accreditations
There are no accreditations posted yet for Mornington Court.
Meet the Team (5)

Starting her management career in Bournemouth, Gemma's career has also seen her manage homes in Bournemouth and Barton-on-Sea. Gemma joined Sunnybank House, part of the Cinnamon Care Collection, in 2012 where she and her team opened the home. Since then Gemma successfully commissioned Abbotswood Court care home, Cinnamon's luxury home in Romsey, which was awarded an overall 'Good' by The CQC in October 2017 with an 'Outstanding' awarded for the 'Responsive' Category.
Gemma's experience spans three decades in the Care sector and she holds senior management qualifications in both Health and Social Care and a Leadership and Management award.
Gemma looks forward to building a caring and professional team to make sure you have the care you need and the life you would like in a luxurious environment.

WHAT I DO: I am excited to support the General Manager and the rest of the Mornington Court team in my role as Deputy Manager.
I am passionate about ensuring that our team are providing the best care for our residents and enriching our residents’ lives. I love to see our residents thriving in the environment.
I enjoy mentoring the team and seeing them grow in confidence and their roles.
MY EXPERIENCE: I have a background in retail management for many years. I took a chance in 2016 and changed my career to work in the care sector and never looked back- I wish I had done it sooner. I joined Mornington Court in 2021. I have held different roles: Senior Care Assistant, Team Leader, Care Co-Ordinator and now with a promotion to Deputy Manager. I hold my level 5 diploma in leadership for health and social care.
ABOUT ME: I grew up in New Milton, living aboard for 5 years when I got married and my husband was in the British Army. Outside of work, I enjoy walks at the beach or in the forest with my Siberian Husky. I found a real passion for gardening during the pandemic, and love to get gardening advice from our residents.

What I do:
What I do: My role puts me as the first point of contact when a family and prospective resident contact the home enquiring about the services and support we deliver supporting family & residents during what can be a difficult time, for a lot of people they have never had to think about care home for their loved ones or themselves, and it can feel quite overwhelming, I find it so important to really find out what it is they want and what they need, so I can help guide them the best I can, and sometimes just to sit and listen.
My Experience:
I have previously worked many years in events and Entertainment, working with people has always been a passion of mine, Joining Cinnamon almost 2 years ago has been a wonderful experience, helping and guiding families through every aspect, and finally getting to see how settled and happy they are after moving to Mornington Court, is extremely rewarding. Getting to know our residents and their families, has been one of the many highlights of this job.
About Me:
About Me: Away from work, I am planning my wedding to my Fiancé Darren, which is exciting. We have a lovely little dog Marlo, who keeps us quite active, and I love anything to do with the theatre, especially musicals, this stems from my childhood watching the likes of Gene Kelly and Judy Garland, so any chance I get to watch a musical, I am there.

As the Well-being and lifestyle Coordinator at Mornington Court, I have the privilege of bringing joy, purpose, and fulfilment to our residents’ daily lives. My role is all about making a real difference, creating engaging activities, supporting individual interests, and fostering a vibrant, caring community. Helping residents stay active, connected, and happy is truly the most rewarding part of what I do. Every day, I am reminded how special it is to be part of their lives.
My ExperienceI began my career as a qualified hairdresser, earning my Wella certificate, before finding my true calling in the care sector over 15 years ago. During that time, I discovered how much I value supporting and uplifting others. When Cinnamon first opened its doors in 2021, I was proud to be part of the team. Since then, I have dedicated myself to helping residents flourish, building meaningful connections with families, and ensuring that every day at Mornington Court is filled with warmth and purpose.
About MeOutside of work, I enjoy a busy and active lifestyle. I love running, long walks with my four dogs, and spending quality time with my family. Cooking, singing and making people smile are big passions of mine. I cherish every chance to relax and enjoy life’s simple pleasures with the people I love most.

As Head Chef, my priority is to make sure that all residents and the team have a big smile on their face after each service. This is achieved by my team and me delivering meals that not only meet the nutritional needs of each individual resident, but also through our passion and respect for fresh and local produce.
My ExperienceI have been a Head Chef for the last 21 years, working all over the world, with my previous position as Head Chef at a local 4* hotel, Carey’s Manor. I have achieved many accolades and certifications during my career, including a Golden Fork award. I have a Master’s in both baking & pastry as well as culinary arts.
About MeWhen I am not working, I love to read and go to the cinema and to relax I practise Aikido. I also love to have friends and family over for meals … guess who is cooking!!
Frequently Asked Questions about Mornington Court
What types of Care is Mornington Court registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Mornington Court have?
There are 53 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Mornington Court?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Mornington Court to the centre of New Milton?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mornington Court to verify any information. View our terms and conditions. Mornington Court has an Enhanced Service -more info.
