Please call us for further information on our fees, what's included, and for any seasonal offers that may be running. Please note, fee's are subject to availability and assessment.
These prices are only a guideline, please contact Hartwood House Care Home to find out the exact price for your requirements.
They have plenty of parking on site.
Hartwood House Care Home has a Review Score of 9.9 (9.888) out of 10, based on 72 reviews in the last 2 years.
Over all time Hartwood House Care Home has 175 reviews.
5.0 out of 5
Thank you so much for your lovely review! It is such a joy to have Mum here with us, she keeps us smiling always. I will pass your kind words on to the staff also.
5.0 out of 5
Thank you so much for such a lovely review! We are so pleased that you see such an improvement with your Grandmother, it is such a pleasure to have her here with us. I will pass this onto the team, thank you again for your kind words.
5.0 out of 5
Thank you so much for a lovely review! We are so glad that you have all seen such an improvement in your loved one. It is so important to us that when people visit, they get quality time with their loved ones. Therefore knowing that they can just enjoy one another's company and know that everything else is taken care of.
5.0 out of 5
Thank you so much for a glowing review! Hartwood House definitely has a home filled with very happy residents and staff, we really are one big family! I will pass your lovely comments onto the rest of the team, thank you again.
5.0 out of 5
We are so glad that your friend enjoyed their respite stay with us. We pride ourselves on delivering outstanding person scented care, so thank you so much for taking the time to give your feedback on this. I will pass your lovely review onto the team!
5.0 out of 5
Thank you so much for a lovely review. We are so pleased that you had such a positive experience when visiting Hartwood House.
5.0 out of 5
Thank you so much for a lovely review. We pride ourselves on not only the care the residents but their loved ones too. I will pass this onto the team!
5.0 out of 5
Thank you so much for your kind words. There are so many different aspects to the home, we are delighted that you are happy with all of them. Wil pass this onto the team.
5.0 out of 5
Thank you so much for your kind words. When a resident joins us at Hartwood House they become part of our family, as do their loved ones. We are so glad that you felt not only that we gave your mother-in-law the support she needed, but also her family. It is such an important thing to us here, so thank you!
5.0 out of 5
Thank you so much for your kind words. We are so pleased that Mum now see's us as home, it is an absolute pleasure to have her with us. I will pass this onto the team!
5.0 out of 5
Thank you so much for such a lovely review. We are very proud of our home and it it always wonderful to get such positive feedback!
5.0 out of 5
Thank you so much for your kind words from what is a truly difficult time. It was our pleasure to be able to care for Mum during her final days, she was just the most amazing lady. We were just so glad that we were able to accommodate you and your sisters and that you felt this was your home for that period of time also. I will pass your beautiful message onto the staff, thank you again.
5.0 out of 5
We are so glad that you felt Mum and you all as a family had such a positive experience with us here at Hartwood House. We really do pride ourselves on our food and making sure that we always have tasty seasonal options on the menu that nutritionally balanced and enjoyed by each individual. I will let Chef know that Mother enjoyed her meals, he will really appreciate that feedback. Creating a safe and loving environment is key, and we are glad that you all shared this feeling. Thank you so much, you are always welcome back here to see us!
5.0 out of 5
What a lovely review! We truly do have such a wonderful team here, we are a big family and our residents and their loved ones become part of this also. Being a warm and welcoming home is so important to us and I am glad that you felt this. Thank you for your kind words.
5.0 out of 5
Thank you so much for your amazing words of kindness. We are so pleased that you as a family had such a positive experience with us here at Hartwood House. All of the departments have such a vital impact on the residents time with us and I am so pleased that all of them exceeded your expectations. I will make sure all of these lovely comments are passed on to the team, thank you again.
5.0 out of 5
Firstly, thank you so for such an amazing review! Secondly, it was such a pleasure to have Dad with us, he bought a smile to all of our faces and we absolutely loved every minute that he was with us. We are glad to feel that as family members you were also welcomed with open arms, this is such a big thing for us here, you become part of the Hartwood family. I will pass your glowing feedback to all of the team. Thank you again!
5.0 out of 5
What a glowing review! Thank you so much for your very kind words, it means so much to us. We are glad that Mum is happy with her room and that it has all of the facilities that she wanted. It is amazing to see how many friends Mum has made already and how involved she is with activities. We are delighted to hear that Mum is happy and I will absolutely pass your meaningful words onto the rest of the team!
