Mornington Court

7 Barrs Avenue, New Milton BH25 5HL
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Top 20 carehome certificate
10 45 Reviews
  • Mornington Court, New Milton
Mornington Court Care Home in New Milton is part of the award-winning Cinnamon Care Collection, and is proud to have been recognised as a Top 20 Care Home in the South East Region, in the carehome.co.uk 2026 Awards.

The home features beautifully appointed en-suite bedrooms plus 1-bedroom care suites ideal for couples. Most ground floor bedrooms enjoy direct access to a patio, while the first and second floors feature generous balconies adjoining the communal areas. The home provides high-quality residential and respite care, alongside a dedicated community for those living with dementia.

An experienced management team leads the home, supported by Cinnamon’s central quality and training teams to ensure continuous professional development and the highest standards of care. Modern electronic care planning systems enable carers to update records instantly via handheld devices, supporting responsive, person-centred care.

A dedicated Wellbeing & Lifestyle Team delivers a varied programme of activities tailored to residents’ interests and abilities. There are many opportunities to socialise and relax, whether in the welcoming café-bar, elegant lounges, private cinema or hair and beauty salon. Talented in-house chefs prepare delicious, freshly cooked meals daily, and the private dining room provides the perfect setting for family celebrations and special occasions.

Cinnamon Care Collection invests in innovative technology to enhance resident safety and well-being. This includes introducing Sensio RoomMate to help reduce falls, and PainChek, an intelligent digital pain assessment tool, across all homes. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.
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Care Provided by Mornington Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £2000

Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.

These prices are only a guideline, please contact Mornington Court to find out the exact price for your requirements.

Contact Mornington Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Mornington Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Gemma Ridout-Bowden (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (53)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (53)

Parking

  • Visitor and resident parking available on site.

Mornington Court Reviews (45)

10

Mornington Court has a Review Score of 10 (10.000) out of 10, based on 20 reviews in the last 2 years.
Over all time Mornington Court has 45 reviews.

Overall Experience
  • 45
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Date Published
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Reviewer Connection to Mornington Court
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  • 1
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Total of 45, showing 41-45
Review from Paul G (Son of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents had the honour of being the first people through the door when Mornington Court opened and, from that day until this, the care provided has been exceptional.
It is never easy picking facilities like this that will match to your own very personal needs but I would say they are going the
extra mile for us.
The rooms are spacious, extremely well presented with good quality furnishings.
The public rooms, cinema, and dining area are also lovely as well as very inviting.
A nice walk in the gardens with plenty of places to sit is always fun, especially on a sunny day.
Keep up the good work Mornington Court.
Reply from Lee Mussell, Home Admissions Advisor at Mornington CourtThank you Paul for the lovely review, it has been a pleasure getting to know and support the family. We look forward to seeing you again soon.
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Review from Rebecca C (Daughter of Resident) published on 5 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't rate the staff and the facilities highly enough. Nothing is too much trouble and everything is always done promptly with a smile. I attended the fantastic Halloween event which included the creepy creatures experience, my mum even touched the snake, something she's always been terrified of!
Friday night drinks and canapés is a lovely idea and truly makes life feel normal and differentiate the week from the weekend. On a more practical note, there seems to be an excellent relationship between the home and the local GP practice ensuring efficient health care. Well done to everyone at the home for introducing a wonderful facility to New Milton.
Reply from Lee Mussell, Home Admissions Advisor at Mornington CourtThank you for the lovely feedback. We are so pleased that your mum has settled into life here in the home so well, it's a pleasure to have her as a resident.
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Review from Jill H (Daughter of Resident) published on 11 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother (95) recently attended Mornington Court in New Milton for one week for a respite break. Leading up to admission, it was very clear that the staff were taking my mother's care very seriously and they contacted me frequently to make sure that they knew everything about mum, before her admission.
It was clear that they wanted to make her stay as comfortable as possible. Mum had a fabulous time and comments frequently about how the staff "popped in" to tell her what was going on, or just to have a chat. The food was marvellous and they even catered for her "warm fresh orange juice" which is her preferred drink. She loves to chat and there was plenty of opportunity for that and for her to join in with the activities. Mum doesn't like to be away from home, but she is now looking forward to another respite break in November. She was looked after very, very well and I have no hesitation in recommending Mornington Court for your family and friends.
Reply from Lee Mussell, Home Admissions Advisor at Mornington CourtThank you for the kind words. The whole team look forward to seeing you both again in November.
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Review from Brian H (Respite Resident) published on 11 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mornington Court has helped me recover from an extended period in hospital. The staff, facilities and food were all top class. I enjoyed the activities and the highly trained staff who were always on hand to help. The food was adjusted to suit my taste and was of a high standard. If I ever need this
type of help again I would use Mornington Court.
Reply from Lee Mussell, Home Admissions Advisor at Mornington CourtThank you for the kind words, it was a pleasure supporting you during your recovery. We'd love to welcome you back in the future.
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Review from Terry S (Brother of Resident) published on 30 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed to find a suitable service provider for my brother who was being discharged from hospital at short notice. Many of the providers we contacted were less than helpful but the admissions manager at Mornington Court could not have been more helpful. He arranged a visit to suit out timings (we
do not live local to Mornington Court). We were immediately impressed by the facilities available and the professionalism of the staff. Completion of the necessary paperwork was easy and completed online. On the day of arrival, my brother was collected from the hospital and transported to Mornington Court with the minimum of fuss. On arrival he was made very welcome and he was immediately impressed with his room.
He stayed for four weeks receiving respite care and on departure he had made a remarkable recovery toward being fitter and healthier.
Thank you to all the wonderful staff, if we need such a service again, we would only consider Mornington Court.
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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Mornington Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Mornington Court is calculated as follows: ( (240 Excellents x 5) ) ÷ 240 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mornington Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2022

