Please call us for further information on our fees, what's included, and for any seasonal offers that may be running. Please note, fee's are subject to availability and assessment.
Contact Hartwood House Care Home to confirm what's included and get a personalised quote:
Contact Hartwood House Care Home to confirm what's included and get a personalised quote:
They have plenty of parking on site.
Hartwood House Care Home has a Review Score of 9.9 (9.927) out of 10, based on 72 reviews in the last 2 years.
Over all time Hartwood House Care Home has 184 reviews.
5.0 out of 5
4.0 out of 5
5.0 out of 5
Hartwood House has its own special atmosphere. The building is bright, warm and spotlessly clean with books and pictures providing interest and stimulation. Lounge areas are quiet, beautifully furnished and designed with an emphasis on natural daylight. Mother has outings, escorted visits to local shops and communal singing sessions led by a professional musician. Her own room is comfortable with a pleasant view over the garden and there is ample space to display the many family photographs that mean so much to her.
My Mum just loves her life. She is in a place that she could never have imagined in earlier years and we are most grateful to everyone at Hartwood House for the exceptional care they provide.
5.0 out of 5
While the home itself is amazingly well equipped and a lovely premises, it is the staff that make it what it is. Whether we visit with our dog or
Thank you all so much for everything you do for my Gran and all the other residents, you do a hugely important job and you do it fantastically.
The Review Score of 9.9 (9.927) out of 10 for Hartwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
What I do - I am excited to lead a renowned and award-winning team. Our dedicated staff strive to deliver outstanding care to our residents, their families, and friends of Hartwood House. We are a luxury care home nestled in the heart of the New Forest, offering exceptional care in a truly homely setting. We believe outstanding care is built on trust, kindness and genuine relationships, and we take great pride in creating a place where residents feel safe, valued and truly at home.
My Experience – With extensive experience in elderly care, dementia support, and team leadership, I have successfully managed and improved multiple care settings. I thrive on building strong teams, implementing innovative healthcare systems, and driving meaningful improvements in service quality.
About Me - Beyond my professional life, I love spending time with my family and exploring my interests in psychology, arts, photography, and beauty. Balancing my career and personal passions keeps me motivated and inspired every day.
What I do;
As Deputy Manager at Hartwood House, I have the privilege of overseeing all aspects of our residents’ care and leading our dedicated care team with compassion, consistency and high standards.
I am deeply passionate about what I do and truly believe that exceptional care comes from being present, involved and hands-on. I work closely alongside our team every day, ensuring that each resident receives not only outstanding clinical support, but also warmth, dignity and genuine kindness.
My experience;
I have worked in the care sector since 2007, beginning my journey as a Care Assistant and progressing through the ranks to become Deputy Manager. This hands-on pathway has given me a deep understanding of every aspect of care delivery — from the small, meaningful daily interactions to the leadership responsibilities that ensure consistency and excellence across the home.
About me;
I have 3 daughters and 5 grandchildren. I moved to Southampton in May 2023 to be near my daughters and grandchildren. I am originally from Leeds and spent the last 6 years living in Grantham, Lincolnshire.
What I Do:
My role here at Hartwood House is to provide support to anyone enquiring about moving into care and the options that are available to them. As Admissions Advisor at Hartwood House, no two days are ever the same — and that’s exactly what I love about my role. From welcoming families for their first visit, to guiding them through the enquiry process and helping them make informed decisions, I am here to ensure every interaction feels personal, supportive and reassuring.
My Experience:
With five years’ experience in the care sector, I truly feel I have found my calling. Supporting families at what can often be an emotional and uncertain time is something I consider both a responsibility and a privilege.
Before moving into care, I worked in hospitality, where I developed a genuine passion for working with people and delivering exceptional service. That background has shaped my approach — I believe families should feel listened to, valued and completely at ease from their very first conversation with us.
For me, this role is about more than admissions; it’s about building trust, creating relationships and helping families feel confident that Hartwood House is the right place for their loved one.
What I do;
As Activities Lead here at Hartwood House, my role is to ensure that activities are not only varied and enjoyable, but truly person-centred. I take the time to get to know each resident — their hobbies, life stories, interests and achievements — so that everything we plan feels relevant and enriching. From creative sessions and gentle exercise, to community visits and special events, my goal is to make every day stimulating and fulfilling.
My experience;
I have worked in the care sector for over 10 years, beginning my journey as a Healthcare Assistant within a nursing home setting. During that time, I supported individuals living with dementia and complex mental health conditions, gaining invaluable experience in delivering compassionate care.
Care has always been more than just a job to me. I truly believe that being able to make a positive difference in someone’s life, no matter how small the moment may seem, is a privilege in itself. Whether through support, companionship or simply bringing a smile to someone’s face, I feel incredibly fortunate to work in a role where kindness and impact go hand in hand.
About me;
I spend most of my weekends at wedding venues as a bridal makeup artist – I love makeup and art, to me it is a form of self-expression. In my free time, I love spending time with friends and family.
What I do;
I ensure we prepare, cook and consistently serve delicious, nutritionally balanced food here at Hartwood House using fresh, seasonal ingredients. I’ve continued to enjoy my position for the past two and a half years and I love working here. What keeps me keen is sharing my love for food, as I understand the importance for our residents and staff to enjoy great meals!
My experience;
I have now been a Chef for over fifteen years, working in most industries from private, fine dining to large corporate contracts, gastro pubs and outside catering environments. In 2016, I was proud to be nominated and included in the top five for food in the Care Sector Awards. I also have an NVQ Level 3 advanced apprenticeship in professional cookery.
About me;
I love food, enjoy playing football and listening to music. My little boy keeps me busy and my wife runs her own baby swimming business. I often take our son along to her classes.
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