5.0 out of 5
Thank you so much for your lovely feedback. We are so glad to hear that your uncle is settled and is receiving all of the help he needs. It is such a pleasure to have him here with us. I will pass your kind words onto the staff.
5.0 out of 5
Thank you so much for such an amazing review. We absolutely love having you here with us and we are glad that we are providing the 5 star service you were looking for. I will pass all of this onto the team - it is an absolute pleasure to care for you!
5.0 out of 5
Thank you so much for your lovely feedback. First impressions are so important so the fact you felt welcomed straight away is truly what we want. We also believe that communication is vital, all the way from the initial enquiry, right through to the residents entire stay with us. We are glad you felt your needs were met, as well as your Uncles. Thank you again for your glowing review, I will pass this onto the team!
The Review Score of 9.9 (9.888) out of 10 for Hartwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Limited availability, please contact for up to date information.
What I Do:
I am very proud to lead our lovely, dedicated team at Hartwood House. We have a wonderful team who make a real difference to the lives of residents living at Hartwood House. We put our residents first and provide a professional, friendly and supportive environment, ensuring our residents receive the highest level of care.
My Experience:
My nursing experience has been one of my great joys in life. I completed my adult nursing, psychiatric nursing, occupational health and midwifery training in South Africa. We moved to the UK in 1999, and I worked in the hospital setting in several roles and became Director of Nursing. We moved from London to Lyndhurst in 2018, and I joined Hartwood House. I have thoroughly enjoyed working at Hartwood House. Supporting the elderly and residents with dementia has brought another joyous dimension to my nursing experience.
About Me:
I enjoy living in the forest and the outdoors. My passion is my job, and working in the care industry has brought me great joy in my life.
My husband and I enjoy the outdoors and feel very privileged to live and work in such a beautiful part of the UK. I have a son and daughter, both of whom have entered the medical world. Our son is a Dr in research, and my daughter works for a medical consultant.
I believe that person-centred care is central to our residents, to deliver excellent care. Our relationship with our residents’ families and friends is also very important to support you in all aspects of your Loved ones’ life.
What I do;
I am the deputy manager here at Hartwood House. I oversee all of the care for our residents and am in charge of all of the care team. I absolutely love my role and enjoy being hands-on and involved.
My experience;
I have worked in the care sector since 2007. I started off as a care assistant and eventually became a deputy manager.
About me;
I have 3 daughters and 5 grandchildren. I moved to Southampton in May 2023 to be near my daughters and grandchildren. I am originally from Leeds and spent the last 6 years living in Grantham, Lincolnshire.
What I Do:
My role here at Hartwood House is to provide support to anyone enquiring about moving into care and the options that are available to them. I am here to provide as much help and information as possible, whilst supporting the resident and their loved ones. It is such a privilege to be able to help find a solution for families who are on such a difficult journey.
My Experience:
I have worked in the care sector now for 5 years and I absolutely love it. It is honestly such a rewarding job to be in, with this particular role being so varied and enjoyable. Previous to this I worked in hospitality, so have always loved being around people.
What I do;
My role is to organise various activities within the home to suit our resident’s needs. It is my aim to bring as much fun and enjoyment to Hartwood as much as possible.
My experience;
I have worked in care for 10 years now, I was previously working as a Health care assistant in a nursing home, supporting people with Dementia and mental health conditions. I’ve always loved doing care work, to make a positive difference to someone’s life is a gift within itself.
About me;
I spend most of my weekends at wedding venues as a bridal makeup artist – I love make up and art, to me it is a form of self-expression. In my free time I love spending time with friends and family.
What I do;
I ensure we prepare, cook and consistently serve delicious, nutritionally balanced food here at Hartwood House using fresh, seasonal ingredients. I’ve continued to enjoy my position for the past two and a half years and I love working here. What keeps me keen is sharing my love for food, as I understand the importance for our residents and staff to enjoy great meals!
My experience;
I have now been a Chef for over fifteen years, working in most industries from private, fine dining to large corporate contracts, gastro pubs and outside catering environments. In 2016, I was proud to be nominated and included in the top five for food in the Care Sector Awards. I also have an NVQ Level 3 advanced apprenticeship in professional cookery.
About me;
I love food, enjoy playing football and listening to music. My little boy keeps me busy and my wife runs her own baby swimming business. I often take our son along to her classes.
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