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (5)

Gemma

Gemma Ridout-Bowden

Job Title: General Manager Joined: 2012

Starting her management career in Bournemouth, Gemma's career has also seen her manage homes in Bournemouth and Barton-on-Sea. Gemma joined Sunnybank House, part of the Cinnamon Care Collection, in 2012 where she and her team opened the home. Since then Gemma successfully commissioned Abbotswood Court care home, Cinnamon's luxury home in Romsey, which was awarded an overall 'Good' by The CQC in October 2017 with an 'Outstanding' awarded for the 'Responsive' Category.


Gemma's experience spans three decades in the Care sector and she holds senior management qualifications in both Health and Social Care and a Leadership and Management award.


Gemma looks forward to building a caring and professional team to make sure you have the care you need and the life you would like in a luxurious environment.

Michelle

Michelle Cuthbert

Job Title: Deputy Manager Joined: 2021

WHAT I DO: I am excited to support the General Manager and the rest of the Mornington Court team in my role as Deputy Manager.


I am passionate about ensuring that our team are providing the best care for our residents and enriching our residents’ lives. I love to see our residents thriving in the environment.


I enjoy mentoring the team and seeing them grow in confidence and their roles.


MY EXPERIENCE: I have a background in retail management for many years. I took a chance in 2016 and changed my career to work in the care sector and never looked back- I wish I had done it sooner. I joined Mornington Court in 2021. I have held different roles: Senior Care Assistant, Team Leader, Care Co-Ordinator and now with a promotion to Deputy Manager. I hold my level 5 diploma in leadership for health and social care.


ABOUT ME: I grew up in New Milton, living aboard for 5 years when I got married and my husband was in the British Army. Outside of work, I enjoy walks at the beach or in the forest with my Siberian Husky. I found a real passion for gardening during the pandemic, and love to get gardening advice from our residents.

Lisa

Lisa Walsh

Job Title: Home Admissions Advisor Joined: 2022

What I do:


What I do: My role puts me as the first point of contact when a family and prospective resident contact the home enquiring about the services and support we deliver supporting family & residents during what can be a difficult time, for a lot of people they have never had to think about care home for their loved ones or themselves, and it can feel quite overwhelming, I find it so important to really find out what it is they want and what they need, so I can help guide them the best I can, and sometimes just to sit and listen.


My Experience:


I have previously worked many years in events and Entertainment, working with people has always been a passion of mine, Joining Cinnamon almost 2 years ago has been a wonderful experience, helping and guiding families through every aspect, and finally getting to see how settled and happy they are after moving to Mornington Court, is extremely rewarding. Getting to know our residents and their families, has been one of the many highlights of this job.


About Me:


About Me: Away from work, I am planning my wedding to my Fiancé Darren, which is exciting. We have a lovely little dog Marlo, who keeps us quite active, and I love anything to do with the theatre, especially musicals, this stems from my childhood watching the likes of Gene Kelly and Judy Garland, so any chance I get to watch a musical, I am there.

Charlie

Charlie Kaspers

Job Title: Well-being & Lifestyle Coordinator

What I Do
As the Well-being and lifestyle Coordinator at Mornington Court, I have the privilege of bringing joy, purpose, and fulfilment to our residents’ daily lives. My role is all about making a real difference, creating engaging activities, supporting individual interests, and fostering a vibrant, caring community. Helping residents stay active, connected, and happy is truly the most rewarding part of what I do. Every day, I am reminded how special it is to be part of their lives.


My Experience
I began my career as a qualified hairdresser, earning my Wella certificate, before finding my true calling in the care sector over 15 years ago. During that time, I discovered how much I value supporting and uplifting others. When Cinnamon first opened its doors in 2021, I was proud to be part of the team. Since then, I have dedicated myself to helping residents flourish, building meaningful connections with families, and ensuring that every day at Mornington Court is filled with warmth and purpose.


About Me
Outside of work, I enjoy a busy and active lifestyle. I love running, long walks with my four dogs, and spending quality time with my family. Cooking, singing and making people smile are big passions of mine. I cherish every chance to relax and enjoy life’s simple pleasures with the people I love most.

Jean-Raymond

Jean-Raymond Dijoux

Job Title: Head Chef

What I Do
As Head Chef, my priority is to make sure that all residents and the team have a big smile on their face after each service. This is achieved by my team and me delivering meals that not only meet the nutritional needs of each individual resident, but also through our passion and respect for fresh and local produce.


My Experience
I have been a Head Chef for the last 21 years, working all over the world, with my previous position as Head Chef at a local 4* hotel, Carey’s Manor. I have achieved many accolades and certifications during my career, including a Golden Fork award. I have a Master’s in both baking & pastry as well as culinary arts.


About Me
When I am not working, I love to read and go to the cinema and to relax I practise Aikido. I also love to have friends and family over for meals … guess who is cooking!!

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